Our Verified Customer Rating 3.8

Our Verified Customer Rating 3.8

(58 Reviews)

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Private  - 

Verified Purchaser

Great time

Nothing bad to say Everything was great Plenty of variety at buffets, Lots of entertainment and activities Beach was beautiful with no sea weed, rooms were clean, service was good Would definitely return

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Private  - 

Verified Purchaser

Fantastic staff and well run resort.

My first contact at Sunscape was with Fabio De Leon, at the reception desk. Fabio was pleasant, courteous and efficient. He placed me in what I would consider a perfect room that was quiet and had a wonderful view. The rooms, including all the dining rooms, and washrooms were always immaculate. The cleaning staff does an excellent job. Staff in the dining rooms were efficient and very pleasant and accommodating, without exception. Perhaps my best experience was with the Activities Staff. W [... read more]

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Livelymommie  - 

Verified Purchaser

Great family vacation spot

This was our first family vacation to a sunny destination and it was wonderful. The weather was good most days with a bit of rain here and there. The resort staff was amazingly friendly, everything was clean and the food was good. Overall, we were pleased with the vacation and would recommend to our friends. Our only wish was that we were in a spot with higher waves!

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Private  - 

Verified Purchaser

Good Resort for the Price!

We stayed at the Sunscape Bavaro Beach resort from March 12-19th. Although it was March break and there were a lot of teens on the resort, we had an amazing time. The hotel staff were very polite and friendly. Most of them spoke English. The entertainment was excellent, every night there was shows in the theater both for kids and adults. The rooms were clean and the bed was comfortable. The only thing that we wished we had in our room was 2 chairs. There was a table and a chair but 2 mi [... read more]

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Private  - 

Verified Purchaser

Sisters

Excellent hotel. Friendly, helpful staff. Beautiful grounds, well kept. Very comfortable rooms and very clean. Restaurants were fine. Food selection at buffets was good. Too bad there are no areas of shade at the beach or pools.

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Private  - 

Verified Purchaser

Nice Place

Front desk rude and pushy to upgrade and after want us to stay on the regular rooms because the upgrade rooms were full. Rest of the stuff very nice and pleasant to speak too. Great food and room service. Would go back without upgrade.

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Sarah  - 

Verified Purchaser

Good bang for the buck

First time at this resort and we enjoyed our time. Most staff were very friendly and helpful. Rooms were pretty clean and serviced everyday. Beach/pools were great. Everything was so close together there was never a far walk anywhere. Food was pretty good, a la cartes were great, especially the japenese (We ate there a couple of times). Sometimes as you walked to and from you could smell sewage, but not for too long. overall , great trip. would recommend.

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Private  - 

Verified Purchaser

Upset that we didn’t get our deposit back from trip central. We will not be booking through trip central again.

We booked our trip in early November to go to sunscape Bavaro in Punta Cana. We have always booked our vacations with tripcentral. Unfortunately we had to cancel early in December as one of us found out we would have to start chemo and radiation ASAP. We had to both cancel but gave plenty of time advising tripcentral of the situation. I’ve made several attempts to try and get back our deposit and even with these horrible circumstances to no avail did tripcentral want to help us either by r [... read more]

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Private  - 

Verified Purchaser

Middle of the Road

For the most part, the hotel and its premises were reasonably kept and up to expectation; the best part was the excellent quality of the matresses in the rooms so you were guaranteed a good night's rest. The room cleaning service we found to be quite inadequate.

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Joanne 44  - 

Verified Purchaser

It was an ok resort

The grounds were beautiful but the staff didn’t know what they were doing when we checked in We got a key to a room where people were in already and we had to walk back to the lobby and try to get another room. The food was ok and would have been good if they would have cooked it all the way. The fish was always undercooked and almost moving and the foods were the same thing every day We have never stayed at a resort like this where you have the same thing 7 days straight The sanitation [... read more]

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Private  - 

Verified Purchaser

Sunscape Bavaro beach

Nice place would recommend to friends..clean..nice staffs..enjoyed my trip..people always ready to help.. every night they have shows it was very nice all together it made an awesome trip would go back to the same resort no problem..!!!

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Private  - 

Verified Purchaser

So So

Staff:front desk and restaurant staff was nice. However,staff at the coffee shop were more busy talking to each other then serving the customers. Same goes for one of the staff at the boutique where she was busy clipping her nails when there are customers in the store. Rooms: bed was very uncomfortable; could feel the springs. Room would get half done by the cleaning staff whether you leave a tip or not. Beach towels: after 9:30am, no towels left. You would have to wait 30-40 minutes. Two  [... read more]

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Private  - 

Verified Purchaser

Amazing !!!

Wow !! Amazing trip. The hotel and staff were awesome and the entertainement was great. Always something to do. Food was great. Nice beach and pools. The resort overall is extremely clean. The only negative is the rooms are extremely echo, not insulated therefore we could here babies cry, people talking outside or coming up the stairs. Besides that I would recommend this hotel !!!

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Private  - 

Verified Purchaser

FUn in the DR

This was a great hotel. However, we were encouraged to up-grade upon checking in and found that it was definitely not worth it. The rooms were not up-graded, we found that we could have used any of the pools or beaches anyway, there was no difference in the quality of the drinks and ,although we requested it, we did not receive a daily newspaper as offered. Our room was not cleaned or tidied before 4 pm and this caused delays if we wanted to have an early dinner. But,the staff were wonderful an [... read more]

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Private  - 

Verified Purchaser

Lovely resort

The Sunscape Bavaro was lovely. The grounds are beautiful, the pools are clean and lovely. The dining rooms were clean and the staff happy, helpful and courteous. The rooms were clean and comfortable. The maid we had was efficient, her replacement not so much. We upgraded to the Sun Club which was not necessary. The food was ok. I find the food in Punta Cana all the same. They did offer great hamburgers, pizza, fried chicken, French fries for the days you didn't want beef, fish,etc. Our  [... read more]

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Private  - 

Verified Purchaser

Resort was fine!

We stayed for a week at the Sunscape Bavaro and found the pools and beach were wonderful. As with most resorts there was a shortage of sun cotts...the drinks were great and well made. Marvelous mojitos! The food was ok....not grear" just ok. But there was alot of selection so you are always able to find something and no one ever went hungrry. One of our party had a real bad knee and it acted up trying to do the stairs to our room...she was moved immediatley to a ground floor room upon reque [... read more]

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Treena  - 

Verified Purchaser

Loved this place!

Had an amazing time! Loved the staff, resort, view, beach, food etc. will book back again!! Once you get the lay of the lad all good... hiccups yes but they worked out. Just remember place value on what you want and advocate for it.

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Private  - 

Verified Purchaser

Nice grounds and beautiful updated buildings.

Positive: Beautiful grounds and nice updated rooms. Lots of beach lounges, no wrist bands which is nice, entertainment was good, check in was fast and easy, Negative: High pressure sales tactics for this Endless Vacation crap which they claim is not a timeshare, but it is basically a timeshare. Food is not great, keeps you alive but it's not great, I expected better. Both my wife and myself got sick with a travelers diarrhea and ended up at the clinic, we spoke with lots of other gues [... read more]

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Esq  - 

Verified Purchaser

Beautiful resort

Great place. It's still developing but they have made it awesome. They try to up sell the package there but you can say no. Great value for what it is. We went downtown. It was safe. People are friendly. Walked the beach. Again friendly people.

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Sheri  - 

Verified Purchaser

Sunscape Domencian Beach

When we checked in it was horrible never got the room level we were promised it took them 2 days. Then the food was the same everyday nothing changed . The entertainment was great! Pools and bars great! Staff in the restaurants was awful sometimes you don’t get the food you order. Chopsticks restaurants was the better and freshest food.

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