Melia Caribe Beach Resort: The LEVEL not worth the extra money!

Beautiful grounds, service for the LEVEL customers not worth the extra money! The LEVEL concierge weren't helpful at all! Went to their desk three times the first three days to ask for simple things and nothing was never accomplished! The rooms were not as pictured, not clean dirt on your floor smelled very musty! Had to ask to refill fridges, washcloths, and when we arrived, we were put in double beds and one of the beds were dirty!

Melia Caribe Beach Resort: Resort was nice

Large resort, pools were nice and very large. Beach was beautiful. Rooms can use some updating. Buffets where average and booking alacart restaurants was not easy. We had a large party for a wedding and most couples received rooms with 2 double beds. My nephew who is handicapped was located on a second floor when a ground room was requested. Service at bars for drinks was slow and under staffed.

Melia Caribe Beach Resort: Great Resort

The resort was large with many amenities. Large clean rooms, several pools and bars as well. We loved the great choices of restaurants from buffet to fancy a la cartes! Yoga classes, games by the pool, dance classes and a water park for entertainment. In the evening there were theme nights, a white party, Dominican night, etc

Melia Caribe Beach Resort: Disappointing Experience for a Large Group Stay

Our stay at Meliá Caribe Beach Resort had some highlights, but unfortunately, the overall experience was disappointing, especially given that we were part of a large group booking of around 65 people. On a positive note, our room was clean and met our expectations. However, it quickly became clear that we were among the very few who had that experience. The majority of our groups rooms were not as described or suitable for the families staying in them. A particularly concerning situation i [... read more]nvolved my sister, who was traveling with a family of five. She was given a room with one king bed and a broken pull-out couch. When she initially raised the issue, she was told there was nothing that could be done. It wasn’t until the air conditioning in her room stopped working and her toddler became sick from the heat that the resort finally moved her to another room, and only upgraded her near the very end of the trip. That level of response was frustrating and unacceptable. Cleanliness across the resort also left much to be desired. The Level pool, in particular, frequently had visible scum, which made it unappealing to use. The food itself was delicious, but the experience was inconsistent. If you didn’t arrive right when meals began, options became very limited and the food was often cold. We were attending a wedding, and unfortunately, several commitments made to the bride were not honored. The wedding dinner was supposed to be held in a reserved area, but when the group arrived, it was occupied by another party celebrating a birthday. As a result, our group was split up and seated in multiple areas, which took away from what should have been a special, shared experience. Additionally, the bride and groom did not receive the honeymoon suite they were promised. The evening shows were also difficult to enjoy, as they were held in a small corner of the lobby with limited visibility and space. Overall, if it weren’t for the time spent with family, this would have been a very disappointing vacation. There is definitely potential here, but the resort needs significant improvements in organization, communication, cleanliness, and customer service, especially when handling large group bookings.

Melia Caribe Beach Resort: Nice

There was nice aspects of this resort but our room was a bit dated and couch uncomfortable. We did get good service for the most part. Our mini bar person was great and attentive. Enjoyed seeing the peacock on site. The shows were good

Melia Punta Cana Beach Wellness Resort Adults: Beautiful Resort

This was our first time staying at Melia,10 days. We upgraded to The Level Suite Tropical Palms. The room itself was a bit smaller than expected, but the cleaning staff did a great job keeping everything spotless. The resort and the grounds were stunning—well kept and beautifully maintained—and the sargassum was cleaned off the beach daily. It’s well worth upgrading to The Level, if only for access to The Quimera Bar, Restaurant, and Rooftop Bar. We had most of our breakfasts there and enjoyed [... read more] lunch and dinner twice each. The staff were always very friendly and eager to help in any way they could. Albania Casimir, the hostess at Quimera during breakfast and lunch, was especially welcoming and even helped me learn a few words in Spanish. Most mornings, Moises Sanchez was our waiter—he always had a smile and entertained us with his great bird calls! Adriana Baez was the standout bartender; her drinks were always perfect, and she quickly learned our preferences. There was another bartender working with Adriana who was equally excellent, though unfortunately I didn’t catch her name. Our go-to spot for after-dinner drinks was the Rooftop Bar. It offers a beautiful view of the beach and pool, and it’s especially gorgeous at night. The top-shelf drink selection was somewhat limited, but the live entertainment made up for it. Karaoke nights were a lot of fun, and Yadenni Rubio brought amazing energy and did a great job engaging guests and encouraging participation. She also coordinated some of the activities I joined (coffee tasting and mud therapy), and she did an excellent job. We also tried the Vietnamese restaurant and were somewhat disappointed. My husband ordered rice with shrimp and calamari but received 1 shrimp and very little calamari, although the flavour was good. Overall, we found the restaurant options somewhat limited, and the buffet tended to taste the same regardless of the cuisine theme. My one complaint would be the poor service we received at The Level reception. Upon arrival we were handed an envelope with a resort map and nothing more—no directions on where the restaurants were or which section of the beach we could use. When we tried to book our complimentary massage session, one staff member couldn’t reach the spa by phone, sent a group text instead, and said he would email me when he received a response. I never heard back. We eventually booked a massage session with a gentleman on the beach who was taking reservations. Later, we went back to The Level reception to try to reschedule our appointment for the following day. The staff member assisting us again couldn’t reach the spa, sent another group text, and asked us to wait in the lounge. After waiting half an hour, we went to check back and he was nowhere to be seen—so we eventually just left. Overall, we had a great time and met some wonderful people. The entertainment crew were outstanding, and the property itself is absolutely gorgeous. Would I go back? I’m not entirely sure. We’ve stayed at many five-star resorts and know what to expect, and the lack of attention from The Level staff was somewhat disappointing—especially considering that’s what we were paying for.

Paradisus Cancun: Beautiful Resort

Our stay at this all-inclusive resort was overall a really enjoyable experience. The property itself is spacious and beautifully designed. At the center, there’s a stunning open-air area with a glass roof, filled with lush plants that give the whole resort a tropical, relaxing atmosphere. There are plenty of seating and lounging areas throughout, making it easy to find a quiet spot to unwind. The food was a highlight. With around 6–7 different restaurants offering a variety of cuisines, there [... read more]’s something for everyone. The buffet, in particular, has a huge selection of dishes. While some options are more on the generic side, the overall quality is good and there’s enough variety to keep meals interesting throughout the stay. The beach area is spacious and well-maintained, with lots of lounge chairs available, so finding a spot was never an issue. The swimming pools are also large, clean, and perfect for relaxing or cooling off during the day. There were a couple of minor drawbacks. On the day we arrived, check-in took longer than expected—about 1.5 hours—due to a new administrative system and concierge team. Also, because the resort is so large, room service can be a bit slow at times. That said, the staff were generally helpful and the service overall was still good. The resort offers a lively atmosphere with events and activities scheduled throughout the week. One evening featured live music in the main lobby area until around 10 PM, which added to the energy, though it might be a bit loud for families with young children who have earlier bedtimes. Rooms were clean, tidy, and well-maintained, with daily housekeeping that kept everything in great condition. All in all, this is a beautiful, vibrant resort with great amenities, solid dining options, and a fun atmosphere. Despite a few small inconveniences, we had a really positive experience and would definitely consider returning.

Paradisus Palma Real Golf and Spa Resort: Amazing trip

From the private transfer to the time we arrived wow. From check In to check out amazing. Check In was easy as it was not busy when we arrived Yahoo lol. Bags went on the golf cart and away we went to our room. The concierge took us to the room and the bags followed shortly after. The room was amazing clean and didn’t smell mouldy at all. Next morning was a walk around to get familiar with the resort the it was smooth sailing from there. Beach was beautiful drinks were amazing great selec [... read more]tion. As for the food well I must say it was top notch. We ate at the buffet and the alacarts once we figured out the reservation tablet it was easy. The service was amazing and the staff amazing at the buffet jimbert well he made our mornings wonderful always watching everyone around and on top of his game. Adult pool bar Ari’s well she made our week as well always happy and friendly there is no other words to explain it. Thank you trip central for another amazing trip.

Melia Punta Cana Beach Wellness Resort Adults: Know before you go

Visited Melia Punta Cana 30th March - 6th April 2026 Airport- luggage got broken into in Punta Cana Airport upon arrival & departure-stolen items by baggage handlers(Do not put anything valuable in suitcase-infact try and not take checked luggage at all) Food- Not 5 Star. Minimul restaurant options, food was only warm most days. Variety very repetative in buffet, Service in Mediterranean extreemly slow, waited 60 minutes to get a starter & 2 hours for whole meal. For a wellness hotel, the [... read more]y are allowing smoking in restautrants-not acceptable in my view. Noise polution on beach by boats just offshore. Considering they have signs indicating no speakers by the sunbeds, lot of loud music coming from there. Staff- extreemly miserable all the time. Spoil the atmostphere of the holiday. Seems that unless to tip heavily, expect very slow service. Minibar in room. Only water, pop & 2 beers Grounds- Beautiful (Best part of the hotel) Entertainment-hit & miss Pool-very good size. Beach bar- more like a shed, not a beach bar Beach- lots of seaweed, consistant flow of beach sellers, sea a bit rough outside hotel Overall, this is not a 5star hotel as indicated, more 3.5 in my opinion. Considering we paid over $5800 for a 7 night trip, I would say save your money and go to Jamaica. We will not be returning to The Dominican Republic or this hotel anytime soon.

Paradisus Playa del Carmen: Westjet Vacations to Paradisius Playa del Carmen

Lovely naturally landscaped grounds with many pools and activities for our grandchildren who travelled on a different package. While we concerned at checkin that our different package meant that we couldnt have our meals together, everything worked out well in the end as we did not need the Family Concierge services. Westjet was more problematic, particularly the long waits for luggage and checkin at Cancun airport.

Zel Punta Cana - All Suites: Won't be back

Our flight arrived late and as a result, we did not get to the resort until after midnight. Upon arrival, we were informed that they did not have our room available, but that they would put us up in a "better" room for the night and we would just have to switch rooms the next day, which was fine - we were booked in a swim-up room and were given a large 2 bedroom swim-up room for the 1 night. We were hungry and tired and were told that we could order room service, as they would deliver until 2  [... read more]am. We ordered room service as soon as we arrived in our temporary room. They told us it would be 30-45 minutes. We waited until 2 am and the food never arrived. We ate the peanuts from the mini bar and went to sleep. Just before 7 a.m. I was awoken by a very loud noise. I got out of bed, opened the patio door and the plaster/drywall from the balcony above had collapsed onto our veranda/outdoor space. I presume from a leaky outdoor jacuzzi? I took a video and showed our concierge. I'm just glad we weren't outside when it happened. We were told to pack our luggage and they would bring it over to our room when it was ready at 3 pm. We went to the front desk at 3 pm to have our bracelets reprogrammed for our new room. We arrived to our room and our luggage wasn't there. It was located sometime later and brought to our room. My daughter quickly realized that her bathing suit wasn't in her suitcase, that we had left it hanging to dry in the closet of the other room. We contacted our concierge and he said he would take care of it. Later on that evening, my daughter became increasingly concerned so we went back to the front desk and Natalie offered to take us to the other room to retrieve it, as the room could not be occupied due to the ceiling collapse. When we arrived, the room had been cleaned and the bathing suit was gone. Natalie followed up with housekeeping as did our "concierge" Yunior, but they claimed they did not have it. I have no complaints about the food, or the people at the front desk. Big shout outs to Natalie and Juan at the front desk, as well as all of the staff at Tacorini and Nokyo, and the staff that brought the floating breakfast to our room. They were amazing. Housekeeping was terrible, not just because of the theft, but their inability to do the basics (ie they took our dirty towels and just refolded them, did not clean anything, did not replenish coffee, etc.) and yes, I tipped $5-$10 per day in the hope that it would get better. It never did. Service in some areas is great, but is also terribly lacking in others. I can't recommend this hotel, nor will I be back but I'm giving it 3 stars because there are some amazing staff members there who deserve some recognition. I wish we had a better overall experience

Melia Caribe Beach Resort: Great for kids, but poor service

Grounds, pools, and beach is beautiful. Waterpark was a blast for kids. The rooms were very outdated and lacking basic service. Resort seemed very under staffed, poor housekeeping, poor service at all meals, far from 5 stars.

Paradisus Palma Real Golf and Spa Resort: Excellent resort!

I have been to many all-inclusive resorts over the years but this was my best experience by far. The resort is new, modern and beautiful. There are a lot of pools and a lot of variety of things to do, whether you're looking to party or just relax. The beach is amazing, lots of loungers with excellent thatch shades if you want to stay out of the sun. The beach also had a fantastic dedicated margarita bar. The food was excellent both at the buffet and the booked restaurants. There are a lot of ome [... read more]let stations for breakfast which is nice. We liked the Kanna outdoor restaurant for lunch as well. None of our party got the dreaded TD. We took a golf cart to the Casino, it is located at the adjacent sister resort, and we had a fabulous time there. The night-time entertainment was great in the main lobby area, as was the late night sports bar. Overall an excellent vacation and would highly recommend this resort!

Paradisus Palma Real Golf and Spa Resort: Beautiful Resort

The hotel is modern & updated, beautiful appointed rooms & landscaping is well kept with lots of greenery. Great restaurants! Lots of daily activities, plenty of beach & pool loungers with lots of shade. One gift shop.

Paradisus Palma Real Golf and Spa Resort: Beautiful Resort

The hotel is modern & updated, beautiful appointed rooms & landscaping is well kept with lots of greenery. Great restaurants! Lots of daily activities, plenty of beach & pool loungers with lots of shade. One gift shop.

Melia Caribe Beach Resort: Resort worth coming back too!

We are a family of 3, one being a 15yr old and we all said we would be back. The grounds are beautifully, tranquil and well kept only negative is the stamped concrete cobblestone walkways. They are not luggage/stroller or handicap friendly and should you be barefoot, look out as it is slippery when wet and hot when dry. Unfortunately, the check in experience was not good. When we arrived, we were told we were going to be placed in a temporary room for 1 night in bldg. 25 which is for hotel me [... read more]mbers!! I was furious as we booked this vacation 3 months in advance, and their excuse was the hotel was full. I said you have known I'm coming for 3 months; I should have a room ready for me that I booked and not have to be moved the next day, wasting precious time of my limited 7 day stay. So be aware there is something shady like overbooking. The rooms are dated, but very clean no issues. One big complaint is the Theater music every night from 11 to midnight. We found it hard to get to sleep as you could hear the base thumping all the way down to the Tropical area which is the other side of the Mangroves. We spent an equal amount of time at both the pool and beach. -Lovely large pool, never crowded with lots of lounge chairs. -Absolutely stunning beach with lots of lounge chairs under grass beach umbrellas. Of course, no resort is complete without the dining experience. I have to say we were always able to find something at the buffets that we enjoyed. At the buffets some (not all) of the staff were not very attentive/friendly. We only went to 2 of the A La Carte restaurants and had a lovely meal and the staff were very top notch. One last note, we had late flight and check out is noon. So, the Melia provides ONLY 1 Courtesy room for all their guests with a shower. Which needs to booked in advance allowing you a 30 Min slot regardless of how many people are in your room. We were 3 people with a 30 min challenge for all to shower and change. I have been to many all-inclusive resorts that provided a big area with 4 to 6 showers with no time limit and no booking in advance requirement. Needless to say, I'm very disappointed with Melia and is an area they need to improve.

Melia Punta Cana Beach Wellness Resort Adults: 5/10 Would not recommend - will not return to this resort

We stayed at Melia Punta Cana Beach (adults only) from March 10-16th, 2026. Here is my honest review of the resort (I have stayed in at least 5 other resorts in the last 10 years and have never had an experience like this): The resort grounds are breathtaking. The landscaping has been thoughtfully designed and well-maintained. The beach area and ocean are beautiful. One of the best beaches I have had the pleasure of swimming in. The service was not that of a so-called 5 star resort;  [... read more]The staff spoke Spanish (I do understand this is their first language), and only in English (most times, reluctantly) if we asked them to. This I found very odd since they serve international travelers. It made us feel unwelcome. The cleaning personnel and maintenance staff did not speak any English at all, which made it difficult when making special room requests, such as changing our sheets (which we asked and did not get completed). I left a tip and note for the cleaning staff to change our sheets, and when we returned to the room, the note and cash were gone, and our room had not been cleaned. Upon further investigation, it turns out that the maintenance staff stocks the mini bar. We suspect they attended to our room first, stole the tip and advised the cleaning lady that we did not need room service. I was flabbergasted that this took place. 2 days in a row our room was not cleaned. Our room A/C would not blow less than 22 degrees, which was somewhat confirmable but would have preferred to have the option to set it to 20 to escape the heat outdoors. We had a maintenance person look at it, shrug his shoulders and leave. Dining: The breakfast and lunch buffet was a 5 out of 10 (and that's a stretch). The food was very low-quality. There were lots of options, but because of the quality, we ate omelets most mornings as they were the only thing that was sub-par. The buffet staff was very inconsistent with service. Sometimes, we would be seated, other times we had to seat ourselves. We had to take cutlery and napkins from other tables, as the staff did not keep up with replenishing the tables. It often took over 5 minutes for drink orders. Our plates were not cleared in a timely manner. The lunch offering was also disappointing and often completely depleted and not replenished before its 3 o'clock closure. Dinner (A La Carte) options were Asian (Muoi), Mediterranean (Mar-de-Sal), and BBQ (Yumai). The Asian restaurant was a 6/10, and the Mediterranean restaurant was an 8/10. We never got to eat at Yumai, as we were told the BBQ restaurant was completely booked all week, which we found odd as we were also told you could only book them 2 days in advance. Again, inconsistent service and communication from the staff. We were often made to feel like we were inconveniencing the workers if we had special requests. They were less than happy to help. The staff who book the a la carte restaurants (at the buffet) were unreasonably rude and impatient. We were pressured into upgrading to "Level" which had greater restaurant access and other perks. It was $800 per person. We quickly learned that if you are not a "Level" guest, you will be given sub-par service. It was a huge turn off for people like us who had already spent thousands of dollars to be there. The front desk staff were the most helpful but still not impressive. The language barrier was a struggle to manage as again; they spoke Spanish mainly and only English when asked. A helpful guest once had to translate for us. We booked a shuttle to the lobby for our flight and had to call when it did not arrive at our scheduled time. There are major communication issues among their teams. Asked the "Guest Services" agent to make a local call for us to confirm our flight shuttle. She dialed a number and shrugged her shoulders: "sorry no answer". Only after we pressed her, did she go to the front desk and miraculously found a number in which someone answered. Wild that this resort did not seem to a main point of contact for the tour companies who shuttle guests to and from their properties. I returned from this resort with sand mite bites all over my feet and legs that were diabolically itchy. I had to be prescribed a BTC antihistamine to reduce the severity. The Disco (nightclub named Muse) was amazing. The bartenders were friendly and spoke great English. The DJ's played great music, and the overall vibe was good. We spent three evenings there. The shows were a letdown. The resort does not have a theatre (on the adults only side) so the shows were performed at the lobby bar, in which there was minimal seating and not designed for a crowd. The reviews about the pool and beach chairs are accurate. Impossible to get a chair at either spot after 10am. The staff does not impose the 30-minute rule, although it is clearly stated both at the beach and the pool. What we did enjoy about the beach is that personal speakers were not allowed. If you're seeking peace and quiet, I would not recommend this resort. Our room faced adjacent construction and all we heard all week were beeping horns, loud machinery and trucks from sunup to sundown. Music was played all day at the pool and the beach, and constant music playing at the lobby and other common areas. Nowhere could you go on this property to hear nothing. The property is so big, it was not feasible to walk everywhere (it was a good 15-minute walk from the lobby to the beach/buffet). You had to shuttle to the beach, buffet, lobby, etc. Although we didn't mind, oftentimes the shuttles were disorganized. Sometimes waiting up to 10 minutes to be picked up. Again, "Level" guests got better shuttle service. Overall, I would give this resort a 5/10. I will not be returning to any Melia property in the future. Buyer beware.

Melia Caribe Beach Resort: Food lacks quality, beach is nice, pools are too cold

The resort is very large very well maintained. Food lacks quality and temperature and availability. Some days no cheese no yogurt I could go on. . The resort is very large very well maintained. Food lacks quality and temperature. Pools are too cold reservations for a la carte is a total joke and completely unacceptable. I probabky will never goto a Melia property again just because of this ridiculousness in 2026 Pools are too cold The resort is very large very well maintained. Food lacks qua [... read more]lity and temperature. Pools are too cold reservations for a la carte is a total joke and completely unacceptable. I probabky will never goto a Melia property again just because of this ridiculousness in 2026. Pool SThe resort is very large very well maintained. Food lacks quality and temperature. Pools are too cold reservations for a la carte is a total joke and completely unacceptable. I probabky will never goto a Melia property again just because of this ridiculousness in 2026. Pool S are too cold are too cold. The resort is very large very well maintained. Food lacks quality and temperature. Pools are too cold reservations for a la carte is a total joke and completely unacceptable. I probably will never goto a Melia property again just because of this ridiculousness in 2026. Pools are too cold. Air conditioning in rooms very poor. Staff was very good. Fun Republic outside of resort but free at least for now very good. Bar drinks different from pour to pour day to day

Melia Punta Cana Beach Wellness Resort Adults: Overall great resort

We had the level wellness package, and it was so worth it. The food was great, cocktails were good, butler was amazing, food/drink service was decent but I’ve had better, massages were excellent, facility was beautiful. Could have used more music by the pool. Still had an awesome experience!

Paradisus La Perla Adults Only Riviera Maya: Fabulous resort

The resort was beautiful and well maintained. We were in the adults only reserve swim up room and those extras were appreciated. We enjoyed the VIP pool and swim up bar as well as the elite restaurant. We did not spend much time at the beach as there was a seaweed issue but they were doing all they could to try to keep it under control.