This is a great locale if you don’t want to be too far away from the airport. Beach is calm and clean. There are enough umbrellas and chairs for everyone who needs/wants one. Hotel is clean. There is a wide variety of food and entertainment is great -
especially Dino’s tribute to Bob Marley - way to go Dino! You can go back and forth between the two resorts: Royal Decameron and Royal Decameron Cornwall Beach. I would definitely stay here again.
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Iain -
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Decameron cornwall
Not kid friendly, no red stripe or any good booze whatsoever, food was terrible and building needed maintenance. Some staff were nice (2/10 staff), cross the street to buy beer or food, 1700 6 pack 300 a beef patty.
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Private -
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Lovely Resort
The staff that work at this hotel are so fun, kind, and caring. They made our stay so enjoyable. The entertainment staff are an absolute hoot!! The games in the daytime& the shows at night were so much fun. The food was excellent! The beach is absolutely stunning, the snorkeling is fabulous! Such a great place to spend a week!
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Staci1973 -
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Will Definitely Be Going Back
I was worried because I read a lot of bad reviews on this hotel, but after 9 days at this lovely resort, I will go back. It’s a smaller resort but easy to find everything and easily accessible. I didn’t like the dinner reservation process as you stand in line and hope that there are enough spots available but the buffet was very good and we ate there a lot. Our room was clean and comfortable. The beach is incredible and has amazing snorkelling. Great value for what you pay.
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Private -
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A Long Two Weeks :-(
The best thing about this resort was the beach and the pool. But, there was a serious lack of beach/pool area chairs. A few arguments broke out amongst guests. Additionally, some people had chairs reserved with their towels both at the pool area and the beach area. Good luck finding something after 7am. There was no swim up bar at the pool but rather a bar adjacent to the pool. Nowhere in the entire resort were there servers asking if you would like something to drink so everyone wanting so[... read more]mething had to self serve at the bars. The beer was from DR, Presedente, served mostly in cheap plastic cups, occasionally in a mug, and on a few occasions in a paper cup. There was some Red Stripe on tap on a few rare occasions. For the most part Presedente was our only choice and we found it not to be tasteful. Wine from the bar in the lobby came in a plastic cup on a few occasions. Unacceptable in my opinion.
Our room (1323) on the third floor was, in our view, in a poor state of repair: the bathroom light/fan combination was very loud when turned on. We reported it to the front desk but nothing was done about it. The room ceiling fan was effective, but a bit noisy. The AC did work well but we used it little as it was noisy. There were no patio screen doors so leaving the sliding door open wasn't viable. The room entry door was in poor repair as only one of the two keys we were given worked and the door knob lock was flimsy and loose. There was no security device on the door and there were several holes where perhaps a chain once was. The locking door knob needed larger screws in order to be tightened. The clock in the room didn't work at all. The rainfall shower had minimal pressure, but there was hot water. Baseboards were covered with dirt. The beds (2) were clean and comfortable. There were no drawers just a couple of shelves in the closet area. The room safe worked well. All in all the room wasn't the greatest. I don't think the floors were washed any time the two weeks we were there. That said, the housekeeping staff straightened up the room daily, left water and beer and made sure we had clean bathroom towels every three days or so. The sheets were changed three times. Throughout our stay we left tips on the bed when we wanted fresh towels and the sheets changed.
There is one buffet and one a la carte restaurant at the Cornwall Beach side. We ate at the a la carte a couple of times and the salmon was very good. The beef tenderloin was tough and I ate little of it. The buffet was a buffet and as such the food was repetitious, sometimes okay. Morning breakfast was mixed fare and warming trays were no warmer than that. I usually had an omelette (made to order) with some fresh fruit and some bread product of sorts. On a couple of occasions, I was able to snag three slices of bacon from a warming tray. What there was of it was quickly gone. The meals at lunch and dinner in the buffet restaurant okay as there was a good selection. Jerk chicken, jerk pork and roast beef were quite common daily along with some kind of fish and vegetables, pasta and rice. We were there for two weeks as I mentioned so we did our best to mix things up to create a bit of a variety.
There was some great musical entertainment and dancers in the lobby/bar area near the buffet on a nightly basis which usually started around 7pm or so. There was also some form of entertainment on the Montego Bay side which we enjoyed a couple of evenings. Lots of fun to be had at both.
This was my second trip to Jamaica and this resort didn't even come close to where I stayed the first time so I was disappointed given the two week cost of $6,700 for the two of us. Rated at four stars, it didn't live up to it as I have stayed at several four star resorts over the years and found the amenities far better elsewhere. Maintenance for even the most fundamental things was lacking. The fact that there were no servers walking around bar areas, being served poor quality beer in either a plastic or paper cup diminishes the credibility of "four stars." We tipped quite generously in USD even at the bars we queued up to, restaurant servers and housekeeping.
Bottom line: we made the best of it as we were simply happy to be together in the sun and away from Ottawa. Would we go back? No! Would we recommend this resort to others? No!
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Maxine -
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Good location
Was not a good experience. People smoked everywhere and I just could not get away from the cigarettes and marijuana scent...had to talk to management as one weekend our room had the smell of marijuana coming through the vent -front desk came up, admitted the to the odor, sprayed with lysol but then I had to be out of the room again. Few times my husband and I sat on the balcony but I had to return inside to get away from the cigarette smell coming from the adjoining balcony. Due to this situat[... read more]ion I had headaches for the most part of my two weeks. On the other hand it is a beautiful place, but if you have allergies like I do, you're not going to enjoy yourself. I couldn't stay around the pool long, neither the beach, neither my balcony -and for that Saturday night I had a mask on in the bedroom occupied by myself and husband who does not smoke. The food could be better, was often times short of spoons, but the worst is the health implications.
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Private -
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Our 7 days of nonsense.
The grounds were beautiful…sunsets stunning. Food ok, no variety and if you didn’t make the first sitting you were out of luck
We moved rooms twice after waiting way past check in …so room….mediocre…no way of getting a spare pillow…after multiple people asking ….3 pillows for two people. Next…no hot water most of the time. Finally we learned that if you run it a half hr it will be Luke warm.
The Ala Cartes…line up the day of to get seats 36 only can go. 12 people per sitting. 3 sittings…Had t[... read more]o take second sitting because there were 4 of us…really, smaller tables then first seating…we were fourth in line to book so not because we came late. Anyway, dinner at the ala Cart…I ordered shrimp and scallop linguine….I got shrimp only…salad bar was cleared in the first sitting and no refill.
No coffee makers, 6:30 it’s supposed to be out downstairs but was late many days. Had an issue with the fan in out room. Terribly noisy. Nothing done about it…our friends had no safe in their room as the inner mechanisms were missing. Beach towels. Bleach stained thread bare if you could get one. Also ran out of some alcohol…not sure why…There was more but reliving it makes me sad for our money gone.
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Private -
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Nice Resort
Small beachfront resort, 2nd time their first time no issues what so ever. They are lacking towels , had 2 bath and 2 facecloths on arrival, never a bathmat. I was aware of this so brought 2 of my own. Used a beach towel for a bath mat as we never received one & shower leaks on the floor. The couple we were with had no towels, pillows , safe was broken & door was damaged and didn't lock properly, they did get a new room on day 3. New room everything worked. They ran out of beer & some mix day 2 [... read more]but got stocked up again day 4. Our Room had a shower curtain for a door & fridge empty on arrival but received pop and beer day 2 . We only received water twice during stay but always cold water in Lobby. They use to have a local band nightly in the lobby bar which was great. Food was good in the buffet & only did 1 ala cart as they are impossible to get into as only one open at each resort . Over all we had a great time but did notice a difference when we where there last. Company needs to up their supply for staff to give to guests, there is no reason to not have towels, pillows in room & water. If they have no towels to replace what they take they should leave what is there. I did feel for the staff as they did get complaints , but they can only do what they are supplied with. As I said this is the chain issue, or poor management not the staff. Unsure if we will go back or I would recommend to friends. Staff did their best with what they had. First visit 5 stars & this one 3.
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Jore -
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3.5 stars
This resort is located in the central area of Montego Bay. The location is wonderful, close proximity to the strip & airport. However this hotel could do better, especially in relation to the food. I found the buffet constantly empty and the food wasn’t being replaced (at one point 8 buffet tray warmers were empty by 9am and not replaced before breakfast closed at 10:30). One thing I could say is that the housekeeping staff were incredible and consistent.
Food is 3.5 stars
Cleanliness 4.5 [... read more]stars
Staff friendliness 4.5 stars
Resort rating 3.7
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Private -
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4 Nights Only
My husband and I stayed for our anniversary June 7-11 and enjoyed our stay.
We booked this hotel because of how close it was to the airport and the very reasonable price point. We had read all reviews before arriving, which helped with our expectations.
So, to be proactive, we took our own beach towels and sundries but didn't need them. Food was good (be sure to arrive to the dining room on time) but choices were limited. Coffee bar was great!
Rooms were very clean and maintained d[... read more]aily but they do not offer a daily towel change, so be aware and plan accordingly. All staff was great and helpful BUT this is not a resort. It is more a hotel which offers some resort like activities.
We enjoyed our four day getaway but I don't know that we would return. Simply because we didn't feel safe walking the hip strip and you are limited to the walking you can do on the property.
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Private -
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Worth the money
Smaller hotel with comfortable bed and clean room which look out to the beautiful sea and sunsets. The sea water was clear, calm and warm and we were able to see lots of fishes when snorkelling without having to swim out far. Some beach areas were deeper and others were more shallow which is good for children or non swimmers. The air conditioner, safe, hair dryer, fridge all worked well. There was lots of food to choose from in the buffets so we did not try the restaurants which required reser[... read more]vations. Some servers were very friendly and others were not but they were all working hard trying to keep up. Looks like they could use more staff in the buffets. Did not have to wait long at the bars to be served and many good drinks like mango daiquiri. Nice to be able to use the facilities on both the Cornwall and Montego side. Went shopping on the street and was able to get t-shirts and souvenirs cheaper than the stores in the hotel. Appropriate for all age groups. Some evenings we needed to use mosquito repellent as there were some rainy days.
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Derrick -
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Great Resort - Highly Recommend
Hotel was a great all inclusive Resort. Although I made sure I was first in line for every meal, the food was excellent. Ala Carts were delicious as well. Coffee shop should open earlier for us that are early risers, lol.
Hotel staff were all friendly, easy to talk to and very helpful. Room was great. Cleaners were in every day cleaning and fridge was replenished with beer, pop and water. As per all reviews, if you want a beach lounge chair should be there by 8 AM. Beach was not the best. Go ou[... read more]t 10 feet and it is over your head so not the best for kids, but of course the water is great. Very expensive if you go off the Resort. $ 10.00 US for a bag of chips. Taxi for 2 kms - 20 US so they all try to scam you. If you can put up with the locals on the street trying to sell smoke it is wonderful to walk all the way down town City Center for some history and actual locals in the market. All and All - Great Resort and Great time. ( Take note of date - start of off season which is better )
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Private -
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Royal Decameron Cornwall Beach
Enjoyed our vacation to Jamaica and our stay at the Royal Decameron Cornwall Beach Resort. This is one of two properties in the Royal Decameron family. Both are next door to each other and share all amenities.
The Cornwall Beach property being the newest one. Nice small hotel, close to airport and beach. Rooms are ocean view, have a small fridge, tv, balcony, safe, but no dresser to put clothes in. They do have a closet to hang clothes also an iron/board. Large pool and Beach Bar, use of kayaks[... read more] and paddle boards. One thing that we didn’t like was that if you wanted a lounge chair on the beach you need to get up early and place your towels there!
Beach is beautiful and the water is clear! One buffet restaurant on property, lots of food choices, coffee bar and lobby bar. One alacarte restaurant that you need to book the day of and line up for by 9am.
No Covid restriction. Some staff wear masks, but at their discretion.
Yes, we would return.
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MRL22 -
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Sun and sand make for a great vacation.
This hotel was perfect for a getaway. Great food and clean property. Very friendly staff that will go out of their way to make your stay a memorable one. The only draw back was the lack of bathing towels in the room. Usually, there were none left after the room was cleaned. We had to call down to request them and even then, it took a bit of time for them to be delivered to the room.
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Private -
Verified Purchaser
Amazing beach
There is nothing good to to say about the manager this hotel. I have been here 4 times and this was the worst. Not enough staff, no red stripe, local rum, bacon, bananas, room towels, beach chairs...
Didn't talk to anyone who was happy with this resort.
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Private -
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Relaxing vacation
Stayed at Cornwall Beach section of Royal Decameron. Montego Bay section next door appeared older. Comfortable mid sized hotel on the beach. All units overlook pool and beach. Comfortable spacious rooms; well maintained. Reception staff very helpful. Cafe bar on second floor has best coffee and pleasant staff. Open buffet restaurant with satisfactory variety of food. Mediterranean cuisine la carte restaurant on the water was very good, but be prepared to take your time dining and enjoyi[... read more]ng the ambience as meals are individually prepared according to your order. Recommend being up at 6:30 to get a reservation. Beach chairs are all taken at first light or earlier but always found chairs poolside, which is next to beach anyway. Large pool which isn’t used much. Fun activities for adults. Bar and restaurant staff were a bit inattentive. Overall we had an enjoyable 7 day stay - sun and surf in January. Most staff and patrons were unmasked but all tables in buffet restaurant were sanitized after use and marked as such after cleaning. Hand sanitizing for buffet restaurant was strongly enforced. Buffet utensils were commonly used.
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Private -
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Extremely badly managed resort
Booked this hotel because of previous Pre- Covid good reviews and liked the idea of a smaller and more intimate feel all inclusive resort .
The most recent reviews are not to be taken lightly as they definitely reflect the true picture of what is going on at this resort !
Although for most part the staff do their best in what looks like difficult circumstances , entertainment team are fabulous !
There is a constant issue with basic requirements ie towels in your room are taken but ne[... read more]ver replaced ,towels are limited and run out quickly in pool and beach area , buffet has limited food supplies and staff seem stretched beyond limits so it’s hard to keep up with refilling ,and cleaning tables and seating families so queues are so long in the evenings .
Staff were actually physically fighting in the buffet area !
I had spoken to what I thought to be a manager on a daily basis about the frustrating issues of never having towels in your rooms and not alone with this one , always angry customers in reception area yelling about the same issues , but the problem was never resolved , so my feel is this resort is badly managed !
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Crazycanuck -
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Nice location and layout but rooms are not great
We had room on the top floor, the AC didn't work and the ceiling fan sounded like it was falling out of the roof. Our railing on the balcony was the only one in the hotel that was missing a support bar on the outside of rail.
We asked at 9 am to change rooms and were told we had to check out at 11 am. We were the first on the list to get a room and it would be ready for noon. I said I did not want to waste the day waiting around and asked if we could have one sooner. The girl then said we woul[... read more]d have to wait and check in at 3 pm. We left our luggage in our sisters room and went to the strip to do some shopping. When we got back there were several people in line getting rooms assigned. I asked for mine and was told check in was 3 pm. (It was 2). The ported (great guy) asked if I was ok and I told him my problem. He went to speak to her and she yelled and smacked her hand "3 PM CHECK IN FOR HER". I told him she was just being difficult and didn't like me. He went and told her to give me a room .. she literally reached behind the desk and threw keys on the counter. The porter took us to our room!!! She was horrible....
The new room had black mold on the inside of the curtains but I didn't dare ask to be moved again so we stayed away from the curtains!!!!
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Sixs -
Verified Purchaser
Won’t go back!
This was our 4th and final visit to Royal Decameron Cornwall Beach. Had no air conditioning for 8 days. The phone in our room never worked (really missed it as we were a group of 14). The fire alarms went off every night a few times. They ran out of white wine AND red stripe beer, serving Dominican beer as a substitute. Food was good, but presented poorly. Staff was very accommodating, management was very disrespectful and did nothing to address our concerns after MANY complaints!!! Would NOT re[... read more]commend this resort to ANYONE.
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Sixs -
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Won’t go back!
This was our 4th and final visit to Royal Decameron Cornwall Beach. Had no air conditioning for 8 days. The phone in our room never worked (really missed it as we were a group of 14). The fire alarms went off every night a few times. They ran out of white wine AND red stripe beer, serving Dominican beer as a substitute. Food was good, but presented poorly. Staff was very accommodating, management was very disrespectful and did nothing to address our concerns after MANY complaints!!! Would NOT re[... read more]commend this resort to ANYONE.