Our Verified Customer Rating 4.2

Our Verified Customer Rating 4.2

(194 Reviews)

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Private  - 

Verified Purchaser

Good resort

Very clean and well maintained. Food was average, difficult to book reservations for restaurants but only because we were a bigger group. Not many activities for kids other than the pools. Beach was excellent.

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Private  - 

Verified Purchaser

Amazing resort but a lot of walking

We thoroughly enjoyed ourselves. The hotel was very clean and the grounds were kept very clean. Staff were nice and friendly. We were in building 11 with a swim out so we didn’t get much sun until 2 in the afternoon. Beach is absolutely gorgeous and the pool and beach chairs are one of the best I’ve ever had at any resort. We did all the la carts except for ocean because we’re not big seafood eaters and they were all excellent, food at the buffet was great too.

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Jean  - 

Verified Purchaser

Amazing resort

no complaints, beautifully maintained resort. entertainment continued even with the rainy weather. Resort certainly doesnt want to dissapoint their guests. Diamond club is well worth it. Nicest resort Ive ever been to so far.

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Private  - 

Verified Purchaser

We are coming back!

There are 3 pools, all perfectly maintained, lots of comfortable lounge chairs, lots of clean towels. Beach was clean, lots of chairs. Also, there was no smoking at the beach nor at the pools, this was very much appreciated! Service in the restaurants was good. The bar closest to the entrance to the lobby had the best service, morning till evening. Sometimes service in the Buffett was slow. We ate at the "Hunter" unfortunately we did not get a table inside but outside which was very hot...We w [... read more]

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Tyler  - 

Verified Purchaser

Great Resort!

The grounds of the resort are beautiful the landscape is the perfect tropical escape. The staff are incredibly friendly and made our stay perfect. Thank you to Yaniris for the perfect setup for my proposal to my now Fiancée. The Food is average as I’ve found this at all Dominican Resorts I have visited. Drinks are incredible. The Lazy River is wonderful and lots for the kiddos to do was plenty of activities to stay busy with our family we look forward to returning again.

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Chambolin  - 

Verified Purchaser

Memorable stay at Royalron Bavaro

My stay at the Royalton Bavaro was excellent from the first minute. We arrived at the hotel and the check in was seamless. We were able to be close to our family friends and immediately, we went for our breakfast and the vacation started. The rooms were great, food and drinks were everywhere and the service was great. Our butler, Manuel Delacruz made our stay memorable as he went above and beyond our expectations without hesitation. Overall, it was a pleasant stay.

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Private  - 

Verified Purchaser

Mediocre resort

This is definitely not a 5 star resort. Not very good amenities.rooms were a little dated.nickel and dimed for everything. No activities for kids outside the lazy river.definitely overated and will not be going. Back

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Jay!  - 

Verified Purchaser

Had great time!!!

Royalton Bavaro was amazing! ?✨ The staff were super friendly and made the whole trip feel special. The food and drinks were decent, but honestly, everything else totally made up for it! Pro tip: If you’re getting any extra services (like spa, excursions, etc.), either pay right on the spot ? or make sure they charge it to your room ? so you can settle it all at checkout. I learned the hard way and ended up paying for my spa twice ? (yes… I went twice because they had a 2-for-1 deal with my f [... read more]

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Private  - 

Verified Purchaser

Fair resort for what we paid

The hotel was clean , a bit run down, some renos required. Buffet was ok, a la carte restaurants much better . Pushy salespeople trying to sell timeshares . Very frustrating! Diamond club members favoured over non- diamond club regarding the app to book restaurants. Karina was very helpful . Give her a raise. More work required to clean seaweed on the beach .

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Private  - 

Verified Purchaser

Needs facelift and less harassments

Resort grounds clean/ nice. Pools need staff cleaning cups /food inside. Beach needs cleaning. Terrible seaweed issue not dealt with every day. Watch out for some guest services personnel. Yaqui - very bad harassment on time sharing selling service. The only person we loved and appreciated was Carina. Amazing and caring Carina who helped us book restaurants. The App they provided only gave us a 9 pm dinner time line. I have been to several Royalton resorts and this one needs a facelift.  [... read more]

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Private  - 

Verified Purchaser

Nice Resort for Family Vacation

We just returned from a 7-night stay at the Royalton Bavaro, traveling as a family of four with two teenage boys. Overall, we had a great vacation and appreciated many aspects of the resort. Room We stayed in a Presidential Suite, which offered ample space for our family. The current layout works, but could be improved with a larger or dual pullout in the living area—as sharing the bedroom with a teenager wasn’t ideal. Upon arrival, there was a small ceiling leak, but maintenance responde [... read more]

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Private  - 

Verified Purchaser

DONT GO HERE IF YOUR KIDS HAVE SPECIAL NEEDS! We will never return

My son has special needs and we asked by email 3 times, as well as calling the hotel direct to have side by side room. When we arrived to hotel, we did not have rooms anywhere close to each other (we had swim out but where not even in the same pool. After almost 1.5 hour at the desk they got us in the same swim out section but not side by side. Next day the kids checked out of there room 10am and were told 5pm room would ready. We went to front desk at 5 and were told to leave - not ready.  [... read more]

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Eduardo  - 

Verified Purchaser

Easily the Worst Resort Experience We’ve Had in the Dominican Republic

This was our fifth time visiting the Dominican Republic and without question, Royalton Bavaro was the worst experience we’ve had. And that includes other five-star resorts. Honestly, it didn’t even feel like a four star Check-in was a disaster. We arrived around noon, tired from travel, and the lobby was pretty empty. Still, check-in dragged for what felt like forever. They told us our room wouldn’t be ready until 3pm (fine), but when we returned at 3pm, we were told it still wasn’t ready hou [... read more]

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Sueszandy  - 

Verified Purchaser

Amazing Butler

Room luxurious but dated needs TLC .food at Marche bland .food at a la cartes enjoyable.Hunters and Gratzi my favorites, Rio food especially beef burned on outside raw on inside.pools , bars lovely and staff very friendly! DCBreakfast excellent and staff, go out of their way to please.But the whole two weeks was made excellent by our Butler Manuel who went above and beyond to make our stay excellent. We paid extra for elite plus but Sunwing sent a westjet plane that did not have this ame [... read more]

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Kate  - 

Verified Purchaser

Beautiful Resort

The resort is beautiful and most of the staff were hard working and friendly. Our butler Domingo was great. "Superstar" and Walkieria at the Diamond Club pool were exceptional in looking after us. The same could not be said of the Diamond Club desk employees. They were indifferent to the point of rude. I feel there are too many Diamond Club patrons for them to provide the service expected. When you have to sign in on the arm of a lawn chair and then wait two hours for a room, I felt this was not [... read more]

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Private  - 

Verified Purchaser

Great resort

We went a family of 4 with two teenagers. We had a great time at this resort. The lazy river was fun, bring your own floaties though. Food was pretty good, but we aren’t picky. The beach was beautiful and the drinks were delicious. They workers are the resort were fantastic and cheerful. I would definitely recommend.

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Private  - 

Verified Purchaser

Amazing Resort

Overall in general from all the bad reviews I have read, I would definitely do this resort again. Never believe what you read till you experience them yourself. This resort was actually amazing. The beach and pools were amazing, food was delicious

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Private  - 

Verified Purchaser

All good, except for check-in

Very nice property with friendly staff, excellent amenities and good food. Overall, I would recommend it. The biggest disappointment was that it took more than 2 hours to check-in; which was very frustrating considering we paid for Diamond Club but arrived at 11:30pm. To arrive that late and not be able to get into your room until 2am is unacceptable. There were only a few groups ahead of us, but only one employee who took forever to check each group in. We didn’t meet our Diamond Club butler fo [... read more]

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Private  - 

Verified Purchaser

Incredible stay!!

10/10. Everything was amazing. Swim out room highly recommended. Food, grounds, staff all fantastic. Lazy river such a bonus. Incredible beach always able to find a spot with help from the beach staff.

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Private  - 

Verified Purchaser

Beautiful resort!!

Had the most amazing time at the Royalton bavaro resort and hotel! The grounds were absolutely beautiful, food was great, staff were all so amazing and friendly and the rooms were very nice, they had some miner issues and could use a little TLC but nothing serious. Overall, we had the most amazing time at a beautiful place!

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