Average stay

The hotel and location are beautiful, however the hotel itself isn’t well maintained. This leads to broken features, communication issues and downgrades. In our time there the sewage water backed up and flooded the first floor of rooms through the showers, the water machine was broken upon arrival and the a/c unit broke and flooded the room a second time, leading us to need to “request” a new room that was very not ready for guests to stay in. The hotel staff are great, friendly and very [... read more] helpful, however there is only so much they are able to do with the resort being understaffed, under maintained and with the communication barrier. It also seems that there aren’t proper systems in place for when don’t go as planned. The location itself is beautiful and the staff truly do the best they can with what they’re given.

Best vacation yet

What a fantastic boutique hotel in a still virtually unpopulated area of Samara. Very quiet, conducive to R&R. Excellent food. Wonderful wait staff. Concierge service to book meals and tours, and to otherwise assist. Maid service scheduled as often as you want. Warm Pacific Ocean and beautiful, clean beaches. One pool to meet people at. Variety of local animals to view such as Howler monkeys. 36 degrees every day while there in April. What’s not to like?!

Fabulous service

We spent 10 days at the lovely resort. The location is perfect as the beach is calm and ocean swimming friendly. Our suite was ocean front and could not have been better. The staff were fantastic. Good food and ambiance in all restaurants. We highly recommend this little piece of paradise!

Fantastic resort

This was an amazing resort for someone who wants a relaxing and quiet vacation. Located on a wonderfully walkable beach, the resort is new and the hotel accommodations are fantastic. The food was also top notch. No buffets and everything was made to order. The service and servers were friendly and approachable and everyone was always willing to help. The only criticism I had was that the front desk didn't always have the information needed about travel details like transfers with our trav [... read more]el provider. I know COVID meant that a lot of staff had to be retrained. That said, they were always helpful and they did their absolute best to get us the information in a timely manner. Overall, it was a 9.9/10 experience!

This was an amazing resort. WHEELCHAIR ACCESSABLE

The resort is new and very beautiful. The rooms were very comfortable with good mattresses, walk in showers, and big balconies. Every room is equiped with an Expresso coffee maker with the pods of coffee provided. There is also a water filter machine in the rooms with cold or hot water. There is no buffet at this resort, but there are 4 restaurants to choose from, you can reserve for either a 6:30 or 8:30 seating. The food is very good, my husband and I did not enjoy the Italian restaurant a [... read more]s much as the other restaurants, but that is just not our go to. The beach is adequate, but the sand is not to our liking, very dirty. There is a great pool area, the swim-up bar was not open, but they serve drinks around the pool and at the beach. The service is undeniably the best we have seen at a resort, it is a small resort so there are no lineups anywhere. It is a very quiet resort, no head-banging music blasting at the pool, just nice quiet music. The bar is closed at 10:00 every night. This is not a party central resort, we enjoyed the peace and quiet. We were a party of six, all over 60 years of age. The masks were worn by all staff and guests. Because of Covid the rooms were cleaned only every 3 days, but if you need it cleaned before or need towels, you talk to the concierge in WhatsApp. The service was great. I do want to warn people that this resort is a good 2 hour drive from the Airport. That was the only drawback for us.

Very good overall.

We stayed in room 321, nice clean room and what a beautiful view! Know that due to the current situation, rooms are cleaned on the third day or upon request. That was not really an issue for us. Foods in restaurants are generally very good, although foods in the Asian restaurant Tao, were salty. I enjoyed all meals at the Chill and Grill! The hotel encourages the guests to use Whatsup app for dinner reservations or all other requests during your stay. You can also check the restaurant menu th [... read more]rough the app. The hotel coordinates the pre-departure COVID test with a local laboratory. We had given our names at the concierge for the test but our names were not on the list on the day of so that was a little disappointing. Good thing that local laboratory personnel were ready to accommodate this small issue. We took the same stairs all week and I noticed the same area where there were mice and birds poop that were not cleaned the whole week we were there. Large beach area. Masks were worn properly by staff. Very good service overall. We stayed from Oct. 31- Nov. 7.

Azura Beach Resort

The resort is very nice. Some rooms are still under construction. It was quiet and not a lot of people. We love the fact it is adults only. The meals are 5 star. The staff is exceptional. But, when it get busier and more people showed up. The service and meals paid the price. The resort did not increase the staff as the guests increased. The whatsapp was a great idea and it helped to book meals and keep up to date with room service and cleaning of the rooms. Another good feature, we were able to [... read more] use the sister resort. We rented a car which was only 6 minutes away. Most excursion are far away. But they have local ones. If you want a relaxing vacation. This is the best resort for that. There is no night entertainment in this resort. But after all day of sun. 9pm or 10pm we were sleeping. The rooms are amazing and big. The air conditioners work well. The water dispenser was welcome surprise as well as the Britt coffee maker with the little pods. The shower was nice, but no not water. Needless to say, having a shower was brrrr. The beach was very nice. But I'm a pool person. The swim up bar wasn't open, but the Chill and Grill bar was so close to the pool. It didn't matter the pool bar wasn't open. All in all it was great vacation.

Stunning Resort

Exceptional resort and not just because of the unbelievable location and property itself but because of the staff. Anyone traveling during this time may doubt their safety however the staff at this resort went above and beyond. Masks were worn ‘properly’ by every staff member with hand sanitizer machines available everywhere. My room was immaculate and had amazing ocean views along with a massive sink tub on the balcony. The hotel is the perfect size so only a few steps to the beach a [... read more]nd pool from all suites. If your bucket list for your next vacay includes excellent food, fantastic staff, great sunsets at a chill luxury resort this is it!

Great resort

Very nice resort, clean comfortable and great staff. Some of the meals were a little slow coming and a few drink orders were missed but they were delicious so all and I was very happy ! The grounds and beach were amazing a real tropical paradise 😃

Beautiful Resort, Wonderful Staff

We very much enjoyed our stay at Azura. Javier made our room very special with balloons, champagne and rose petals upon arrival to celebrate our recent engagement. Suzanna, Christopher, Alejandro and the rest made outstanding cocktails all week! Andreas took us on a private hike through the forest and to the other beaches and educated us on the way. We did have a short stint when we didn’t have water, but Sergio and the team worked hard at getting the right person on site to fix it and within  [... read more]18hrs was fixed. Food items I enjoyed were the ceviche, tempura veg, tuna poke, shrimp risotto, chips and guacamole, and summer rolls. I would go back for sure.. every place you go has things that are different than what you’re used to and coming with an open mind, and you will enjoy your stay as well... that people do the best that they can with the resources they have. Thank you Azura team, our trip was one we will never forget. Val and Mike

Beautiful Resort

Azura Resort – Staff – excellent/friendly, food - excellent/variety, property – excellent. Costa Rica – yah, we could live there. People friendly, Town of Samara – a nice walk and fun. Ocean clean/warm and beautiful sunsets. Costa Rica excursion – we booked through Azura Resort – Volcano, Zip Line and Hot Springs Spa. Unbelievable. Long drive to get there, but well worth it.

So quiet and relaxing.

This resort is beautiful and quiet. If you are looking for a party resort do not go here. If you are looking for friendly service, beautiful rooms and a peaceful place to rejuvenate you won’t be disappointed.

Beautiful resort with superior staff

Beautiful hotel, everything very new. All staff were extremely personal and always willing to please. Food was very good with good variety. Highly recommend the day trip to zip line near the Arenal Volcano, despite a long drive there/back, well worth it.

Amazing Resort

Great resort, small but in a big way. Staff was amazing as was the food. Lots of care and consideration for the guest experience. A little get away from from everything. Nice little towns you can walk to along the beach. Staff made sure you enjoyed it.

Great Resort.

We had an amazing week at Azura. Great location, delicious right on the beach surrounded by wild nature. The food is great ! Beach is very clean, however don't expect anything extra (cabanas, fancy chairs). Hotel itself is very modern, clean, some attention to details needed ( hot water was giving us a problem for a few times, servise sometimes a bit slow ... this place needs better managment and more employees. Staff is overwhelmed. Inthink this place needs more activities, especially consideri [... read more]ng the fact that it is an adult only. Suggestions to the management training, activities (.yoga, meditation, would.be grat addition) overall experience is good!

Pura Vida ....A very nice feel

Hola Three weeks prior visiting Azur I was in St Lucia,St James Bay Resort I mention this because I do travel to other countries and like to think I have some knowledge of other resorts. I was in Azur from December 10-17 The resort is a boutique style and very stylish with modern designs and paintings...... there are rooms with bath tubs on the balcony facing the pool :)) My room was always super clean and spacious, a big thank you to housekeeping I enjoyed the black sand 3km v [... read more]ery wide beach. The water was excellent and very shallow depending on the tides. I enjoyed the fact I did not have to get up at 7am or earlier, rush to save a chair. I loved not having to be close to others while sunbathing. One can walk appx 20-30 minutes into the quaint town of Samara. The staff was great and tried their best to give good customer service. My first two days it was challenging to get good service especially at the bar. It’s not because you have to tip large to get attention, I believe it is due to not being properly trained. I did speak to manager and explained I do not need white glove treatment. I told him that the bartenders should acknowledge a new person sitting at the bar. If they are busy all one has to do is say hello and give me a minute to serve you. The manager ( 3 months new to the resort ) was in agreement and was going to discuss with staff. After that service was better. The food was okay in some cases really good. There needs to be more variety and possibly change themes every other day. I truly still do not know what is Costa Rican culinary. I always want to eat the food of the country I visit. Once again I think the staff did the best they could and with more guidance they can do better and be great. Management has to do some tweaking i.e. bring water to the table upon sitting down instead of me waking around to find the water. All I am saying is the simple tasks will go a long way. In conclusion YES I did enjoy my stay,I enjoyed the staff. I would come back and hopefully the kinks will be ironed out. Gracias.... Pura Vida

Azura Beach Resort Samara

We just got back from a week at the Azura and what a week! Food was delicious. Boccata didn't require reservations and it felt like you were dining at an high-end restaurant. The Chill & Grill offered a wide variety of options for lunch and dinner and we sampled a bit of everything. No complaints at all! Room was lovely - cleaned everyday with no interruptions and turn down service at night was a nice treat. Only drawback is the time it takes to get to the resort. Be prepared for a 2-plus drive. [... read more] Definitely would go back. Thanks Azura for a wonderful time!

Beautiful resort

The resort is like paradise. We really enjoyed the beautiful ocean, the scenery, the hotel is spotless and the food was amazing. The rooms are cozy and fresh. We were spoiled with coffee and chocolates and clean linens everyday. The food was a great variety and amazingly talented in presentation and delicious. The staff work really hard and long hours and more staff is needed but they are friendly, try really hard with their English and work hard to make everything nice and they are war [... read more]m and kind and generous and always pleasant. We will go again for sure.

Amazing vacation

This was our first visit to Costa Rica. And it will not be the last. The Hotel was absolutely fantastic , new , clean , tastefully decorated . From first minute we felt like home . All people in this hotel work very hard but , this is not what makes the difference between other places we visited in Caribbean. Everyone is having fun , while working hard and applying the real meaning of Pura Vida . We felt we were part of the family , not tourists. I can't mentioned all names although , ever [... read more]yone deserves to be recognised : Big thank you to Kevin , Miguel and the lovely lady from the Italian restaurant, Jefferson and Raul, Coco from breakfast crew. You made our stay unforgettable. Beach is excellent and honestly , there is no picture that can describe the beauty of the nature , amazing sunsets , great sky... Hotel Azure became our favorite destination and , we will be returning there for sure . I hope very soon .

The Trip of a lifetime!

The hotel is a beautiful building with lots of attention to detail and has a very natural open concept. We loved the plants and hanging garden baskets in the main lobby. It has a lot of personality and makes one feel at home immediately! The gardens are very well maintained and the pool and ocean are amazing. We especially loved our walks on the beach...the black sand was so unusual and the coral and shells made each walk an adventure. We especially loved the horses walking or galloping down the [... read more] beach. Such a novel and unspoiled landscape. The food was very high quality and we enjoyed watching young Jefferson turn out exquisite meals at the Chill and Grill. Kevin was a great bartender and Lorena and I forget the other lady were such happy, pleasant servers. Marchello was very sweet too. I feel like sometimes the service was a bit slow, but that could easily be solved by hiring a few more chefs/servers. Coco at the breakfast buffet...which was a delicious assortment of food by the way, was a very attentive server. The rooms were very comfortable and the housekeeping did a good job cleaning up promptly and neatly. Loved the balcony with the relaxing and cosy hanging swing! The water supply did stop a couple of times for about 30 mins to an hour, and as such the water purifier stopped too. No big deal as it was quickly fixed. All staff were very approachable and friendly while maintaining a level of professionalism. Might be a good idea to have a basic First Aid kit available as well as training a couple of the staff in Standard First Aid and CPR. Overall we loved our stay and will definitely be back. Pura Vida!!!