Fabulous vacation at Barceló Maya Grand Resort

Stayed at the Barceló Maya Beach for a week. The place is huge , lots of walking but it’s nice clean , well maintained . The staff are very friendly , with special mention to Selva and Roberto at the buffet during breakfast . The food is good lots of choices. Everyday is a different theme for dinner. I enjoyed the Spanish food (seafood and paella ). I also love having lunch at the snack bar overlooking the beach.

Great place

Perfect place for a family vacation. Amazing stuff, nice rooms, beautiful grounds, delicious food. You can find anything you need for a 5 star vacation.You just need to bring your good mood 😍😁🤗

Love love love the resort!

Everything the service, the pools, the beaches, the food. Thank you Tanya for helping us book and making one of my dreams come true! Wouldn’t change anything about this family vacation. We went 7 days and it was the perfect amount of time to come for our first time. We are already planning our next trip to the same resort. This time my brothers family and sisters family will be joining us. I’m hoping to book through Tanya again she was so helpful and easy to work with.

Wonderful resort!

Every aspect of this resort was spectacular. Whether it was the great assortment of food, restaurants, long meandering pools, planned activities, they had it all. We will most definitely recommend this resort to others for a carefree vacation.

Fantastic holiday

We were more than happy with every aspect of the resort. From amazing food to a fantastic view from the room. All the employees were very pleasant and helpful. The only issue upon arriving was finding out that we had been moved to a different room. We had initially reserved a ocean view room to find out it wasn't. It was worked out the next day and moved to another room by lunch. Other than that it was a fantastic holiday.

Beautiful resort

The resort was beautiful with clean pools and friendly staff. We stayed at one and used the facilities at the other four. Food was amazing and plentiful. The only downside was the seaweed was in full bloom and you couldn't get through it to get in the ocean. Staff tried to clear it but it literally was impossible to clear . All resorts along the beach had the same issue. Over all was a great experience. Again pools were great beach was not but not anything the resort could do to change it [... read more].

Great vacation

This was a large resort but I never felt crowded as it has a very spacious feel and the grounds are immaculate and well designed. The beach was lots of fun jumping waves and seeing fish and there is snorkeling off the beach closer to the palace section. There were a few days with seaweed problems due to windy weather but it was no big deal. The buffets had a large variety of food and the beach grills had great lunches. The a la cartes were great especially the Italian and the Kyoto. I loved  [... read more]how large the pools were. We went to the Michael Jackson show and it was just OK. There is lots to do here or you can just relax. Very clean and beautiful resort!

Always happy to return to this gem!

Our 3rd visit and it keeps improving. * the grounds are beautiful and even the buffet had fantastic features ie. the back wall ceramic tilework. Worth a close look, in both buffets. * the beach is vast and beautiful. A rare resort where you don't see cigarette butts or straws in the sand. *the food selection was great and as we love mexican food we were happy. Nopales at the buffet. *the room was kept very clean. *the staff was outstanding. Always ready to help. I seriously don't know  [... read more]why there are negative reviews. The only peeve is that the last 2 times, after finding a space on the beach with nice resort music, we had to listen to other people's music as well. The same happened at the pool.

Disappointed

When we arrived the lobby was full with tons of people checking out. It took us over an hour to be helped at the lobby counter. The staff was very unfriendly, not very knowledgeable about the resort and rude. After being told multiple times to wait 2 hours for our rooms to be ready and 6 hours later still no room and laughed in my face. I’ve never been treated so badly in my life. The first day on my vacation I was in tears. That being said on the second day I chose to take control of my vacat [... read more]ion and contacted my tour provider and switched hotels.

Fabulous time !!

Had a great time! Food was delicious, resort grounds were well maintained and very clean, spectacular scenery, and friendly staff. I would highly recommend this resort. We loved that there was so much to do or you could just chill. Can't wait to return.

Just ok resort

The beach wasn't the best. Very rocky. A ton of seaweed. Room and pool was great!! Food was ok, no beach bar or BBQ. A la carte restaurants just average. Tokyo was awesome!!! Seen turtles off of the palace beach.

Beautiful Resort

This was the largest resort we have stayed at however the layout was really well planed. The distance from our room to the beach or restaurants was not far. No need for trolley buses you find at other resorts although they actually do have a double decker bus that makes the rounds between all the resorts in the complex. Lots of activities to do, from snorkelling, jet skis, hobby cats, they have dolphin swimming on the site. Food was good, liked the Kyoto Japanese restaurant the best out of the f [... read more]ive we tried. Grounds are kept very well, rooms clean, pools are great and very large. Beach was clean lots of palm trees for shade, lots of chairs, the usual problems with sea weed but nothing over the top, staff was very friendly, special shout-out to “Brian the Myan “. All in all very nice resort, we would return there.

Terrific vacation destionation

A wonderful resort. The rooms, staff, food and service were spot on. It is rather large, so walking is required for almost anything. The dining was excellent. We tried all 4 of the available buffets, all were great. My husband did miss beef. It wasn't well prepared - usually tough. Everything else was delicious. We always found pool lounges, beach chairs, beach towels in generous supply. Drinks were good. Entertainment was good. The last nights of our stay were a bit spoiled by the "ove [... read more]r flow" of college age people, on March break. Check travel times to avoid these few March weeks, and you will have an enjoyable, restful stay.

Todd & Alanna Visit Maya Beach Resort

Property is very large which is good for walks. Beach area is large and in a bay. Top notch lane swimming and excellent gym area. Ala Carts are good especially the Tokyo one. Service from staff excellent. The transfers to and from airport was very easy. The resort is about an hour drive from airport

One of the best resort out there

I think it was the best week I’ve ever had in my entire life the food was amazing the rooms were awesome with the most beautiful view you can ever had and best of all the people so amazing with you by doing what ever they can to help and make as comfortable as you can be... by far one of the best resorts I’ve ever been to

Something for everyone!

Visited Feb 3-10 with family of 4 - with 17 and 19 year olds. Large resort but well laid out (5 resorts in total). Close to beach/pool and restaurants. Pools were nice with swim up bars and fountains. Beach was beautiful with snorkelling available - 1 hour free. Saw many fish and turtles. Many other water sports available as well. Grounds were beautiful and very clean resorts. Buffet restaurants were good - lots of selection. You had a choice of going to 3 a la cartes - they were pretty go [... read more]od - disappointed in the Japanese because we did not get to sit at the chef table. Service was very good all around - the pool bars were a bit slow. They had activities every day if you wanted to join in - aqua fitness, volley ball, water polo, tequila tasting, zumba dancing. Front desk was good - easy to check in and very accommodating. The rooms were clean and the beds were very comfortable. There was a resort mall in between the resorts but it was pricey. There was a bowling alley, arcade room, merry go round carousel and skating pad - all fee for service which was disappointing. There were many water parks for kids which were amazing as well as an 18 hole mini putt course. This location was about an hour from the airport and the transportation took a bit long to organize from the airport. Going back to the airport was no issue. All in all - a very nice spot, beautiful beach, good food and good service. The only regret was wifi was only available at certain times and in 2 locations - either the mall or one of the lobby bars and reception was not that great. Of course you could pay a fee and then I'm sure reception was just fine. But it is vacation time but sometimes business needs to be attended to. I would recommend this to others.

Amazing resort!

The resort complex and all its amenities were excellent. Family friendly. Food at the buffets was good and with lots of variety. The special dining restaurants were easy to get into and the food/service at them great. The resort was spotless. Attention to detail on the grounds and overall cleanliness of all areas was amazing. Staff was friendly, helpful and attentive. Pools and beaches excellent. A great resort that we look forward to visiting again.

Amazing family resort!

The Barcelo was an excellent family resort!! Our kids had a blast in the water parks and at the kids club- this was the first resort we’ve gone to, where parents were able to relax too! The food was excellent, and the resort was very clean. I would highly recommend this resort to any families looking for an amazing vacation!

Beautiful Resort!

Just returned home from a stay at the Barcelo Maya Grand Resort. Everything was amazing. Well kept grounds, wonderful food, incredibly friendly staff and I could go on and on about how amazing everything was. The best thing about it was how accessible it was for the lady we traveled with who is in a wheelchair. This is the first resort I can definitely say we will be returning to.

Fabulous Getaway Spot

Barcelo Maya Grand Resort gets a 2 thumbs up 👍 Buffet choices for all 3 meals were amazing and staff were so friendly. Beaches are white sand with many chaises available all the time Pools were great, Lots of places for little kids to play Resort very well maintained and very clean A relaxing place to unwind Would go back in a heartbeat