Playabachata

The Dominican Republic is a beautiful country. Our experience at this resort was terrible. Both my brother and I got food poisoning. Buffets seemed to have "recycled" or left over dishes. Food handling and sanitation was sub-par. The rooms were outdated, with amenities either missing or broken. Our room door did not lock properly and there were problems with the room key. Our mini fridge never worked and when we asked for a replacement or room change, we were told no. Staff catered to those who  [... read more]tipped the most and often allowed local citizens in the bar areas. The fellow Canadians that we met made an incredibly disappointing resort experience, one that we will always remember. Good times were shared and memories were made. Highly disappointed with Playabachata.

Did the trick

Food, staff, accommodation, beach, scenery were all great. Rules were not enforced. Such as, no smoking in the lobby area, or reserving chairs around the pool, even though there were signs, no rules were enforced, which created unnecessary tension between guests.

Had a wonderful time!

While the rooms are dated, they were very clean- that's more important to me. The buffet had a variety of options but not so much so if you're vegetarian. I never went hungry tho! I loved that the resort is small- buffet, bar and beach were close by. Each building has 4 rooms on the main level and 4 upstairs. Bathroom outlets are like those in Canada but all other outlets are recessed. Take a small square charge and/or extension cord/power bar that has 2 prongs of the same size. I would defi [... read more]nitely go back to Playabachata! Loved the beach. Never had trouble getting lounge chairs either

Playabachata offers a great time despite some shortcomings.

We're just back from a week at Playabachata. Here's a quick summary. There was a lot to like. The beach is very large and covered in beautiful palm trees with plenty of loungers. There was always a great ocean breeze to enjoy. The hotel grounds are really beautiful and well kept. The rooms are a bit dated but very clean and functional with huge balconies to enjoy. The buffet offered a good variety of food choices including lots of fresh fruit and good salad bar options. We found the buffet serv [... read more]ice to be a bit hit and miss. It seemed like there weren't enough servers to keep up with cutlery, water and drink service. The buffet restaurant did tend to get hot at times and they frequently didn’t open enough windows to take advantage of the ocean breeze. The a la carte restaurants were great, as was the lunch at the beach restaurant. You should know that WiFi is only available in the lobby and it's pretty spotty. The pool is not large enough and half of the resort is closed, meaning there's only one pool. There aren't irons in the rooms so maybe pack a travel iron if you need one and also a small umbrella. Be sure to take advantage of "Caribbean Street" pizza, shops and coffee house. Very quaint location for your morning coffee. Beautiful hotel, worth what we paid, great vibe and fun was had by all.

Great Resort

I thought the resort was great. The only crappy thing was the Wi-Fi only worked in the lobby. There was always food and drinks. The AC broke on the last night and the coding started to come out of the bathtub and there were some ants in the bathtub as well, but other than that, it was really upbeat fun. We had a great time. The staff were amazing. We will be back.

Resort grounds and rooms, majority of staff were excellent. Food and dining room service was very disappointing.

In regards to our room, we could not control AC - it was either on or off, but no control over low or high. The TV reception was poor. Attempted numerous times to book steak or italian dining rooms with no luck. We also were unable to book excursions. Each time we tried for dining rooms or excursions nothing was available. We have been travelling for many years!

Good

The food was some of the best food I have had in Dominican! Staff are very nice and helpful. However I do think they need to fix up the pool and get some new chairs. Also the resort is very large and holds a lot of guests but there is not enough room for everyone at the pool, lobby, theatre or in the buffet. You have to wait in a line of 20 people every morning and night for certain foods, and they run out of some foods as hours pass.

Wonderful stay at Playabachata

Playabachata Hotel was amazing. The atmosphere, food and staff were all wonderful. The beach was stunning. Our kids enjoyed the nightly entertainment. We thoroughly enjoyed our stay and plan to be back!

Very nice resort

Very clean, staff were friendly and accommodating. Food was the same every day and decent but after a couple of days it felt like eating left overs. One pool but never felt too crowded and was clean. No swim up bar, that’s a good thing to me. No one parked there for the day peeing in the pool! It was a great vacation and I would go back again.

Great Resort

Just Got back was there January 6 -20th. I have no complaints Room was big and clean Grounds well taken care of Staff great,very friendly Beach was great,could always get a chair Food was GOOD Been traveling for 15 years,never seen so many people at a resort Very popular place when we were there

PLAYABACHATA RESORT

we Arrived at this resort and all went well, from the airport to the Resort, we were able to have a snack at the café. The staff was very friendly and cooperated with us. The room was clean and spacious and close to the beach area, The Food was great, the resturant in the resort was good some out resturants in the complex like Italian needed more variety, The Christmas feast at the resort was amazing, We would recommend it to the next tourists.

Friendly & Fun

The staff were very friendly, courteous & helpful. They are very hard working. The pool area and grounds were lovely and well kept. The rooms while clean are in dire need of upgrades. They still use a standard key lock system and the safes are cemented to the floor and rusted. Beds are hard and uncomfortable. The snack bar was a great feature for the kiddos and they loved the activities available. Also, one of their favourite things to do was to walk to the Senator for ice cream. At this time [... read more] I wouldn’t recommend this resort. Only because of the upgrades that need to be done.

It was okay

Your staff was amazing,your rooms are clean,my room was clean.Your food is terrible.You have no bacon,and cant eat your food cause you out to much salt in all your meat.I lost weight due to it.No chicken wings in all night bar,same food over and over.Again staff was great,pool way to small,your beach needs to be cleaned up.The swing was nice but the rocks in front of swing in ocean should be blocked off before someone gets killed I will not be returning.Your snanjs and other goods are way to exp [... read more]ensive.

Great resort

The people were friendly, great service and always ready to assist. I had an issue with the toilet and with no delays they assisted and moved me to a new room. The room was cleaned daily and new towels provided

I would think twice

My time was a mixed emotion. On 1 hand I enjoyed my time and the environment. However, the room needs upgrade, the food needs improvement, some staff are rude and behave as though you are begging them the food or the drinks. The photos depict what was and not what is. They also show some part of the other hotel that is ran by the same company. The wifi was only in the lobby unless you want a “upgrade”. The poolside needs to be clean, it has green stuff growing there, and the beach chairs are old [... read more] with holes or broken. The 2 staff Andres and Carlos from the general information office were amazing help. Overall, I do not believe this would be the best place to promote as their main goal is to continue to build and not up keep the old ones.

Not great!

Unfortunately I am unable to say many positive things about the resort. The rooms are very run down and invested with Ants. We had to shake off all our clothes outside prior to moving to new rooms. At least 20 ants were on each piece of clothing. We also had to throw out all the snacks we brought from home to have on the plane ride to/from and to have at night, the bag had at least 100-200 ants inside and outside of it. We had to change rooms (Both rooms-across from each other). Once they mov [... read more]ed us 2 days later the toilet in one of the rooms did not flush, we had to call them twice within a few hours. Their solution was to put all used toilet paper in the trash can. We used the other rooms toilet as we did not want to move again. The food was the same every night breakfast, lunch and dinner. We could not make reservations for the 2 restaurants as it filled up quickly and they only had 6 tables each night. You had to go down by 8:30 am the day of to make reservation. The staff was very friendly though and the beach is beautiful. The pool is small for a resort and with the locals coming in every weekend there is no where to sit. Very disappointed! This is definitely not a 4 star it would be lucky to get a 3.

Not great!

Unfortunately I am unable to say many positive things about the resort. The rooms are very run down and invested with Ants. We had to shake off all our clothes outside prior to moving to new rooms. At least 20 ants were on each piece of clothing. We also had to throw out all the snacks we brought from home to have on the plane ride to/from and to have at night, the bag had at least 100-200 ants inside and outside of it. We had to change rooms (Both rooms-across from each other). Once they mov [... read more]ed us 2 days later the toilet in one of the rooms did not flush, we had to call them twice within a few hours. Their solution was to put all used toilet paper in the trash can. We used the other rooms toilet as we did not want to move again. The food was the same every night breakfast, lunch and dinner. We could not make reservations for the 2 restaurants as it filled up quickly and they only had 6 tables each night. You had to go down by 8:30 am the day of to make reservation. The staff was very friendly though and the beach is beautiful. The pool is small for a resort and with the locals coming in every weekend there is no where to sit. Very disappointed! This is definitely not a 4 star it would be lucky to get a 3.

Very nice spot

Playabachata is a very clean resort. The food was great. On the weekends the locals are permitted to stay, and that was a bit overwhelming with long lines and busy restaurants, but the rest of the week was perfect. Beautiful beach and nice pools.

Awesome resort

Beautiful place , awesome staff We go every April and Oct We luv it Very clean Staff is so nice to talk to So helpful Luv when the locals co r in on the weekeneds Entertainment staff are amazing

Could be a amazing resort with a few improvements

So many things I loved about this resort but needs a few improvements to a couple things one I wouldn't of booked had I known the locals take over on weekends. I experienced this at the coffresi up the road and is why I though I'd try playabachata.second is making alacarte reservations line up starts at 7 opens at 830 and can only book one at a time no thank you wasn't able to book any for this reason.i loved my ocean front room until the nite traffic of people going by at all hour drunk an loud [... read more].that path should be closed down maybe at nite an diverted to one behind. . Impossible especially my last nite had to be up early a beach party prevented that and traffic of it. The view was absolutely amazing.the entertainment was constantly changing from our side over too the Senator resort you'd get all set up for a good table only to be told it's way over there by time you get there good luck getting a seat. Both resorts need their own entertainment please. Also one bar mainly constantly being looked off passed by and definitely having to several times speak up it's your turn after being ignore that would be the 24 hour pool side bar I'm speaking of the bar by the entertainment section should always be open as well it's a huge resort one is not enough.loved my massages at the Haitian market at the end of the resort by Elizabeth amazing top notch massage from her definitely worth the 45 for a hour. and cheaper go down to the beach go right all the way down and BAm they are. I absolutely love Puerta Plata it's alot more safer than Punta cana I find. I walked all over not having to worry. Even went to tattoo shop which I can't recommend enough definitely the best I've ever gotten. He I absolutely amazing and I will be back to see him specifically again ,if you want a tattoo please go see Yonathan tattoo Shop. the farther the shack the cheaper they get on the beach. Great people down there. The food was ok in the buffet I didn't go hungry but could of had more choice on certain nights. The beach was fabulous. The main pool is a little small and way too busy an way to loud the music could be down just a bit so you didn't here it way down the beach. Yes there is a quieter pool further down by the empty part closed section of buildings looks like maybe getting ready for.turn over and Reno's maybe...the resort is extremely large from one end to another shuttle carts would be a really great idea for the size and amount of buildings which I would of got lost if I wasn't in a beachfront one. Tr staff at front desk absolutely amazing and my house cleaning was fantastic. Would I go back to this resort umm probly not as I really want a more quieter, organized easier no locals sharing a all inclusive vacation it's just to loud and I find that recieved priority service especially at that one bar I love the local experience just not at a all inclusive where they take up well over half of the resort on weekends and other days while I was there. Over all though we had a great vacation. And will definately return to Dominican Puerta Plata area . Oh and bacon bacon bacon please lol