Coral level

The hotel was nice, but paying extra to get the best experience was not worth it. Did not get the room I paid for.The butler was no where to be found. Eat same food everyday and they would not book another restaurant for me to have different meals which was part of the packaged. I had to make a complaint to finally get a restaurant book for me and they also offered same food the coral level restaurant offered. I also feel like staff should treat everyone with same treatment. The only staff I se [... read more]e very happy with their job was the hotel cleaner and she was very pleasant every time I see her. I would not be going back to this resort again and a bad experience only enjoyed my self out of the resort

Cuba is in a bad place

Nicest hotel I’ve stayed at in Cuba but the lack of stock was unreal. Most fruits and veggies were out 80% of the time. No steak or chicken. No eggs. No mix. (Used prune juice with rum) They were actually refrying the fries from the buffet for the a la cartes, due to shortages. The tour guides stated the government puts tourism on the back burner. Public transit is minimal the locals are starving. Under no circumstances will I return to Cuba.

Great Vacation Spot!

The hotel/grounds were very clean and the staff was exceptionally friendly and accommodating. The beach was beautiful with access to paddle boats, kayaks and rides on catamarans. The bars were very well stocked and the restaurants provided plentiful buffets/meals with lots of variety.

Amazing Resort

Coral Level was by far one of the best in Cuba, the rooms, pool, beach and restaurants were extremley clean. The staff were unbeleivable with thier kindness!! The food was THE BEST we have ever eaten in Cuba, Gormet rest and japinese were both delish. The coral rest was on top of everything We will definately return!! Thank you Trip Central!!

Beautiful resort

Very nice resort, gorgeous beaches and wonderful service,rooms nice and clean, mattresses very comfy,the coral side is very quiet and relaxing,batler service is outstanding,only one problem, probably hole Cuba problem it's the water ,it's filtered but smell of it not good ,but you can drink other stuff .

Beautiful Resort

I went to the coral in October. It was a very beautiful resort. This was my first time traveling alone but after I left I knew I would go back. I can't say enough about the staff. They were so friendly and always remembered your name. It's a small resort but if you wanted more you could go to the sister resort next door which is a short walk. I recommend this resort for sure.

Perfect resort to relax and refresh

This resort has everything you need to break away from the fast pace of North American life. From the butlers who can take care of your every need to the masseuses who help you relax those stress-filled muscles. The beaches will satisfy your need for sand and ocean and the pool will refresh.

Fantastic relaxing place

Staff are excellent amenities are great always lots to eat some shortages but there is still an excellent variety of food great alacarte restaurants bartenders are great especially the pool bar. Rooms are very spacious and well appointed

Great resort

The resort was very clean, the rooms very really nice, fairly new. the food was excellent.. choices were great as well.. the only thing the beach was about far from the resort. Otherwise it was of been perfect .. Pool was great..Drinks .. wide variety ..Staff was very friendly..

Iberostar Coral Holguin

October 13 to October 20/2023 Thanks Kevin, It was a wonderful trip at the Coral. Staff was amazing, housekeeping was wonderful. Place was always very clean so was the grounds. Having a Butler available at all times made this trip easy and trouble free. Thank you Trip Central for another wonderful trip. André & Michele

Extremely, amazing resort.

Extremely,Extremely Amazing, beautiful resort. I would certainly go back for another vacation. All interaction with employees and ground workers were pleasant, respectful and interesting. I must say That I enjoyed my stay there Immensely.

Amazing,super quiet

We, a couple, have just returned from our vacation to Level Coral Holguin ,18+ .First ,you should know that it occupies a corner of a very big resort called Selection Coral Holguin which is mainly for families (please have a look at Google maps to unerstand more).It has its own entity, reception ,a bar , a long private swimming pool with a bar ,and an excellent Coral restaurant a la cart Three meals where you have a 5 star service .Secondly, you can share all the amenities of the other main ho [... read more]tel.This can offer you many varieties including other 3 restaurants a la cart, a big buffet (very near to your rooms), a vivid lobby and a terrace outside. The resort has two places near and far across the the bridge. You can walk there or call the shuttle( it is very frequent). Every corner is kept clean.room service twice a day.rooms are new and clean. No problems. Cubans are super nice people. While they try to keep their heads above water ,they did their best to put you on their heads.this resort is for those who look for a super quiet place .we will come back. .Thank you everybody there for the warm and special welcome and stay.

Beautiful resort

An absolutely beautiful resort. Pools and beach were wonderful with adequate amount of chairs available. Staff throughout the resort were very attentive and there was nothing lacking. The Coral restaurant had a very good variety and we ate there most meals. We did try the Japanese restaurant and enjoyed both the food and show. We didn’t try the other restaurants as the Coral Restaurant had everything we wanted.

Great Resort

Our stay was exceptional. The resort was spotless and staff catered to our every request. The three Amigos....Juniors (butlers X 2 & bar tender) exceptional service. Food far exceeded what we expected for Cuba. My husband believes this is the first time he has been to Cuba where he might have gain weight. If I could of pack the butlers in my suitcase to come home, I would have. Well worth the upgrade to Coral level. Looking forward to a return visit. Pools very nice. Third beach nice [... read more] across the bridge. Call 555 and have your butler drive you over in electric golf carts as a bit of a walk otherwise. Resort about 1 hour from airport but went by fast as tour guide on bus very entertaining.

Mixed Feelings

I have been to Cuba a few times, first time in Holguin. When booking a Cuba holiday you know you are going there for the beaches, not for the gastronomic experience. However, from my previous travels to Cuba there were no complaints, there was always something you would find as a good option at the restaurants and bars. Not this time around. Regarding food choices, I can't say that there wasn't always something you could eat to not go hungry, but the issue we had was using the restaurants i [... read more]n the evenings. They sell the idea as in other resorts of booking at their a la carte restaurants that offer different options than the buffets available for lunches. However, this is not entirely true. The food offered/quality was the same as the lunches except your choices were limited because it went from a buffet to 3 things on the menu. Apparently the Asian restaurant is somewhat better, but we weren't able to get a reservation before we flew back home as our trip had to end before expected. The first night at the "Mediterranean" restaurant the air conditioner wasn't working. It was a sauna in the room. The waitress was literally dripping sweat. People were leaving the restaurant as they couldn't stand the temperature inside. We decided to stay as we appreciated the effort by the staff, but unfortunately the food was really terrible. We then stuck to eating from the Coral lunch buffet and putting away some of the food so we could have what was good for our evening meal in our room. As far as drinks, we were not able to enjoy a mojito as they didn't have the ingredients to prepare it. And when you finally found something you could enjoy, by the afternoon or the next day it was no longer available. Mixed feeling over this vacation come from the fact that the hotel facilities/rooms at the Coral were fantastic, as well as the pool. Yes, there a couple of things that are run down which is normal, but nothing that would break a vacation experience. Cubans are friendly and warm people and there is no question about that, that would always be a positive experience when you visit Latin America. However, this is a review based on my hotel/food experience and yes, although they (staff) are doing everything they can with what they have available, I find perhaps the owners could make a better effort to provide the real experience they advertise about their resort. If they can't provide good food/variation of food at the a la cart , then close them and focus on making the buffets better at night. In short, would I go back, absolutely not. And I also wouldn't recommend it to my family and friends purely based on the dinning experience and quality control. Do a little more research and maybe you will find something in the same country at a better resort. With respect, for me a vacation is a place to rest, relax and enjoy a different experience after long working hours and life commitments. The trip is not cheap, so I expect "some quality" (with a few reservations of course),and this is not what we got. Thank you.

Amazing resort with amazing staff!

GROUNDS ARE WELL GROOMED. ALL STAFF FROM FRONT DESK, BUTLERS, HOUSEKEEPERS, BARTENDERS, WAITERS AND WAITRESSES, CHEFS AND MANAGEMENT ARE ALL PROFESSIONAL AND FRIENDLY. THEY WILL WORK TO MEET YOUR NEEDS. THANK YOU THANK YOU FOR MAKING OUR VACATION MEMORABLE!

Good resort

Ground were very nice. Beach was lovely. Accommodations were clean and spacious, with nice decor. Staff were great. Food was good for breakfasts and lunches, a la carte was a huge let down. Seem to have a problem with HOW to cook, all dried out and tasteless.

This is now my GO-TO resort!!

This was my second trip to Iberostar Coral level in Holguin. My first was in January 2023 and as soon as I got home I booked this trip to return in April 2023. Yes, it was that good!! If you are looking for a relaxing vacation in a beautiful location, this is the place for you. The entire resort is extremely well kept, clean and welcoming. The butler service is an amazing extra! Much thanks to Junior Manuel Sablón Pérez & Laritza Hernandez for taking such good care of me! Carlos De Jesus Pa [... read more]z Aguilera provides the entertainment poolside and is great at what he does. Although I can't name everyone the entire staff is friendly and helpful. My room was cleaned spotless every day, so a special thanks to the housekeeping staff. Are there shortages? Of course there are; but the staff are excellent at working with what they have and trust me, you will not go hungry or thirsty! I have travelled to Cuba many many times and I have never felt more welcomed than I did at this resort. The pool is amazing; clean and inviting. The beach, well there are 2 of them, one smaller about a 5 minute walk from your room and the other, larger one is maybe a 10 minute walk; but BONUS, you can get a shuttle to either of these if you would rather not walk. Both are clean and inviting with plenty of lounge chairs. I could go on, but let's just say I doubt I will go to any other resort from now on, and that's saying a lot!! Love it!!

A TRUE GEM!!!

Amazing time at this resort! If you want to be treated like royalty in paradise, this is the place to go! From the outstanding staff, to great accommodations, beautiful views and many options for food,entertainment and excursions, you cannot go wrong! Can't wait to visit again!

Absolutely wonderful!

We visited the Coral Level at Iberostar in Holguin from April 30-May 7th and had the most wonderful time. This was our first ever time in Cuba and it will not be our last. The resort was immaculate. Very clean and comfortable. The grounds were beautifully maintained and the staff were beyond wonderful. We were pleasantly surprised by the food and selection as we had heard about the shortages. There was always lots to choose from and our bellies were always full and happy. We enjoyed the pool [... read more] everyday, and made the trip across the bridge to the big beach a few times. Definitely a must as the waters are beautifully turquoise and the white sand is spectacular. There were always chairs and cabanas available by the pool and beach which was amazing. No need to get up early and reserve a spot. Carlos the entertainer made our time at the pool so much fun. We enjoyed volleyball, merengue lessons and his beautiful singing and guitar playing. Yunior our butler always made sure we were well taken care of, and arranged a few beautiful surprises for our anniversary. We made lifelong friends during our week at the Coral Level and cannot wait to return.