Fantastic

Everything about this hotel was amazing. The staff, the food, the amenities, even the other guests! We had the best holiday ever. The island is so beautiful. The nightlife is great for reggae dancing.

Exceed Expectation

We have stayed in a lot of resorts over the years, this is definitely one of the best. Great people, fantastic food, beautiful beach, easy swimming, fish and turtles for snorkeling. Couldn’t ask for much more!

The Sands Barbados

Hotel generally was clean but small. The check in process is basically a “self check in” one where you have to enter info on your phone. Resort is smaller with one main restaurant/buffet with a 2nd more fine dining open 3 nights a we week. Food was good for the most part but the level service definitely needs to improve. It felt like there was no service manager oversight.

Clean, Cozy and Friendly staff

Great stay. Surroundings, beach, pool, St Lawrence gap next door. Commodities nearby. Staff at hotel, bar and restaurant very kind and great service. Would go back anytime. Gourmet restaurant a must try for all visitors

Modern resort with potential

We paid for the 1 bedroom garden suite because we wanted to put the infant crib in the living area for uninterrupted naps/sleep, none were available so they "upgraded" us to a 2 bedroom suite which was not kid-friendly as there were very steep stairs. They locked the 2nd bedroom, stating we would have to pay to have it unlocked. I informed the CS rep we paid for a 1 bedroom suite as the floorplan was listed online and we knew that we could safely place the crib in the living room area. We couldn [... read more]'t leave the crib on the ground floor of this 2-bedroom suite. After explaining this the CS rep still insisted we will have to pay to unlock the 2nd bedroom. The CS rep then said "in Barbados kids usually sleep in the same room as the parents"... excuse me, what does this have to do we me being a paying customer at The Sands!?! After insisting that we either need the 2nd room unlocked or put us in a 1 bedroom suite that we paid for one suddenly became available but needed to be cleaned. Note, the a/c is only in the bedroom and the rest of the suite gets very hot unless you turn the a/c fan speed up and the temperature down. Review of the room: *The bedroom was clean, the a/c worked well and the bed was comfortable * It was a struggle to get clean linens, especially towels. We needed to call room service multiple times and usually, they never brought what we asked for. Ask for two washcloths and get one. * The kitchen area was dirty for 4 of the 7 days we were there and a sewage smell developed. This was only resolved after we met the on-call manager who asked us how was our stay. I told her to go check our room right away. * Toiletries were never replenished unless we asked *** Summary housekeeping was poor and needed better training**** Review of the main restaurant * The food was excellent and had an adequate variety * The food was NEVER ready when the restaurant opened! Traveling with an infant meals and sleep times are very important and our daughter was never able to have to sit down for dinner at the restaurant because the opening time was stated at 6 PM but the food wasn't ready (even on nights where it was a buffet) until 6:45 PM. Being late once is acceptable, but being consistently late is not. * the bar opens at 10 AM so no mimosas for breakfast. * The staff spent more time standing around chatting and on their cellphones and it usually required us to wave them down for simple things like a water refill * The bar staff was excellent and ran an efficient operation Review of the grounds * The pool was excellent, well maintained, clean, and adequate seating was provided * The sea was beautiful and at the mercy of mother nature In summary, this hotel charges like a 5 star yet despite being on the newer side, operates like a 3.5 star. The staff is in need of a customer service training refresher, especially the check-in, housekeeping, and wait staff at the restaurant. Better time management is required. If you provide three meals a day and state that you are open from X-Y then be ready to serve and X time

The Sands Barbados

The resort is well maintained and clean. Food was better than expected. Staff is wonderful and very helpful. Noir was okay. Beach is not maintained enough. Beaches south coast, off the resort were better for swimming. Thank you Isabel for your assistance when I had medical concerns. This resort is a solid 3-3.5 star. This resort is not a party resort, mostly mature crowd. Masks are strongly encouraged but really not enforced. Watch out for the rum punch! Lol

Amazing trip

Very clean friendly small hotel. Beach was beautiful and water warm . Turtles right out front to the left of the resort most mornings. Always plenty of sun beds. Food was excellent quality. If you want 100’s of things to choose from this is not the hotel for you. Always a nice selection of food and well presented. Room saver rooms are small but very clean and comfortable , if you want a balcony and water view pay for it. We loved the small hotel vibe. Sister hotel was nice to visit for the da [... read more]y, Mango Bay.

Amazing times in beautiful Barbados

The beach was everything I expected and more. The people were exceptional. The rooms were clean. The food was great. The drinks were strong. We were updated to a studio loft which was with 2 bathrooms, 2 bedrooms and 2 floors. The only thing was that we were only able to use one washroom and one bedroom, but the view from the balcony was amazing. It is an all inclusive resort. They offered breakfast, lunch, tea time and dinner. If you were hungry at other times, you would ask for what you needed [... read more]. My only real complaint was at breakfast, you had to enter a time for lunch and dinner. I am not particularly great with having a schedule on vacation. The location is in walking distance to Accra Beach and The Gap. It felt safe to walk.