Another Melia Jewel

I visited the Melia Trinidad between Apr. 5-12. Nothing but good things to say . Being a new hotel (The Level rooms are not quite complete ) it is clean, modern, beautiful and very comfortable. Hats off to the designers for creating a lovely , bright hotel. The bed was so comfortable, the shower was wonderful, the fridge was restocked every day and the ocean view was marvellous. So many beautiful, clean pools and whirlpools. The sunsets on the ocean are spectacular ! The gym is well fitted and c [... read more]leaned constantly , with an adjoining, sauna and steam room and showers. The restaurants are all beautifully designed and offer very nice food. There is absolutely no shortage of great food, unlike many of the other Cuban resorts at this time. The food and beverage manager is constantly on the move making sure that the service is of a high standard. The wines are primarily from Spain ( Melia is a Spanish chain ) and the champagne is plentiful . Coffees and drinks are all done very well in all of the many bars. Serving staff and the maid that I had were ALL warm and polite and hard working. Personally, I didn't take any of the excursions, as I was there to disconnect, but those that did all came back with good reports. The entertainment was varied and many were quite good ! There was one day that the DJ was pumping up the music quite loud around a pool party , but that was just a temporary disturbance :) , I am 70, ha ha. BTW, I landed in Santa Clara airport during the daylight hours and really enjoyed the 2 1/2 hour transfer through the mountains to the hotel. Be warned, there was no washroom on the bus , if you know what I mean. The only negative of this property is the beach. Great to look at but very rocky for playing in. Overall, I would say, this hotel is well worth visiting, especially if you are a pool person, looking to be pampered !

Lovely new resort

This resort was fresh, very clean, and not full of people. It seemed to be running at about 1/3 capacity. It was the perfect amount of people. We didnt fight for lounge chairs at all. They were always available. There are many pools - lots of swimming choices. The pool water is a nice but cooler temperature. The beach is very rough and covered in shells and broken coral. Beach shoes are a must. There is a bit of a hill to walk down from the beach to the water. Food was ok - not alot of variety.  [... read more]I was surprised at how small the buffets are for such a large resort. Fresh fish available to pick from and be cooked on demand if interested. Always pasta, rice, beans, a lot of ham, chicken, some beef - desserts were ok but all tasted the same to me. Ive found you dont book a trip to Cuba if youre a foodie - so just remember that if you do come to Cuba. Bring your own chips and snacks - all thats available for purchase in the gift shop for snacks are Celebration Cookies (vanilla wafer covered with milk chocolate, or mocha). Other items available in the gift shop were bikinis, water, beer, apple juice, shampoo, sun hats, beach bags, a few tshirts, a couple different souvenir items, lotions, perfumes and maxi pads. You wont find tampons in Cuba ladies so dont forget to bring your own, and leave a bunch for the ladies who work here. The snack bar only offers 4 items: hotdogs, hamburgers, pizza or a sandwich. Some days they had fish tacos sitting out. Bring your own mustard, ketchup, salt and pepper, and peanut butter - seriously - theres little to be found here. Bring sunscreen. The UV was 11 almost every day. I burned in 3 minutes with SPF 50 sunscreen on. Because this place only opened in November, half of the resort isnt completed yet. This doesnt affect anything, except one day I heard a saw or something super loud being used right outside our rooms at 9am. Lisdany at the Gift Shop is a lovely person - show her some monetary appreciation when you stop by. We didnt head off-resort to comment on that, but the guy on our bus to the airport did talk alot about how little cubans have, and how money is their biggest need. If you decide to bring gifts for the cuban workers, please dont forget about the gardeners, pool guys, security guards and the people working in the kitchen. They could all use a monetary act of kindness. The maids always get all the love so broaden your view of the others that work here. Also, bring lots of medicine for the cuban people - they cant get what they need so extra strength tylenol, childrens tylenol, tylenol arthritis, pepto bismol, bandaids, and any other type of OTC medicine that could be useful to a family with small children (fever, stomach/gastro issues), adults and elderly folks. They really do appreciate every offering. Bring tins of cat food if you can. There are 5-6 stray tiny cats that come by begging for food every breakfast and dinner. Go down to the beach and look for the little hermit crabs - theyre so interesting to watch. Bring a LITTLE floaty for the pool - you cant buy these here either. You dont need electrical gadgets for the plugs if youre coming from canada - the plugs are fine to use our electronic stuff with. There is a hair dryer in the bathroom. Remember if youre going to be in the same room with friends, the shower is pretty see-through from the main bedroom - bring a white shower curtain and a few of those hooks that suction onto glass to block it off. There are two shallow pools for very small children. There is a main pool for everyone and then the other pools are in front of the rooms, so lots of options. No shade though in any of the pools for 90% of the day. At the resort its $15 usd per person per day if you wanna upgrade to a pool front room, pending availability. Just bring USD for Cuba - you dont need anything else. We had no issues with getting sick from the food, but we didnt eat fish or seafood of any kind. We ate alot of salad and pasta. Their ice cream is delish. Was told by a local its worth going into the mountains to see the waterfall but its a strenuous hike so beware of that. All in all, we enjoyed our sunshine-filled week away doing nothing but sunbathing and bobbing around in the pool.

Great food and great resort!!!

The grounds are beautiful and the staff at the resort were very friendly! Once the beach is leveled and cleaned up a little it will be better but I have no complaints at all for we were informed that this side of the island beach is a little rocky, but it was still beautiful regardless.

AMAZING RESORT

Only one word can explain our stay at this resort is; simply the best !!! We really enjoyed our stay. Everyone was very tentative and curious . Super clean. There is something for everyone. We will defiantly will be back again

We are already planning our come back to the resort

Everything about this resort is amazing; employees, rooms, cleanliness, food, bars, restaurants, patios, beaches, pristine sea with corals (didn't have any problem with 'rocks'...it is called nature), local musicians playing in the bars and the beach, excursions, proximity to beautiful Trinidad, meeting its beautiful people. We cannot stop talking about the hotel (few of our friends put the place in their next-to-do list…this is how much we are talking about it)

Amazing

This hotel is amazing state of the art amenities from the rooms to dining pools and lounge areas. The food is fantastic best I’ve had in Cuba if your a beach bum not the best beach it’s very rocky probably because it’s so close to the mountains which are also a beautiful site to see the sunsets are spectacular and the staff are very friendly and very appreciative will definitely go back

Beyond Expectations

This hotel was nothing short of amazing the resort was absolutely beautiful along with amazing staff When we arrived we were more then amazed with the lobby until we got to our rooms Our rooms were nothing short of jaw dropping in a good way .The rooms were way beyond our expectations and nothing short of amazing I had read reviews about the resort but will tell you the food was great and never ran out of pop or booze like in a previous trip to another resort in Cuba .The snack bar always h [... read more]ad something good to eat This is definatly a resort i would return to as well as highly recommend The one downfall is location . It is an hour and a half bus ride which to me is the only draw back .But overall i would highly recommend this resort We will definatly be back as the bus ride is well forgotten by the amazing staff and resort EXCELLENT JOB MELIA

Absolutely stunning resort!

Love love love this resort! Everything is brand new and modern, staff are typical Cuban friendly and food and drinks delicious! Entertainment staff circulate throughout day to involve guests in activities. Room keys are linked to all inclusive wrist band so no carrying around room card. Abundance of loungers, umbrellas, sun beds and outdoor seating. Loved the live music at breakfast and lunch buffet. Good snorkeling right from the resort beach - such an incredible vacation!

Lovely resort

Architecture ultra modern with clean lines. Rooms were large and comfortable. There is a bit of language barrier with some staff yet but that will take time as it is a new resort not yet fully completed. There is an "adult" only side called The Level however the boundary line between the two sections should be more clearly defined either by trees, more signage or a fence. Some people tried to sunbathe/lounge in an area that was definitely The Level (adult only) side and they were asked to m [... read more]ove by management. There were others (groups) that took over the same area and were allowed to stay after a lengthy discussion and pleading to the one of the management staff......There was no consistency by the management as to who could use and not use certain areas intended for adult only. The buffet area needs to attempt to control the flies that enter the food area -- many flies were seen on the breads and desserts and exposed foods.

New relaxing resort

Located not far from famous Ancone beach with sunset and sunrise. Still under construction, but it does not affect your stay. Big rooms , all with seaview. Plenty of good food, included drinks are good, premium at charge. Pools are very good, a lot of beach lounges and beds. Beach is still under construction, no grass. Good swim area approximately 150 m away. Good snorkeling. Spa with sauna, steam room, exercise equipment and massage. Bicycles available. Watersports should be available shortly.  [... read more] Entertainment includes a band playing mainly Latin music, dance group with a singer and lady trumpeter. Big kids club with playstations. 15 minutes by bus or taxi to Trinidad. Plenty of friendly personal, very few speaking English or French. Two a la carte restaurants. Both are worth visiting once. General manager Juan Pereira Márquez is excellent. Most staff really trying their best. 135 min to Santa Clara airport and 80 min to Cienfuegos airport by comfortable bus with toilets. No drinks or foods are available.

Best Resort in Cuba

A truly 5 * resort. Everything was great from the staff, the room, the resort, the food, the drinks. We stayed for Christmas and it was amazing. It felt like a big family. Kids had lots of fun whit the swim out room. Beach not like on the north side of Cuba but still amazing. Bring water shoes. Friendly advice - DO NOT BOOK THE CATAMARAN TRIP! – extremely bad experience but nothing to do with the resort.

Perfect Vacation - Melia Trinidad Peninsula, Cuba

Perfect Vacation! Outstanding service. Great location. Excellent food, wine and cheese. Friendly and courteous staff. Beautiful architecture. Clean buildings. Friendly and experienced trainer in the gym. Kudos to General Manager Juan and his team for focus on customer experience and attention to detail. Would love to visit this location again and other Melia resorts. Note: Must improve road from Santa Clara to Melia Trinidad resort!!!!

Amazing resort!!!

We stayed in this hotel for one week just before Christmas. The hotel is brand new. I was very clean, and the staff very friendly. I love this modern look: very nice furniture, light fixture, lots of resting areas, bars and restaurants. Room very bright, clean, spacious with quit big balcony with great view on the ocean and mountains. Sometimes it was too cold in the room. Even though we set it up for higher temperature, after awhile it went down again. The food was great, tasty, variety  [... read more]of deserts and breads. Every evening we were admiring beautiful sunsets with live music and fantastic drinks (champagne or sangria). I would defiantly recommend that resort. Thank you, EK.