The Sol Caribe is clean and well maintained. The staff is polite and helpful. The rooms are clean and spacious. However, the food was disappointing. No variety - the same pork and fish every day. The food was cold. No cheese, no chicken, no Fanta, no french fries at the snack bar. Even the bars did not offer the same drinks. Not on our list to return.
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Rusty -
Verified Purchaser
Front desk staff made this review LOW
The Beach was great. The food was very good. The bar staff are fantastic. The coffee bar was a great experience. Maid service was great. The front desk staff not up to par. The room I reserved was supposed to be 2 beds.
They gave me a 1 bed room. I had 2 Teenagers' with me. When we asked if could get the room we booked, they rolled their eyes. We had to take what they gave us. The Wifii was no good at all. A lady infront of me was asking about the Wiifii. The front desk girl out-and-o[... read more]ut lied to her. Front desk said Wiifii was fine. Everyone else in hotel was good. Front desk told the lady her cell phone was the problem.
We had a maintenance door above our room banging all night. (It was a windy week). For 3 days we asked that it be closed. Front desk said, "All I can do is write it down"
Took 4 tries to get a beach towel. Then we were never able to trade it in for clean ones.
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Private -
Verified Purchaser
Ok
Check in was total chaos..we were a group of 17 and had only 1 person at counter.. food was good beach was good rooms clean..provided bus for us but weren’t going to let me on way back to airport..somehow I wasn’t on their list..no idea why..
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Ion ut -
Verified Purchaser
Absolutely amazing resort !
Our all-time favourite resort in Cuba is Sol Cayo Coco, but since it will not be available until later this year, we decided to give Varadero a try for our first vacation in almost 4 years. Spent 2 days reading (the scary) reviews about all resorts available in Varadero and almost gave up until I stumbled across Sol Caribe Beach. We have immediately decided this is the place we wanted to go.
This newly renovated resort is absolutely stunning and all the reviews are true to the letter !
The hot[... read more]el (main building) is super clean and the well air-conditioned rooms are very modern with subtle LED lighting, new fixtures and comfortable beds. A large flat TV offers a good selection of channels from around the world and an absolute new feature for Cuban resorts: free Wifi ! The wifi is actually quite decent signal-wise and speed-wise (even facetime, youtube etc worked pretty good).
The beautiful lobby is also home to Friends Bar where Manuel, Amanda, Gladis, Abel , Cristian and Rainier will happily fill your glass and put a smile on your face too. Not far from there, at the Corner Cafe, Yosladi the master barista will craft any coffee your heart desires !
The lobby is a non-smoking area which is actually a great idea (yes I am a smoker), but you can enjoy your beverage, your smoke and a chat on the cozy patio right outside the lobby bar facing the swimming pool area and the Papagayo pool bar.
From here, a short 20 meters walk will bring you to The Kitchen buffet where the super friendly Richard and his lady team mate (cannot remember her name) will greet you with a seemingly endless supply of champagne. The buffet has a wide variety of food, 2 grilling stations and one pasta station. I personally love the Cuban food, their delicious beef, chicken or pork stews and seafood rice always made me get seconds. Great selection of deserts: fruit, cakes and icecream.
Past the swimming pool area, on the way to/from the white sand beautiful beach, the awesome Otto and Abdiel at the Brisa Beach Bar will always greet you and make sure you are staying well “hydrated†:)
The beach is clean and offers plenty of lounge chairs and palm thatch umbrellas.The ocean is beautiful and warm and it offers a generous distance of shallow waters. Beach activities include stretching, salsa dance class, volleyball and feel free to explore the emerald waters with the free-of-charge pedal boats and kayaks or book ($) a catamaran trip to the deeper waters. Security and life guards are always present to ensure a safe and civilized experience.
The evening entertainment is pretty good, with an amazing team of dancers, magicians, cuban music band and also a very good rock band, but they could use a more energizing team of animators to advertise their upcoming shows and events and to build up the vibe amongst the guests throughout the resort. A great and needed addition would be an after hours disco/club for those who would like to burn more energy dancing past the midnight.
In conclusion: the staff is polite and friendly, the hotel is very clean, beautiful and modern style, the food is great and plentiful, beverages are of good quality, the beach is clean and comfortable and the entertainment is pretty good.
Wall hand sanitizer dispensers can be seen from place to place and UV lights fitted inside the elevators, all linens, glassware and silverware are spotless which shows the Management is serious about the health measures..
No shortages whatsoever and we actually felt pampered during this WONDERFUL VACATION at this gem hidden in plain sight !
Thank you ALL at Sol Caribe Beach Varadero and congratulations for the excellent job !
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Melissa H -
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Amazing Experience
I was very appreciative about going to Cuba as you hear horror stories about food. Sol Caribe was fabulous. Smaller newly renovated resort. Food was great! Service was great! Everyone very friendly. Beach and ocean was the highlight.