Catalonia Yucatan: First All-Inclusive Trip

We were greeted with the nicest staff at Yucatan hotel. We arrived early before check-in time but they allowed us to eat and use all that was available in the resort which was really nice. The food was great and many options. Rooms get cleaned every day which is a plus. The pools were perfect, but the beach.. the sargassum was worse this time around. They have activities for both kids and adults which kept us entertained. Overall, we would love to come back. We were treated well and taken good c [... read more]are of from the time we landed till when it was check out time.

Catalonia Playa Maroma: Lovely resort

The hotel grounds were very lush and well kept. We liked the shady paths from the lobby to the rooms. The buffet was really well organized with lots of choice and the staff from the hostesses taking us to our table to those serving snd cleaning up were all very friendly. We liked our room 6202, it was spacious and having a ceiling fan as well as ac was great. We always had lots of hot water. Our room looked over the courtyard and our balcony had privacy. We spent a lot of time on the beach u [... read more]nder the palm trees. The sea was rough for a couple of days and later in the week there was a lot of seaweed but that is not within the resort’s control. They did make every effort to clear the beach. We were disappointed with the steak in Starkville as we’d seen so many rave reviews but it wasn’t good the night we were there! The bar at the beach makes the best drinks and speciality coffees and we enjoyed the creperie.

Catalonia Royal Bavaro: Awesome resort

Resort was exactly what we had wanted beautiful resort great food well kept property rooms were clean and spacious the only downside was the sea weed but of no fault of the resort and the staff worked really hard every day to clean it up . Would def recommend this resort and we will be returning !

Catalonia Royal Bavaro: Fantastic Resort!

The entire resort was clean, the staff were friendly and more than happy to take care of our needs! The food was excellent and the beach beautiful! We met some wonderful people while there on vacation. We are planning on going back very soon.

Catalonia Yucatan: Mexico Trip

The hotel food was extremely good, the rooms were extremely good as well. The cleanliness of the entire hotel was extremely good as they even washed down the sunbathing chairs nightly. The beach was small and very rocky with a lot of seaweed. It was close to the airport and a very safe place to walk around outside the hotel.

Catalonia Yucatan: Great Time!

The hotel was very nice, clean and well kept...staff were wonderful and food was good...we flew air canada and our package said we had a mini bar which we did not, and we were supposed to have a hair dryer and we did not...first resort i have ever been too with no hairdryer...i wasnt a fan of the beach. The sargassum was bad but that was the time of year...without the sargassum the beach still wasnt great. One thing i did not like was the fact that the 2 resorts were together and you could use [... read more] both...Mayan side got full use of everything but Yucatan side you were limited to what you could use on Mayan side. We chose Yucatan because it was smaller. I DO NOT like the use of the word Privileged...please use a different word if someone has upgraded...all in all the resort was ok and a great time was had

Catalonia Yucatan: Nice Small Resort

Small well kept resort. Staff very nice, Grounds properly kept. Beach is very small and rocky. Food at the buffet was good, pools were nice and clean. Bars served good drinks. Beach volleyball every day. Rooms are a little dated, beds comfortable. You spend most of your days outside, only in your room at night, they were clean and no insects in the rooms. We would go again.

Catalonia Yucatan: Lovely resort

The resort is small (compared to other Catalonia Resorts) but beautiful and everything is so close to the beach and pools. Rooms are dated but clean and maid service was great. Food was good however it would have been nice to have more options to ala Cartes, as buffet eating does get tiring. However, no complaints on food or drinks. Entertainment team is amazing. Guadalupe, server at restaurant was amazing and such a beautiful person. Make sure to go into Puerto Aventuras and walk the area [... read more] and enjoy the restaurants and markets.

Catalonia Royal Bavaro: Great Resort

We recently stayed at this resort and had an amazing experience. Everything from start to finish exceeded our expectations. The resort itself was beautiful, with great decor and a really relaxing, well thought out atmosphere. The vibe throughout the property was exactly what we were looking for, laid-back but still polished. The beach was a highlight for us, clean, well maintained, and a perfect place to unwind. We also really enjoyed the food, with plenty of options and consistently good  [... read more]quality across the board. We loved all the sit down food restaurants for all 3 meals of the day. Overall, we were very happy with our stay and wouldn’t hesitate to come back. Highly recommend to anyone looking for a great getaway.

Catalonia Riviera Maya: Exceeded our expectations!

Resort is smaller than most. Making it easy to navigate and not much walking distance between venues. It's also older than most but is in fantastic shape. The grounds are well cared for. Our room was a fully renovated, "Premium Deluxe". Pools are great. The Beach is not. Although posted reserving lounge chairs is not permitted, you have to be at either by 8am to reserve your lounge chair or you could be out of luck to find a spot with any shade. The food/drink were definitely the star of the sho [... read more]w for the price point. Ala Cartes, Snack Bar, Buffets and Bars were all very good. The resort has a 'no smoking' policy anywhere on the property which we also appreciated. We would return to this resort without hesitation.

Catalonia Playa Maroma: Great resort

This is one of the best resorts we have been to regarding food and service. We opted for the Privilege upgrade which allowed us a-la-carte meals for all breakfasts, lunches (at BLoved restaurant) and dinners, and a room near the beach/pool/a-la-carte restaurants. I would definitely recommend this option. The wait service at BLoved is first class! The beach is excellent. Nice soft sand and plenty of shade under the palm trees. No problem getting a lounger. Unfortunately, we were unable t [... read more]o swim in the ocean during the middle six days of our 10-day visit due to an early infestation of sargassum. The resort did their best to remove the seaweed (working all day removing dump trucks full of the stuff) but they have no control over Mother Nature. This resulted in the pool area being pretty busy but we were still able to get a lounger. We had breakfast at the buffet (which is beside the main lobby) a few times and found the food to be quite good there too. The resort is (essentially) located in the jungle which they have done a good job of preserving. Lots of wildlife such as coatis (which "own" the place), spider monkeys, etc. The animals don't bother you but don't leave any food in an unattended beach/pool bag or the coatis will help themselves. We didn't attend any shows, so I can't comment on that. The tennis/pickle ball facility looked great, but I wasn't able to "hook up" with any players. It would be nice if the resort offered a "partner find" list. Overall, a very nice resort which we would certainly return to.

Catalonia Bavaro Resort: Relaxing Tropical Resort with Beautiful Grounds, Great Service, and Minor Drawbacks

Gorgeous, lush tropical grounds that are beautifully maintained, with plenty of shade and trees taller than the buildings. Our renovated room had fully functioning A/C, two queen-size beds, and a garden view. It was conveniently located right next to both the beach and the pool. Housekeeping service was excellent throughout our stay. The buffet could feel a bit repetitive, but the wide variety of options made it easy to switch things up daily. It was especially nice having a buffet close t [... read more]o the beach. The à la carte restaurants were good, and the service across the resort was consistently good. That said, the buffet could benefit from more staff, as tables weren’t always cleared promptly during busy times. We didn’t try room service, so we can’t comment on that, but we really enjoyed the coffee shop. The entertainment team did a great job, and the pool was clean and appeared quite new. As for the beach, there is some seaweed in April, but staff clear it early each morning, so there’s very little during the day. Otherwise, the beach is clean and free of trash. The PURE Chill-Out Bar on the beach (reserved for Privileged guests) serves premium brands, and the drinks there were excellent. Overall, the staff were friendly and helpful. We had a minor issue with the safe (our mistake), which was resolved quickly. The phone line in our room wasn’t working, but since we were in the lobby daily, it wasn’t a major inconvenience—we simply used our cell phone when needed. We also didn’t receive beach towels in our room as part of the Privileged package, but it was easy enough to get them from the towel kiosk. The only downside is that the resort isn’t within walking distance of local shops, so you’re limited to what’s available on-site at resort prices. That said, if we return to Punta Cana, we would likely choose this resort again.

Catalonia Riviera Maya: Beautiful @

The Resort itself was breathtaking! Our room was perfect! Rm # 5024. Unfortunately there wasn't much of a beach area for walking, but the walk to the Marina and all it's attractions made up for it. First time at a resort where the food at the buffet was the same pretty much each day. Thankfully all was very tasty. Did notice however that it was more centered to family's than adult couples. Note: the Lobby Bar should really have more live entertainment as that's the only place to go afterwar [... read more]ds when everything is closed to mingle with people. Plus, bartenders at the lobby bar definitely have an attitude when it comes to the last half hour of closing. That was what we did not appreciate. Did not like the " lights out" feeling after 11:00pm. Not everyone wants to do the Disco.

Catalonia Royal Bavaro: Great first resort!

First resort vacation for the two of us and we had a lovely time! Great location - close to the airport, but it felt tucked away. Grateful we went for the adult-only option, but also had access to the full resort. Beach was great with lots of beautiful trees, though it was sometimes tough to find a spot with so many people saving chairs. Staff were friendly & helpful, particularly Hansel who coordinated activities. Room was nice, and felt comfortable rather than a sterile grey/white copy of so [... read more]mething you could find anywhere. Food was fine, but not worth a return trip. And, when they said they had 'archery', they meant a single bow that we lined up to shoot a couple of times. Great to be able to kayak out on the ocean!

Catalonia Royal Tulum: Disappointed

The nature surrounding the hotel is probably the only aspect that fully meets expectations. The property truly feels like a jungle: monkeys, coatis, capybaras, and squirrels freely move around the grounds. The walk to the pool and lobby feels like a stroll through a natural park, which is definitely one of the strongest points of the resort. We stayed in a Privileged Club room in the “renovated” section. In reality, the renovation feels very basic and cosmetic, and it does not address some un [... read more]derlying issues. In our bathroom, there was visible mold on the mirror, weak water pressure in the shower, and an unpleasant sewage-like smell, which may be related to plumbing issues. For a hotel positioned at this level, this was disappointing. Service, however, is largely driven by the staff, who genuinely try their best. Reception, beach service, and housekeeping teams work very well. Special mention goes to the reception staff and the main restaurant team. Room cleaning was also consistently good, and there are no complaints regarding the staff themselves. At the same time, it felt like the hotel may be operating with a reduced number of employees, especially during the low season, which seems to affect overall efficiency and service flow. The beach is another strong point — it is beautiful, clean, and seaweed is regularly removed, which keeps it in excellent condition. The main drawback is the food. In our experience, it does not meet the standards of a higher-category resort and feels closer to a 3-star level. Breakfast lacks some expected premium items such as smoked salmon, and meat dishes and steaks were of low quality and not well prepared. After speaking with other guests, this impression appears to be quite common. Overall, the hotel markets itself as a premium property, but in reality, it feels more like a mid-range resort. The nature and parts of the service are strong, but the room quality and food significantly lower the overall experience.

Catalonia Playa Maroma: Excellent resort

Very nice rooms excellent service. Food was good & close to the beach. Staff were courteous 4 speciality restaurants nice pool, little coffee bar with special drinks & deserts.Some nights entertainment in lobby. The shows were spectacular

Catalonia Royal Bavaro: Amazing Resort

We had a great holiday at the Catalonia Royal Bavaro. Had great food and a variety of food choice. The staff were always friendly and very helpful. The pools and beach were great. They did a great job cleaning the seaweed off the beach every morning

Catalonia Royal Bavaro: Never Going Back

Our stay at Catalonia was… an experience. Let’s call it “character building.” Check-in took a solid 50+ minutes, highlighted by one staff member that looked lost, that was on a never-ending radio call. Meanwhile, we just stood there… (there were 3 people in a line up) The service was a mixed bag: most waiters stared like we personally ruined their day, but shoutout to the two absolute legends who actually smiled and helped us --- true MVPs. The room had a strong “vintage humidity” vibe. [... read more] No ventilation, musty bedding, and even our clothes joined the scent club by day two. The toilet was backed up as we arrived (1am) - the plumber showed up the next day to fix it. The soaker tub stopper was leaking water so you couldn't fill up the tub with water. All could have been checked and fixed before our arrival. Day one, we got an 8AM wake-up call (after arriving past midnight) from guest services, who then proceeded to WhatsApp-bomb us and eventually escort us *surprise!* to a sales pitch disguised as lunch. Nothing says “vacation” like being held hostage over a travelers club presentation. The scenery? 50/50. Half beautiful, half “let’s go back to the room… oh wait.” Would we come back? - Never.

Catalonia Yucatan: Amazing

We had a wonderful stay at this resort. Everything was excellent — the property was very clean, well-maintained, and beautifully organized. The staff were incredibly friendly, welcoming, and always helpful, which made our experience even more enjoyable. ? The activities were especially great — very fun, well planned, and offered something for everyone. We really loved that part of the trip and it made our stay more exciting. ? If there’s one area that could be improved, it would be the buf [... read more]fet. The food was good, but the options were quite repetitive and didn’t change much from day to day. A bit more variety would make the experience even better. Overall, we had an amazing time and would definitely recommend this resort. ?✨

Catalonia Royal Tulum: Resort was pleasant but not amazing

Booked with Sunwing, operated by WestJet. Non-smoking resort. Received emails from Sunwing, travel docs and QR code for transfer from Sunwing but check-in was done via the WestJet app. Easy. Sunwing also sends links to pay the entry fee but only a few days before. I like to have everything ready so I would have liked it to be sent sooner. The Cancun airport is a mess. Took over an hour to get our luggage, they changed carousels on us without updating the boards, we knew from the murmurs occ [... read more]urring. The hotel transfer was a disorganized mess. Waited in one huge line just to be told to wait in another smaller line. Finally one of the reps got us on a bus. Was very I organized. Total airport time - 3hours. We still had a 1.5hour ride to the hotel. Hotel check-in was nice. Fresh juice, cold towel. Hotel check-out was shady. Had to pay the environmental fee which they advised when we arrived but they did not provide change - even though I paid in pesos and had changed bills a few days before. Staff are super friendly especially at the beach buffet. Lots of wild life running around, across the paths, in the tress. Room was on the 3rd floor so lots of steps and no elevator. Room was clean, lots of towels, including beach towels. Fridge packed with drinks and snacks. Bottles of water a plenty. Being in building 1, room was loud to traffic noise and can hear wild life from the door. Also looks a bit dated but not grungy or stuffy. Pool was nice. Too warm on some days but clean. Activities ar the pool. Beach was soft sand and clean. Lots of chairs available. Water was rough because it was windy that week but when it was not windy water was clearer and wavy. There was beach beverage service, they came by often. There was some sargassum but the hotel staff was constantly ensuring it was cleaned off the beach. Food/restaurants. The food at the beach restaurant is good for both breakfast and dinner. It closes at 3pm and you have to make a reservation for one of the specialty restaurants for dinner. There are 6 of them but if you don’t like the food there is only the 24hr room service. Entertainment was good. There is an information sheet in the lobby of your building. The list does not say if the event is taking place in the lobby or by the pool. Bars are at the lobby and pool. The bar at the pool changes hours. Sometimes it closes at 9pm other times 2am but no listing as to when that is. There are 6 buildings to total. The exclusive club members get building 6 which is by the beach. There are staff that ask often to join the Exclusive club and take part in an hour timeshare like discussion.