Return trip- just as great as our first visit

We were very excited to return to the Melia after our wonderful stay last year. On arrival our room was ready but it did have a few issues. Went to the front desk and everything was resolved immediately by moving us to another area. Food was just as good as last year or even i might say better. Service in the lobby bar was A1 and there were a few waiters who were amazing. Pedro was outstanding and the other names I can not remember. Pool bar ran out of beer one day which to me I did not understa [... read more]nd. The whole area looked great. The gardeners were very hard at work. Not much going on with the animation team around the pool area. Maybe they were down by the beach. Spent the time at the pool due to the wind at the beach and there was a red flag up because waves were high. I would rate my holiday 10 out of 10 and yes we will be going back.

Wonderful Resort!

I have never bothered to submit a review but after numerous visits to Cuba, I must say that this is the best resort I have stayed at in this country. Everything was close at hand - the beach, the pool, the restaurants so it was easy to walk to everything in a short period of time. (not too big and not too small) The staff was friendly, efficient and very responsive to requests. The nightly entertainment was professional and fun. The food consisted of lots of variety so there was something for ev [... read more]eryone. Best food I've had in Cuba! The location is on an island at least one hour away from the closest little town so if you want to see and experience the "real Cuba" , you will have to book a bus, car etc. The nightlife is also limited. If, however, you are looking for a vacation that consists of a great beach, pool and is strictly R&R - this is the place for you!

Excellent holiday destination

Great adult resort. Excellent food quality and selection. Nice tropical breeze and beach. Excellent place for a wedding or adult get away. Great service and friendly people. Great relaxing vacation destination.

Great resort great staff

This hotel is just the right size . not to big not to small...Food was the best I have had in Cuba....Staff were just fantastic... service great. Clean and beautiful grounds. Our daughters wedding was wonderful....

Best place yet

Second time back. Can't say enough about the staff from the manager down to the grounds keepers. The grounds were well maintained and the room was spotless Any little problems we had were taken care of immediately. Can't what to go back

Fantastic Resort

This was one of the best all inclusive vacation properties in my opinion. First, adults only is a blessing-really. Second, the food selection and variety was tremendous and plentiful, no matter where I ate. The grounds were meticulous and some ongoing building to ensure additional services for guests. Last, but most important the staff were knowledgeable and so warm and friendly-everyone spoke several languages...I would definitely recommend and just did to my Brother who us planning his Cuba tr [... read more]ip!

Beautiful Resort

The entire resort was exceptionally well maintained and the staff are very nice. We would and have recommended this resort to others as we had a great experience. It takes us 2 years to save up for a vacation and we were not disappointed.

MELIA CAYO COCO

back for our second time, liked it so much , we took another couple , they in return thought it was a great place and would go again next year. Great food, friendly, clean, they can't do enough for you, always something going on. Entertainment was enjoyable.

The Best Resort in Cuba

The thing we liked best about this hotel was the size. Compact and cenient. The resort itself is, in our estimation, perfect. The food is wonderful, the staff are friendly and efficient, we love the lobby in the evenings with the music and the lovely ambiance and our room on the lagoon was beautiful. Everything clean and well kept everywhere. This was our third visit and we will be back again someday soon. We have visited a lot of places over 20 years coming to Cuba and, as far as we are concern [... read more]ed - there is no where else we wish to be.

The best in Cayo Coco

After more than 10 years vacationning in Cuba, we finally found a hotel that is a real 5 stars ! our room on the laguna was big, modern and clean, food was plenty and excellent, the personnel was friendly and professional, great service and location. A Melia Hotel that could be a flagship in Cuba .

Beautiful resort

This resort was very clean, the staff were very courteous. Had a room with lagoon view. It was very relaxing to sit in the evening. The grounds were kept very nicely. Never a shortage of waiters asking if you would like a drink. The entertainment was great. Had not taken a trip in a long time and we are very happy to have chosen Cuba and this resort.

Melia Cayo Coco

Very nice Hotel. People are very friendly. The food was amazing. Not too many rooms and near the airport. Love it will return for sure. The organization was perfect. A bit more expensive than usual though.

Fabulous and beautiful!

Postcard perfect beach. Resort and nightly entertainment exceeded my expectations! The staff was very helpful and friendly. Resort was kept very clean and I never had to worry about anything. Truly a great home away from home!

Amazing Resort

This hotel is a must if you are going to Cuba. The lagoon rooms are spectacular and if you are at the very end one like we were you are in the center of it all. Beach is like no other, crystal clear water, white sand...and long beach to walk for miles. The food is always good...meat and fish cooked as you order it. BBQ grill on the beach is excellent, but you have to be prepared to wait in line as you order your fish and meat. The grounds are immaculate, not many flowers in February, but always  [... read more]kept clean and clear on a regular basis. Staff are so kind and helpful. We didn't go to the pool because the beach is so amazing, not as crowded.

Perfect every thing couldnt have been any better

food was good staff was really good room were goo but we got a smoking room and we don't smoke but they did spray it and try to clean out the smell good sick down there and the medical staff looked after me really good but the down fall was we could not use are credit card or get to a bank to get any money out to pay and we had to before we left resort

4th stay @ Melia Cayo Coco.

This was my 4th stay with my husband @ Melia Cayo Coco. We enjoy the resort and plan to return next year. The staff are one of the resorts best assets and one of the reasons we return.They are so friendly and go out of their way to be helpful. This year we noticed there were a number of improvements including structural improvements, a health bar, the food was better and more cabanas were added on the beach. The grounds are well taken care of. The flowers are beautiful and the resort is clean. I [... read more] love the beach. Did not get a chance to use the water services this year as the weather was not as cooperative as previous years.

Caya Coco's Best

The Melia Caya Coco Resort is the best resort we have been to in Cuba. It is everything you would want to get away from the cold weather. The resort is well laid out and everything is within close walking distance. The grounds are immaculate, with lots of trees and flowers attracting all kinds of birds and butterflies. The rooms are two stories, big, clean and comfortable. Some resorts are known for bad food. We were quite pleased with the food, the best we have had in Cuba. No complaints here. [... read more] The Melia has a long clean beach where you can continue walking east to remote areas. We walked every morning along the beach to see the beautiful sunrises. Getting a spot on the beach was no problem, in or out of the sun. There is only one pool, but we never had a problem getting chairs. Once a week there is an very popular aqua show. After dinner there is entertainment in the lobby bar with different acts every night. The trumpet player was a hit with everyone. At 9:30 p.m. the show starts in the entertainment centre. The local dancers always have something new. They have a sports centre which we enjoyed every day. There is something for everyone, shooting, archery, tennis and lots of games to play. They offer lots of side trips outside the resort to see the local towns and experience Cuban life. The best thing about the Melia is the people. They are the most friendly people you will meet anywhere. Their main concern is your happiness. Of course, we had some small problems, but nothing that would distract from our wonderful stay at the Melia. It is a Five Star resort which lives up to our high expectations. We can't wait to go back again.

Beautiful Melia Cayo Coco

We just came back from 2 weeks at Melia Cayo Coco. It was our 6th visit. The new general manager, Francisco Silva, is a man with a vision who wants to bring this resort to the 2015 international level of satisfaction. Juan, food and beverage manager works very hard to make it happen. Receptionists, Midialys, Alexis, Ariel, Oscar & Yenny were very professional and helpful. We had a non smoking room and our chambermaid Dianelis kept it spotless. Thank you Eidel Ramos and Gippsy for ensuring that w [... read more]e got that room.The beds are still very very hard, too firm for our liking. Every night we enjoyed the pianist playing in the lobby, mainly Elim and Orlando. . The group Vocal Andares, consisting of 4 tenors and accompanied by an exceptional pianist, was absolutely fantastic, in league with IL Divo. .All the bands performing in the lobby were excellent, as were the shows in the theater. In the buffet all the staff were very efficient, we especially enjoyed Erdel & Jose Enrique. The international restaurant is being renovated and will reopen very soon. Being none smokers, we really appreciate the new no smoking policy of this resort,which affect most of the lobby as well as the outside terrace of the restaurant. We swam in the ocean most of the time. We are looking forward to go back. .

Relaxing and excellent service

It was just what I was looking for. A smaller resort so no line-ups, very relaxing, warm and welcoming atmosphere, great food selection and very good quality. Numerous activities at the beach or pool if you so choose. Entertainment every evening. Room was great, no problems, could see the beach from my balcony, close to all amenities. Weather was warm yet very windy. What I didn't particularly like was the beach, lots of algae floating in the water and onto the beach. Although the beach was clea [... read more]ned every morning, it still lacked clean quality.

Melia cayo coco

best time in cuba food was #1 the staff and the resort #1..tks sunwing and tripcentral..easy check in very fast had great day trips.. rooms good and clean.wish to stay longer but will be back. great adult resort