Amazing resort

Went June 7 2015 Great hotel food was good beach was good staff was good I will go back again local drinks were good.for international drink not much choice bar tender were goods they won't let you wait bottom line I will go back again

Simply elegant

Great hotel! Smaller resort with beach pool rooms and dining all within a short walking distance. Food was amazing, the best I've had on any vacation I've been on! Hotel rooms were renovated. Simply but elegant. Staff were always smiling and trying to get you up and having a good time . Drunks were great! Lobby bars made awesome daquariea and iced coffee Beach was smaller then what I've experienced in Cuba but still beautiful. Pool was a good sized and never had an issue getting pool chair [... read more]s or beach chairs. The cats are not a problem as other reviews have stated. They keep to themselves and actually run away if you get too close to the . I would rate my trip a 4.7 and would recxoment to anyone ! It is on my list of places I would return to.

One of my bad experiences

One of my bad experiences in my life. Room was terrible; customer service was bad - A/C was not working, mini bar was not working even bed was broken (I took few pictures - please contact me) further more lots of mosquito and one thing I must add they serve same food every day. I do not recommend anyone one to go there

Great vacation!

Fidel at the front bar made our morning cappuccino just perfect! All the staff were very welcoming. I wish I was still there! I ate fresh donuts every morning, delicious pineapple and papaya. The water in the ocean was so warm! I loved the live music every night. This was my first time and it was my husband's third time at this resort. I recommend this resort. We had a great vacation!

Excellent resort!

We stayed May 13 to May 20 and loved it. It is a 4star, no more or less. The beach is great, even though we had to wake up @ 6AM to reserve chairs. We went 2 times to Playa Pilar which is one of best beaches in Cuba. Food was good, with plenty of choices, we enjoyed the variety of fruits.The coffee was not exactly on our taste so we switched to espresso.Our room, located in the main building, was always clean thanks to Sonia. A pleasant experience. Thank you Iberostar Daiquiri personnel. We will [... read more] come back next year for sure.

Awesome vacation !!!

I have been to this hotel several times and it never disappoints. We stayed from May 3-10 . It wasn't a great week weather wise because of the heavy rain but we had fun anyway. The rooms are refurbished and kept clean. The food was very good in the buffet and the Mexican...but we didn't care for the Italian. The beach is shallow and calm and the water is so clear....Heaven!! The grounds are always kept so nice and the groundskeepers work very hard everyday. The people are what make this hotel ex [... read more]ceptional. They are very hardworking and go out of their way to make your holiday special. We had a lovely dinner arranged with champagne and a Birthday cake. They had a nice table set up with flowers and special decorations..what a surprise for the Birthday girl.!!!! I have travelled many places but I always find myself back at the Daiquiri because of its charm and wonderful people....it's my home away from home. Can't wait to return......

Was expecting more

This hotel is on a lovely beach. The grounds are nice and it is overall quite clean. When we arrived our first discovery was that the toilet did not flush in our room. However, we were moved quickly and were happy with the location of the new accommodations. The maid service was excellent! Thank you Sonia! Unfortunately the refrigerator did not work and the blow dryer was an antique. We did go to customer service. They were very nice but it took 4 days of going back again and again to have the b [... read more]low dryer replaced. There was no coffee supplied the room as it is in every hotel I have ever been to and one of the balcony chairs was broken. I must thank Raoul in customer service. He was very polite and patient. I have been to Cuba many times and keep going back because I find the people warm, friendly and helpful. It really adds to the experience. I did meet some lovely members of the staff and actually chose the restaurant on the beach every day for lunch because the waitress Medalys and the manager, Alberto, were lovely! We had a very rainy week and sat there a long time each day playing cards. They take care of the guests and keep coming over to check on you, smile and chat and ensure you have what you need. Thank you guys! I will add that I was surprised that some of the other staff were less friendly than I am used to. During that week the senior management of the hotel was visiting and there was a lot of activity around that. Perhaps that was a stressor that influenced the general sense that they did not have time for you. I also noticed the bar lacked certain choices I usually see, especially the pool bar. When you cannot get dark rum in Cuba there is something wrong! In addition, the food options between meals were very few. Hamburgers and hot dogs were the only thing available most days at the pool restaurant and not something I consider a snack! At night after 11pm the food was in the buffet and truthfully, not very enticing. The restaurants and buffet were quite nice for the most part, especially the Mexican and Cuban. The Italian restaurant lacked ambiance and the food was fair. We did do the outing to Pillar beach. I highly recommend it! Gorgeous and the little seafood restaurant is adorable with good food. Cayo Coco beach itself is spectacular! I would go back but sadly, not to this hotel. The positive did not really make up for what was lacking, especially when there are other options.

Nice resort

Resort was nice and staff was very pleasant. Rooms were clean and resort grounds were well kept. Beach was the most beautiful I have ever seen and the water was warm and we lucked into beautiful weather our whole vacation.Food was good with lots of variety and a la cart restaurants were good with good menu selections.

Relaxing Resort. Amazing Staff

Despite early rainy season weather during the first week of May, we immensely enjoyed out stay at Iberostar Daiquiri. It was upsale, well-maintained, had fanastic staff, and really really good food options in every restaurant.

Disappointed

When we arrived there was no welcome at all. As a matter of fact we had to ask for help to bring our luggage to the third floor and the help took some time to arrive. We didn't get our request of a room near the pool, rather we were very far away from the lobby and pool in a room that was rather dark and the toilet was not working. We had our bags brought back to the front desk and requested another room which the answer was we will send someone to fix the toilet, our reply was no, we want anoth [... read more]er room. They finally did change our room. The room was cleaned very well each day, the mattresses were very uncomfortable, the fridge did not work properly and the blow dryer was as old as the hotel and didn't work. We were also charged 2 dollars a day to use the safe din the room which was not secured to any wall or counter, rather it was just sitting on a shelf and anyone could have walked away with it. I went to customer service to ask about the fridge , they told me the was nothing they could do about the fridge or the safe! They did say they would try and do something about the blow dryer......I asked every day when it would be fixed.....finally 2 days before we left it was replaced! The food was good, staff in the restaurants polite and helpful, however the pool bar staff was not friendly or helpful. On a few occasions I asked for Havana Club and they tried to give me another rum, often no Diet Coke. I had to insist. The staff in the lobby bar work extremely hard and far too many hours, you can see that they are tired and need more staff as true as hard as they could the service was average at the best of times. The staff was friendly and helpful, management was not. The beach was beautiful and very well maintained. The pool was also nice and well kept. The entertainment was good. Overall we were disappointed with the hotel and would not return.

Nice resort

The hotel itself was nice, there was no 24 hour snack bar, there was not much variety for food but we always found something to eat. part of the resort was being renovated and there was still not even close enough of chairs at beach or pool.

Good Things Do Come In Small Packages!

We had a superior room without an ocean view. The room was great, clean, ample room to move about, the air conditioning worked well. Beds were more like a super single than double (still comfortable). All amenities were very close by, the beach was fantastic and the employee team were terrific. Great food, drink, and entertainment. I would recommend this resort.

Great Resort!!

I stayed for 10 days in early May 2015. The food was great and staff very welcoming and personable. Everything was clean and well tended to. The bed and pillows were not the most comfortable. We had an updated room that was very nice although it had two super singles and not double beds. I would definitely go back again!!!

Very nice resort

Great area. Weather wasn't great, but there is nothing to be done about that. I would go back again. Enjoyed our time there. Will go for 2 weeks next time. Rooms were comfortable and we enjoyed the pools.

Very Nice Resort

Overall experience was Very Good. Grounds excellent, maid service very good, buffet very good, la cartes good, beach excellent, staff excellent. Had a great vacation. Would return to this resort. Thanks to Kim Hartlen at Trip Central Bedford NS for her recommendation.

Nice resort but bad service !!

Very good entertainment team ! Nice beach and water but the sand full of flies. Nice room and room service but buffet and a la carte restaurants very poor service ! is too bad because the area is very nice but not enough attention to the clients and their needs.

Fantastic Time

We were very happy with the Iberostar Daiquiri resort. The guest room was clean and comfortable. The restaurant service was excellent and the food was wonderful. The beach was outstanding. We had a fantastic time.

Incredible Trip!

Absolutely amazing resort. Beautiful sandy beaches, excellent food, extremely friendly staff and amazing entertainment. This is by far one of the best trips I have been on. Loved the fresh coconuts available everyday! Definitely going back next year!

Amazing resort, great staff and people

Hotel was great, clean, we had a renovated room. Very friendly staff. The food unfortunately wasn't that great. Not a lot of choice. Beach was great, pool was great, not a lot of beach/pool chairs however. All in all I WOULD recommend this place.

Amazing time!!

This was by far the best holiday I've been on. The entertainment staff and dancers were amazing - they really made the trip special. We ate at all three a la carte restaurants and they were excellent. The beach was beautiful and we are thinking of making this a yearly adventure. I'm giving 4 stars instead of 5 because we had to pay $2/night for our safe as it wasn't included.