Love Cuba

Overall a good resort. No shortage of food or beverages, always something to eat for those fussy eaters. Very clean, quiet resort. Nice not having kids running around. Rooms need a little updating but they are working on that. Everything was getting a fresh coat of paint.

Very good resort

This resort was wonderful with good food, great beach and great service. The only issue we had was the smell of sewage time to time which I hope will be rectified soon as this place has such potential to be one of the best resorts on this strip of Varadero beach.

Great escape

The hotel rooms were large and very accommodating. The hotels grounds were layed out well with the Lobby Bar and pools central to everything. It was a bit of a walk to the beach, but once there there was no reason to leave since there was a bar, grill and washrooms right there.

Loved it!

We went for our 25th anniversary, and we had the best time. The staff was great, food was great. We loved the attention to detail. There were some minor repairs happening while we were there, but they did not detract from our stay. We will definitely be returning to see the improvements they were working on.

Great Relaxing Getaway!

We had a wonderful week at the Royal Hicacas Resort. We are happy to say that nothing was missing during our one week stay. We were pre-warned that we should bring certain items that the resort would not supply but chose not to weigh down our suitcase and we were pleasantly surprised....they had it all!

Excellent

A totally positive experience from check-in to departure. Food was great with a wide variety at many different venues. The beach was amazing with loungers always available. Courteous staff and large rooms.

“Great resort with a few suggestions to improve”

We Stayed here the second week in April , Weather was great , We booked via sunwing from yyz with no issues there or back.Arriving at the airport you are greeted by the hotel staff and shipped off to the resort direct on a smaller bus which was a nice change rather than having several stops along the way.At the airport you are given your room number already and they tag your luggage to your room number which is another nice touch so when you get off the bus its a simple matter of checking in whi [... read more]ch was quick and easy.Once we got to our room we there was two beds put together with no bedding on it so we asked to be switched as we requested a king bed not two put together.Problem was taken care of very quickly and we switched rooms on the ground level.This resort is mid size not a mass people resort.We did have a problem getting a chair on the beach two times as the resort was full.Recommend to get there before 9am to get a chair and keep your towel on it for the entire day that's the only way.The beach was very nice but a bit of a distance from the palpas to the water(Wide beach).I was interested in the free scuba lessons however i opted out when i saw 5 people sharing the same regulator to learn from as i didn't want to give my girlfriend a gift that keeps on giving.Its a nice touch to include this however health concerns need to be addressed in someway for nobody to get sick as that is just wrong and people thought nothing of this. The main pool was great.Service in all aspects of this resort was top notch ,entertainment was good.Drinks very good choices.Food was good however the food at the heating stations was cold at several meal times (mainly breakfast) this needs to be fixed and checked by management.Rooms are nice and quiet with balconies that are private.Internet only in the lobby with purchase of a wifi card which was good.There was some construction going on and cleaning up at the time.I used the gym twice and managed to bang out two basic workouts but the gym needs to be updated as a lot of equipment was not possible to use mainly weights .Big changes for this resort coming as we saw on the lobby tv. Overall i rate this resort a 4 1/2 star.Would i return yes i would as we did have a good time this hotel