Dreams Dominicus La Romana: Fantastic Resort

We just returned from a week at Dreams Dominica’s,this resort was suggested by Tanya Smith at Trip central,we are so happy we took that suggestion,the resort was fantastic,we have been to the Dominican on ten other occasions but this one proved to be the best of them all,fantastic is the first word that best describes this resort staff,room,food,grounds,pools,beach are top notch,we’ll be returning again next year,if you want a vacation where the staff go beyond to make your trip pleasant go  [... read more]to Dreams Dominica’s you won’t be disappointed,special thanks to Rosa,Joan and Fernando-at the front desk and Danny at the World Resturant

Dreams Dominicus La Romana: Exceptional Resort

We thoroughly enjoyed our stay at Dreams Dominicus. The property is stunning and very well kept. Our room was lovely and the daily maid service was great. The amenities that we took advantage of, i.e. poolside bars, pools, Coco Cafe were well maintained and the staff was exceptionally friendly and accommodating. Our a la carte meals were tasty and the wait staff and atmosphere were really nice. Loved the wandering minstrels who serenaded us during our meals. The tapenyaki was delicious and [... read more] full of fun. As far as the World Cafe, we felt it was, by far the best buffet we have experienced at a Caribbean resort. We would highly recommend Dreams Dominicus to anyone and hope to return again someday! Ola!!!

Bahia Principe Escape Bouganville: Great resort

Food : 5/5 Rooms :5/5 Cleanliness: 5/5 Staff:5/5 Pools:5/5 Beach:4/5 Nothing to complaint about. Beach is nice but the water is not as blue and clear as other resorts. Other than that it is a really nice resort

Bahia Principe Explore La Romana: Good vacation

Hotel was well attended to re: grounds, pools, and rooms. Service in buffet and beach restaurant I'd say was fair. Not much attention was given during the vacation - hence not much tipping. The Golden Service upgrade was very helpful - for check in, access to computers, and assistance with medical appointment and medicine when my daughter was sick.

Viva Dominicus Palace by Wyndham: Wonderful vacation at wonderful resort

The resort was beautiful. It was always kept very very clean, the food was amazing. The staff were pleasant and accommodating. The grounds and pools were fabulous. All in all, it was truly an enjoyable vacation.

Bahia Principe Escape Bouganville: Beautiful resort

The grounds were beautifully manicured, lots of variety and colour making walking around on the resort very pleasant. the food, hospitality of all staff and the room were wonderful. Air transat staff were also very helpful.

Bahia Principe Escape Bouganville: Absolutely wonderful!!

This is our second visit to a Bahia. The first in Punta Cana and the second in La Romana. The hotels are very consistent in their service overall. I cannot say enough about the people and the staff - warm, genuine and welcoming! We tipped well not because we had to but because we wanted to and the staff deserved it.

Dreams La Romana: Not so great

We booked a last minute all-inclusive to stay at the Hilton, La Romana in DR. Although we were told this was a 5 star resort...I would completely disagree. Over the course of the week, we likely mentioned to reception 3-4 times that it was our anniversary and we didn't even get flowers or a darn balloon to help us celebrate. The kicker, we advised the travel agent when we even booked...I know every other resort I have stayed out would go out of their way to ensure someone celebrating would be  [... read more]treated as celebrating....not for this resort. Did I mention that when we were picked up from the airport and almost got into an accident because our driver was driving carelessly. He almost hit a car going over 100, but luckily we all screamed and he maneuvered quickly out of the way.....we were all shocked and terrified. Here is a breakdown of all the things that were good vs not: Good: staff was friendly by pool bar, restaurants and reception...no complaints there, room staff were amazing, ensured rooms were always presentable and there to help if there was anything additional required Not good: cleanliness in the VIP beach, we noticed the sand and beach had the same garbage, towels and mess for days at a time. The way to differentiate was orange towel had access to the premium area, and whomever had brown towels has access to the regular beach areas. Every morning we would try to find space and would have to ask the staff to clear off spots as there were brown towels everywhere. We noticed after the second day that the beach was not well maintained in the premium area. There was garbage, tables were a mess, used towels from the previous night still on the beach the next day. After 3 days of seeing the same mess on a couple of the tables and the same garbage in the same area, I finally asked one of the staff members to clean it up, as it was upsetting. It was cleaned shortly after. The food was ok...not a ton of variety and it was very evident that the food from the night before was being reused the next morning...not very appealing. The variety in fruit was minimal... and for the kids we would ask for fresh avocado. You ask 3 people and they would day they don't have it, and then you ask another and suddenly they have it. This was a daily occurrence, literally trying to find the one kitchen staff that would get us avocado. Having been to several other resorts in the Dominican we found this to be the least appealing when it came go food. Asking for your eggs to be well done, was not always well received, which was shocking. We had 3 kids with us and on the site it clearly stated that there were loads of activities for the kids and even at the front desk they provided a breakdown of the activities for the day....I was shocked when there was minimal activities going on, even after being advertised. Ie...poor aerobics...cancelled....pool volleyball...nope! There is no music at the main pool and next to no activities. There was a second pool in the premium area, that had a little better vibe, but was meant to be the quite pool...so still nothing for the kids to do in terms of activities. When I asked the manager on location why the activities were not taking place, I was told there was low participation. HUH? don’t you need to run the activities to get people excited to participate? Either way, the entire week we were there, we saw a max of maybe 15 people at the main pool and the resort at most day times felt empty. I asked the manager about that as well, and they stated that the resort just flipped over from a dreams so was trying to rebuild on things....clients, the facilities and even blocked off the adult area as it was being renovated. Explains a little but something just didn’t feel right. Everyone we spoke to seems to be dissatisfied and said they would not return. We continued with our week, and then the Dominican night happened. There was a beach buffet set up, a bunch of vendors who were selling jewelry...which was great until one of them took things a little to far. My daughter had to go to the washroom, I took her and had to walk through the vendors that were lined up around the pool. As we were walking by, clearly rushing as she had to go, one of the vendors asked us to stop. I told him that my daughter had to go to the washroom, but we would definitely return when we came back. He wasn’t overly impressed and continued to push why I wouldn’t just stop and look right then and there. I explained yet again, that my daughter had to go to the washroom and that I would be happy to stop after. He then got a little mean, grabbed my hand and said, "you don’t want to talk to me because I am Black and old right?" My jaw dropped! I could not believe what I was hearing! My 9 year daughter felt horrible and asked me what I did that he would say that....she was upset as was I. I had to explain things to her, but seriously was in disbelief myself. In totally shock, I told the gentlemen that what he said was inappropriate and that me not wanting to stop had nothing to do with either of what he said. I walked away shocked, and on my way back from the washroom I asked to speak to the Manager on Duty. Once pointed out, I explained to the manager what had just happened, he said "ok, thank you for letting me know" and that was that! He didn’t even ask me to point the gentlemen out or anything...just a simple "ok". The entire night, I was wondering if I should even say anything or just leave it. The next morning, I asked to speak to a manager again, this time in the premium reception. The Lady at reception said the manager was not available to speak to me, but she was the assistant was willing to help out. I explained to her what happened along with details, she took a few notes and said that she would pass onto the manager and get addressed. I asked the young lady to have the manager connect with me when they are back, and she said ok. I went about my day with my family, and then I noticed the same assistant was waiting by the pool waiting for me. I spoke to her, and she explained that she spoke to the manager about my concern and that he advised he was sorry and that the vendor would not be around until the following week, and so I need not be concerned as I wouldn't need to see them again! HUH??? Long story short, the actual manager did not come to speak to me but he did send some fruit to our room, I assume to apologize for what happened and that was that! This entire incident was embarrassing, inappropriate and poorly handled. Was I looking for someone to be fired? No, did I want someone to act as though they actually understood why this was a problem and it shouldn't have happened...yes! Anyhow, we ended up leaving 2 days later and to be honest, we couldn’t have been happier. In comparison to other resorts we have stayed at this was dull and not fun for families and clearly the management didn't take this serious incident overly serious. My recommendation....spend your money wisely and go to another resort where you can trust you will be taken care of and respected for choosing this resort over others. FYI the rating below are stuck at terrible...i would rate the service 3/5, location 3/5 and cleanliness 4/5.

Bahia Principe Escape Bouganville: Amazing Resirt

This resort was beyond our expectations. Upon arrival we were greeted with cold drinks and cool clothes. We were given the room we requested upon booking, a large, beautiful, very clean , well stocked, comfortable very close to main pool area and beach on the adult only side. All services were provided at this resort, including turn down service each night. The buffet on both sides of the resort were huge with a different menu each night. The entertainment was awesome both during the day at pool [... read more]side and shows in the evening. We have been to many resorts, and Bouganville would be our best choice to date. Thank you to all staff at Bouganville who made our stay a fabulous one.

Iberostar Selection Hacienda Dominicus: Beautiful resort

We had a wonderful time at this resort. The food was really good and the grounds were spectacular and so well kept. Hope to return next year again. We loved some of the additions since our last visit and the staff are very friendly and attentive. We were sorry to leave.

Bahia Principe Escape Bouganville: Second time there and still wonderful

Not sure how some people can complain about this place. This was my second time there and everything was great. Service was outstanding. Food was amazing, always had something different each night in the buffet. The staff were all very friendly and went out of their way to please you. The water is not the crystal clear teal colour, but I am more a pool guy anyway. If you can fly into La Romana airport and save the 90 minutes transfer time versus 20 minutes. For those people who can find faults  [... read more]with the Bouganville maybe you should just stay home.

Catalonia Royal La Romana: Wonderful vacation at a great resort

The hotel was fantastic. The ground were beautiful, unique and perfectly taken care of. The facilities were practically brand new. Food was great. Service was really hood especially the beach. Perfect!

Dreams La Romana: Impeccable Service

With the recent renovations the rooms are fresh and clean. All of the grounds and pools are well kept and the staff are amazing. Can't say enough about the service level we received - my expectations are now high because of how good it was. The food was also really well done, the buffet was always stocked - regardless of time and if you went to a la cart - the waiters were fantastic. There were renovations still ongoing when we were there - we honestly did not even notice they were working a [... read more]nd it didn't impact our stay at all. This resort also has one of the best/involved entertainment teams. Something for everyone, funny, interactive and scheduled in multiple locations if you preferred the beach over the pool.

Sunscape Dominicus La Romana: Nice Hotel - Amazing Beach!

Second time to this resort and feel it was actually better last year. They are under new management and are changing things but didn't seem for the better. (Food is far more repetitive than last year). Upon reserving I have made notations on the file and then called a Trip Central Rep to make sure my ground floor request was noted due to mobility issues, and I asked for a particular building, plus a few other requests. Upon check-in, they told me there were no requests on my file and that they  [... read more]were putting me on the 3rd floor. I advised them I could not do the 3rd floor, and after going into the back room 3 times and 40 minutes later, I got a room but totally not what I requested. You would think they would take care of repeat guests!! On the good side, the Beach is Incredible and the grounds are maintained by a very set of hard working people!

Bahia Principe Explore La Romana: Good resort

Stayed on the family side and had no issues with kids, beautiful pool and beach, however water is a little difficult to enter and water is murky due to river located nearby . Wasn’t impressed with restaurants but the main buffet was good. Rooms are nice

Bahia Principe Explore La Romana: Good choice.

Beautiful well kept grounds, good food, friendly staff, clean and comfortable accommodation. We were looking to escape winter in Ontario and feel we could not have made a better choice. We hope to return.

Dreams La Romana: Lovely resort.

Grounds are beautiful. People are so, so nice, just fabulous and will anything for you. Food is good, lots of choices, no lobster though. You won't go hungry here! Entertainment team makes this resort what it is. Ocean is warm, no fish for snorkeling. Waves not big, good for swimming. Enjoyed our vacation here.

Bahia Principe Escape Bouganville: Heaven on Earth

We loved this resort, it had everything we wanted. I enjoyed the activities and also the beach and pool. We were pleasantly surprised at how good the food was. Also the people we super nice and helpful.

Bahia Principe Escape Bouganville: Great Resort...

The hotel was great...the grounds are immaculate very well taken care of. They have 2 pools in the adult section..the quiet pool and the "busy pool'...we spent most of our time in the quiet pool side....easy to get drinks and lots of loungers for the guest's. Booking the restaurants was a little trying...however we managed to eat at places where we wanted. The booze was top shelf...including Crown Royal ! The staff was great....they really tried to accommodate everyone. The beach was very clean. [... read more]...however if you are not there by 10 A.M. you will not get a lounger....the beach is busy ! Overall would I go there again...absolutely! I loved the resort....La Romana is the place to go.

Bahia Principe Escape Bouganville: Great resort, definitely recommended.

Very nice resort, with beautiful grounds and well kept. Great pools and beach areas, friendly staff and our butler was awesome. Nice room, good food at the buffet and the a la cartes. Stayed for 10 days and would definitely go back and recommend it to others. The Bouganville side is adults only and great for couples but you can access everything on the Romana (family) side also.