Rooms: V. Good
Beach: Excellent
Food: Good, but you usually have to beg the person carving the meat to give you a good portion.
Service: Good to Great ( hit and miss)
Grounds: well maintained
Entertainment: Needs work, (Does anyone go to D.R. to listen to their music?)
Internet: Lame but not quite useless.
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Tanya -
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Playabachata Hotel: Awesome resort
Beautiful place , awesome staff
We go every April and Oct
We luv it
Very clean
Staff is so nice to talk to
So helpful
Luv when the locals co r in on the weekeneds
Entertainment staff are amazing
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Robert -
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VH Gran Ventana Beach Resort: Amazing Paradise Resort
Great Resort, Great service, All the a la carte verry nice and the food was Lovely, The Buffet food a lot of variety verry tasty Pasta Station verry good, Amazing Service on The Beach. Thank You Grand Ventana sea you next Time.
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Gerbear62 -
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VH Gran Ventana Beach Resort: Best Ever!
This was one of my most amazing trips. I was to the Gran Ventana 18 years ago and have always said it was my favorite resort.
You did not disappoint, the staff, food, grounds, rooms are the best. The close proximity to everything is amazing, one of our friends is in a wheelchair and was able to get to the beach without a problem.
Thank you for inviting the 6 of us to the cocktail dinner it was WAY more that we expected! As well as the fruit tray and bottle of rum in our room when we arrived.[... read more]
I have a couple of suggestions though, pull out makeup mirror in the bathroom (too far away to see), and a full length mirror in the room. As well try to replace broken chairs on the beach, I sat on one one day and thought I was going through it.
I highly recommend this resort and we plan to be back!
Gerri Brown
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Carla -
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Playabachata Hotel: Could be a amazing resort with a few improvements
So many things I loved about this resort but needs a few improvements to a couple things one I wouldn't of booked had I known the locals take over on weekends. I experienced this at the coffresi up the road and is why I though I'd try playabachata.second is making alacarte reservations line up starts at 7 opens at 830 and can only book one at a time no thank you wasn't able to book any for this reason.i loved my ocean front room until the nite traffic of people going by at all hour drunk an loud[... read more].that path should be closed down maybe at nite an diverted to one behind. . Impossible especially my last nite had to be up early a beach party prevented that and traffic of it. The view was absolutely amazing.the entertainment was constantly changing from our side over too the Senator resort you'd get all set up for a good table only to be told it's way over there by time you get there good luck getting a seat. Both resorts need their own entertainment please. Also one bar mainly constantly being looked off passed by and definitely having to several times speak up it's your turn after being ignore that would be the 24 hour pool side bar I'm speaking of the bar by the entertainment section should always be open as well it's a huge resort one is not enough.loved my massages at the Haitian market at the end of the resort by Elizabeth amazing top notch massage from her definitely worth the 45 for a hour. and cheaper go down to the beach go right all the way down and BAm they are. I absolutely love Puerta Plata it's alot more safer than Punta cana I find. I walked all over not having to worry. Even went to tattoo shop which I can't recommend enough definitely the best I've ever gotten. He I absolutely amazing and I will be back to see him specifically again ,if you want a tattoo please go see Yonathan tattoo Shop. the farther the shack the cheaper they get on the beach. Great people down there. The food was ok in the buffet I didn't go hungry but could of had more choice on certain nights. The beach was fabulous. The main pool is a little small and way too busy an way to loud the music could be down just a bit so you didn't here it way down the beach. Yes there is a quieter pool further down by the empty part closed section of buildings looks like maybe getting ready for.turn over and Reno's maybe...the resort is extremely large from one end to another shuttle carts would be a really great idea for the size and amount of buildings which I would of got lost if I wasn't in a beachfront one. Tr staff at front desk absolutely amazing and my house cleaning was fantastic. Would I go back to this resort umm probly not as I really want a more quieter, organized easier no locals sharing a all inclusive vacation it's just to loud and I find that recieved priority service especially at that one bar I love the local experience just not at a all inclusive where they take up well over half of the resort on weekends and other days while I was there. Over all though we had a great vacation. And will definately return to Dominican Puerta Plata area . Oh and bacon bacon bacon please lol
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Carla -
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Playabachata Hotel: Could be a amazing resort with a few improvements
So many things I loved about this resort but needs a few improvements to a couple things one I wouldn't of booked had I known the locals take over on weekends. I experienced this at the coffresi up the road and is why I though I'd try playabachata.second is making alacarte reservations line up starts at 7 opens at 830 and can only book one at a time no thank you wasn't able to book any for this reason.i loved my ocean front room until the nite traffic of people going by at all hour drunk an loud[... read more].that path should be closed down maybe at nite an diverted to one behind. . Impossible especially my last nite had to be up early a beach party prevented that and traffic of it. The view was absolutely amazing.the entertainment was constantly changing from our side over too the Senator resort you'd get all set up for a good table only to be told it's way over there by time you get there good luck getting a seat. Both resorts need their own entertainment please. Also one bar mainly constantly being looked off passed by and definitely having to several times speak up it's your turn after being ignore that would be the 24 hour pool side bar I'm speaking of the bar by the entertainment section should always be open as well it's a huge resort one is not enough.loved my massages at the Haitian market at the end of the resort by Elizabeth amazing top notch massage from her definitely worth the 45 for a hour. and cheaper go down to the beach go right all the way down and BAm they are. I absolutely love Puerta Plata it's alot more safer than Punta cana I find. I walked all over not having to worry. Even went to tattoo shop which I can't recommend enough definitely the best I've ever gotten. He I absolutely amazing and I will be back to see him specifically again ,if you want a tattoo please go see Yonathan tattoo Shop. the farther the shack the cheaper they get on the beach. Great people down there. The food was ok in the buffet I didn't go hungry but could of had more choice on certain nights. The beach was fabulous. The main pool is a little small and way too busy an way to loud the music could be down just a bit so you didn't here it way down the beach. Yes there is a quieter pool further down by the empty part closed section of buildings looks like maybe getting ready for.turn over and Reno's maybe...the resort is extremely large from one end to another shuttle carts would be a really great idea for the size and amount of buildings which I would of got lost if I wasn't in a beachfront one. Tr staff at front desk absolutely amazing and my house cleaning was fantastic. Would I go back to this resort umm probly not as I really want a more quieter, organized easier no locals sharing a all inclusive vacation it's just to loud and I find that recieved priority service especially at that one bar I love the local experience just not at a all inclusive where they take up well over half of the resort on weekends and other days while I was there. Over all though we had a great vacation. And will definately return to Dominican Puerta Plata area . Oh and bacon bacon bacon please lol
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Private -
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Playabachata Hotel: Love this place
This is the second time that we stayed here.. the rooms themselves could use some freshening up but the grounds are beautiful..the beach is beautiful.. the staff are very warm and friendly and the food is pretty decent. Unlimited drinks and food.. for the price it's well worth it.
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Private -
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Casa Marina Sosua Trademark by Wyndham All Inclusive: Wonderful Resort
We.have been to this resort in Sousa DR few times before but I must say, our overall experience was well worth the price! The food was really amazing but something has to be done about bookings for evening dinner : wasn't enough space to book.We will be back again!
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Private -
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VH Gran Ventana Beach Resort: Awesome Vacation
This was our second time to this resort , we upgraded to the Royal package. We stayed 2 weeks this time. All the A'la cartes were good and the buffets were good as well. The resort is smaller, walkable and relaxing. The beach goes on for miles, room was basic but kept very clean. We spent most evenings at The Vintage Club. Shout out to Eileen, Olvis and Santa for the warm hospitality it was fun. Thank you to the guys at the beach club for making us part of the family while we were there. We had [... read more]a great vacation.
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Kelly -
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Casa Marina Sosua Trademark by Wyndham All Inclusive: Meh, OK
Great location about 15 minutes to the airport. The outside is lovely and well maintained. Great fishing right off the edge of the grounds. My room was not great. Air conditioning did not work. They sent someone to fix it the first night and it still wasn't working. So I gave up and put up with the 26.5 temperature for the week. Killed 4 cockroaches in my room. Hot water was touch and go. Room (2329) definitely needs an update. Cracks in the ceiling, shower knob is broken off so had to turn it o[... read more]n using the remaining screw part left in the wall, not easy. I did not bother booking any of the restaurants. Food was OK. They actually had bacon some mornings! Staff were great, friendly and kind. I was traveling by myself (single female) and walked to Sosua beach and took a taxi into Cabarete and felt very safe the whole time. Overall, would go back if the price was right, but maybe ask for a better room.
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Private -
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Casa Marina Sosua Trademark by Wyndham All Inclusive: Wonderful Resort
We.have been to this resort in Sousa DR but I must say our overall experience was well worth the price! The food was really amazing but something has to be done about bookings for evening dinner : wasn't enough space to book.
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Private -
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Marien Puerto Plata Hotel: Lovely resort but has a problem withmold in the room
Everything was great except the room smelled musty on entry and the discovery of mold was very evident on our back packs after having them stored in the closet for two weeks. Staff was very welcoming and efficient
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Private -
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Emotions by Hodelpa Puerto Plata: Emotions by Hodelpa
I was disappointed by this resort. The drinks seemed to be watered down. There were only two bars for the resort, the bar by the pool and one down at the beach restaurant. No beach or poolside waiter service. If you were not part of the elite group, then your beach was a good walk away. We were in a swim up suite. Most expensive rooms, but nothing in the room to sit on other than a bed. No table and chair. There was a frosted window right at the toilet. The A/C broke down while we were th[... read more]ere. The torrential downpour caused the pool to flood into the room. We had trouble getting our towels replaced. They would pick them up but not replace them. The A la cartes, were underwhelming. Very disappointing. I would not return to, or recommend this resort.
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Gemini -
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Blue Bay Villas Doradas: Never Again Resort!
Let me first say, our travel agent is and always will be our go to person. This resort was our choice.
There were six of us, hoping to visit this resort thinking.. WOW, it is going to be the awsome. Friends, family, new friends added a positive to our trip.
Arriving April 12th, we moved rice. First room AC was not working. Second room..after complaining of the toilet leaking at the water shutoff valve..wrnhad lakes every day. Talked to the same people from the front desk, maintenence (who l[... read more]aughed at us) God forbid a woman knows about plumbing. Saturday to Thursday we put up with a room soaked with water. It was Thursday afternoon we were moved to our third room. Food..average, drinks..plenty to forget about the rooms. Staff, depends where you were in the resort and what color braclet you wore. Be your own judge.We will never go back.
I rate this resort a 2
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Connie -
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Playabachata Hotel: Horrible rooms & service
Playabachata
Service
Upon arrival we waited an hour and 20 mins in line to check in. The front desk person working our line was serving the same group of people for that whole time. The group of people started off as 2 but kept growing as their friends and or family kept showing up. They spoke Spanish the whole time but from what I could see they were not checking in they were making other arrangements with her & seem to spending a lot of time joking & laughing as we waited in line. The wait w[... read more]ould have been longer if I had not noticed a front desk person who was quietly working on the far side of the desk assisting people only if approached she otherwise made no effort to assist anyone in line. When I did approach her she looked annoyed that I asked for her assistance to check in. No smile, no apology for the long wait. Our room wasn’t ready so we were given our wristbands & told to come back in half hour & directed the other side of the desk for room key pick up. When we came back we were greeted by a delightful friendly face finally. I can’t remember his name maybe Fernando? During the rest of our trip the front desk staff warmed up a bit. I actually got a few smiles. But only because I had to be extra charming when I asked for their assistance with anything.
Accommodations
Immediate smell of mould & mildew. First thing we noticed was how dated the room was. If looked like it hadn’t been renovated since the 70’s. Not a picture on the wall & weird light switches. We learned that one of the switches by the front door controlled the power for the whole room. The AC was set at a minimum setting & no matter what we did that didn’t change so the nights were hot for sleeping. Next thing we noticed was ants lots of them. We had to put our luggage up high & zipped closed to keep them from getting to there & hang what we could. The only place we didn’t see them right away was the washroom. But by the time we came back to our room in the evening the ants were also in the shower & all over our toiletries. We had to rinse everything to get the ants off and then re-pack it all & put it up high on towel racks & zipped up in the baggies we had. Our light in the washroom only worked the first night after that we had to take our phone to the washrooms & use the flashlight at night. Our toilet has a weird something at the bottom & rust. We were afraid to take a shower it was definitely not clean. Our mini fridge worked but was old and rusted.There were holes in our blackout curtains & dirt on our bed sheet skirt. We like many guests were in the lobby in the morning to try to find an outlet to charge our phones since there was only 1 normal outlet in the room & it didn’t work. Most of the outlets in the lobby also didn’t work. Thankfully we met Genaro at guest services who let us know that there were adapters available at the front desk. You have to pay a $3 deposit but it was worth it. We didn’t pack any lotion or body wash knowing it was a standard that hotels/resorts provide but all we got was a very small bar of soap.
Food
The food was ok. Not great, not good but ok. I got up early & waited in a line for an hour to make reservations for the steak house for our last night which was my birthday. The food at the steak house wasn’t any better. We waited over 30 minutes for them to take our dessert order & then 20 minutes to recieve it. The restaurant wasn’t even busy. I mentioned we were there for a birthday celebration. We were told we need to tell them that ahead of time. It would have went a long way if they just said “happy birthday”
Beach
Current is strong can’t really swim. There is also a big batch of sea weeds that you need to climb over.
Pool
Pool was nice but always so busy hard to find a chair or spot.
Location
It is far from the airport so a bit of a milk run to get back & forth. We had to upgrade on the way back because the bus got to the airport so late that I was afraid we’d miss our flight.
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Traci st pierre -
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Cofresi Palm Beach and Spa Resort: Never go back again
I’m gonna be writing a formal complaint or sliding door fell off almost squished my partner the bathroom window fell out. The ceiling was leaking in front of the safe.. the bathroom leaked water all underneath the sink and all over the floor and countertop. The first room we were put in was full of mould on the second room we got had all those issues and others. It was very unpleasant made multiple complaints plus tried to meet our Sunwing advisor on three separate occasions and he never showed [... read more]up once I like to be confident somehow for this vacation as it was one of the worst vacations I’ve ever had in my life
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JackandCam -
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Blue Bay Villas Doradas: Clean and Cozy!
We wanted something low-key and relaxing, and Blue Bay was just that. From the very accomodating staff, to the delicious and varied food, and clean grounds, we could not have asked for more. Even though it rained most of the time we were there, we made the most of our weather app and made do with what sunshine we did have. Our last full day there the sun did not disappoint, and we were able to spend most of the day at the beach. Majority of the people were older couples, and no rowdy large group[... read more]s. The a la cart food was delicious and varied, but we even found the buffet to be fresh and varied too. If you are looking for a place to relax and unwind, stay here! And if you have any issues, the staff at Blue Bay will go out of their way to make sure you are happy! We will definitely go back to this resort!
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Private -
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Emotions by Hodelpa Puerto Plata: Just ok
We had the swim out room which was quite nice. Nothing fancy but it was clean and cozy. Most of the time when we used the swim out pool it was just us in there. We could see the beach from our room.
Some of the staff were very nice and some seemed bothered to serve you.
Lots of pressure to go to the “90 minute” (it ran longer than that) sales pitch to become a member of the Elite Collection. The guy kept bugging us so we finally decided to go so that he would leave us alone for the rest o[... read more]f the trip. We wasted 2 hours listening to the deal and at the end, the deal closer was with us for all of 5 minutes, at most and he had the nerve to tell us we wasted his time. We didn’t even want to be there (and made that clear to the person who signed us up) and we wasted far more time than he did. Straight up rude.
The beach is nice and sandy no rocks or seaweed. My only complaint would be the people who try to sell you things (beach towels, souvenirs, braids, pedicures…) they’re very pushy and annoying when you’re just trying to relax, and no one wants to tell you the price of anything until after the service is complete either. The worst part about them is that they have permits to be there and the resort allows them to sell to their guests.
As for the resort, most of it was great, with the exception of the arcade, casino and night club. They were all completely empty. Milwaukee bar smells funny, otherwise it was a decent atmosphere to play pool and cards when it rained. Personally I enjoyed the food. I was able to find items that I enjoyed at the buffet, the beach bar and each of the restaurants.
There was a pop up sales table by the buffet one night. Again, so pushy with the sales. I wanted 2 bracelets that were very basic (1 string with beads on each of them) and a ring. He said 7500 pesos. 170 CAD. I later found the identical ring in the shop at the resort for $35 and similar bracelets 3 for $5.
Personally I would not go back to this resort, there is better out there.
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Private -
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Blue Bay Villas Doradas: Not impressed
The resort itself is outdated in a whole. Electrical outlets are sketchy and loose and not fitting correctly. The staff seemed unhappy in their jobs. No smiles most of the time. The time share people were hounds and were not happy if you didn't go to their 2 hour session. Most of the staff while working were on their phones if they were not helping? someone. The food was the same for breakfast and lunch but some foods were changed for dinner. Dinner buffet you seemed rushed to hurry and e[... read more]at. You leave your table to get 2nds and come back with your table already cleared. I found the staff very unaccomidating. No willingness to make a person feel welcome at all. Would not go back and will not recommend this resort
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Private -
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Iberostar Waves Costa Dorada: 3.5 Star at best…,
Disappointed with this resort. Food was boring and pretty much the same every day at the buffet… the a la cartes take food from the buffet.. then try and sell you over priced bottles of wine… when we declined and just asked for house wine at 2 of the a la cartes we were not served any wine at all..customer service depended on how much you tipped…pool was disgusting between the hair and bird poop…we will not be going back unfortunately..: