Our Verified Customer Rating 4.1

Our Verified Customer Rating 4.1

(3159 Reviews)

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Taco68  - 

Verified Purchaser

Grand Decameron Complex Bucerias Trademark: A nice resort

The grounds were immaculate and rooms were very clean. The staff in the dining and bar areas were very happy and accommodating. I think the food was ok. It was too americanized and bland. It was fresh and clean in the area though. All in all a nice experience

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Gogi B  - 

Verified Purchaser

Krystal Grand Nuevo Vallarta: Nice resort.

This hotel is great for families and couples. I loved that there was no limit on how many nights you could dine at the al lacarte restaurants. Some people we talked to found it difficult to use the QR code to reserve so we saw Ceasar at the Concierge desk and he booked all our dinner reservations. Actually any issue we had he solved it efficiently and effectively. Very proffessional and good english. Also Axcel, a student that works at this hotel was so helpful and a really sweet guy. The [... read more]

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Private  - 

Verified Purchaser

Krystal Grand Nuevo Vallarta: No thanks

Took four hours to get into our room when first arrived at 6pm key wouldn’t work they recoded it still not working sent someone up to change lock batteries still not working but never tested it after they had no maintenance staff on so finally moved us into another room. Hotel staff that where working we’re good. The hotel is very busy and does not have enough staff. They say the have a Teen club that is false advertising they have a room they can play ping pon video games. We had to go find act [... read more]

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Private  - 

Verified Purchaser

Krystal Grand Nuevo Vallarta: Great resort

Food was good , beach and pool very good as well , wifi was terrible , accessing ala carte restaurant system very difficult , a/c in rooms doesn’t work well , hard time getting help when having room problems , ie no water or towels or A/C not working etc Bar service very poor and understaffed as well

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Patrick  - 

Verified Purchaser

Grand Decameron Complex Bucerias Trademark: Best place EVER

Room was a bit of drag . But food staff pools beach people selling stuff and staff including room cleaners all very great and I spent alot on tip to show my gratitude.. bar tenders were amazing and will return next year 10 stars

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John44  - 

Verified Purchaser

Krystal Grand Nuevo Vallarta: Great Resort

The public areas where kept very clean, the adult infinity pool was amazing, complete with the swim up bar. Always great service in all restaurants and bars. The rooms are spacious and clean, nice bathrooms with large showers, towels replenished regularly, good daily housekeeping with mini bar stocked daily. We had a room in the main building on the 10th floor, amazing ocean, pools and grounds views. The only drawback is to book a specialty restaurant it must be done each day and you have to li [... read more]

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Private  - 

Verified Purchaser

Grand Decameron Complex Bucerias Trademark: Meh resort

The a la cart Jap Jap was terrible. And the buffet food was bland and birds constantly eating rhe bread. Staff was friendly in the buffets. The maid was amazing and did a fantastic job. All in all I would rate this resort poor

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Chrystian  - 

Verified Purchaser

Riu Flamingos: great hotel

The Jalisco Riu is great in any subject. The reception people are fantastic to deal with. They always have a smile, remembered my name at all time, found a solution to store my bicycle so that i would not have to carry it on the second floor every day. The restaurant personnel was very pleasant every single day and the Italian restaurant employees were fantastic every single day.

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Fusion573  - 

Verified Purchaser

Riu Vallarta: riu valarta review

absolutely loved this Art Deco hotel- and hope to stay here again. I just hope they are not changing the decor to Scandinavian- as it is uncomfortable furniture unless you are 7 feet tall. I am so glad they don't have the music blaring loudly at night. the food was lovely and lots of choice, rooms were nice- and we had a wonderful ocean view. A bit slow to give us water in our room. it would be nice if there were regular chairs to sit around the pool areas. we had knee operations and very ha [... read more]

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Private  - 

Verified Purchaser

Barcelo Puerto Vallarta: Amazing resort!

Beautiful grounds surrounded by the mountains, the views are magnificent, the rooms are spacious and clean with a daily supply of drinks, the food and drinks in the buffet are delicious! I'd give solid 4 stars to this hotel!

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Francis  - 

Verified Purchaser

Riu Flamingos: Wonderful Family Vacation!

Our stay at Riu Jalisco was fantastic! The resort is beautifully maintained with lush gardens and a pristine beach. The rooms were spacious and clean, with comfortable beds and great views. The food was delicious and varied, with several dining options to choose from. The staff was incredibly friendly and helpful, making us feel welcome from the moment we arrived. The entertainment team did a great job keeping everyone engaged with fun activities and shows. Our kids especially loved the kids' cl [... read more]

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Jaggu Dadda  - 

Verified Purchaser

Riu Flamingos: Worth The Money

Superb Resort for the money! Good Food! Daily evening events! Nice beach area! Nice people! Staff is helpful! Nice space to sit and relax! Neon and foam party weekly! City tour must try! Carry extra 200-300$ for sports

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Traveller  - 

Verified Purchaser

Krystal Grand Nuevo Vallarta: Work in progress

This was our third time at this resort. It has gone down hill very quickly! The showers at the beach didn’t work so you were unable to rinse off creating massive amounts of sand throughout the resort and in the rooms. The whole place was under renovations so there was only one restaurant and one buffet available for the week we were there. The sports bar was also closed. Pools were very dirty (slime around the edges). Often you wouldn’t get a drink at the restaurant unless you were in one of th [... read more]

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Mandy  - 

Verified Purchaser

Krystal Grand Nuevo Vallarta: Needs work

We had fours rooms for a family vacation. Two rooms had to change rooms once and one room had to change rooms twice. There was water leaking, taps broken, restaurants closed, sports bar closed, and the power was out through most of the resort for a whole day.

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Private  - 

Verified Purchaser

Krystal Grand Puerto Vallarta: Good Resort

This is a good resort with some exceptions. The grounds are pretty but the palms were in need of some TLC. There are not enough beach loungers and the umbrellas are in very poor condition. The ocean view rooms are very nice with good housekeeping service. This resort has one of the best buffet restaurants that we have experienced at all inclusive resorts, including 5 star resorts we've been to. The a la cartes are also quite good, especially the French. More evening entertainment would [... read more]

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Private  - 

Verified Purchaser

Krystal Grand Nuevo Vallarta: Relaxing family vacation

The hotel is really clean. The beach is amazing. The food is tasty and has enough variety for the week. The specialty restaurants were especially enjoyable. Beware though that as of the first week of May they start scaling back on restaurant availability. As a large group we were worried about meals together , but the food staff was very accommodating to us and gave us amazing service. Having two pools was also nice as they have different atmospheres and weather ( kids pool has way le [... read more]

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Private  - 

Verified Purchaser

Iberostar Selection Playa Mita: IBEROSTAR

Amazing hotel,had beautiful grounds very well taken care of . The food was awesome lots of choices,fresh The staff were helpful and friendly.The rooms were clean and comfortable the maid service was fabulous We will go back

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Private  - 

Verified Purchaser

Grand Decameron Complex Bucerias Trademark: Fantastic Vacation!

This resort is very large but very well designed, with multiple pools & restaurants so we never felt crowded or had to wait for anything. The grounds are beautifully taken care of and the beach is beautiful! It was very wavy the week we were there so there wasn't much ocean swimming - but we did get to see dolphins a couple of mornings! The drinks and food were consistent and tasty. We ventured into town a few times and loved the experience. It was very walkable and we felt safe. My only  [... read more]

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Kazzie  - 

Verified Purchaser

Krystal Grand Nuevo Vallarta: Needs help

Lots of updating needed. Check in was good and reception staff quite friendly. Rooms in need of some TLC. Trollies being rolled up and down hallways over tiles all night and early morning. Food just ok. Coffee shop only uses small paper cups and plates. Ridiculous lineup every morning to get booking for restaurant and only one at a time. Unless you are there at 7 (and they won’t take bookings till 8am on the dot) you are unlikely to get much of a choice. Hardly any seating in lobby or bar area [... read more]

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Private  - 

Verified Purchaser

Grand Decameron Complex Bucerias Trademark: Wonderful experience

The resort is very picturesque and lovely. The staff were very welcoming and warm. Food was plentiful, varied and well prepared. The entertainment at the theatre and poolside was delightful and fun. All in all a wonderful trip.

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