Great vacation!!

Nice hotel,great service,,,,and yes the food was excellent. Our family trip with 2 kids (10&7 yrs old). Plenty of activities on the resort for all ages. Only complaint was for mother nature,a lot of sea weed in the ocean and on the beach.the staff did a good job of cleaning every day,just the time of year.

Great resort & great staff!!!

Super clean resort...lots of pools...close to beach...great food and great staff!!! This place is family friendly with lots to do!! We ate definite coming back!! Make sure you bring usd $-no need to change over to lc$ - this will help with tips $1s & $5s

Amazing resort

Beautiful grounds, beach, pools. Food and drinks are great. Service at the restaurants and bars is impeccable. All the staff is so friendly and helpful. Rooms are great with comfortable beds. I would definitely recommend to a friend.

Bahia Principe Esmeralda

I took my whole family (10 of us) for the Christmas Holidays. Everything about the resort was specatular, the kids enjoyed the spotless clean pool, the kids area pool and the all the kids activities. The adults were impressed with the service staff,the rooms and the specialty restaurants.No compaints.

Good, but definitely not 5 star!!!!!

Grounds, pools, public areas, people all exceptional!!!! Rooms a little dated, buffet good but boring after a few days. Restaurants a big farce!!!!! Had to beg to get a reservation then when we got there, the place was empty. No great loss, most of the ones we went to were NOT as good as the food at the beach snack bar. Don't bother getting dressed up, no one else does and staff don't care.

Gourmet!

The restaurants are amazing! Brazilian, Mexican, French, Italian and the list goes on and on.....impecable service. The weather is perfect and there is miles and miles of sandy beaches. The room are spacious and very clean.

Fabulous resort!

We really enjoyed our stay here. Every part of the resort is lovely even though it is a huge complex. The grounds are kept meticulously tidy and trimmed. The food is excellent, and the wait staff are always eager to serve. We travelled with a couple who come here every year, and it is easy to see why.

Consistantly Wonderful!!

This our 4th visit to the exact location, and consistanly we have had an amazing stay. The food is amazing, the staff is very helpful, the grounds are kept immaculate and the activities are always there if that's what you are looking for. Our only disappointment, is that the rooms are now in need of some repair, although the staff keeps them extremely clean.

Luxury Bahia Principe Esmeralda

Beautiful resort, excellent food and drinks, very professional and super nice people working in the resort. The beach is one of the bests we've seen. We will be back for sure, We were in the building 90, which is the closest to the beach, Shuttle service very good if you want to go to Bavaro or Punta Cana lobby, as Esmeralda lobby is closed at 11:30 PM.

Great resort with a little unpleasant last day exp

In general the hotel and the service were pretty good. The food was diverse and we were offered drinks at any time. Some days though it seemed like the food served at the buffet was from the leftovers from the previous day. We paid attention to that after one morning the pancakes we picked for breakfast were very hard to chew on. Our favorite from the restaurants where we made reservations for dinner, was the French one at Amber- amazing food, presentation and service. The Japanese restaurant wa [... read more]s also good. However, on our last night we made a reservation at the Mediterranean restaurant. First we waited for an hour for our food during which we experienced ants and a cockroach crawling on our table. Then we saw two more huge cockroaches- one coming out of the wine cupboard at the restaurant and one outside our room. Besides the unpleasant last night experience, we spent a pretty good one week over there.

Victor the Butler

beautiful hotel and the food was good but not great. We had Victor as our Butler who met us at the front desk just after checkin. He quickly told us what he could do for us including bringing us pillows and a daily paper. We thought this was great and gave him 20 dollars to start the week. After two days and no paper or pillows I went to the desk to ask for a newspaper to read, only to be told our Butler would look after us. Well I wasn't going to wait for over two days for pillows or papers and [... read more] told the desk person. The pillows finally showed but when we saw Victor he wouldn't even acknowledge us. Guess he got his money and that was enough. As far as Air Tran I would never book with them again, we paid extra for Options Plus for priority baggage and my bag was the last bag to come off the plane go figure, At the airport in Dominican they left us between the gate and plane for over 30 minutes in the heat awaiting plane problems.

Amazing Honeymoon

I just finished my trip at this resort last week. I have been to Jamaica and Cuba. This resort is the most comfortable and enjoyable among all the resorts I have been to. the steaks were incredible. My tastebud is spoiled by the high quality and wide selection of the food availlable. The interesting thing is that the staff don't seem to expect tips when they provide room services or other extra services. I still gave tips but it is just more pleasant when it is not expected. The only downside is [... read more] the TV is not as updated. It would turn on and off by itself. But this is a very small imperfection that didn't spoil the trip at all. I am impressed that the beach chairs were maintained on a regular basis so I never have trouble finding clean seats no matter what time I go to the beach. If the pools can be open at night that will be great. The circus and Michael Jackson shows are AMAZING. A must see. I am impressed at the quality of the shows within a resort. Also there are always some small surprises here and there. One day there are staff offering beach BBQ. The Lamb chops were to die for. You only get that quality of meat in 5 star hotel in Canada. The room was just lovely. Very spacious, comfortable, and nicely decorated. The staff come clean the room twice a day, which is impressive. I just cannot say enough good things about this resort and will definately recommend friends and family to try out.

DISAPPOINTED!

Soo sad, really. The food is substandard. You will not be impressed. We met 5 women travelling from Montreal who also felt the same way so it's not about being picky. The buildings are lovely but the food is no where near the quality of other resorts. Poor but the beach was lovely and also the weather but if you think your're getting 5 star with Butler service (they never present themselves) it's a joke. The icing on the cake was that my new phone was stolen from the room on the first day. It ne [... read more]ver came out of the room but after security going thru my entire room was not found. Three people went thru my safe but somehow the phone mysteriously appeared the nite we were leaving (we were on the beach the whole day and did not return until we were ready to shower and check out. The hotel would not take responsibility and were actually quite rude.They tried oo have me sign some written affadavit to say that I was satisfie d with how the hotel handled the situation which was very far from satisfactory. They assured me that I had lost it. When I threatened them with a lawyer the phone appeared in our LOCKED SAFE!e Needless to say it was all quite shady. DONOT ASSSUME YOU ARE SAFE IN THESES HOTEL. I never thought I woud be the one writing one of these reeviews. It's a sad way to spend your holiday when you don't feel safe in your room. This was the first trip I took with my only daughter to de-stress. No luck! This is the second time I've returned to Bahai Prinicpe and have recommended this property to friends from a previous stay. I will not recommend it to anyone. Save your hard earned dollars or gosomewhere with a good rep.

Amazing Resort - Special thanks to Edwin

We went on our honeymoon to this wonderful resort. We want to give a very special thanks to Edwin at check in/check out. He made our stay a most remember able and enjoyable one. The ambiance of the resort is break taking. The food was top notch and with lots of variety. The pools were very clean and fun to swim in. The beach was spectacular however there was lots of seaweed in the water but still had an enjoyable time. The staff was very friendly. Had the best times of our lives at the Esmeralda [... read more] and will return in the future. Best Regards Shailindra & Farhin (Room 93126)

Amazing Resort!!!!!

My family of four (we have two kids 5 and 7) stayed at Luxury Bahia Principe Esmeralda twice already! And we are planning to go again next year!! This is an amazing resort, very clean, great food, and great time all together!

Amazing resort

Example: What did you think about  this hotel? (grounds, public areas, rooms, dining, features, etc.) As this was the first time to the DR we did not know what to expect. Absolutely fantastic grounds and service at the resort. Food was excellent and great variety, rooms spacious and pool and beach area's terrific. All staff was very accomodating to all of our needs and the entire family enjoyed the trip.

Very disappointed

The staff was not very knowledgable, a few times we were sent to the wrong restaurant cause they didn't know the difference between the asian restaurant and the Japanese, one driver was outright rude with us when we asked. Hotel does not have ice dispenser, so we had to call room service and they took more than 45 minutes to bring it to us. Sometimes they'll leave enough water for three people and sometimes we had to go and get it ourselves. One day I saw an employee that was supposed to clean t [... read more]he washrooms close to the beach, writing his name down and the cleaning time on a paper posted on the wall, and then taking off without cleaning. The beach was full of seaweed, they had employes raking the seaweed but leaving it very close to the shore, big waves came and took it back to the sea again. I told the guy "if you rake it, you should pick it up" the guy looked at me and laughed on my face. The only helpful person, and I truly appreciate his help, was Richard Morales!

Average

Facilities were good but drinks were sickly sweet. Transportation was spotty unless you were a time share client. Big push to become time share clients. Air conditioned rooms smelled of mold. Service was OK

Luxury Bahia Principe Esmeralda - Awesome Resort!

We loved our recent stay at the Bahia Principe Esmeralda in Punta Cana. The staff were always attentive and we enjoyed all the activities and restaurants available to us. A perfect family getaway for us!

Luxury at it's finest!!

Stayed at this hotel during our winter getaway, and what a getaway it was. After explaining what I was looking for in a vacation, and more importantly what I wasn't looking for, my Trip Central agent highly recommended the Bahia Principe Luxury Esmeralda. Were we ever glad we took her advice!!! This place was amazing, the rooms were so spacious, wonderful king bed, jacuzi tub etc. The buildings were immaculate, the landscaping was perfected, the grounds were groomed immpecably, pools were pristi [... read more]ne, and the staff topped all of that!! From the front desk staff, bartenders, waiters etc., right to the grounds keepers, everyone was so amazingly friendly and helpful. The beach was beautiful and spacious, there were always chairs and sun huts available, and it was patrolled by security to ensure just that, which in our opinion was worth a ton!! The food was simply wonderful, samosas for breakfast to start the day off, caviar in the buffet, every course spelled class and luxury all the way, then top that off with amazing a-la-carte restaurants. Take the leap folks, be pampered, you won't regret it!!