Beautiful

big rooms, nice dining, the pool and the beach beautiful, the hotel is big whith a big service, everything is nice and beautiful in this hotel, the food was delicius, the room service was very handy for me, and the attention to the costumers.

Very nice Resort !

The Resort was well maintained, healthy trees and nice flowers. Very nice! -Ground- The Luxury and the Grand are one, in same building one Resort. In web selection they were two. And, that was not easy for us want to get off when the bus arrived to the site we didn't see the Luxury but saw the Grand ... at the gate. ha! ha! Site Construction- The noise/dirt were quit reasonable and acceptable. No loud noise. People seemed to have a good time at the Pool end that's close to the fencing side of  [... read more]the construction site. Room- We first stayed in the Luxury section Room 23118, main floor, nearby the fence of the construction site. It was nice but bore in viewing, plus few other issues in the room . We then moved to 18122, the 1800 Block of the Grand section. The room we moved to was better than the one in the Luxury Section. It's near by the beach, more trees to see and people walked by. Happy! Food- Food was fine, not bad. We had "a la cart" 4 pre-booked but used only two at Picasso and the Italian. The Orchids Buffet was the one we used most. It was good, best fruits and salad and lots of selections. Staff- The Staff were nice, friendly but very slow in servicing ever !!! at the Luxury section reception. Night Shows- So so, not as good as many other resorts we have been. Pool- One main, long, around and at the back of main building. Looks nice, attract, lots of people. We're rarely in the pools, only beaches when in resorts. Not sure how good it was and so the drinks. Beach- It was so beautiful, lovely. Not far away as some people said. Water was nice and warm. Beach always is the first choice for us when on vacation. We were there most of our time and enjoyed it a lots ! Overall, Luxury/Grand Bahia Principe Resort is a beautiful one but may not a 5* till the construction is completed and the Staff has to speed up in service a bit more. We love the Resort, the People, and the Country, and will come back at least one more for sure.

Hotel management and service issues abound

Disorganized reception by Air Canada and the resort e.g. an hour wait on the bus at airport, an hour wait at hotel, rooms not ready. We stayed in the "Luxury Don Pablo" section. Noisy construction but had to really insist strongly to change rooms but not until the next afternoon; Lost a day of vacation. Rooms tired but they are building new ones. Excellent quality entertainment on site. Food beautifully presented, but not 5* taste. Beautiful restaurants but difficult getting reservations yet the [... read more] restaurants were 70% empty?? No towels in rooms all day & many calls achieved nothing. Beach lovely but far from where we were staying. Hot buffet food mostly cold. Service poor and cool, often unfriendly.

A very clean big resort, lots to do

What a nice resort. First of all it's approx. 1.25hrs from the airport - which is good because you don't hear any planes all week. Second, the resort is unfortunately under construction on the Luxury side of the resort as soon as the bus drives inside the grounds by the front gate. It has been under construction obviously for some time now as they are building an entire end wing of the hotel which never stops 24/7. If you sit by the pool go to the family side. Once the construction is done, and  [... read more]it will be several more months from now, the resort will be awesome. The food was amazing, the drinks could use more pop :) mixed in with the alcohol. The pool was excellent and clean. The overall grounds were kept clean and lush. The service by the pool, beach, hotel lobby, and dining area's were bang on!. The accommodation was fantastic on the Adult Luxury side. If it wasn't for the construction noise you couldn't ask for a better resort. If you don't have kids I strongly recommend this side of the resort for special treatment (Don Pablo Luxury).

Fantastic!

Clean. Good food. 2nd trip there and was great again. Did a upgrade to Luxury section a few more perks . We do not have children travelling with us now and the adult only section was great for pool area and dining. A little more peace and quiet. Lol

Beautiful, clean resort!

We stayed at the Gran Bahia Principe Runaway Bay from May 2 to May 9 for a wedding. We had a wonderful time. The resort was beautiful - nicest one I've ever stayed at. The service was exquisite, all staff were very pleasant and attentive- appreciated tips but we're by no means pushy about them. Pool was warm and clean. Rooms were very nice. We stayed in a room near the new construction but barely noticed. It wasn't disruptive to us at all- even for afternoon siestas! There was no wifi in our roo [... read more]ms or by the pool unless we paid for it. However, it was nice to be disconnected for the week. When we wanted to check in at home we went to the lounge for free wifi. The food was so good everywhere- the buffet and each of the a la carte restaurants. The wedding was beautiful and so much fun. It was a little windy everyday but that kept it from feeling too hot. I would definitely recommend this resort to anyone!

Good resort

All in all this is a very good resort. We were on the Don Pablo side (Luxury). I enjoyed this as we had our own pool area, restaurants, lobby, etc as well as being able to use the rest of the facilities. The A La Carte restaurants were great !! The buffets were really good as well. The pools are very nice !! The rooms are also very nice .... all suites :) My only negative comments about the resort are: The resort layout is the not the best. The beach is far especially from Don Pablo and not a v [... read more]ery big beach area either. It took most of us about 4 days to figure out where things were and how to get to the restaurants, lobbies, etc. Not a huge problem when you are on vacation though !!! We didn't see too much of the entertainment but what we did see was ok. Nothing fabulous but ok. All in all, it was a good resort for the money spent !!

All-inclusively wonderful

Secondd time at Luxury Bahia - this time in hiigh season - despite the demands of high season / march break, it didn't dissapoint. Very well run, relaxing and fun and great friendly staff - no complaints

Fantastic!

I Can't mention everyone and everything that made my vacation absolutely wonderful because I'd have to name everyone at the resort. I will return when the new don Pablo building is finished. BTW the construction had absolutely no negative impact on my vacation

Amazing

Hotel and surroundings including facilities were absolutly spotless .Restaurants including the buffet had an excellent varity with outstanding service.entertainment was excellent .The reception upon arrival was outstanding,courteous,friendly and very helpful. Pool was clean and service was excellent around the pool

Love Love Love

We are vegetarians and our main concern whenever we go to a resort is food. We were so pleased with the variety of foods day over day that were just in the main buffet alone. Awesome food - Awesome People! Staff were the nicest people people! We love Jamaica

Very nice resort

The resort staff were friendly. The pools were really nice. The DJ at my friend's wedding was awesome. All the à la carte restaurants were excellent. The only complaint I have is the beach is not great.

Very Good

Have to go with Don Pablo club for premium booze.. adults only was great, not crazy busy, always lots of room, large resort, beach is not good.. wedding venue was great, have construction around hotel

Not Adults only or Luxury during Construction

Re: Booking #QLQQYZ Geddes We booked our vacation at the Luxury Bahia Principe Adults only hotel for our 5th Anniversary. We are half way through our trip and we are VERY disappointed that we paid extra for the "Luxury" and "adults only" experience only to learn this is NOT what we are getting! First of all there is construction right in front of our room. So from 9-6 every day including weekends they run heavy machinery. Second, the adults area pool is surrounded by rooms booked with family's [... read more]. So kids sitting on the balconies are heard yelling. It is also beside the hammering heavy machinery ALL DAY, so no peace and quiet there at all. Forces us to use the regular pools loaded with kids or the beach area. Again, the "adults only" section is a small area in between kids on the beach. So you hear screaming kids there too! The regular booked guests of the hotel may use our adults only buffet provided it's no kids. Our butler we tried to use one for a romantic bath. Scheduled for 9:30 to be ready when we came back in after dinner. She shows up at 10:00 pm to start it. It takes over 15 minutes to fill. I told her sorry it's too late we are heading to bed. She offers to leave the scented oil to burn. Forgot matches. Says I'll be right back. 15 minutes later. Just not acceptable when we wanted not to be interrupted. So I'm questioning what did we pay extra for??!!! There is no benefit except the adults only pool which is at this time, the worst place to be due to the construction. We thought about going to the front desk to move our room until we spoke to another couple who did that already, for the same reason, and they spent two days going back and forth to the front desk only to end up in a room with no air condition and frig issues plus not as nice a room. We are not going to waste our valuable time on vacation to be further disappointed. Our vacation time is very limited due to our jobs, and we paid the most for this trip than any other trip we have taken. We have booked five star on our wedding (Dreams property) and again that same year without our kids to an adults only majestic elegance both in Punta Cana. This hotel should not be sold as Luxury or adults only at this time. Until the construction is completed this is definitely NOT an upgrade worth paying for! In fact it should be majorly discounted. We are expecting Air Canada vacations to come up with some kind of reimbursement for this serious fail and even misleading sell of this property. People should be told before they go. Otherwise I would have chose another property. Regards, Haley & Randy Geddes

Great Resort, not Luxury!

Great food, amazing weather, average rooms and great pool. Beach nothing to write home about and either great service or poor service. The adult side was worth the upgrade!!!! Separate breakfast and lunch buffet. You don't have to reserve seating at the pool.

Average

the food was very good,the pools were very nice yet a little scummy on the bottom,the grounds were kept very nice but there was always noise from the construction,the service around the pools and in the resturaunts was terrible.The Bahia could learn something from the Riu properties

Overall great value!

Despite a slight inconvenience with the new building being developed adjacent to the Don Pablo Collection (we asked to be moved and were quickly accommodated) the site was beautiful: lots of different places to hang out around a long pool meandering through the grounds. The beach, although not large, was quite pleasant and quiet. Service throughout our stay was very prompt and courteous. The lunches were superb down near the beach - the best jerk chicken ever! Dinners were very good, 4 out of 5  [... read more]stars generally, and again great, friendly service. Evening entertainment was the best and most varied we've experienced in several Caribbean visits.

Amazing Resort!

Staff was super friendly. They were very accommodating and the room was great. The food was great and the drinks were awesome. It was a lifestyle that I could get used to very quickly. Only two things were a little unusual. In the room, the bathroom had a gigantic transparent glass window that faced the main room. There was a curtain but it was still weird. I also travelled with 4 other friends. When we went to most of the restaurants it was fine. On the last day though, they forced us to separa [... read more]te as they couldn't put an extra chair at the table. So we were separated from each other for the last meal.

Wonderful time!

This travel experience was impressive right from the start. The luxury option is worth it. Check in was smooth, quick and relaxed. Room service was a great feature as we had breakfast every morning on our private balcony. We received unlimited a la carte dinners - take advantage of the excellent chef's suggestions which were usually steak. The weather was fantastic - we went in late October. The only down side was the beach area. It was small and felt a little cramped. The ocean however was as I [... read more] like it. I could go far out and the water only came up to my chest. The service was prompt and top notch. As nothing is perfect - this came close.

Great vacation

The food was great, lots of choices but could have been heated up a little more, some days it was cold. The grounds beautiful and clean. Fridge restock everyday, room clean on time. Wonderful staff! Keep up the good work! It does make a difference.