Bahia Principe Escape Sian Ka'an: Great 2nd Stay at Sian Ka'an

This was our second stay at Sian Ka'an in Riviera Maya. They had a nice set up for our honeymoon once we arrived. Champagne, rose pedals, gift bag and chocolates. The service was stellar. Maria in the lobby bar, Carlos at the Sian Ka'an beach bar were amazing. One morning, Paula in the lobby asked us for some feedback and one of our friends mentioned that it was disappointing that they no longer were offering real top shelf booze such as Grey Goose. We heard that Don Pablo had died and his dau [... read more]ghters were making a lot of cuts. Paula made sure that our friend had access to top shelf booze for the rest of the trip but we didn't use it. I asked for a real ketchup bottle at breakfast because I hated the little packs, and she brought me one from home the next day! lol. Amazing. Overall the service is unmatched but after being there twice we feel it's time to move on and explore other resorts or different types of trips.

Bahia Principe Grand San Juan: Gran Bahia Principe San Juan

Grounds: excellent maintenance Restrooms: always clean and fresh Buffet and A la Carte: something for everyone Takara - Japanese and Orquieda- Mediterranean - fine cuisine at its best Reception and lobby: great All in all, a very good holiday! Downside: quality of beach and 1 hour from airport

Bahia Principe Escape Sian Ka'an: Great time as always.

3rd year in a row that we've stayed at Sian Ka'an and it was wonderful again. No complaints. Food and service is spectacular and all staff are genuinely friendly and sincere. Very helpful with my food allergy(Celiac). Chefs will go out of their way to accomodate.

Bahia Principe Explore Coba: Fantastic Resort!

This is our second visit to this resort and we will return again. We have stayed at many different resorts in many different areas and the Bahia excels in every way! Delicious food with a varied selection, clean facilities, friendly and efficient staff that is always willing to be of assistance. We really enjoyed seeing the wildlife on the grounds ... iguanas sunning themselves, the tejones were fun to see, raccoons (mapaches). The grounds had a jungle feel to them and the wild animals enhan [... read more]ced our experience. It is nice to see that a resort can still allow some habitat for the animals to live. Really enjoyed Espanol lessons with Erick by the pool ...he was fun, friendly and patient. We went on a Nature EcoTour which was really informative and proceeds go to help the environment. These can be booked right from the hotel. Our only problem was with Best Day tours ... they are located in the hotel. We paid more for the tour than the other groups out by the pool were charging as they promised a quality tour. This did not happen ... we arrived at the site of Tulum and did not have a qualified tour guide ... we were looking forward to an informative tour as we saw other groups around us receiving. We were given a very short explanation of what we were seeing and then left on our own. We paid for a complete tour with a qualified guide. When we returned from the tour we explained our problems to Best Day tours and were given a 'run around' that they would rectify the situation. They admitted that we did not have a qualified tour guide, but stalled us till it was time for us to leave. We would recommend to 'stay away' from Best Day Travel Tours which are affiliated with West Jet and book with one of the other tours that are located around the pool. We did book other tours with the other groups and were very pleased. Other than this one negative experience our vacation at the Bahia was positive! Booking with Trip Central worked out well for us and our rep Michelle Turco was helpful and efficient.

Bahia Principe Explore Esmeralda: Great Resort

The Entire Resort from the grounds, house keeping check-in staff restaurants, buffets & Bar Staff were all Amazing Friendly & Always Smiling Very Pleasant & Happy. Hopefully we can go back to see all of our Friends & Enjoy the Resort once again

Bahia Principe Explore Esmeralda: This Resort As Always is Amazing!!!

We have Returned to this resort many Times and all of the Aspects of this Resort are Five Star, We are Treated Like Family, We Return to See All Of Our Punta Cana Friends. It's Very Clean, Comfortable Food Is Very Good

Bahia Principe Explore Punta Cana: excellent

We returned to this resort because we loved it so much 5 years ago and were impressed by the entire experience. Once again, the food was amazing and the grounds were impeccably maintained. Pool bar and restaurant staff were very friendly! My only negative comment was our room, when we first arrived there was half a can of beer sitting on our bathroom floor, not sure how that was missed especially with a changeover of occupants uness the maids were drinking on the job, but it made me questi [... read more]on the cleanliness? Also the mirror looked like it had been through a war, I actually first thought it was covered in mud and tried to clean it, but it was just totally damaged. My only other comment would be that there is not enough beach space for this massive resort, and unless you go reserve yourself a chair before 8AM you're out of luck. (compared to neighbouring resorts who had tonnes of room to spread out and even had empty chairs) Anyhow, we had a fabulous week! .

Bahia Principe Escape Aquamarine: Rest and Relaxation

This resort is top notch, I was not told no once (Ha Ha) no seriously the people that work there are amazing hard working. The resort is very clean,well kept.you can not go hungry here. The drinks are plentiful. The pools are very clean.The a la carts that we went too were great experiences.

Bahia Principe Explore Esmeralda: Beautiful Resort

Everything at this resort was exceptional..Staff was very helpful and friendly. However, the resort needs more English speaking staff. Many spoke little or no English at all. The rooms were absolutely beautiful. The layout was exceptional. Yes I myself would definitely return to this resort.

Bahia Principe Explore Jamaica: Great Vacation

The hotel is massive so be prepared to walk a lot. The grounds, rooms and common areas are very clean. The hotel is very bright with many areas to relax. The pool is massive. There is the lack of eating areas during the day. The only place to get food after the main buffets close in the morning is the beach restaurant. Also, their is a lack of entertainment throughout the day. Nothing on the beach. The food is amazing and very fresh. Unfortunately the staff is hit and miss. Very few are [... read more] friendly and most make you feel like your imposing. this is unfortunate. The timeshare staff hound you and are very pushy and they are in every area so you can't avoid them. The beach is wonderful. I will return but obviously know what to expect.

Bahia Principe Explore El Portillo: Great Resort

Best resort I have visited for the price. Great service, clean grounds and wonderful food. The easy check in on the bus meant no line up and the choice to go directly to our room to drop off our bags and organize our things before returning to the main village to eat.

Bahia Principe Grand San Juan: Pool Nice, Beach Dangerous, Don't Travel with Air Canada

My girlfriend and I stayed at the GBP San Juan in early March of 2018. When we checked in to Pearson Airport we learned we would not be sitting together, which was fine but a bit disappointing to start the trip off, but again not a big deal. When we landed and checked out of customs, Air Canada didn't arrange a ride for us to the resort resulting in us waiting an hour or so after everyone else was transferred to their prospected resorts. When we finally got a ride the driver didn't seem to ha [... read more]ppy, I'm guessing since the resort is a good hour and a half from the airport. The ride was interesting, good to see the local culture and nightlife from the minibus. When we got to the resort at about 10:30 pm local time the buffet was still open and they let us eat before checking in which was nice. This is a massive resort, the luggage guy was nice enough to hook up some local ganga for pretty cheap. We stayed in C9 block, the room was great. AC worked almost too well, fridge was cold, was cleaned daily. The only thing was the shower pressure was spotty and the toilet worked but constantly ran so I had to keep opening the lid to giggle the float. The bed wasn't that comfortable but did the trick after a day of drinking in the sun. The room was cleaned every day. The pool was great, the beach not so much. The water is also pretty dangerous as some kayakers got swept out, one didn't make it back and it took the lifegaurds two hours for a rescue mission. By that time the poor girl capsized a couple times and lost all her belongings, not to mention the mental shock of being left alone out in the ocean for that long. The food was great. Big buffet with lots of variety, the A La Cartes were ok. The staff was friendly as expected. All and All it was an Ok vacation for the price. But I would suggest going elsewhere if you can, and don't travel with Air Canada.

Bahia Principe Explore Coba: Lovely resort!

I very much enjoyed my stay at Grand Bahia Principe resort. People working at the resort are friendly and welcoming, the resort is beautiful, very well maintained, rooms are clean and food is great and most importantly the sea, sand and the Sun!

Bahia Principe Explore Coba: Beautiful

The resort is lovely and the staff are very accommodating. We enjoyed our a la carte dinners very much and the buffets has a great selection. The wait staff are very friendly and do everything they can to make your vacation pleasant. Norma in the kids club was amazing and the kids loved going daily just to say hi. She was great about them coming for an hour here and there and made the kids feel welcome. The beach had a problem with seaweed when we were there so it wasn’t as nice to look at as  [... read more]usual. The men worked very hard to clear the seaweed daily but it was never ending. My only complaint is that after 11pm you can’t so much as get a coffee unless you go to hacienda and with kids that wasn’t always possible. There is a 24 hr snack bar that we used once but the selection of food/drinks is very limited. It would have been nice to grab a drink or two in the lobby to have on our balcony while kids slept but everything is closed and they even turn the coffee makers off. Overall great experience, friendly staff, clean, warm pools great food and will likely return.

Bahia Principe Grand San Juan: Near death experience

Went what was to be a relaxing fun kayak water sport adventure with 2 friends just in resort and turned deadly with the weather. Lost my friends and then lost my kayak and paddle due to white squalls and undercurrents. My friends I found out made it to shore and asked for help which took over an hour because they didn’t have an emergency plan in place so I was stuck with only a lifejacket in the Atlantic Ocean before being rescued. Then for the remaining two days of our trip they did nothing a [... read more]nd didn’t follow up with myself and the two other kayakers to see how we were doing following this traumatic experience because none of their lifeguards were watching the ocean at all only tourists who cane running and screaming when they saw me. Never go on their kayak!

Bahia Principe Explore Coba: Wonderful resort!

We loved this resort. The pools were great. The service was amazing! The food at the buffet was suprisingly great. The rooms were spacious, cleaned every day and the min-bar restocked every day. We would recommend getting Royal Golden package to get the little extras. We also went swimming with the dolphins on site which was a great experience and the price was the lowest I have ever seen. I would completely recommend this resort to all my family and friends. The only issue was th [... read more]e beach which is full of seaweed. This is true in ALL Riviera Maya and it is just mother nature. At the resort, they are always trying to get rid of the seaweed. We were there with 2 adults and three children.

Bahia Principe Explore Coba: Very nice resort

Accommodations were very good and resort very clean. Staff excellent and very friendly. Plenty of pools to choose from. The two a la carte restaurants I found the food to be excellent were the French (gourmet) and Brazilian. If you like beaches for swimming this is not the place to go. The week we were there they were constantly cleaning seaweed from the water. All in all I would say between a 7 or 8 out of 10.

Bahia Principe Escape Bouganville: Great Resort

The grounds were beautiful and well kept, staff were very attentive and super friendly .Overall an amazing experience this was our third visit the this resort and we enjoyed the large pool and fun activities ,the food was very good with 6 different restaurants to choose from plus the buffet even had a casino on the grounds lf thats your thing.These are just some of the reasons we keep coming back

Bahia Principe Explore Coba: Very good resort, Beaches poor

The room we stayed in was the Junior Suite Superior Royal Golden and very clean and spacious. The grounds are well manicured and very pretty. The al la carte restaurants were very good, the only one we did not care for was the Mexican. We had four al la carte restaurants a week, we were there for two weeks. If we did not have those the food at the buffet we would have got very tired of, it was mostly lukewarm. If you don't mind just using the pools, which are very nice, I would recommend  [... read more]this hotel. The beaches were rocky and there was so much seaweed. The have trucks there hauling it away and it smells. We love the beach and did not go in once as it was smelly and rocky. It is only because of the beaches that I would not recommend this hotel.

Bahia Principe Grand San Juan: Grand Bahia Principe Bavaro Luxury, dominican republic.March 2018

Hotel was fine. Olive Gourmet restaurant had very bad experience when they refused to let us have dinner because we were wearing bermudas pants while they were accepting people wearing jeans/leggings(Yes I said leggings)T shirts and running shoes. They would not accept a couple which the hotel had booked a reservation for his birthday. An elderly couple of 82 years old which had walked 20 minutes to get to the restaurant was refused because he was wearing knee bermudas. Manager was insulting a [... read more]nd all couples decided to eat elsewhere. People were really upset about the Manager's response. This happened at 19.15 on 3/6/2018. Shower door in bathroom did not close properly. A sewer scent came from pipes in bathroom. They gave us lemon scent to get rid of odor.