Riu Vallarta: Best place

We just got back from Riu Vallarta, it was very clean, food was great and the animation team was a lot of fun, never a dull moment if you were looking for excitement. beach was wonderful, drinks served right on the beach, it was a really good holiday, I would definetly go back her next holiday and probably stay ten days, Highly recommended..... nothing but good things here, Karen

Riu Palace Tropical Bay: Great resort!!!

Had a great time at Riu Palace Tropical Bay in Negril. Beach was outstanding, friendly staff with amazing people doing activities around the resort. Candy & Sandi were our faves the energy these two ladies had was crazy, Andrew the pool bartender was out of this world. David the bell hop made us feel like family. We will be back again!!!

Riu Reggae: Rui Reggae

I felt that the resort was kept in immaculate condition. The staff was exemplary from the grounds keepers to the desk staff they were always smiling and asking about our experience. Most of our contact was with the dining room staff. By the way, the food was simply amazing - lots of choice and flavours. But, I would like to voice my concern regarding the requirement that the female servers have to were stockings! I cannot believe that anyone who has ever worn pantyhose/stockings in 30 degre [... read more]e weather would ever think that was a good idea?! Furthermore they cost a fortune and are totally unnecessary. It would be a big moral boost for your hard working female dining room staff to feel more comfortable in the heat.

Riu Reggae: Great Resort!

We spent one week at the RIU Reggae and hand a great time. It was only open for two months when we stayed.The food was awesome, the drinks were better than average and the staff were super helpful and friendly.

Riu Palace Antillas: Amazing Resort!

This resort was very clean, and the food was delicious;lots of variety! The rooms could use a little updating but they were clean and comfortable. The beach and pool were fantastic and the drinks were amazing! Would have loved a bar on the beach. The staff were all very friendly and lots of fun. We enjoyed talking with them. Had an awesome time at the Riu Antillas in Aruba!

Riu Republica: Terrible

The room we were in had all 12 air conditioner generators right under our balcony. We were told the garden room but it was more like the road, a place where they do laundry for the hotel and the 12 generators. I did not think the room was cleaned properly. The night before we left we had what I thought was ants all over our bed. After calling someone showed up and said they were not ants and they tickle not bite. I told her I did not want these bugs crawling all over me. She sprayed someth [... read more]ing and washed the floor and it made it better. The food was good but I would not recommend this hotel to anyone.

Riu Flamingos: Great Holiday

Just returned from 14 days at Riu Jalisco,had a fabulous time.Our only complaint was our assigned room after check in.Had it rectified following day.my second stay here in a year.Great hotel,great service and good value.Beautiful grounds and beach and spotless will definitely go back and had great service from Laura at Trip Central 🤓

Riu Palace Antillas: LOVED IT!!!!!!!!!!!!

The food was really good. The staff is very friendly. The beach and pool were beautiful. (The pool could have been a bit warmer though) We rented a jeep for the day. I really recommend this. We were able to go wherever we wanted and it was super easy to get around.

Riu Santa Fe: Fantastic family vacation

This was our third time to the Riu Santa Fe. We have always gone through an amazing travel agent, Lisa Shelly-Ansell from Trip Central, who was always available for information and problem solving. The Riu Santa Fe has absolutely gorgeous grounds and pools. They are kept very clean. We always had a chair by a pool and no problem or line ups at the beach towel hut. The food was great and since we didn't have to line up for the specialty dinners (we just showed up), our longest wait was 30 m [... read more]inutes. They gave us a disk that lite up when our table was ready, so there was no standing in line ( we enjoyed pre dinner drinks at the bar) The staff were AMAZING and went out of there way to make our trip enjoyable. The rooms were cleaned daily and we always had fresh water, pop and beer in the fridge. We did some excursions and I highly recommend the Cabo Flyboard. The place is located on Office Street behind the Mango Deck at Medano beach. This about a 20 minute walk down the beach as you head into Cabo San Luca. The owners are professional and ranked # 1 and # 2 in North America. They are very safety conscience, encouraging and fun. We also enjoyed Lovers Beach where my son and husband did some rock climbing while the rest of us wandered over to divorce beach where we saw the whales jumping from the shore. We enjoyed a day in town, visited Cabo Wabo , WTF Burgers ( amazing people and service) and did some shopping at the Luxury Plaza. The boys also enjoyed ATV's, deep sea diving,repelling and bungy jumping, my daughter and her partner enjoyed a Luxury Day Sailing, that stopped at different beaches, allowed time for snorkeling and swimming with the baby seals. We enjoyed a dinner cruise that took us around the Arc and had a great view of the sea lions. With our adult children leading busy lives and working, we found this a much needed vacation to catch up and have fun together. I highly recommend Lisa at trip central and the Riu Santa Fe.

Riu Palace Paradise Island: Location is fantastic

The hotel is very old but you can't complain because it's a good price. Who wants to spend time in their room anyway when the beach is so amazing. The food is great. The fridge broke and the coffee maker didn't work which was mildly annoying but once you get to the beach it doesn't matter. I can't wait to visit again

Riu Santa Fe: 2nd time there and I would still go back

I love this resort - the staff are amazing, the food it great and the scenery just perfect. Although you cannot swim on the beach, the infinity pools overlooking them are almost as good. You can walk into town along the beach, take a water taxi to see the sealions and lovers/divorce beach. Super safe, fun and great for all ages.

Riu Santa Fe: Incrediable resort

Absolutely the place to go. Food was excelent every evening different themes. Hotel super clean, the staff were very helpfull and friendly. Lots of lounge chairs for all the guests. Several pools, lots of bars at the pools. 24 sports bar offers food for evening snacking and beverages. We went for a massage at the spa that is on the premises. Excellent. Excellent. We give it a full 5 star rating. Best place we ever stayed at.

Riu Palace Costa Rica: Beautiful Resort

Wonderful country, amazing people, accommodations were spectacular. Everyone working for the resort bent over backwards to help you. The grounds were kept meticulous, the food was to die for and the entertainment was top notch. Don't think about it, just go! You will not be disappointed.

Riu Palace Cabo San Lucas: Disappointing

We stayed here 4.5 years ago and could not wait to get back there to feel to feel that feeling of getting pampered we loved it then. However this time we were so disappointed the food quality and variety in the buffet it was good food but not premium food like we payed for. Room cleaning was far from good funny they don't forget to grab the tip laundry service we asked 3 times to have it done left the bag on the bed with a tip they took the tip and tossed the bag in the corner we talked to the f [... read more]ront desk on Friday morning they said they would take care of it they did not so saterday there way to fix it was to offer to do it at a express service at a 2x the fee so we said forget it. Needless to say I will never pay the palace premium again I may go back to Santa fe if it was a huge deal Not a 5 star anymore

Riu Palace Cabo San Lucas: Renovations don't always mean improvements

Having been here 4.5 years ago and the Santa Fe 2 years ago, I was really excited to see the renovations and get back to "5 star" quality. Maybe because I'd been here before my expectations were extremely high but in the end I felt let down. - "5 Star" resort/1 start toilet paper. Seriously I could read through it - Bathroom renovations were lovely and the mattress was FAR better than 4.5 years ago - Some of the renovations in the check-in area have made it look like an 80s European disco tec [... read more]h - The "24 hour bar" is now self-serve and they leave the usual crappy booze you get in your room there. - The "Riu" brand alcohol in many cases was terrible. I seriously sent back at least 5 drinks because the taste was so bad. Which didn't make sense because up until a certain point they were great. My friend kept commenting that the vodka tasted like tequila so we figured they were using the crap vodka - All those renovations and still no bathroom near the pool!!!!! No wonder people were peeing in the swim-up bar, it was too dangerous to go up or down the stairs (when drunk) to get to the washrooms - Food this time was only slightly better than the Santa Fe. (The Italian restaurant was the exception. Very tasty). Other than having elevators in ALL the buildings, not sure paying more was really worth it over the Santa Fe party resort next door - The 24-hour sports lounge is comfortable and bright but I didn't pay extra on a trip for self-serve. Sorry but that's not cool - Service was typically excellent. I did however enjoy when a woman at the Front Desk told me that there was not a light in the shower when I let them know that it was not working. The next day it worked all day and then never worked again. No light indeed - The cleaning staff never refilled our fridge all week so we were getting water from the 24-hour bar. Last time that fridge was ALWAYS full no matter what - Pool water was quite cool. Having been here once before in January I don't recall it being that chilly before but hey, I was drinking. - The addition or reno of the coffee bar is a nice touch. Connected to the original 24-hour bar that all close too early. Overall it was not the experience I felt I had 4.5 years ago and left us all a little disappointed considering that this is the premium resort of Riu. The pools look lovely and you can find people watching at its finest. The beach is fine if you don't walk on it. Excellent service from Abril in the breakfast area and Miguel at Krystal (which we didn't bother returning). But after 4-5 days, we were all tired of the buffet food. Truthfully, for the price difference I would recommend people go to Santa Fe. Save the money and go into town for more food and atmosphere. Our friends rented a car and had some great experiences and culinary treats. We walked into town twice and it's just fun going up and down the streets.

Riu Palace Paradise Island: Good value for the $

Grounds were nice, food at buffet below pár but beach is beautiful and staff are very nice and helpful. Hotel itself is a bit outdated bút clean and offers all amenities. Next door to altlantis. Short cab ride to downtown Nassau. Jet ski is 5* Enjoy

Riu Palace Costa Rica: Worth Every Minute

I enjoyed every minute of my trip. I enjoyed both the ocean and pool every day. Now the food is amazing not even including the 24 hr all inclusive service! I really couldn't think of one bad thing about my experience and I can't wait till I can't afford this type of vacation again! Costa Rica didn't want me to leave lol my flight got delayed due to mechanical issues in Toronto and we stayed an extra night! I felt so lucky to get checked back into the hotel one extra night:)

Riu Palace Aruba: Escape to paradise!

My husband and I were at The RiuPalace Aruba January 14-21/17 for our honeymoon. The resort was absolutely amazing! Our room was very clean and we were very impressed with the size. The fully stocked bar with full size premium alcohol was awesome! All of the restaurants on the resort were great. We didn't have any meal that we didn't enjoy! The staff were very friendly and helpful, although I would have liked a little more of personality from all of the pool bartenders. They were extremely bor [... read more]ing and didn't interact with the guests. :( The beach was amazing as well. The Rui Palace is so close to Palm Beach we could walk there everyday. I would highly recommend staying at this resort we would definitely stay there again!

Riu Republica: Great vacation

The resort is well laid out and easy to get around. We were there from Jan 6 to the 20th. Check in was quick and all of the resort staff were friendly and eager to please. The food was very good and the buffet was always full of choices. You could easily find a sunny or shady spot either on the beach or at the pools. Our room was large and I would recommend paying a little extra for the courtyard room. The entertainment staff always went out of the way to make sure everyone enjoyed their vacatio [... read more]n.

Riu Reggae: Great New Resort

Just want to start by saying this was a great hotel. The resort was brand new, the bars well stocked and the staff very professional. Check-in was very smooth and the staff very friendly when explaining the hotels facilities. We stayed in a ocean front room. Room was beautiful, bed very comfortable, bathroom large, balcony facing the ocean although the view was obscured by palm trees is was very relaxing being able to listen to the ocean. Grounds were well kept and clean including the washr [... read more]ooms, plenty of pool and beach chairs. You could always trade in your pool towels for fresh ones. Food was also very good with lots of options. Breakfast was served at the outside dining area, lots of fresh choices along with an omelette station, eggs cooked your way station, it would have been hard to not find something you liked. Lunch the Jerk Chicken shack was a popular spot, along with the outside dining area. Dinner there were several choices, Italian, Asian, Steakhouse, Fine Dining and the regular dining room. We took advantage of the dining room great food and many choices, the Asian restaurant a favorite of mine along with the Italian restaurant. Nothing negative about the food or the service provided by the staff. Night time entertainment was very good with a variety of shows. Entertainment during the day was very well planned out and the entertainment staff were always full of energy, friendly and very easy to talk to.