The Eurostars Grand Cayacoa: Great Resort

The hotel was great with wonderful views. We had a room with city and bay view and it was one of the best views we have had in all our travels (being docked at St Marteen with a balcony looking at the city was close lol). People are all friendly and they do try to speak English as best they can. Food was great with lots to choose from. Beach was good and the ocean was nice and warm at this time of year. They keep it clean and lots of loungers to use with shade. We had an incident when we [... read more] were going to get a message at the Spa (fire next door) and we had to be cancelled. they gave us a 30 minute free massage 2 days later to make it up to us, which we can't really complain about as the incident was not their fault. We would go back to this resort if the price is right for sure.

Hyatt Zilara Cap Cana: Best vacation yet

All the positive reviews are true. This resort is fantastic and you will not want to return to your daily life. Don’t miss out on the water park (such a good time) and the entertainment activities they have during the day and evenings. The resort and rooms are also very clean and well maintained. A few people made our vacation especially wonderful. Thank you very much to Diocedy for the big smile, and fresh omelettes every morning. Thank you Monica at the breakfast buffet, Bryan and Juan fo [... read more]r bringing the positive energy and engaging everyone in activities and to Gregory at the Snack Bar. All the staff are truly wonderful and set this resort apart from anywhere else I have been. Bring extra sunscreen. The sun is extremely strong and the gift shop is overpriced. Pros: - Options to use Zilara or Ziva amenities (if you are 18+) - Very clean and well maintained - Endless food options with food stands for lunch daily - Fruit stand at the beach - Waterpark - Incredibly kind and helpful staff - Overall design and detail of the resort and restaurants - Safety (felt very safe being in the cap cana community) - Travel to and from the airport is seamless and quick Cons: - I did not enjoy the food at Noodle and Thread, but the staff were incredible just like everywhere else - The beach has sargassum which seems to be more seasonal based on other reviews. The staff work extremely hard to clean it up, but I think trip central should note this somewhere so at least travelers are prepared if the beach is important to them. You can still swim and enjoy the water once you go out a few meters from the shoreline. Some days on our trip were clear and we could see fish. I would not let this deter you from visiting the resort as it has so much to offer. - The pools can be a bit of a "club" vibe but if you want a quieter vibe the beach is perfect for that

Occidental Punta Cana: Occidental Resort

Very clean, pools amazing, resort very large, lots of walking. Buffet very good, lots to choose from and amazing deserts. Steakhouse and Italian restaurant both very good. Beach was clean, maintenance works clean every day

Grand Sirenis Punta Cana Resort: Great family resort!

Beautiful grounds, mostly friendly staff. Fun activities with entertainment staff during the day and great shows at night. Food was good especially at a la carte restaurants which were very easy to book. Rooms could use a bit of tlc but we weren't bothered by it too much. This is definitely not a luxury resort but was great for what we were looking for. Had an amazing,memorable vacation.

Occidental Punta Cana: Average hotel

Great beach. Hotel was average and needs some improvements. Building 22 was dated and needs some renovations. Food was average at buffet not great. Drinks were not very impressive. Too many sales people on resort and beach which was very annoying. Many locals staying in hotel on weekends which made it very busy. Not enough shade huts/ gazebos around pool and in beach area. Servers were not very friendly and at hotel bar were just rude. Lack of servers at most bars and therefore extensive wait to [... read more] be served. Most likely if I spoke Spanish I would have had better service. This hotel is a 3 star in my opinion and I would not recommend it.

Grand Sirenis Punta Cana Resort: Good resort

We were a group of 21 people . Reservations in the restaurants were done always requested tables for all of us. Italian restaurant was not flexible with our accommodations even that we had a birthday to be celebrated . Overall service at the main loby bar was awful from the point of you didnt want to order any drink because of attitude of ladies working there. Not all of them were unpleasant ,certain ladies had a marvellous smile on their faces . There are still efforts to be made on teaching [... read more] or finding englishspoken people working there for better communication with tourists . After all it was a pleasurable vacation for all of us because we had to adapt with whatever was offered to us.

Bahia Principe Explore El Portillo: Amazing place

Very nice place customer service is great took care of my needs there was a problem with wifi in my room they switched my room and gave me a voucher also offered me bottle of wine I do not drink so they gave another formal dinner to a restaurant

Bahia Principe Grand Bavaro: Wonderful vacation

We liked it all. Wonderful a la carte restaurants.staff very friendly, great location. No wait to check in. Beach and pools excellent. I read some of the negative reviews and while they may have been true our experience was totally different.

The Eurostars Grand Cayacoa: Not for Couples that want to Relax (Standards have gone Down)

We love the Bahia Principe Chains and don't mind paying a little more for the BP standard that they have shown. The staff was very friendly but the lack of staff was evident in every aspect. The food was sub-standard and very salty and for the first time we thought the food was better in Cuba. We go there to relax and would have preferred going to the BP Luxury Samana but it was closed. We made our way to the relaxing quiet pool where the rules were not enforced and kids were yelling and a g [... read more]roup of people brought a big sound system. We just got up and left. The night time shows were different singers signing the same playlist. No Shows. If you're a group and do not care about the food or service it's a great resort. But if your a couple going to relax, maybe find something else. However, the price was not worth the service you get.

Grand Sirenis Punta Cana Resort: An overall ok experience

There's much to like about Grand Sirenis. The grounds are well maintained and quite beautiful. The beach is awesome, with lots of reef to explore and swim in. The pool area is great. Our family suite room setup was well laid out. The wifi is great throughout the resort. There is ample access to food (even if that food is not always the greatest). However, our stay was marred by a few key areas: 1) Our check-in was miserable. We arrived around 30 minutes before rooms were to be ready (no p [... read more]roblem!) so we walked around the grounds a little bit and then came back. We then waited in line for 30 minutes more because several large groups had arrived and there was insufficient staffing to help us. The very friendly lady at the check-in called housekeeping to check about our room and eventually we got our room. The room itself is nice! The AC and fans worked well. But our beds were NOT made up. I had no indication whether they had just not finished, or whether they were from previous guests, so we did not use them. It took us over 6 (SIX) hours and several phone calls and front desk visits before they finally made up our room. We had been up since 4am and it was now 9:45pm and we were exhausted and miserable. Not a good start. 2) Connected to the above, housekeeping did not stay on top of replenishing our water and towels. It was hit or miss whether we would even get water. The towels we can manage, but water? Not so much. It just seems like they were not well-equipped for everyone. 3) The food is ample, but some of the prepared dishes were not great. The A La Carte restaurants were...fine. It felt like they did a sub-par job of approximating that style of food. Sometimes they just made odd choices. Canned tuna in sushi?! In the "Route 66" American-style restaurant, their onion rings were quite good, but came with a flavourless and liquidy "sauce" - I think they meant to make an aioli or something? It was weird. 4) Lastly, the waterpark is in desperate need of a makeover. The staff were often borderline sleeping on the job and some of the slides were closed, and others seemed honestly a bit unsafe. The paint on some of them is chipping off. The stairs to the slides seem a little unsteady. Truly we still had a great week away, even in spite of these issues. It was our daughter's first big trip and she had a blast and does not really care about or notice these things. But I'm not sure I'd go again.

Bahia Principe Escape Ambar: Bahia Principe Luxury Ambar

The hotel was all I could ask for! Amazing hotel, beautiful beach, friendly staff! Everything you need in an all-inclusive was done perfectly here! I’m definitely referring this location to all my friends!

Bahia Principe Escape Aquamarine: A GREAT PLACE TO BE

Me and my fiance booked our trip at this resort and for our first time it couldn't have been any better we absolutely loved the drinks the food the hotel was beautiful the room was absolutely amazing and always clean bar fridge was always stalked no complaints at all we highly recommend this beautiful resort we would definitely do this again.

Bahia Principe Explore Punta Cana: Beautiful

Hotel is very large and easy to get lost and turned around The food was mediocre Most of the meals were the same day after day , was not great for someone with pepper allergies, everything has peppers The a la carte restaurants weren’t great The beach access was closed on our side and so we had to use the other hotels access Guest services staff were rude and unpleasant Our travel agent was difficult to deal with, we were short one room which was requested 5 months prior without any [... read more] compensation for inconvenience Agent left on holidays just before our vaca, we requested to speak with her supervisor and we were denied every time Some Rooms had mold Drinks were limited Service was good

JOIA Bavaro by Iberostar: Beautiful resort

Resort is beautiful, very clean and well maintained. Staff are very pleasant and service was excellent. Food ranges from average to excellent depending on restaurant. Pool area and beach were beautiful.

Royalton Punta Cana Resort: Amazing resort

Everything about the resort was amazing. Food, entertainment beach services. Modesto from entertainment team was amazing. All the members of entertainment team went all out to make sure we were enjoying our stay. My only negative was room service. First night we arrived late and ordered something to eat and were told about 30 min wait and we waited 2 hours and when we got the food the order was not the right one. Other that that we were totally satisfied and would recommend this resort .

Ocean El Faro: Good vacation if you purchase privilege class

Good hotel and food options if you can get a reservation. Restaurants are hard to book and can be frustrating to arrange as it takes alot of negotiation and waiting in lines to get a reservation or waiting in line for first come first served. I would say don't waste your valuable vacation time doing this but the buffet gets repetitive and a change of restaurants is appreciated. The only option you should consider here or any h10 ocean chain resorts is their privilege class. If you came f [... read more]or an all inclusive with no stress, then don't book a non-privilege vacation and feel like a second class citizen being denied restaurant bookings and what they think is top tier liquor.

Bahia Principe Escape Aquamarine: Huge resort with lots to do!

The hotel itself was really nice and in proximity to all you need to enjoy a nice vacation, no matter if it's to party, relax or just taking advantage of the weather. By staying in one of the Bahia Principe resort, you have access to all the other ones as well so there's a loooooot to do: theater, shows, dance clubs, karaoke, sports bars, different restaurants, cocktails and, of course the amazing oceanside beach - all included for you to go through and test it all out. All around, a great place [... read more] to go for vacation if you want to do different things and meet lots of fun people.

Bahia Principe Escape Aquamarine: Luxury resort

This was our second visit. It was a group of 15 people. Kevin was very helpful by keeping us all together. He was accessible anytime of the day to address all of my concerns. He is my agent for all future trips. This time the service was 100% better. We had free valet park and fly. There was a visible Air Canada agent in the airport. The service at the resort improved too. The only problem was the wifi was poor unless you were in your room. Aquamarine is a total Adult resort but yo [... read more]u have access to the other resorts, for shows and restaurant. If you don't want to be around kids then you stay in Aquamarine for everything. They provide entertainment all day and till 11pm in the night. There is also a separate section on the beach for Aquamarine. The sports bar was amazing. You can keep up with the games. Food was amazing. Lots of variety. If someone is not happy about the selection, they are the problem! There is something for everyone at the buffet. Staff is very helpful. I would recommend they update the television quality..very grainy, difficult to see anything.

VH Gran Ventana Beach Resort: Amazing resort

We had the most amazing time at gran Ventana the people the beach the rooms , the food the bar tenders, all top notch no complaints at all 10/10 in my opinion, enjoyed the little mall in walking distance, and felt safe

Bahia Principe Explore Legend: Great Resort!

Hotel was lovely- neat, clean, well kept. However, I did pay for the Castle View but wasn't in front of the castle where I would be able to see the castle shows they had every night. It also started very late after my daughter was asleep.