Grand Palladium Jamaica: Terrific Resort

Thoroughly enjoyed our stay. The room was excellent. The food was very good including the a la carte restaurants. We enjoyed the beaches and especially being able to snorkel right off Sunset Cove beach. The staff was very friendly and helpful. All and all a very satisfying week.

Riu Palace Tropical Bay: Great, relaxing week.

Loved the beach, the staff was amazing, food was good & plentiful. Hotel is dated but we where up graded to partial Ocean view which made a huge difference Would return for a laid back atmosphere vacation.

Secrets Wild Orchid: Better than ever!

This was our 11th trip to this resort since 2012. We were there 9 weeks ago. Even in that short time we could see positive changes being made. The resort looks as beautiful as the first day we did a site inspection at it. The room was what we paid for. Too many travelers to get an upgrade. The food was amazing. Every meal was delicious. Went to the French restaurant, Bordeaux for the 3 nights we were there. The hotel staff staff and management are attentive and everyone goes out of their way [... read more] to ensure you are happy. We can only stay for 3 nights because of commitments at home but it is paradise. We have been to Jamaica over 30 times and is is the only resort we want to stay at. This resort is fantastic and we can't wait for trip 12th but it always has to be at the Wild Orchid Preferred Club. WestJet is the only airline we fly with.

Grand Decameron Cornwall Beach: Royal Decameron Cornwall Beach.

Great holiday. Restaurants good, food somewhat predictable but fresh. Service both at the bar and restaurant fantastic. Hotel 100 % completed. Air Transat rep. Catherine Belanger most helpful. Employees cater to your every need. More seating required on the beach area. Many new arrivals gobbled up all the existing seating.

Grand Decameron Cornwall Beach: Awesome resort!

We booked this resort last minute and we're at first a little iffy based on past reviews. It was amazing! To start off our trip, from the time we got off our plane at 1030 to having a drink in our hand at the resort at 11:15. The bus ride from the airport is only 5 minutes. The food was phenomenal, rooms were kept clean and were very nice and modern. The view from the balcony was breathtaking. The staff were awesome from both resorts, so much fun- even remembered us by name. The entertainment  [... read more]was great, particularly the evening beach party. For a small resort, we had a great experience. There was no wait time for a beach chair and the ocean was so warm. The pool was a little chilly but it was refreshing because the weather was so warm. 100% would recommend this resort.

Riu Reggae: The Reggae Riu was just great!...A new adults only modern all inclusive resort!

The staff were all amazing!!....The food was just great! The entertainment was excellent....pools and beaches were really nice too! We could walk on the beach at the Riu Palace to the Riu Montego Bay...but the other resorts could not come to ours. It was a good size...not too big and actually felt small. Would have liked the lobby bar to have a piano player more often...He was there one evening and we enjoyed dancing in the lobby!...The only complaint was at the Montego Airport on leaving...chao [... read more]tic with 6 Sunwing flights all scheduled to leave within a half hour on Monday...Wished we had gone in the morning by taxi and had lunch there....( instead of taking the hotel transfer) would have been so much more relaxing and really worth the $$

Grand Palladium Jamaica: Wonderful Resort

Everything was great! We were a party of 12 and everyone had a great time! The staff are very, very friendly; accommodations were the best; food was good - especially the steak at the Bubba restaurant; pool is fabulous and the beach is beautiful - even had some snorkelling off the beach at the far end of the resort. I can't wait to come again!

Grand Palladium Jamaica: Fantastic resort

Everything was wonderful. I have many food sensitivities but they accommodated them completely. Everyone was polite and helpful. Food was great and so was our room. Pool was wonderful and all the restaurants were delicious

Riu Negril: My Second Home - Amazing Resort

We love the Riu Negril, and have been returning there for many many times throughout the last four years. We enjoy the hospitality of the friendly staff every time we are there. It is always clean, and there is always someone working with a smile to ensure the resort is clean. Love the food at the buffet either for breakfast, lunch and dinner. Have not tried the restaurant because the buffet is delicious. Has a beautiful beach, calm waters, and love the long walks. The rooms are very clea [... read more]n and the mini bar is kept filled. The entertainment staff is full of energy either on the beach during the day or at night.

Riu Reggae: Wonderful Week!

This resort was all it could be! The 5 stars in all categories were well earned. I would like to single out 2 staff members for special compliments, if one can do that and not slight all the other wonderful people that work there. 1. Reneka- the maitre d' at Dolce Vita restaurant for her special ability to make customers feel important. 2. Samantha- the omelet chef for the unfailing bright smile and grace under pressure. If possible please pass my compliments on to the hotel management. I [... read more] wish I could be so complimentary to the check-in processing for our flight back to Canada. We stood in a snaking line for 2 and 1/2 hours to get checked in. 3 days later my knees are still aching; that's too hard on a 67 year old person. There was no obvious way to request assistance. As a suggestion, Sunwing reps could at least pass out water some place along the lineups. As a comment, Sunwing can only get away with treating "too nice" Canadians that way; American customers would be on the phone with their lawyers after about 20 minutes of that kind of treatment. In summary, I would like someday to return to Riu Reggae, but would not if I were not assured of better treatment from Sunwing at the airport. I would like to know that my criticism of the previous paragraph has been conveyed to Sunwing.

Sandals Jamaica Dunn's River: 'Jewel' of the Caribbean

We just returned from a very relaxing week at Jewel Dunn's River. It is a small resort, and not fully booked, so not crowded at all. The staff were all excellent, and obviously enjoy their work. The food at all the restaurants was very good, as was the service, but often not hot enough, particularly at the buffet. Pizzas were awesome! Rooms were clean and housekeeping did a great job. The beach is good, but small and you cannot go beyond the resort boundary. The negatives were the 1.5 - 2 hour b [... read more]us ride, and the pools were on the cool side, and not cleaned well. Would definitely go back!

Bahia Principe Explore Jamaica: Awesome Resort 7.5 out of 10

Nice clean grounds and well maintained...a bit of a turn off when they sprayed areas for mosquitos and spray blew back into vacationers. Roomy, clean and well maintained Common areas. Lots of inside and outside lobbies to sit back and enjoy a drink or two!!! Nice rooms however kept on smelling sewage in and around room. Common room hallways a bit grungy...could use a good cleaning. Over all staff was nice and professional however as most resorts that I have been in the past there are some ser [... read more]vers that weren't so pleasant. Long beach strips with adequate seating/lounges with amazing ocean views...good times!! Buffett food was okay and ala carte were really good...my 2 favors where Garden Grill and Dolce Vita Restaurant's.

Riu Palace Tropical Bay: Great resort!!!

Had a great time at Riu Palace Tropical Bay in Negril. Beach was outstanding, friendly staff with amazing people doing activities around the resort. Candy & Sandi were our faves the energy these two ladies had was crazy, Andrew the pool bartender was out of this world. David the bell hop made us feel like family. We will be back again!!!

Sandals Jamaica Dunn's River: Beautiful Resort

The resort is beautiful, grounds are very well manicured. Had a problem with the room and within 20 mins it was rectified. The pools are not heated and quite cold. Staff is wonderful and the food is delicious. The only problem we had was the food is not hot, even when we were first in line for the buffet it was warm at best. Japanese restaurant is AMAZING and the food was superb. It is not a huge resort but that was what we wanted. No fighting for chairs, lots of beach towels to go around.  [... read more] Lovely welcoming gift from Sunwing. All around I would definitely recommend this resort. I do believe it is important to work on keeping the hot food hot. Had a great week with super bartenders, the most awesome stone fired pizza and a 24hr delicious burger/jerk bar. So nice for a late night snack after a few cocktails. This resort is a must for Jamaica lovers. This was my first trip solo since my husband passed and I broke down when I arrived waiting for my sister to come from another city and they wer so kind and gentle. I will be forever grateful as I was somewhat embarrassed. He wanted to see Jamaica and thats all I could think of, and at 57 he would have loved it. You dont realize how important it is to have compassionate staff until its needed. Thank you to the check in staff.

Riu Reggae: Rui Reggae

I felt that the resort was kept in immaculate condition. The staff was exemplary from the grounds keepers to the desk staff they were always smiling and asking about our experience. Most of our contact was with the dining room staff. By the way, the food was simply amazing - lots of choice and flavours. But, I would like to voice my concern regarding the requirement that the female servers have to were stockings! I cannot believe that anyone who has ever worn pantyhose/stockings in 30 degre [... read more]e weather would ever think that was a good idea?! Furthermore they cost a fortune and are totally unnecessary. It would be a big moral boost for your hard working female dining room staff to feel more comfortable in the heat.

Riu Reggae: Great Resort!

We spent one week at the RIU Reggae and hand a great time. It was only open for two months when we stayed.The food was awesome, the drinks were better than average and the staff were super helpful and friendly.

Royalton Blue Waters: ROBBED and the safe re-locked!

We are still here and I am a well traveled destination wedding photographer from Toronto. I will extend our scathing reviews when we safely arrive home tomorrow but let me tell you, we do NOT FEEL SAFE here. Every single dollar of ours was taken from the safe which was locked and then the bizarre thing, relocked! Can you say, Inside job? We came here and made friends with the manager Luis, and told him we would be happy to write a review as the grounds were beautiful. The last two days have been [... read more] a nightmare with an investigation in who broke into our safe! They provided us with a print out which I demanded to see and took photos of it, as well as video from our amateur hour investigation, where we were not even offered a sorry last night, nevermind compensation for hundreds of dollars lost. My scathing review will continue once we get home. You are not safe here, and they do not have your beat interests in mind. Go to Mexico and don't spend a dollar coming here. And I Am a VERY reasonable person with a huge social media influence. Absolutely unbelievable. Do not come here.

Bahia Principe Explore Jamaica: Grand Bahia Principe, Jamaica was beautiful!

The grounds were absolutely beautiful. lush and green, well manicured. The pools were well maintained and very clean. The dining areas were well staffed and the food was presented very well and also very clean surroundings. The rooms were cleaned every day and we received clean linens, even though we had the intent to use our towels for 2 days. The staff, what can I say, but that they were WONDERFUL. This was the first time that we have gone to a resort where all staff spoke English. It w [... read more]as great that we could communicate with them and have discussions, etc. etc. Lastly, we asked for a room change to an ocean view which they granted us. It was fantastic. What a gorgeous view. Great resort, great weather, good food, drinks, etc. etc. What more can we ask for!

Bahia Principe Explore Jamaica: Avoid this resort!

This was by far the worst customer experience we have ever had and I've been to at least 20 all inclusive resorts and I've been to Jamaica before at a different resort! The beach is great! The food is good! But the staff are unhelpful, ambivalent, and unfriendly! It made the stay much less enjoyable. The entertainment is again the worst I've ever had. There are many hotels in Jamaica and I would certainly pick a different one next time.

Sandals Jamaica Dunn's River: Amazing Resort

My husband and I were amazed with this particular, adult only, resort. I liked the fact that it only had 250 rooms so it wasn't too busy. The resort was beautiful. There was a lot of greenery in and around the grounds. The beach was beautiful - white sand and no coral where you swam. The food was amazing - a lot of choice. My favorite was the Italian Restaurant. Service was excellent. We are planning on going away again at Christmas and would definitely go back to the same resort