Short review about our week at Blue Bay Grand Esmerelda in Riviera Maya January 2020.
All in all a good vacation. Resort is very nice, with well maintained grounds and gardens. All personnel were friendly and gave excellent service. Food was excellent. One or two drawbacks: line up for food at the main buffet. You can only serve your self from one side of the buffet setup, resulting in a wait of 10 plus minutes for food, not to mention all the budinskis. Very inefficient. The beach: [... read more]some sort of dredging operation going on in the water. So the water looks brown and dirty. No one is swimming in it. Your view is platforms and the wave barriers. Thumbs down to that. Also, some major ,very loud renovations going on so the quiet pool was not quiet. I think they played very hard driving nightclub music all day to cover over that. Wasn't ready to listen to that at 7:30 in the morning at the quiet pool buffet, so asked them to turn it down a bit. Was actually hard to find a quiet spot anywhere. So for those reasons I would not return.
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Nancy -
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Iberostar Waves Paraiso del Mar: fantastic resort
This is one of the best resorts we've been to. Every thing is so clean, the grounds and the rooms. The room smelled so nice after it was cleaned. We love that they are into recycling. All the staff are extra friendly. The management personal were always checking on everything. The food was extra special. We like to see the Staff sitting down at meal time and eating, laughing and just talking to the guests.
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Dorota -
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Barcelo Maya Caribe: The best vacation...EVER
We would like to thank Bismark for referring us to this amazing resort. We were truly blown away at all of the unexpected features presented there. We loved absolutely everything about this resort....nothing bad to say except we should have stayed longer. What a treat! We’ve been on numerous holidays, but this is one we will remember for a very long time. We’re already talking about our next trip which Bismark will recommend. This was our first experience booking with Bismark, but defi[... read more]nitely not our last.
Thanks once more!
We recently stayed at Hideaway at Royalton Riviera Cancun and can tell you that it is an amazing resort. We loved every moment! The staff was incredible, immaculate rooms, non-stop drinks and amazing food. Would definitely recommend to anyone debating this resort, worth every cent!
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Private -
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Barcelo Maya Riviera: amazing resort
great rooms with nice view
great food
great pools and beach with lots of beach chairs available
great restaurants and a great buffet with lots of meal choices
the buffet should be open longer and alcohol should be served earlier
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Gator -
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JOIA Paraiso by Iberostar: Very elligent and food amazing
The only issue I had was the coffee in our room— Hard to get cup into slot until shown. Other than that amazing except for weather
Thanks again
Rod. Scriver
Ok 200 words
Let’s see lounges amazing, food was amazing , room was amazing, the design of the resort was amazing
I found that the extra events SCUBA Was way too pricy.
What else can I say. Jan and I had a great time
Thanks
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KK511 -
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Barcelo Maya Caribe: Beautiful huge resort
This was an awesome resort, well maintained clean grounds. Restaurants were superb and service was excellent. We were guests for 2 weeks and enjoyed every minute. Pools were very clean and beautiful with a nice little adult pool also. The beach was kept up nicely. We enjoyed our excursion to Coba and swimming in the underground cenote and meeting a traditional Maya family.
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Steve -
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Iberostar Selection Paraiso Lindo: A nice & relaxing resort
The grounds were well maintained
The food was good in the Ala cart restaurants and fairly good in the buffets
This resort was trying to go paperless with everything available on cell phones and electronic kiosks
unfortunately the information was not always update
I prefer bulletin bourds that showed the activities for the day
The resort was massive with 5 different resorts on the property
we used the golf cart service to get around and see each resort
one thing that I did not like was t[... read more]he Iberostar star staff trying to push their time share services
we should have paid the extra money to get the junior suite with a queen size bed and a double for or family of 3
the 2 double beds need to be replaced as they were uncomfortable
It felt like we entered the future when walking around the inside of the resort building. It was amazing. Spacious rooms with huge King beds, double sinks and rainfall shower in bathroom. Oceanview rooms is the way to go. We stayed in an Oceanview room on the top floor and had the most beautiful view of the ocean! Service everywhere on the resort was top notch and even without tipping.
Gourmet, delicious food at the buffet and a la cartes. The French restaurant was our favourite. And visiting t[... read more]he restaurants at the adjoining barcelo resorts was awesome too. I can't wait to return!
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Lori -
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Ocean Coral and Turquesa: Beautiful resort
This resort is smaller but has great food, the best service ( thanks Poncho for making our day start off with your smile and serving us breakfast) and I can't say enough about how clean it is. We will go back again and would recommend for families or just a couple.
Grounds , restaurants and room are very well kept. Food was excellent! Staff are constantly working hard to ensure guests are kept happy! Lots of options for food and dining can be inside or outside along the waters edge if preferred. I would return and recommend this resort to friends. I should mention that you do need to pay to have wifi throughout the resort which we didn’t find necessary but always good to know so there are no surprises for those guests requiring the service.
The resort was very pretty and we had a great beach. I think it was one of the best beaches. However there were a lot of screaming kids, so maybe its the wrong time to go. We went from Jan 8 - 10, 2020.
There were 3 connecting pools and kids were at all of them. I think one of pools should be designated as adult only
The adult pool was great but a small area. Getting a lounge chair was hard at times as people were there for most of the day, which fine.. They need more adult space by the poo[... read more]ls
I was surprised at the food. At the beginning it was good and towards the middle to end, it was bland and usually the same. I was disappointed as I usually have good food at Mexican resorts
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Dora -
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Hotel Xcaret Mexico: Unbelievable resort
Beyond expected! Hotel Xcaret is the best hotel we ever been to!food, pools, beaches ere amazing! Definitely will recommend this resort to my friends and family members. Also planing to return next year.
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Pat94 -
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Breathless Riviera Cancun: Awesome Resort!
The Hotel was beautiful, different events happening every night and day. The Rooms were Great Came fully stocked with mini bar and big beds. The staff were amazing always around when needed. Would return!
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RwagEX1855 -
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Ocean Riviera Paradise: Friendly and accommodating staff,
Upon arrival late due to a delayed sunwing flight. The resort upgraded me for free to poolview rooftop hottub room. Supper clean, awesome staff, tip culture was not in your face like Cuba. Can’t write enough how much we enjoyed this place. Food amazing great selection at all. Kids love the bowling alley and batting cages. Wife loved the 30$Us massages on the beach. I would honestly go back.
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Birthday Girl -
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Barcelo Maya Riviera: Magnificent Resort
The resort is absolutely stunning. The entire property is breathtaking. The food in the buffet is the best! Cook to order lobster/seafood station OMG! No dinner buffet is a let down. A la carte for dinner is the only option. Didn’t like that. Language barrier with a lot of the staff. Always ci madame, even when they didn’t understand what I was asking. Resort is too HUGE for my liking and there is no food or bar service options on the beach. There is NO free wifi anywhere on the property unl[... read more]ess you’re staying in ocean view room or upgrade to prestige privileges. Otherwise wifi is $12 US per day for 2 devices. For free wifi you have to take hotel bus to specified mall location to access wifi from 10am-5:30pm. There is no dancing option on property. Dj in lobby lounge plays only techno/house music as conversation background music for lounging. We asked for dance music and to turn up music so we could dance and security advised DJ to turn music down. Dj advised he can only play what and how upper management dictates.
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Borae -
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Iberostar Waves Paraiso del Mar: Would do it again!
This was our second stay at the Iberostar ParaÃso del Mar, And once again, it exceeded our expectations. The food has so much variety and is always delicious, and the atmosphere is fantastic. Service is also amazing. The only negative thing we noticed this time versus the first time, was there were less drink servers around the pool. But a little walking never hurt anyone and it isn’t a reason to complain. Absolutely one of our favourite places to be and reconnect.
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Michael -
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Grand Riviera Princess: This resort is a hidden gem!
My wife Tina and I went for a 1 week all-inclusive trip to the Grand Rivera Princess in Mayan Rivera, Mexico from January 14 -21, 2020. Upon arriving the greetings and service by the bellhop personal made a good first impression. Then to our surprise, once we entered into the lobby the view was spectacular! Looking down from the second-floor lobby down the beautiful staircase and past the large water fountain and onto the first floor we saw walls of high palm trees as far as the eyes could see o[... read more]n either side of the curved large walkway that led into the resort. From the lobby to the beach and by every room there were plenty of plants, flowers and trees to look at and ease your mind and wash the stress away.
After checking into our room which had a hot tub and view of the garden and a king-size bed, we had all the accommodations one could expect in a 4/5 star resort. The tv had plenty of English and Spanish channels, even sports channels from the US and movie channels. The A/C was perfect and the internet worked ok.
There were plenty of water features to use from the main actively pool to other less-used pools for those who were seeking a more quiet time. The beach showed off its beauty with gorgeous tall palm trees and plenty of white sand with rowing waves to play in. Of course for those in need of elevators, there are 6 on the resort, including a medical center if needed.
The food had such variety and was fresh and the chefs worked so hard trying to make every dish special, we felted they really cared about us and we could sense their love of cooking! The Ala Cart restaurants were plentiful and delightful from Asain to french to Italian even good old American Beef and of course Mexican. There were more than we could choose in a week! The thing we also enjoyed was the food was served at these places hot, something you do not always get at other places we have been around the world. The beer and drinks by the pool and at the restaurants were cool and tasted refreshing! The only thing they need to improve on as most other all-inclusive resorts do is the wine, it was too watered down. It also most forced us to purchase a bottle.
For the sports enthusiast, volleyball was served up each day at the beach and water polo most days although it seemed the activity directors did not want to promote it very much. They did encourage pool exercise though and apparently they also offer a water volley activity, however, the net was broke and no one seemed to excited about fixing it to accommodate the many requests they had to fix it. There is also an excellent sports bar on-site that showed many different NHL hockey games at the same time such as the Toronto Maple Leaf game as well as the Montreal Canadian games and this was important as many Canadians were on the resort during our week of stay. Yes, we were able to watch the NFL playoff matches well palying pool on one of the 3 pool tables all in a nicely A/C bar!
As for entertainment, there were great and poor shows. They had a grease show that was very well done, however a few of the other shows were so so, as the performers only danced and lip-synced to the words of the music. However, they did put their hearts into their work. Now in other parts of the resorts at times on different nights, they gave a second option for everyone to choose from. There was a man and woman duet that played twice that week and they were awesome, we could have listened to them many times! Then on Saturday evening, they had a rock band who no doubt was encouraged to keep the volume at a respectful level well playing and brought the audience to the dance floor and spectators to their feet. The only drawback of these performances was they only played for an hour and a half, not long enough. Of course, there was Latin music as well. And although we never visited the disco it always seems full passing by it. I personally think they need more rock and top 40 music played. one disappointment was there was no karaoke bar! As for the music by the pool, they had a DJ playing it and I have to admit at times it was very monotonous, as the same latin or music with the cursing and swearing in it and children all around the pool. It would be nice to have the rock in roll music, top 40 music as well as eighties retro music as well being played.
For the most part, the staff offered excellent service from the waiters to the cooks to room service and also the maids and bartenders. They were friendly, polite and hardworking! The one area of improvement I would suggest is the DJ music selection and the activity personal for the pool sports, which is to have people who enjoy sports take the lead in these activities as Canadians enjoy sports. For example, while 20 of us were playing water polo with the activity personal, after a half an hour of it, the activity personal blew his whistle and said that we could not play any longer because a half an hour is up and even after much protest by those playing he took the ball and left. Fortunately one of the vacationers had brought a ball and we were able to continue playing. I personally feel they need more training as to the kind of sports and games to cater to their guests.
The cleanliness of the resort was outstanding! From the guest rooms to the public bathrooms to the pools and dishes and also even the untensils used during meals, everything was clean! We did not see any garbage or litter on the walkways or pool area or beach, and this is a positive feature of the resort! even all the windows and balcony glass were cleaned regularly and looked great! This helped us feel good about the condition of the kitchen and how the staff kept the food and dishes, etc clean in order to help reduce food poisoning, etc.
To get from one end of the resort to the other end they had plenty of golf carts and drivers who are very careful in driving. They also had times posted on the bulletin boards so we knew their arrival times and departure times.
Tina and I have been to many all-inclusive resorts and other hotels around the world and this resort is one we would visit again and not hesitate to recommend others to visit with or without children!
Lastly, I must mention the excellent service we receive from Vitoria, we will definitely book through her again and recommend others to use her as she was professional, punctual and patient answering and solving my many questions and concerns!
Michael Legere
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Jen/War -
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Bahia Principe Explore Coba: Wonderful resort
The resort and people were amazing. They were very helpful and friendly. We enjoyed our trip and would recommend it to others. The food was very good. Will recommend and will gladly go back again!!!!!