Riu Playa Blanca: The Hotel Riu Playa Blanca is a great resort, but the entertainment at nights lis of very poor quality

Everything was fine excepting the entertainment. Sunwing is not customer oriented. There was a glitch with the movies on the inbound flight and the cost of their food and beverages is excessive. It is disconcerting that a 5 1/2 flight does not offer any snacks and food with the exception of water and soft drinks. I don't plan flying Sunwing any more or taking your tours which have them as the Carrier.

Riu Playacar: Great hotel

Hotel has been totally renovated. Rooms are large, modern and kept very clean. Buffet testaraunts good selection and quality of food. Staff through out were very friendly and smiling. Bar service was good. Great access to beautiful wide sandy beach. Pools were always clean. Ample loungers around pools and on beach. Good location with short taxi ride to 5th Avenue. Small shopping center accross the street, Nightly entertainment was poor.

Riu Guanacaste: Amazing resort!

The Riu Guanacaste was outstanding!!! The buffet was enormous with so much selection, unbelievable!!! Grounds were gorgeous and impeccable, staff worked around the clock landscaping and cleaning. The resort public areas were extremely clean, staff work super hard to keep up the cleanliness! All staff were very friendly, greeted us with Hola every time we passed by. There is absolutely nothing to complain about, stunning property😍, amazing staff that took very good care of us!!! Definitely ex [... read more]ceeded our expectations!! We recommend this resort to everyone! Thank you so much for your hospitality! Hola! Tanya & Mark 😎

Riu Ocho Rios: Best Bang for your Buck

Grounds- Large area divided by 2 wings but not too large for you to take forever to walk through. They kept all the public areas clean and you could see alot of workers maintaining the floors, washroom and eating areas Restaurants- great Food! The jerk shack, plantation, Japanese and Sir Richard restaurants were amazing. It was interesting that they didn't take reservations for the a la carte but once you understood the system (wait for the dinner rush to end 6/630pm) it was okay. didn't want [... read more] to long for dinners Rooms: stayed in the Deluxe Wing because we wanted more space, free wi-fi and to be closer the quieter (not alot of kids) pool. The rooms were old school colonial style but were kept clean. The bathrooms could use a major upgrade (tub was peeling and ceiling needed new paint) but it was manageable. Extra towels were delivered daily Pools- Great large pools with a lot of space so they never felt too crowded with alot of people in them Beach- the beach could have used some raking and cleaning up the seaweed but it was managable to walk over to get to the warm ocean. Ample loungers available. The Deluxe section had the better quality clean up of the beach and loungers to relax in Service: Very attentive support workers to attend to your needs.

Riu Palace Peninsula: Huge resort far from the noise.

We stayed for seven nights in the king jacuzzi suite. The suite was massive, larger then our 2 bed condo downtown Toronto with a huge patio. Amazing views of the sea from every window. We were on the sixth floor. I've stayed in many all inclusive resorts this was by far the best suite we've stayed in. That said, the food was poor for a hotel of this grade. We were left hunting for it a lot throughout the day which infuriated us. Drinks too you needed to tip just to get beach service. The [... read more] service, I found almost everyone I dealt with had poor customer service. From the front desk to the bars. Some were great but on the whole not what I would expect. This is contrary to every other Mexican resort I've stayed in. I really found them all to be unfriendly and unhelpful. The other glaring thing I noticed was the lack of English. Again a resort of this size and star rating I would have expected better. I found this a plus, but it is a drive in a cab to the main strip. Because we found the food so poor at the hotel and truthfully because we like to eat out we left the hotel every night and found ourselves spending as much as $30 US to get to any particular high-end restaurant. Overall I found for the money we spent and the suite we stayed in, it was good value for money. However if I had stayed in a regular suite which were no larger than small New York hotel rooms I definitely would not recommend this hotel there are better beach closer to the strip in Cancun. If you're not a really fussed about food but do you want five star amenities this hotel really does have all of that.

Riu Playa Blanca: Great Resort

Rooms were clean and spacious. The hotels grounds were always well kept as well the entire inside. Workers were always looking after the resort. Staff were always friendly and had a smile. Entertainment staff did a great job and the shows were good. The disco could have been better, music needs to be for everyone. The DJ needs to play for the crowd not for himself.

Riu Republica: Great resort

Clean, new, great staff. Rooms are very clean and large. All restaurants are buffet style with no reservations. Food quality and selection are excellent. Staff is pleasant and helpful. I will return again!

Riu Santa Fe: Overall Very happy!

Was there January 8-15. So, very clean very nice resort. The lobby lacks a bar but the sports bar is right around the corner so i guess that made up for it. The snacks at the sports bar are bad. Really needs a kitchen to make fries/pizzas etc. So we didn't really take advantage of the 24/7 snacks. They make a mean cup of coffee in there though. The theater is right beside that. The shows progressively got 'worse' as the week went on but overall we were happy. Fun Michael Jackson show! The bars s [... read more]urrounding the theatre are busy but good. The staff here work hard and for the most part go out of their way to make you feel welcome. I did notice a few employees who slacked, didn't seem into the activities, got in trouble for not being as interactive as they needed to be, only seemed like they wanted to dance with pretty young girls. So kudos to the people who said hello and smiled at EVERYONE. There were a few entertainment staffers who danced with little girls ..older women and seemed to genuinely have fun. The show MC was hilarious and energetic. The dancing after the shows were fun. Not dancey enough for me but they need to appeal to everyone.. The disco is smaller but nice inside. I didn't dig the music too much but I didn't hate it. I'm pretty sure they play the same thing every night which sucks. I was looking forward to more dancing music not just electronic beats. The main buffet was always good. We didn't have many complaints about the food. We always found something to eat EVERYWHERE. We tried all the restaurants. No limits. No reservations! Yay! Mexican was meh..not the greatest but not awful by any means. Steakhouse, not GREAT...but also not bad. Asian was yummy. Loved the appetizer buffet. Italian was the best. Very good. The portions at the restaurants are quite small so fill up on the appetizer buffets. Smaller pool was very chill (until about Friday saturday) ..we called it the boring pool and it served it's purpose when we just wanted to relax. A bar with a swim up. All good. The guy who usually ran activities here didn't do a good job at talking to everyone..saying hello..including everyone and a lot of the time seemed unhappy..unfriendly. but he was always by himself so maybe that was why. The infinity pools were beautiful. You can't beat that view. The rocks in the background. Wow. Disappointing that you can'tswim in the ocean and that the beach is littered with people selling. I had hoped they would keep them off the property like in other resorts but no dice. They didn't push hard and backed off when you said no. I noticed the bartenders weren't great at making you new fun drinks when you say "I don't know what I want..make me something fun pleasee" I've been places where I've been super happy with everything they've made. I tried a lot of them here and was meh. Didn't dig their Pinas or daiquiri too much but it was good I just got sick o f them. The dirty monkeys and mudslides were delicious. I drank quite a few Caesars and Ron punch's too. Yum. The activities at the 'party' pool were sometimes fun. I did zumba and aerobics. They were always energetic. One day they had a beer drinking contest..that was fun to watch! Also a pool foam floaty party. Fun too. I got some mosquito bites that were pretty nasty. They come out around 4ish so bring bug spray. My biggest complaint would be the weather! I didn't know it'd be like 20° in the evening! And windy! I was freezing all the time out of the pool and so cold in the evening. Bring sweaters and pants and forget the cute outfits!!! Also unfortunately near the weekend tons of people came and we're annoying. I have no problem with partiers but they were obnoxious and trouble causing. A few fights happened. So it deterred us from staying out at night. And from staying at the infinity pool the last couple days. The hotel was very well maintained and the fun is there if you want to have it. The rooms were nice. Roomy balcony. Nice bathroom. Not enough pillows! But I had good sleeps!! We signed up for a water taxi and had a really good experience. The drive there was a bit nauseating lol but the boat guy was awesome. Saw sea lions very close! We also signed up for whale watching on a bigger boat 99 dollars us with nexus. SO FUN. The crew was amazing and we saw several whales. GRey and humpback. Met great people. I believe the boat was called 'sunrider'... Bring tips for the boatman and crews if you do any of these. The hotel staff work very hard. I like to tip those I appreciate. I saw multiple people there every single day ...day and night. And they were still lovely.

Riu Ocho Rios: Great resort

The resort had beautiful Beaches and main areas . Room could of used a little more updating . As well as room service that was stated they had on there web site. Food was amazing. Staff was friendly and welcoming .

Riu Palace Cabo San Lucas: Really amazing resort

Beautiful and well maintained grounds. Immaculate rooms, bathrooms, as well as public areas. Great and very diverse food for all tastes. Think that food in Italian restorant was slightly below the level of the other restorants.

Riu Reggae: Super Clean Gorgeous Resort

The Resort was beautiful and clean.The staff was courteous, helpful and kind.The food was excellent, i enjoyed the selection and variation. The only thing i would have prefered was at the specialty restaurants a change some sort in the menu, i was vactioning there for 9 days and after the 6 day i had tried all the resaurants and was just a lil disappointed that there was no change to the menu. The food was delious though and I am excited to visit Jamaica again I had a great experience

Riu Merengue: Riu Merenge - Nice location and good food but......

Overall this hotel is decent. We did have some issues the first day with room location - they relocated us when we asked....but the new room had serious A/C issues which was a bit of a comical farce trying to get fixed...so we ended up going back to the initial room that night just so we could sleep in a cool room. The evening Manager said he was going to write a report....which truly was not helpful to us at all. We ended up staying in that original room the full week as I didn't want to wast [... read more]e time changing rooms again. Note to large families/groups travelling together: please remember there are other guests that have also paid money to enjoy a holiday and you need to be respectful of everyone's right to their holiday. Groups of unsupervised children running amok yelling and screaming at all hours, loud "conversations" between rooms and in hallways and "group togetherness" late at night is not ok...it's downright rude. Hot water was good...sometimes had to let it run a while before it heated up but once it was there it was super hot. Nice to have a room fridge with some water and soda, etc. in it. They won't refill your fridge if you aren't there to answer the knock so you might have to chase them down as it's not the room maid that does it. I thought the in-room liquor dispensers were overkill and not needed. Nice touch of an umbrella in each room for those evening sporadic showers. We really had no issues with the property or location. The food ranged from ok to some very good dishes. The staff were lovely when you made the effort to treat them as human beings and make eye contact, speak to them and ...oh yes...actually leave them a tip . I was appalled at the way the many guests from Eastern Europe treated the staff as if they were ghosts. Not friendly towards other guests either. They need to work on their social skills. I'm thankful everyday that the majority of Canadians have such good manners and are kind, pleasant and respectful people. It was a nice sized beach to walk on ...it's a lovely walk up to the gazebo on the cliff at the Riu Bacchata where you can see the cruise ships when they are in. It was very cool to watch the ships depart from behind the cliff and into the open ocean ...and see them disappear into the distance while you were sitting on the beach! We are beach people and didn't use the pool all week so can't comment on that. Entertainment was quite sporadic. Some nights it was terrific...others it was just plain odd. The Merenge has two sections - make sure you check out the offerings of both stages before you commit to watching a show - they varied greatly in quality. Down sides of this resort : 1) lack of clarity in the water. I hoped to snorkel from the beach but could not all week due to the murkiness 2) everything sold is priced in U.S.$....when you asked for the conversion to Dominican currency the price jumped 3) very expensive excursions A few years ago we stayed at a Bahia Principe in Samana and I would return there before this hotel/area of DR.

Riu Flamingos: Very nice resort but bad flu virus!

The resort was absolutely beautiful, the staff were amazing, the food was great with and a great variety of foods. The steak house was really good! My son's both had so much fun and enjoyed all the day time sports. Entertainment staff by the pool were awesome! The beach was one of the nicest beaches I have ever seen. You could walk for miles and the kids had a blast boogie boarding. The rooms were very nice as well as clean. There was a very bad stomach flu virus going around the resort and [... read more] quite a few people were sick. I was violently ill for 1 night and not well for the next few days. My husband ended up getting it in the airport on our way home so you can just imagine what the flight home was like. I'm not blaming the resort, they can't control viruses but it really ruined our vacation. I would highly recommend to use hand sanitizer before eating and take Dukorol before vacationing in Mexico.

Riu Santa Fe: Great time!

Hotel was incredibly clean and the staff were friendly and went beyond to make our stay amazing! The pools were beautiful, drinks were cold and the sun was hot! Couldn't have asked for anything better. Always a good variety of food. Reservations were not required for the specialty restaurants so there were always line-ups so that was a bit of a hassle. I can't say enough about the great staff...so hardworking, kind, and always smiling.

Riu Flamingos: Riu Jalisco

The hotel was nice, grounds were nice, very kid oriented. The beach was nicer than other Places I have been to Mexico. My only complaint is the ATM machines are always out of order, 95 per cent of the time. And this was at all 3 Riu's you could only change your Canadian money at the check in desk for pesos at a lousy rate. I had to take a cab twice to go get money from an ATM at a bank. I think the hotel is not friendly in having ATM 's operational as they want the exchange mark up themselves. N [... read more]ext time I will bring pesos from Canada

Riu Flamingos: Nice Resort For Family

I enjoyed my stay at the Riu Jalisco. Pros: Clean Variety of food Not too big Beauitful beach Lots of lounge chairs around the pool and on the beach Lots of entertainment/activities Great bar staff Friendly staff Close to a small town Bucerias Cons: Uncomfortable beds (very hard) I personally thought hotel restaurants were under staffed. It took a long time before getting drinks during meals If I did not go with a family I would not choose this resort. Minimal beer optio [... read more]ns. Not much sun by the pool

Riu Reggae: Great time at a great hotel

Extremely pleasant and accommodating staff. The wait staff went above and beyond. Food was excellent and a great assortment for everyone. Jr Suite was perfect and worth the extra. Beach cleaned everyday. The entertainment staff made a point to speak to everyone. Didn't bug you if you just wanted to watch. Didn't have to wait long for a drink unless it was busy and then what do you expect. I would've like the pool a little deeper but it was still not a problem.

Riu Guanacaste: Great value!

This was my second visit to the Riu Guanacaste. The grounds are immaculate and the scenery is beautiful. The service at this resort was excellent from the cleaning staff to the bartenders and the wait staff in the dining rooms. There are lots of amazing opportunities for excursions for families or couples. The food was average and it was the only thing average about this resort. If you've been to a Riu property before you'll know exactly what to expect, I would rate it a 4 star.

Riu Flamingos: Early 2017 at Riu Jalisco

We just got back from our 4th trip to Riu Jalisco. As usual, the weather was to die for; sunny and 28 degrees during the day and 20 at night. The room and most of the amenities of the resort were top notch. The only minor criticism would be the cable stations were all Spanish speaking with the exception of the dreadful Fox News. It would be a bonus to have ESPN , CNN or a major American network. It is good to have an alternative to the caberet style offering each evening. I would like to  [... read more]also mention that the hotel staff were so friendly and accommodating. G and S

Riu Palace Costa Rica: Amazing resort - take me back!

Absolutely amazing resort. Very modern and clean... always good food available 24/7. All inclusive buffet was above average always something that you will like and for an all inc I found it well done. Never met such brilliant staff ever. The beach was great and feeding the monkeys was a huge highlight of ours... loved the fact that were 5 pools as they all catered for different things such as relaxing, volleyball, swim up bar etc.... we left a small tip each day for the maid and she always le [... read more]ft a special something for us made of towels or went out of her way to leave something special. You don't even have to leave your lounger at the pool. bar tenders (especially Alonso) will ask what you want to drink. Even making a surprise drink became fun we tried all sorts of cocktails and frozen drinks. Honestly fell in love with Costa Rica. - pura vida!!