Grand Riviera Princess: Amazing resort

The resort in general is fantastic- the animals, the grounds are vlean and taking care og every day by workers. The customer service is ok, except that some people need to underatand that november is not the season yet so the hotel lacks on workers and service sometimes. The rooms are clean even if they need some maintenance sometimes, for the price it's ok. If you want luxury go to more expensive hotels and pay 50% more. The food is plenty, you can ALWAYS gind something to eat..sometimes you  [... read more]wait in line few minutes, but not a problemmtry to relax, you're on vacation, you are not late anywhere...unless you have a trip booked, but then you wake up earlier and you'll be ok. I found the food tasty, warm, diverse, and plenty! The beach is great..there's sand and water and plenty of chairs for everyone. There is nothing you can do about the smell or algae, as hurricane season just ended beginning of november-it's normal...if you do some research you stay informed and know what you pay for. The servicea are good, tge workers are paid in peanuts compared with us...so they could use a bit of appreciation for the hard work. I would like to thank few people who went above and beyond to help: Alejandro from reception, Andrea and David from tbe buffet, Ricardo from the gym for his pilates and yoga classes, Marco from Coco-Bongo, and every single dancer from the entertaining team. Bartendera are very nice in general given the fact that sometimes are overwhelmed and under-tipped. The animals are my favourite part of this resort..yes, even the coatis. Some ppl complained they were too many..but remember they eat all the bad insects, including cockroaches. And if you keep your food protected, you should be fine. Monkeys are something else...In some places you pay to see so many animals..here, tbey entertain you in all-inclussive style. There are also deers, iguanas, turtles and squirrels. Overall it's worth the money if you keep your mind open and stop complaining about little things. I had a problem with the luggages but I was mad because I was tired and I forgot the poor bellboys are not the most educated people at the hotel....Sometimes the supervisor needs to show up and help with the situation.But it always gets solved. We got our rooms changed with no problem-sure, sometimes a tip (10$-20$) would speed up the process, but it's up to each tourist how they want to handle the situation. Bottom line, you are on vacation-relax and open your mind-as Mexican culture is very different from notth American one or Europe,...etc.

Allegro Cozumel: One of the best resorts we have ever been to!!!

Almost pristine grounds, so well manicured and clean! Rooms just enough space, very clean, exceptional beds! Food was so diverse, copious, and some of the best selections! No problem wanting to come back again!

Riu Vallarta: Nice resort, but....

We just came back from RIU Vallarta and overall it was an ok experience. I would call RIU resorts the "Carnival Cruise Line of all inclusives." The room we were given was called an oceanview but really should be called a PARTIAL oceanview. The air conditioning didn't work and we had to report it 3 times to the front desk before they moved us. The staff was super friendly and the highlight of the resort, but there were just too many things that bothered us during the stay to make it worth coming  [... read more]back. CONS: - only two air-conditioned spaces to escape the heat both of which were in bad locations - a lot of wasted space in the common areas - food was subpar - drinks were loaded with sugar - no shady spots in the pools - elevator was slow or not working PROS: - staff - lots of pools - beach

Barcelo Maya Beach Resort: Great resort

Excellent hotel Food great, very clean Will go back again Shows need some work The alacart restaurants are fantastic The booking of the restaurants is a bit annoying, not many good times available. Pool service was great. Beach is fantastic

Allegro Cozumel: Great stay

Went to the Allegro Cozumel with a group of 16 people. We all had a great stay. Food was good, loved the specialty restaurants. Staff were friendly and always helpful. The rooms are dated but comfortable. Beds were perfect. The beach was wonderful.

Riu Santa Fe: Excellent service

The grounds were impeccable, the staff were friendly, easy to communicate with, and very helpful! There was always a restaurant open somewhere whenever we wanted to eat. The entertainment was outstanding and we ended up attending all of them. The theme parties need to be seen to be believed.

Bahia Principe Explore Coba: Worth it!

Had a really good time! My room was clean, and well stocked for the most part! I thought the buffet and food options were great as well, pools and bars were awesome! Beach area was a tad small for Coba guests but it wasn’t too bad. There is no food options for Coba at the beach but this really was a non issue! I ate so much at the buffet that I wasn’t hungry until well after lunch time hahaha! Honestly, everything was clean, the staff were unreal and it was truly a great trip. Start to finis [... read more]h, we had a really good time!

Hotel Emporio Ixtapa: Love my 1st holiday to Mexico

I felt like I was truly in Mexico. The people food and experience was amazing. I would suggest they vary the music and reduce the volume. Our group of 20 did have some form of g. I. Issue. Love the beach, turtles and sun and surf. Tammy was a fabulous agent and very helpful co ordination this trip

Las Brisas Huatulco: Great Resort

Las Brisas is a beautifully kept resort. Beaches are lovely with lots of lounge chairs on beach and poolside. Buffet excellent. Rooms satisfactory. Smart tv a bonus for steaming English programming. Definitely on our return to list.

Bahia Principe Explore Akumal: Awesome Resort

Bahia Principe Akumel is one of my favorite resorts, the staff are always smiling and willing to help, they go above and beyond. The customer service was oustanding. The atmosphere in Akumel was so relaxing and soothing to all on our trip. The rooms were very clean and fully stocked with towels, drinks, etc. every day. Many a la carte restaurants to choose from. Buffett foods was good as well. would recommend this hotel.

Grand Park Royal Cancun: Unforgettable trip!

After researching for months before booking an all inclusive resort in Cancun, I finally booked Grand Park Royal Resort and it did not disappoint! Great rooms, service, food and beach! Our butler, Rocio was the best! Highly recommend booking your next trip to Cancun at Grand Park Royal! The beach was amazing but the tide was too high and near impossible to swim so just keep that in mind when going to Cancun in November.

Blue Bay Grand Esmeralda: Mediocre

My room was flooded twice as well as my friend's room after a downpour. The food is average at best and the water at the beach is murky/black... a far cry from the aquamarine Caribbean you'd expect. Spotty internet throughout the resort. While severely understaffed and overworked, the staff were amazing and always did their best - the only positive.

Riu Santa Fe: Amezing resort

Very very very good resort, nice food, rooms pools…bars, parties. very nice lobi maybe you need to have shatl to the city !!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!

Camino Real Zaashila: Small Friendly resort

There was noisy, dusty construction during our whole stay. There were not enough choice of dining rooms and limited menu options at dinner time. Breakfast and lunch facilities and were very good with lots of choice. The beach and pool were awesome with lots of pilapas and good bar service. The staff were always friendly and accomodating. This resort is not set up for all inclusive guests. As a result every transaction was billed and signed to the room which was time consuming, inconvie [... read more]nient and inefficient. Some menu items were not available on an all inclusive stay - for example, steak and lobster. The rooms are simple, clean but could use an update. The latch on the sliding door to the balconey was not functional which could be a security concern. Because of the design of the resort the balconey was not easily accessible from neighbouring room's balconeys so we did not feel it was a worth while complaint while we were there. Our Westjet representative did make a note of it, however.

Riu Santa Fe: Fantastic resort!

Everything was amazing from the staff, food, and location. The rui parties and entertainment was always something new and a sight to see. The resort has its party areas but also has areas for family and couples to enjoy peace and quite.

Catalonia Yucatan: Room Review

We were originally in the comfort room, which was hugely disappointing. The door lock didn’t work, it was outdated, and looked nothing like the photos. We had to upgrade because the room was unacceptable. The upgraded room was lovely.

Platinum Yucatan Princess: Wonder resort

We had a great time we loved the swim out room it was a great feature and will do it again. Food was ok would have loved more options. Service was great everyone was friendly Thanks for a great week

Ocean Coral and Turquesa: Great resort for the price point

Rooms were nice and clean. Good size resort. Buffet was good. Staff was friendly. Fairly quiet. Because of the risk of jellyfish and spiky fish there was a red flag (almost all resorts). No ocean swim

Riu Palace Cabo San Lucas: Beautiful resort

Our first stay at the RIU Palace, Cabo San Lucas and would not hesitate to return. The resort is older and starting to show signs of aging, particularly in the pool areas. But overall the resort is very clean and extremely well maintained. The staff were always friendly and interested in providing top level service. We had a junior suite with partial ocean view overlooking one of the pool areas and the sea of Cortez, excellent view. Our pool was the activity area so it could be a little noisy  [... read more]during the day but at night it was quiet. The room was spacious and very comfortable. The bed was a little firm but we still had good sleep. Food at the resort was plentiful but mediocre at best. I compare the food service to that we experienced on cruises and it doesn’t meet that standard. After seven days we decided that the large buffet restaurant had the best food offerings and it was generally good. The specialty restaurants were disappointing, they tried but missed the mark in most instances. The Italian restaurant was a great place for lunch, not as busy as the buffet and provided made to order pasta along with a nice salad bar and other food choices. Another miss is with the wine on offer. Being a Spanish resort chain I was expecting some decent wine. Not the case by far. I have purchased wine for $5 a bottle that was way better than what was available. RIU needs to up their game in this area. Entertainment and activities were very good, the entertainment/activity staff were fantastic. Bars were open and relaxing, extensive drink menus. Lots of seating around the pools. The beach is beautiful but caution is advised because of undertow.

Grand Palladium Vallarta: Do your research

You need to do as much research as possible when you are spending a lot of dollars on a trip. We found that we were sort of held captive in the resort because the taxi fares from the hotel were inflated by a insane amount. We did not know exactly how far this resort was from the town of Puerto Vallarta or how much Taxis would cost on this coast. well they are incredibly expensive. Compared to other places I have traveled in Mexico they were four times as much and the number of passengers ra [... read more]ised the price. At least that is what the hotel told us when we asked at the desk. The other research to do is ask about the condition of the beach.. The one at this resort was some sand and rocks that were real foot and ankle scrapers.. The waves were high and not pleasant for youngsters below 8 years old.. Its really a surfing beach. The Hotel staff were really great and the food was very good although you needed to make a reservation for most of the restaurants between 9am and 11am if you wanted a seat in most of them. The ones without reservations were very good buffet style places.