Iberostar Selection Paraiso Lindo: Loved it!!!!

Very nice resort. Loved the fact that there are so many different types of pools for kids. There are other Iberostar resorts and shopping mall at walking distance. The Star Kids program for kids is a relief for parents with young children. Ambiance is really good and food is okay. The staff is very helpful and they really care. Just want to share an experience we had My 8 year old girl collected all small memories of her trip in her little purse which she forgot at a restaurant the night bef [... read more]ore we were supposed to check out. We didnt remember it was missing until we had 15 mins left to leave for airport and she was in all tears. The staff tried their best to get her purse and Ryan (who sits at front desk) came running behind our bus (our bus just was taking turn) with the purse. It was really nice to see such dedication and we truly appreciate it. We left our vacation with all smiles and were glad that we selected this hotel. Thanks to Fred from trip central for suggesting it.

Iberostar Origin Laguna Azul: Nice rewort

The resort was built wisely for rain and winter season (5). No umbrella is needed to get to the restaurant. It is still in a very good condition. The beach is perfect (5+). The staff is nice and helpful (5+). The food during the second week was OK (4).Just keep in mind that the end of October is not the right time for a Cuban vacation.

Iberostar Selection Ensenachos: Resort only 50% open

Although the grounds are well kept and groomed the resort facilities were under refurbishment, the large pool with the snack bar was totally closed and needless to say, that was the pool closest to our accommodation. We have visited Cuba four times and understood the food was a bit repetitious however the main offering was pork, my wife and I can live with that but the grandchildren (9 & 5 ) just don't like pork, don't know what happened to the chicken. The serving staff in the main buffet area  [... read more]were great, always attentive and cleared tables very promptly. The chamber maids were very cheerful and the rooms were large ad clean. The beach, because of Mathew, was small, the area was still suffering from high tides we had to abandon the beach at 4pm. My grand children had a great time, Not so much us older people.

Iberostar Selection Paraiso Lindo: No Regrets about this Resort

I must say that it was a supreme pleasure to be at this Resort One word comes to mind Immaculate. I have never seen so many workers toiling to keep the resort in pristine condition. Gardeners, cleaners concierge wait staff etc. Grounds incredible Staff and Service fantastic Variety much to do Shopping very good Swimming Excellent beach and pools I will end off saying that we had a fantastic time because of what I mentioned above and would not hesitate to return to the Iberostar Playa P [... read more]araiso Lindo Mexico

Iberostar Origin Playa Alameda: Oct 16 to 23 2016

The resort is very nice when you arrive. The rooms however are in need of updating at least. We had a room that had no working A/C. Lights didn't work, our phone didn't work, it smelled moldy and the toilet didn't work We went to the front desk (since we had no phone) and we were given another room which was a great improvement. From that point on it was a great week. The staff are all wonderful and friendly Unfortunately there was also construction being done but it didn't spoil our week

Iberostar Origin Playa Alameda: Not a 5* at all

We were not impressed with this hotel. They say in Cuba a 5*(star) is really a 3*, but last time we were in Cuba we stayed at a 4* and it was better than this hotel. It was all the little things that they missed; too many to list. Would never stay there again.

JOIA Bavaro by Iberostar: Definitely a 4 star but not a 5

We booked this vacation with relatively short notice (~1 month before travelling). We had incredible reviews from friends about this hotel. Unfortunately, it seems that the good service people have left as with rare exception (Carlos and our butler Jose being the exceptions) the service is nowhere to be found anymore. Also stick with the A La Carte restaurants - the buffet is terrible.

Iberostar Waves Rose Hall Beach: Fun Fun Fun Resort!!!!

We had a most wonderful time at Iberostar! Super friendly staff, well kept and clean grounds and the food was absolutely delicious! Will definitely be going back in the near future! Out of this world experience!!!!!

Iberostar Origin Daiquiri: Small & comfortable resort

The hotel is small, easy to get around. Rooms are clean & the bed is comfortable. Food is ok for Cuba. Beach is amazing now that they have extended it. Lots of shade spots. The workers are all amazing. Will help with all your needs. No need to tip, but they are very grateful when you do.

Iberostar Origin Daiquiri: Great resort

Everyone and thing was great other than the sand fleas. Get rid of them and i would definately return. The employees of the resort were very friendly and helpful. I have never met such nice people. There service was excellent and the constant smiles made the trip. I wich i could have taken them all home. The food was great even though we were told it was not that good. The menu was great. The shows they had were great and the team of dancers was amazing. Working all day and entertaining at night [... read more]. My hats off to them. I would definately let my friends and family know what a great time we had.

Iberostar Origin Laguna Azul: excellent resort

An excellent Resort ...very refreshing and comfortable location.Well organized trip and arranged buses.Will definitely visit again and recommend others to visit. Staff is also very friendly and helpful. So Well connected.

Iberostar Origin Laguna Azul: Amazing Time

The hotel was amazing. Very well kept together. The only thing was that our room had bad air conditioning and a horrible smell coming out of the air conditioning. The food was an 8/10. The staff was a 10/10. Wifi you have to pay 2 pesos for an hour. Go out into the city to the club strip one night. It's a lot of fun. Pool bar is the best place to hang. The beach was phenomenal and beautiful. Drinks were amazing. We did the jeep excursion which was $100 Canadian. It wasn't worth paying that much  [... read more]and I definately would've done something else but oh well. Overall, beautiful resort.

JOIA Paraiso by Iberostar: Worth every penny

My wife and I have been to many all inclusives but this one takes the cake. We upgraded to beachfront and it was worth every penny. Example when we hung our baiting suits out to dry on the balcony the phone promptly rang. It was the butler asking if he could have our suits dry cleaned for us. These guys pay attention to the details. From everyone remembering your name somehow to the complimentary sunscreen incase you forgot yours they have every angle covered. Even the bartenders remember your d [... read more]rink and the pool staff have your spot waiting for you every morning. Can't say enough good things. Oh and the food is actually good. Seriously good eats. Different every day and room service will even bring you pasta at 3 am. Could keep going on but everyone should experience this level of luxury at least once. A+++

Iberostar Selection Paraiso Lindo: Awesome Vacation

This resort was amazing. So much to do and very family friendly. From the wave pool to the lazy river, and so many pools to choose from. There was always a good selection of food and snacks, and the night time shows were great!

Iberostar Selection Varadero: Great Resort!

Our family had a wonderful, relaxing and fun time at Iberostar Varadero! The grounds were beautifully landscaped with lots of deck space and swimming areas. Our family enjoyed time at beach, daily entertainment and activities such as salsa dancing, water polo, volleyball and much more! The nightly entertainment shows were fantastic! Very friendly staff and great service!

Iberostar Origin Playa Alameda: Tired Resort

I was at this resort 8 years ago and it has definitely been let go since. Although some improvements have been and are currently being made the overall upkeep needs improvement. Staff for the most part appears unhappy which is a big change from the last time. On the plus side beach was beautiful, entertainment was awesome and food was actually not bad...we definitely did not go hungry.

Iberostar Origin Playa Alameda: Off season and it showed!!!

I've stayed at other resorts including other Iberostar hotels in Cuba so I know to lower my standards but this was shocking... We were there for 6 days and 5 nights and was an adult vacation with 9 couples...The food was great and the specialty restaurants were very good with premium cuts of meat and fish... the grounds were not up kept at all, glass on the floor on day 1 and day 6 was still there!! They were under renovations which was fine they had it sectioned off and the workers were very re [... read more]spectful... The rooms were run down, musty and the air conditioner didn't work the first day, the maids poorly cleaned the rooms even when we left a large tip!!we continuely had to ask for towels, soap every night which was annoying after day3 ..I found the drinks really watered down and not a large selection of premium liquor unless you find the cigar bar( which we stumbled across it)...our pool waiter "Louis" was the high light of the trip, he was fantastic with our large group and really works hard to provide exceptional service...the beach wasn't good for anyone who was older as there was a drop in the sand that could be dangerous however the water was fantastic and the staff on the beach was fantastic also and always very helpful... Your staff is truly your greatest asset at this hotel.. I would return to Cuba but try another resort..

Iberostar Waves Paraiso Beach: Beautiful Paraiso beach

My wife and i really enjoy being there among all the Hotels we done before,food was good,the room was clean,the beach awsome and clean,nice big lobby,overall rate 4.5 on 5. We lack electricity and water for 7- 8 hours but was ok,the only thing we could say is that the shuttle was not comming fast enought,sometime waiting 15 minutes,specialy at supper or breakfast.

Iberostar Waves Paraiso Beach: You decide for yourself!

This was our first time here but for one of the couples travelling with us this was their second. Upon our arrival we were met with our first disappointment - we had requested a second floor but got a first (that was not a big deal really) The second was that we requested a king size bed and got two doubles that we tried to put together (with the wall lamp in the centre of the wall - this was quite trying!) Had to be extremely cautious when moving in the bed. We did request a change and were ac [... read more]comodated a couple of days afterwards to a beautiful 3rd floor king size bed room. Issue there was that we needed an extension for a walll plug as my husband uses a sleep apnea machine (for breathing) that he could not use as the electricity doesnt seem to work when there is no movement in the room for a while. This could be fatal to some! The grounds on the resort were impeccable. Very well kept by staff on a daily basis. The staff was vbery courteous and always there if you needed them. The beach was for the most part good. You had to be very cautious upon entering due to rocks and certain areas were quite seeweedy. If you got yourself past that point you were good. The food was very good in most of the a la carte restaurants. The mediterannean was by far the best! Buffets were always well stocked and there was food a plenty at all times. The electricity went out for about 12 hours one day and the water was out for a few hours on another. From the group of six travellers 5 of us had contracted tourista. For both my husband and I this was a first. We have travel every year and have never experienced this issue before. The entertainment (the couple of times we attended) was not the best - we never returned. One big kudos does go the the Zumba instructor (on the beach) He was the best Zumba teacher that I have ever experienced. Service at the front desk was always courteous and staff were as helpful as they could be.

Iberostar Origin Laguna Azul: Great place but could be improved

It's a beautiful resort but we had one beach towel for the whole week. Not pleasant as well chasing for basic room supplies, ie: room towels, water and toilet paper. In spite of the discomforts, an overall great trip!