Our Verified Customer Rating 4.1

Our Verified Customer Rating 4.1

(7235 Reviews)

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Tsrenaud  - 

Verified Purchaser

Memories Cayo Largo: Great vacation at Cayo Largo

Very close to the airport, you will be checked in within an hour of arrival. Beautifully landscapes and maintained grounds, with two salt water pools and fish pond and artificial river. Large, well equipped rooms and comfortable beds. Stunning beach with the white powder sand and turquiose see, plenty of fish swimming in the shallow water. Basic food. Excellent entertainment program, with live Latino music, and great dance shows with professionaly trained ballet dancers. Would highly recommend t [... read more]

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Private  - 

Verified Purchaser

Melia Cayo Santa Maria: Do not go here in the immediate future

I have filed a complaint with Air Transat and Meila International upon our return from here July 14 2017. There are some serious problems at this location and need to be addressed I have given both Air Transat and Melia the opportunity to make good on our vacation woes before I publish my detailed account of events but for now, the beaches are beautiful and there are 14 other establishments in Cayo Santa Maria to choose from. Until the health , saftey and customer service issues at this resor [... read more]

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Private  - 

Verified Purchaser

Melia Cayo Coco: melia cayo coco

the room was nice, the beach was great , more variety on the food.we would go back again for sure and even drive down to Pilar beach again! We didn't get bitten and the pool was clean. We do think people should clean the beaches more they are so beautiful

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Private  - 

Verified Purchaser

Paradisus Princesa Del Mar: Not as good as Melia Marina Varadero

Personally I think the staff at this resort isn't as friendly as other hotel such as Melia Marina Varadero. The rooms were clean though which is always a plus. The beach on the other hand didn't have staff to serve us drinks which was a con when compared to Melia Marina Varadero.

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Redknight881  - 

Verified Purchaser

Melia Marina Varadero: I would go again tomorrow!

We thoroughly enjoyed our stay at this resort. I have very complaints about anything. The only thing I would pass on to the hotel there is that they didn't make it clear about their policy on the beach towels. We did not know that we needed to return our beach towels to our rooms at the end of each day. We had a couple go missing on us and the hotel tried to blame us for this and initially they would not replace them. After much discussion, they eventually did, and the issue was resolved. One [... read more]

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Katarina32  - 

Verified Purchaser

Melia Marina Varadero: Very Nice Resort - Great beach and Staff!!

I went on vacation alone with my 14-month old son and I cannot tell you how great, helpful and kind all of the staff were. The beach - as always at this part of the peninsula is amazing. This time around the water was very clean and calm. The hotel and room were decent. For it being fairly new I feel like more upkeep is needed to retain the 5 star rating. Another thing that was a little annoying is the lack of quicker access for someone with a stroller but all in all it was a great and relax [... read more]

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Private  - 

Verified Purchaser

Melia Marina Varadero: Beautiful Boutique Style Resort

The Melia Marina combines tropical sophistication with a relaxed , warm atmosphere. The Marina with picture perfect yachts adds an additional pleasure to the beauty of the resort. Stroll along the marina, where you can view shops, restaurants and the resort. Rooms are standard, but are well maintained and include cable television, a safe, air conditioning, fan, laundry service, extra large shower and soaking tub. The Bar refrigerator is stocked each morning with a 1.5 liter bottle of water, [... read more]

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Annal  - 

Verified Purchaser

Sol Varadero Beach: Was ok

The resort was ok. Lots of walking. Food wasn't that great. I have had better in cuba. Housekeeping in the room could be better. I found the last guy that staped in the same room id's in the night stand. I mailed them to him when I got back to Canada. There was dust on the shelves where I put black pants picked them up and they were white! I will not be returning to this resort. The staff was nice. The ocean was great.

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Private  - 

Verified Purchaser

Paradisus Varadero: great beach and pool...but that's where it ends

I was unhappy with this resort. our room was missing a door in the bathroom, the whole week we were there there was no towel service for beach towels, and that may have ok if not for the fact that my two kids never received any towels. So the 5 of us were sharing 3 beach towels for the entire week. The 24 snack bar was under repair, and did not open up till our last day there, which is where our kids would have most preferred, and the mexican restaurant was also under repair. We did not en [... read more]

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Private  - 

Verified Purchaser

Paradisus Varadero: Great country, not so great resort

Cuba is a beautiful country with amazing beaches which we enjoyed very much. The resort however, is a different story. The breakfast and lunch buffet are horrible and the 24 hour snack bar was closed for most of our stay. There is a lot of construction going on everywhere. We got to our room during the night and there was no lighting leading up the stairs which made it very hard to see. The room itself was a decent size but the pillows on our bad smelled like an old wet rag. Also, the walk in sh [... read more]

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Edtuler  - 

Verified Purchaser

Paradisus Princesa Del Mar: this 5 star is not much better then a 3 star

I have been to Varadero several times over the last 20 years. When I was a student on a budget I stayed at 3 star hotels, then as a young professional I would stay at a 4 star resort. Now at middel age my wife took me away for a weekend over my birthday and she plurged on a 5 star. The beach is always great. The best I have seen in he Caribbean. But the food in Cuba is always bland. Not bad just bland. I was hoping with this 5 star the food would be better. Unfortunately, it was worse. M [... read more]

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Private  - 

Verified Purchaser

Paradisus Princesa Del Mar: less than what we expected

... the common remark that my wife and I shared during our 5 days at Paradisus Del Mar was " thank goodness for royal service " otherwise the time spent would have been a disaster. Even with royal service, certainly things could be improved upon, but for what we needed the time for which was R&R, it was ok. The rooms need some upgrading, but thats minor, the explanation upon arrival needs to be thorough (my wife is fluent in Spanish). From what we could see the resort was at about 60% occupancy, [... read more]

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DeeTours  - 

Verified Purchaser

Sol Rio de Luna y Mares: Wonderful Cuba!

This hotel, and this area of Cuba is just excellent. The food is very good, the beach is unparalleled and the staff here can not do enough to help you. I highly recommend this hotel if you want a wonderful Cuban getaway at a decent price!

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Private  - 

Verified Purchaser

Paradisus Varadero: Travellers with kids be aware

I stayed at this resort with my husband, sister in law and travelled with 6 kids ranging from 2-19 years old. I want to start off by saying the good things. The resort grounds, beach, pool and people are wonderful. As many of you have heard that Cuba has a terrible rep for having disgusting food on the resort. This is sad but true even at this 5 star hotel. I don't want to get into the food too much but just know even if u go to 5 star don't expect good food. The first night I arrived to [... read more]

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Suedan  - 

Verified Purchaser

Melia Cayo Santa Maria: Amazing

We loved it and plan on getting married there. The staff was excellent very friendly and make you feel at ease. The beach was amazing and the grounds were very clean. Daniel the cook made a a special lunch on our last day...it was the best meal I have ever had in Cuba.

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Maria Valloreo  - 

Verified Purchaser

Melia Peninsula Varadero: Super Resort

This is my thirteenth time to Melia Peninsula ,I call it my home away from Home .I have made many friends over theyears.Love the Cuban people they are so friendly and polite. The grounds of the resort is stunning ,a joy just to walk around to see how well kept they are. The buffet food was Cuban food if you know what I mean no spice little salt but that is Cuba and better for the health.The Restaurants was a treat ,good ,enjoyable and nice. The manager walks around all day long ready and wi [... read more]

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Private  - 

Verified Purchaser

Sol Rio de Luna y Mares: Best Melia resort in Cuba

Mares y Luna is the best Melia hotel I visit so far in Cuba which include Rio de Oro Paradisus, Melia Memories and Melia Havana. There are great public places and pools, perfect beach and entrance to see, no rocks! The room was very clean and the bathroom's utilities are in good conditions. Great for families with kids. Going this place again in the fall.

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OwenB  - 

Verified Purchaser

Paradisus Rio De Oro: Highly Recommend

When we first arrived we were pleased that the rooms looked just like they did online - they were great! We ordered room service and the food was poor quality, which worried us (we had heard great things about the food). Turned out that all the food at the buffets and restaurants was amazing! Beach, pools, facilities are all amazingly beautiful and peaceful. Truly is Paradise!

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Private  - 

Verified Purchaser

Melia Varadero: Great vacation!

We just got back from a two week vacation at this hotel in Varadero. It was our first time in Varadero and we really enjoyed almost everything about the hotel. The staff was amazing, and we really, really appreciated all the help we got from Humberto at the beach!! He really takes care of every client at the beach. We upgraded to the Level, and it was really worth it. All the staff at the Level were really friendly and helpful. It's a very clean hotel and we enjoyed the food. On the down side, w [... read more]

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Private  - 

Verified Purchaser

Paradisus Rio De Oro: Paradise Resort!!

The resort was breath taking, the grounds were beautiful, the room was very clean, always stocked with drinks and lots of water, the maid was great ! The food was delicious and there was lots of variety to eat ! Breakfast was the best and we had the best waiter named Norge !! The pool was amazing along with the beach ! The weather was hot ! The staff was always very friendly and was always there when you needed something day or night!! We have been twice there and will certainly be going again,  [... read more]

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