Very close to the airport, you will be checked in within an hour of arrival. Beautifully landscapes and maintained grounds, with two salt water pools and fish pond and artificial river. Large, well equipped rooms and comfortable beds. Stunning beach with the white powder sand and turquiose see, plenty of fish swimming in the shallow water. Basic food. Excellent entertainment program, with live Latino music, and great dance shows with professionaly trained ballet dancers. Would highly recommend t[... read more]his resort.
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Melia Cayo Santa Maria: Do not go here in the immediate future
I have filed a complaint with Air Transat and Meila International upon our return from here July 14 2017. There are some serious problems at this location and need to be addressed I have given both Air Transat and Melia the opportunity to make good on our vacation woes before I publish my detailed account of events but for now, the beaches are beautiful and there are 14 other establishments in Cayo Santa Maria to choose from. Until the health , saftey and customer service issues at this resor[... read more]t are quickly resolved I suggest another location.
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Melia Cayo Coco: melia cayo coco
the room was nice, the beach was great , more variety on the food.we would go back again for sure and even drive down to Pilar beach again! We didn't get bitten and the pool was clean. We do think people should clean the beaches more they are so beautiful
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Paradisus Princesa Del Mar: Not as good as Melia Marina Varadero
Personally I think the staff at this resort isn't as friendly as other hotel such as Melia Marina Varadero. The rooms were clean though which is always a plus. The beach on the other hand didn't have staff to serve us drinks which was a con when compared to Melia Marina Varadero.
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Redknight881 -
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Melia Marina Varadero: I would go again tomorrow!
We thoroughly enjoyed our stay at this resort. I have very complaints about anything. The only thing I would pass on to the hotel there is that they didn't make it clear about their policy on the beach towels. We did not know that we needed to return our beach towels to our rooms at the end of each day. We had a couple go missing on us and the hotel tried to blame us for this and initially they would not replace them. After much discussion, they eventually did, and the issue was resolved.
One[... read more] other thing, do not rely on the lifeguards at the beach. He seemed more interested in selling me cigars or tours to Havana than watching the water. In fact, I think I even caught him napping! Not good, especially if you have young ones with you (which a lot of people did).
Despite the warnings we got ahead of time that the food in Cuba was poor, our experience was the opposite. The food was just fine and the service in the a la carte restaurants was superb. We upgraded to "The Level" and it was well worth the extra money. It was very hot when we were there and we were glad that we were able to go up to the exclusive Level restaurant to use the wifi or play a game of cards instead of the hot and humid lobby. You could also get food and drinks there 24 hours a day. The hot dogs were amazing!
The staff there were very friendly, and they managed to usually overcome the language barrier just fine. The beach was beautiful and it was such a treat to eat at the beachside restaurant and enjoy the view while eating. It was spectacular.
I really would go again tomorrow.
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Katarina32 -
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Melia Marina Varadero: Very Nice Resort - Great beach and Staff!!
I went on vacation alone with my 14-month old son and I cannot tell you how great, helpful and kind all of the staff were.
The beach - as always at this part of the peninsula is amazing. This time around the water was very clean and calm.
The hotel and room were decent. For it being fairly new I feel like more upkeep is needed to retain the 5 star rating. Another thing that was a little annoying is the lack of quicker access for someone with a stroller but all in all it was a great and relax[... read more]ing vacation.
I have been to Cuba many times before and I can tell you that the food was decent - there were things that were amazing and others that were at par.
The only thing that I really didn't like was the lack of clean towels available for the exchange at the pool house.
Definitely would recommend this hotel to others.
The Melia Marina combines tropical sophistication with a relaxed , warm atmosphere. The Marina with picture perfect yachts adds an additional pleasure to the beauty of the resort. Stroll along the marina, where you can view shops, restaurants and the resort. Rooms are standard, but are well maintained and include cable television, a safe, air conditioning, fan, laundry service, extra large shower and soaking tub. The Bar refrigerator is stocked each morning with a 1.5 liter bottle of water,[... read more] pop and beer (all included). A short walk to the beach (about one minute) from the pool, is lessened by the friendly shuttle drivers who insist on carrying you across the road to the beach. Lovely beach restaurant with gorgeous sea view and beach bar add fun to this adventure. Beach activities start at 10 a.m. each morning and alternate between the beach and pool (volleyball, salsa lessons, morning stretching, games with prizes. Laze about by the pool on a lounge chair or covered cabana and enjoy participating in , or just watching the activities, listening to Cuban music, or eating and drinking at the restaurant (open 24 hours) or pool bar. Drinks are fabulous and bar tenders cater to your every whim. The YHi spa is simply amazing, and you don't want to miss it. Bring along a little extra money to take advantage of a massage, rooftop jacuzzi and pool, steam baths, sauna or facial treatments. The gym opens at 7 each morning. Enjoy the treadmill, stationary bike .weights or stair climber as you gaze at the pool. The front lobby/foyer and bar area is fabulous. Bartenders and servers are attentive, friendly and at your service. Many restaurants are available for a la carte dining (French, Italian, Seafood, Asian and Spanish). The main buffet serves meals 3 times a day and is a delight if you enjoy a variety of vegetables, pasta, pizza, salads, fish, dessert and fruit. Nightly entertainment can be found in the lobby bar beginning at 6:00 p.m. followed by a 9:30 p.m. show outdoors. This resort is best for families ( children aged 6 and up), couples and retired people. The bus ride/transfer from the hotel is approximately 50 minutes. Bring cash to change your money to convertible pesos at the lobby bank which is open daily. You can purchase wifi cards in the lobby ( 3 pesos for one hour) but connecting to the wifi can be challenging during busy hours (evenings are the most difficult to obtain connection).
Excursions to Havana, Jeep Safari and other activities can be arranged at the front desk. A physician is onsite daily for medical needs. A safe and lovely escape from daily life will be felt if you choose the Melia Marina.
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Annal -
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Sol Varadero Beach: Was ok
The resort was ok. Lots of walking. Food wasn't that great. I have had better in cuba. Housekeeping in the room could be better. I found the last guy that staped in the same room id's in the night stand. I mailed them to him when I got back to Canada. There was dust on the shelves where I put black pants picked them up and they were white! I will not be returning to this resort. The staff was nice. The ocean was great.
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Paradisus Varadero: great beach and pool...but that's where it ends
I was unhappy with this resort. our room was missing a door in the bathroom, the whole week we were there there was no towel service for beach towels, and that may have ok if not for the fact that my two kids never received any towels. So the 5 of us were sharing 3 beach towels for the entire week.
The 24 snack bar was under repair, and did not open up till our last day there, which is where our kids would have most preferred, and the mexican restaurant was also under repair. We did not en[... read more]joy any of the buffet food.
Service was not the greatest either. I do not think i received even one smile from any workers there during my stay.
the two positives were the beach was absolutely beautiful and the pool was great too.
I will not go back again.
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Paradisus Varadero: Great country, not so great resort
Cuba is a beautiful country with amazing beaches which we enjoyed very much. The resort however, is a different story. The breakfast and lunch buffet are horrible and the 24 hour snack bar was closed for most of our stay. There is a lot of construction going on everywhere. We got to our room during the night and there was no lighting leading up the stairs which made it very hard to see. The room itself was a decent size but the pillows on our bad smelled like an old wet rag. Also, the walk in sh[... read more]ower would always overflow into the rest of the washroom so we had to constantly keep towels laid out. We did really enjoy the beach and pools during the day and the Japanese and Italian restaurants were good for dinner. We made the most of our trip and still had a great time despite the poor level of service at this resort.
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Edtuler -
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Paradisus Princesa Del Mar: this 5 star is not much better then a 3 star
I have been to Varadero several times over the last 20 years. When I was a student on a budget I stayed at 3 star hotels, then as a young professional I would stay at a 4 star resort.
Now at middel age my wife took me away for a weekend over my birthday and she plurged on a 5 star.
The beach is always great. The best I have seen in he Caribbean. But the food in Cuba is always bland. Not bad just bland.
I was hoping with this 5 star the food would be better. Unfortunately, it was worse. M[... read more]aybe because it was summer and a rainy one at that, but this was the worst variety and quality of food ever. So was the quality of the drinks.
The buffet was the smallest I have ever seen, and staples like Pizza and fries were not available. Of the 5 Ala Carte restaurants only 2 were open and they both had more or less the same menu. There was a premium part of the resort and as it was my birthday the person in charge of the reservations gave us a table at one of those restaurants. The decor was very nice but the food was the same, bland, flavorless and rubbery meat.
As for the rooms they were modern with nice bathrooms and showers but it had a very strong mildew smell. I was going to ask to change the room? but as we walked by some other rooms that were being cleaned you could smell the same thing out into the hall.
So in short, I come to Varadero for the beach, not the pools and since a 5 star does not have better food or much better rooms then a 4 star I would not recommend the difference.
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Paradisus Princesa Del Mar: less than what we expected
... the common remark that my wife and I shared during our 5 days at Paradisus Del Mar was " thank goodness for royal service " otherwise the time spent would have been a disaster. Even with royal service, certainly things could be improved upon, but for what we needed the time for which was R&R, it was ok. The rooms need some upgrading, but thats minor, the explanation upon arrival needs to be thorough (my wife is fluent in Spanish). From what we could see the resort was at about 60% occupancy,[... read more] which kept it fairly quiet. I, on the other hand, can't say anything positive about the main part of the resort. The main lobby lacks feel and ambiance, with a feeling of a resort where nobody cares about how it looks. Tired and outdated grounds where grassy areas resemble picnics at the local park, lounges dragged by guests creates a vision of confusion and show a lack of order in this process. The pathways at night are poorly lit, and during the day its obvious that only half of the mismatched lights are working..its too bad because the resort is getting long in the tooth, and with newer facilities coming in, this one I believe will fall by the wayside unless Melia starts to spend some maintenance money. If you go, only consider Royal Service, but even still, we never had a WOW moment..
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DeeTours -
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Sol Rio de Luna y Mares: Wonderful Cuba!
This hotel, and this area of Cuba is just excellent. The food is very good, the beach is unparalleled and the staff here can not do enough to help you. I highly recommend this hotel if you want a wonderful Cuban getaway at a decent price!
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Paradisus Varadero: Travellers with kids be aware
I stayed at this resort with my husband, sister in law and travelled with 6 kids ranging from 2-19 years old. I want to start off by saying the good things. The resort grounds, beach, pool and people are wonderful.
As many of you have heard that Cuba has a terrible rep for having disgusting food on the resort. This is sad but true even at this 5 star hotel. I don't want to get into the food too much but just know even if u go to 5 star don't expect good food.
The first night I arrived to[... read more] the hotel by 9:30pm. The first hiccup was they had my family (9 of us) in different parts of the resort. They had one room in the new side of the resort and the other two rooms in the old side of the resort. I requested in advance from my travel agent and even emailed the hotel requesting to please make sure we were all very close to each other (all 3 rooms). I never received an email back from the resort about my request. Please note that all the pictures people post and the way the hotel advertise the hotel rooms all up u see is this beautiful brand new hotel rooms. This may not be exactly what you get.
Two of the kids 2 I travelled with have asthma. The rooms in the old resort have a high sense of mold smell in the room it triggered my daughter asthma and she got so bad that I had to see the doctor at the hotel so that she could be treated.
We had move 3 different rooms until I lost it on these people and finally they moved us to the newer side of the resort.
The new side is so beautiful but what cause my trip to come to an end is that one of my kids medication that I had stored in a money pouch went missing from the room. We are so careful with her medication as it's a medication she can't miss a dose and we spent a total of 4 hours searching high and low moving every piece of furniture in the hotel room looking for her meds. My daughter had a Nike hat go missing and one of my daughters googles went missing as well. I did lock a lot of things up in the safe but something's I left out because the safe was so full.
I spent a day and a half struggling to figure out how to get my daughter medication in Cuba. In the end we found out through hotel doctor that it's not a medication that they have in Cuba. I argued with the hotel and ask them to get me on the next flight back home in which they were able to get me and my entire family.
The resort staff was attentive to my emergencies but I spend everyday in stress because of everything I had to sort out from changing rooms 3 times, fighting to get a cleaner room and figuring out how to get my daughters medication to changing my flight last minute. I was relieved to be back home as this trip was a disaster.
If food is not an issue for u then I do recommend this resort because beach and grounds are beautiful but make sure u lock up anything valuable even medication. Also make sure you stay in the family concierge side as this is the newer side of the resort.
I believe who ever stoled the medication thought they were stealing money as it was in a money pouch and the wallet felt thick as if there was bills in it. Lesson to be learned for me.
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Suedan -
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Melia Cayo Santa Maria: Amazing
We loved it and plan on getting married there. The staff was excellent very friendly and make you feel at ease. The beach was amazing and the grounds were very clean. Daniel the cook made a a special lunch on our last day...it was the best meal I have ever had in Cuba.
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Maria Valloreo -
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Melia Peninsula Varadero: Super Resort
This is my thirteenth time to Melia Peninsula ,I call it my home away from Home .I have made many friends over theyears.Love the Cuban people they are so friendly and polite.
The grounds of the resort is stunning ,a joy just to walk around to see how well kept they are.
The buffet food was Cuban food if you know what I mean no spice little salt but that is Cuba and better for the health.The Restaurants was a treat ,good ,enjoyable and nice.
The manager walks around all day long ready and wi[... read more]lling to stop and chat if anyone desired to ask any information.We were impressed with him.
The beach was a little forgotten but as soon as all the new people get used to the hotel the beach will pick up..I personally cannot say anything negative about the hotel and we do hope to go back for our 50th anniversary next year..Afdvice if you are in need just ask the correct people and enjoy your stay.They also made many new renovations this year,beautiful rooms and if you are lucky MALady might be your Maid.Enjoy !
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Sol Rio de Luna y Mares: Best Melia resort in Cuba
Mares y Luna is the best Melia hotel I visit so far in Cuba which include Rio de Oro Paradisus, Melia Memories and Melia Havana. There are great public places and pools, perfect beach and entrance to see, no rocks! The room was very clean and the bathroom's utilities are in good conditions.
Great for families with kids. Going this place again in the fall.
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OwenB -
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Paradisus Rio De Oro: Highly Recommend
When we first arrived we were pleased that the rooms looked just like they did online - they were great! We ordered room service and the food was poor quality, which worried us (we had heard great things about the food). Turned out that all the food at the buffets and restaurants was amazing! Beach, pools, facilities are all amazingly beautiful and peaceful. Truly is Paradise!
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Melia Varadero: Great vacation!
We just got back from a two week vacation at this hotel in Varadero. It was our first time in Varadero and we really enjoyed almost everything about the hotel. The staff was amazing, and we really, really appreciated all the help we got from Humberto at the beach!! He really takes care of every client at the beach. We upgraded to the Level, and it was really worth it. All the staff at the Level were really friendly and helpful. It's a very clean hotel and we enjoyed the food. On the down side, w[... read more]e didn't appreciate the loud music on the beach and by the pool. It was too loud and it was constant. Sometimes we couldn't go out on the balcony and enjoy the view because of the REALLY loud music by the pool. On the beach, even if we were on the Level section, we still could hear the music. The only restaurant we didn't enjoy at all, is the Fuerteventura. The steak was so hard we couldn't eat it!! And last comment, we didn't appreciate having to pay 20 CUC for two towels that we forgot on the beach chairs. It was our first day at the hotel, we were very tired and we didn't know that we had to bring back our towels. The manager downstairs told us that they would try to find the towels, but if not, we would have to pay 10CUC for each towel. If you go there, always bring back your towels with you!!!!
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Paradisus Rio De Oro: Paradise Resort!!
The resort was breath taking, the grounds were beautiful, the room was very clean, always stocked with drinks and lots of water, the maid was great ! The food was delicious and there was lots of variety to eat ! Breakfast was the best and we had the best waiter named Norge !! The pool was amazing along with the beach ! The weather was hot ! The staff was always very friendly and was always there when you needed something day or night!! We have been twice there and will certainly be going again, [... read more]best resort in Holguin Cuba