Riu Reggae: 5 star not, maybe a 3?

Upon arriving at the Rui Reggae we were all underwhelmed. I understand that this is a brand new property, time will not help this place! I also understand this resort was built using Riu's new "plan". Not sure who they hired for this, but obviously someone who doesn't travel much, and if they do, not at 5 star resorts. To jam this resort into such a small plot of land was their first mistake. There are so many chairs around the pool and on the beach, it is uncomfortable. A great number o [... read more]f rooms either have views of drainage areas, or a massive white wall from the Rui Palace which is right next door. They placed what must be a sewer drain right between one bar and the entertainment area. I assume a sewer drain, as every time you went near it, it smelled like raw waste. This resort has two other Rui properties right beside it. The Rui Palace and the Rui Montego Bay. Because we were so disappointed in the Reggae, we walked up the beach to view the other places. Our thoughts were to possibly change to one of these others. These other properties look identical and after speaking to guests at each of these resorts we decided to stay. The comments on the other properties were not good either. They did do a few things right! The staff at the hotel were all exceptional! The food in the buffet was also exceptional! Only got into the steak restaurant because of the line ups. It was just okay. Good luck Rui, but I can only imagine this property being deserted at some point.

Senator Puerto Plata Hotel: Awful

The hotel was extremely outdated. My air conditioning did not work and they did nothing about it for 3 days. There was a leak in my ceiling that they did nothing about. The overall resort was very unorganized in the way they do their entertainment and plan their shows. I will never return to or recommend this resort

Riu Ocho Rios: Good experience

Good experience, excellent food, ok service, ok room, excellent beach, excellent grounds, excellent corridors/lobby, excellent terraces for eating areas, excellent restaurants. There was a continue buzzing on the VIP beach -like a noise coming from a big vacuum. There were not enough seats in the theatre during the shows. Poor quality shows. The TV in the room was to small and we had no internet access in the room. It was hard to exchange the big dollar bills to 1 dollar bill (for tips)-no [... read more]t available at front desk. Sunwing experience was bad -the flight was delayed for too long and we arrived at the hotel at 1am. We were very scared on the bus drive from the airport to the hotel. Nothing happened but Jamaica is a dangerous place and we should not travel during the night time.

Senator Puerto Plata Hotel: Meh

If you're going on a vacation to have good food and to be entertained I would not go here unless you're going to spend money on things outside of the resort. Food was the same everyday and nothing was organized so you had no idea what was happening each night. My friends and I had to entertain ourselves basically. Weather and beach was beautiful though. This resort is more for young children and older adults not for ages 13-35

Riu Palace Costa Rica: Beautiful Resort!

The property grounds were all kept and clean. The ocean view from the rooms was amazing! Such a pretty place to vacation. The staff were fairly friendly, the rooms were clean and the food was delicious! Certainly a great place to get away enjoy the sun and some wildlife. Would absolutely recommend. Only suggestion for people looking for some more exciting excursions, they are about 4 hours away from the hotel. Keep that in mind while booking if you're looking for mountain/ volcano adventures.

Senator Puerto Plata Hotel: Not Great

Definitely not a 5 star resort. Beach was nice but nothing else. Horrible entertainment and very low key. Food was ok but it did not change. The a la carte restaurants were just ok as well. Would not recommend going to this resort. I have been to many resorts for equal or less money and this was by far the worst experience. If you are going to have fun, do not go.

Riu Reggae: Loved the Riu Reggae!

We stayed at Riu Reggae Dec 26-Jan 2nd. What a great resort! The staff are so incredibly warm, friendly and welcoming. The resort is brand new, and they do an amazing job of keeping it clean. The restaurants offer a great selection of meals/themes. Try the drink of the day, you'll love it1

Riu Palace Tropical Bay: Riu Palace Negril

One of the nicest beaches I have seen, warm water and sandy beaches. Pools were a lot smaller than they appeared in pictures on line. Rooms were average but my biggest complaint would be the 2 beds pushed together to form one large bed. Food was average, but their system of having to stand in line to make a dinner reservation was frustrating. Staff was friendly and accommodating.

Riu Reggae: Exceeded all expectations!

After booking Riu Reggae initially, I was a little discouraged by all the negative reviews I was reading. Some people were even switching hotels. Having just returned, I have one thing to say: YOU ARE TOO PICKY!!! My review is long, but hopefully it will answer a lot of the questions I have been reading: My boyfriend and I stayed Dec 24-31/16 and absolutely loved everything about it. Check in was seamless. Our room was ready, spotless from day 1 to 7, tastefully decorated, and very mo [... read more]dern. The food was absolutely incredible. Top shelf all the way. Especially on New Years Eve. The effort the staff went through to make this evening special was admirable. They even had an electrician there in the morning doing special lighting for the evening. There were ice sculptures, all-you-can-eat seafood, beef wellington, lamb...you name it, it was there, and it was all amazing. The food was great every day; breakfast, lunch and dinner. And the jerk chicken hut on the beach was unreal as well. The staff and entertainment crew was so friendly, talented and personable. A special thank you goes to our favorite bartenders Kevon and Dexford. From night one, they treated us like their best friends. Zee, Vibes and Barbie on the entertainment team were very hospitable! They are excellent dancers, clearly love their job and are great at it. People complained about having to walk to the disco at Riu Montego Bay and that there should be a shuttle. OMG! Walk...it's 5 minutes away, you're in a tropical country, and the drinks are included. The spa was top notch as well. We had a massage on the beach. The drinks were amazing. They have the best mango daiquiris. They have premium labels such as Tanqueray gin. Free, unlimited wifi everywhere on the resort. Yes, there is a gift shop in the lobby. Yes, there are hairdryers in your room. If it doesn't work, the front desk will give you one to use for your stay. The shower has a shampoo dispenser in it and there is plenty of hot water and water pressure. The towels and bath robes provided are high quality. The garden view rooms are SO peaceful and quiet. The beach is private and beautiful. For those who complained, you clearly didn't walk to the other two resorts. Riu Reggae definitely has the nicest beach of the three. You can always find a beach lounger. You may have to walk around to get one, but they are there. And they can be moved. So if you don't like where you found it; move it to where you want to sit. There is no ATM at the resort. There is one at Riu Montego Bay in the casino, but if it is out of order, there is a Scotiabank right across the street in front of Burger King. Yes, planes fly overhead, but you are on a tropical island that is in demand. It's the only way in and out. The pools are gorgeous with pub-style tables IN the pools. Very nice. My boyfriend and I joked and said if we HAD to find one thing to complain about, we would say the drink coasters in the bars are too thin! Ha ha ha ha....Honestly, that's all we could come up with. For those of you with trips/weddings planned at Riu Reggae, rest assured, you are going to absolutely love it!

Riu Republica: Riu Republica, what a gem!

This is by far the best hotel we've ever stayed at! We really enjoyed our stay at Riu Republica resort in Punta Cana! The food was excellent, the staff were very friendly and the grounds were very well kept. The rooms were gorgeous and we enjoyed the fantastic view of the ocean. They had a lot of entertainment for our whole family, including our granddaughters who enjoyed the dancing lessons! We would not hesitate to go again, as we absolutely enjoyed our holiday and felt safe and relaxed the wh [... read more]ole time. Thank you for a great family holiday in the sun, we are very grateful! Remi and Monique

Riu Republica: Excellent Resort!

We arrived on December 16, 2016. Our two daughters had already been there for three days. Our check-in was flawless, the person checking us in even changed our rooms so we could be close to our daughters ( we didn't even have to ask). The resort is absolutely beautiful, extremely modern. The grounds are immaculate. The food is among the best we've ever had. The buffet had a great variety, and the quality of the food was second to none! The beach is absolutely amazing. All in all, there is no [... read more]t one negative comment I can make about this resort, from the staff, to the food, and the overall property! I highly recommend it and would go back any time!!

Riu Palace Jamaica: Great Resort

Everyone was very helpful and extremely friendly. The weather was terrific. Great last minute trip. Booking was easy. There were no shortages of smiles. "Oscar" really stands out. Would highly recommend this resort to family and friends.

Riu Ocho Rios: Beautiful resort

Dining rooms nice, grounds are beautiful as well as the pools. The washrooms were to far from beach and dinning. The jerk hut on the beach was very good. Chicken amazing the sides were just okay. Upgrading was not worth the extra except for the beach area. No extra for the al a carte . Had to wait just like everyone else. The entertainment was very good. The staff were very friendly and helpful. The excursions were very expensive. The ride from airport was much to long, stopping for the  [... read more]smokers who took there time. Going back from hotel to airport was quick with no stops except to pick up passengers.

Riu Palace Jamaica: Perfect adult getaway.

Courteous staff, well kept with modern amenities, great food and drinks, great accessibility, exceptional value, secure environment, good entertainment, awesome beach, great pools, variety of music and activities.....

Riu Palace Costa Rica: Wonderful Vacation!

The Riu Palace was so much more than expected. The rooms and grounds were immaculate, the food delicious, and the shows were fun. The people that worked at this resort were kind, friendly, and accomodating. I would definitely recommend this resort and Costa Rica, in general. What a beautiful place to be.

Riu Emerald Bay: Amazing Resort

Excellent and very polite staff. Great food with lots of variety to choose from. Well maintained and great place to relax. Variety of tours is an icing on the cake. Airport reception crew is excellent. Will do it again!

Riu Montego Bay: Wonderful place, wonderful people!

The resort is extremely close to the airport so after a grueling day of travelling, you're only a 10 minute bus ride to paradise! Walk into a gorgeous, spacious front foyer where friendly staff are ready to assist you. (And put a drink in your hand!) All inclusive really means all inclusive here with unlimited drinks inside each room. Although all main areas have strong wifi connection, there is no wifi inside the rooms. (It is available for a fee.) Every night my family and I would loo [... read more]k forward to the exciting shows after dinner. The Riu entertainment crew and dancers are so talented I really thought I was watching The Grease musical or a Michael Jackson concert! They are always ready with activities by the pool, dance lessons and fun games. The crew really impacted my stay at Riu Montego Bay. There is so much culture and beauty in Jamaica. One of the best trips by far! Amazing staff and service, great food, and beautiful beaches!

Riu Palace Pacifico: I keep goimg back because the place is beautiful and well kept but the staff are lovely and friendly.

As above - well kept but the staff are so genuine and friendly. I wish the economy could pay them more- they are so worth it. Despite that, they are all quite lovely and I will keep going..The quality of the food depends which chef is on that day but ranges from great to OK.

Riu Palace Antillas: Awesome vacation!

We had an amazing vacation at the Riu Palace Antillas! The staff was friendly and helpful. The common areas were updated modern design. The rooms require total renovation to match the 5 star rating of this Riu hotel resort. The a-la-carte Steakhouse restaurant offered an excellent steak however the ambiance was lacking. We liked the fact that we could visit the adjoining Riu Palace Aruba and use all of their facilities except the a-la-carte restaurants.The powder white beach is awesome although  [... read more]the water was not clear during our stay. There are also some gorgeous beaches within a relatively short distance. There is a beautiful boardwalk that runs all along the resort strip. The sunsets each evening are beautiful and relaxing.

Riu Reggae: Relaxing holiday

Just got back last week and had a very relaxing holiday. Since it is a new hotel everything is very clean. Checked into a garden view room which had a view of a wall and ugly trees. Was able to upgrade to an ocean view room which was great. View of the beach and pool. Depending on what you are looking for in a holiday the Riu Reggae for me has some faults. No room service which I missed. If you do not offer room service then at least have a coffee maker in the room. Very far to go in the morning [... read more] for a coffee. I would of enjoyed having it on my balcony. The beach is man made so in places very stoney and it is not long if you enjoy walking. The pools are shallow maybe 3 feet. Not a lot of service around the pools and none on the beach. Food in all the restaurants were good and great variety in the buffet. Nice hotel but no wow factor!!