Our Verified Customer Rating 3.8

Our Verified Customer Rating 3.8

(32373 Reviews)

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Jim/Milton  - 

Verified Purchaser

Memories Caribe Beach Resort: Great time. Again!

We were here end of June this year as a party of 6. We had a blast. When we saw the deals$ we checked the Hurricane forecast and took our chances. This time 4 of us went and were not disappointed. Some improvements were noticed, so new GM Iago, is working his plans. The weather had approx 1.5 hours of heavy rain and thunder. The rest of our time was.perfect. Repeating my previous review, I can say the staff are amazing and will go out of their way if you treat them with respect. The food really  [... read more]

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Laura  - 

Verified Purchaser

Sanctuary at Grand Memories Santa Maria: Amazing resort!

This was our second time vacationing at Sanctuary at Grand Memories! We loved it just the same. We realized our timing was a bit out of season and some adjustments were made (lunch and dinner buffet were served at the main hotel). The staff was friendly and helpful as usual. We had our butlers from last year remember us and conversations were pleasant and it was like talking to old friends. Accommodations were welcoming and we didn't have any problems worth mentioning (minor inconveniences).  [... read more]

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YuYu  - 

Verified Purchaser

Memories Caribe Beach Resort: Gorgeous Beach!

Beautiful location, spectacular beach - very clean, gorgeous weather, delicious cappuccinos at the Bites Bar, excellent rum choices, bright and clean rooms, tasty pizza at the beach, friendly and attentive staff, hood variety of food choices at the buffet, fast and organized service at the reception

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Private  - 

Verified Purchaser

Playa Vista Azul: Amazing Resort

We just love this resort. From the area not far from the airport, the beautiful grounds, 2 gorgeous beaches, and most of all the staff are so friendly and they do their best to make your vacation memorable. This was our second time at Playa Vista Azul in Varadero and we will visit again. We chose to stay in Premium and it was amazing.

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Douggie  - 

Verified Purchaser

Marazul Hotel: Value for money

Grounds and facilities were good. Staff are friendly. Room wads good all amenities working.for a low budget good. The situation of hotel to beach and bar was good an so were the beach facilities. Would've loved a live show in the dance hall.

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Lashlady  - 

Verified Purchaser

Sanctuary at Grand Memories Varadero: Amazing resort

The food in the Sanctuary was always good !! We had beef many times the week we were there was always fabulous! There was no bacon 3 mornings out of the week they said was very frozen. The beach was amazing .

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Ammar  - 

Verified Purchaser

Paradisus Princesa Del Mar: The best vacation ever

It was one of the best vacations I ever had. The hotel was very good nice and clean the people over there was very nice very helpful and honestly I recommend Paradisus Princesa Del Mar to anyone planning to travel to Varadero

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Private  - 

Verified Purchaser

Grand Memories Santa Maria: Beautiful beach and nice staff

It was my first time in Cuba after 6 years. I was surprised that there was no noticeable difference in food in spite of food shortages in the country. I had to change the room x3 because the AC kept breaking and they couldn't fix it. But the reception staff were extremely helpful and nice. Building 55 was quiet and close to the beach. Room service staff helpful and professional. Because it's on the island away from the town I didn't see Canadian sex tourists which was great. Beach and ocean  [... read more]

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Private  - 

Verified Purchaser

Grand Memories Holguin: Nice resorts but out of no where.

Hi I would like to say good things first Hotel compere to others Hotels in Houlgun it is 3 star I liked my unit suit which was roomy and everything was working well The bad things which the manager of Hotel that can do for better on paths of improvement I would say To improve the foods that it wasn't tasty at all unfortunately there was no green like salads or fouroth just water melon and for first the papaya It was self-service and we have to wait so long to achieve the food I would gi [... read more]

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Mohan Singh Bhambra  - 

Verified Purchaser

Memories Caribe Beach Resort: Not what we aspected

Full of flies in the close buffet section No sprite no ginger ail no soft drinks Coke is just auger water. No gas in it Fruit. Not good quality. Bed sheets were not replaced everyday No spoon served for ice cream. We have to ask on counter for spoon. They were asking where you sitting if you are sitting on left Right section counter won’t give you spoon. Terrible service

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Cindi  - 

Verified Purchaser

Blau Varadero: BlU veradero

Wow, Varadero was a really nice hotel. We really enjoyed the pool and the ocean the food. Well we all know what to expect there, but we have some good meals and slot a good times met some really good people and thanks Martin. Really happy to use you and we will use you again.

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Chris  - 

Verified Purchaser

Memories Caribe Beach Resort: Average

Hotel rooms need updating starting to show their age. The water was always hot for showering but there isn’t any door on the bathroom so no privacy. TV connection was very week so hard to watch. Food shortages so don’t expect a lot but pork, fresh fish, pasta, buns, fruit etc were always available but we’re always covered with flys. Shortages on many selections of alcohol but rum, wine and beer were available. Couldn’t get pop on most days. Entertainment was enjoyable and th [... read more]

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Private  - 

Verified Purchaser

Vila Gale Cayo Santa Maria: Very beautiful beach

The resort is new and clean, the staff are nice and helpful, the swimming pools there is only 2, the beach is amazing, for the food the only thing was missing and very important is the green salad we spent a week there was never any green salad or tomato, peppers or carrots, cucumber was available only the first day, I am wondering why? But overall the food was great for Cuba they just need to have more varieties. The only thing was annoying is the mosquitoes and flies, I know it’s out of t [... read more]

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Private  - 

Verified Purchaser

Melia Buenavista: Expensive resort !

+The service is excellent, smiling and wonderful people, very helpful :) +The gardens are fantastic, very quiet and relaxing place +Beautiful sunset with music and Spanish wine +Beautiful part of the beach for snorkeling with small fish, bring a mask for snorkeling, tip -The showers on the beach are awful - Dirty dining room (windows, lamps, chairs) full of flies -Poor choice of food - Cockroaches in the room - The toilet seat has not been changed since the hotel was built it looks [... read more]

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Amethyst  - 

Verified Purchaser

Hotel Playa Coco: Great resort

The most beautiful hotel , the grounds are absolutely beautiful and the gardeners are constantly working to keep it that way . It is very clean and you always see the cleaners doing a great job. We were there early September and it was very quiet low occupancy results in some buildings and amenities being closed but we understand this and it didn't affect our vacation at all . The staff at this hotel are so friendly and helpful which is one of the reasons we continue to go back. To experience a [... read more]

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Private  - 

Verified Purchaser

Melia Las Antillas: Would NOT recommend!

This is our fourth trip to Cuba. Just returned home from Melia Las Antillas (Sept 7-14/23). We arrived at the resort between 10:30 - 11:00 am on 7th of Sept. Front desk staff was very friendly and welcoming. The lovely woman explained that rooms were being cleaned and instructed us to leave our luggage in the front lobby while we went to the buffet, had something to eat and got familiar with the property. We returned at 3:30 as instructed only to be told that our rooms were still not ready. We  [... read more]

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Dave  - 

Verified Purchaser

Grand Muthu Cayo Guillermo: Wonderful Trip

Grand Muthu exceeded my expectations. The beach is simply the best. The staff are fantastic. I had a great room overlooking both the infinity pool and ocean. They never ran out of anything. I met many people who return every year. For the price I paid it was a steal. Remember to buy back toonies and loonies from staff before you leave as they can’t use them. They need bills for the bank.

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Frank  - 

Verified Purchaser

Hotel Playa Coco: Beautiful resort

This resort is approaching 20 years old but it is beautiful. The gardens were mature and kept in great shape. Most of the rooms have been renovated. While it was at very low capacity when we were there, most of the amenities including the entertainers, were working and open. We were treated amazingly well. The beach is awesome, as you would expect in Cuba, and the pools were nice and clean. We had a great time!! Lizy, on the animation team, was awesome and Adriana made sure we had more than we n [... read more]

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Private  - 

Verified Purchaser

Memories Caribe Beach Resort: Best resort for the Cayo Coco beach!

The resort grounds are kept very clean and the groundskeepers work very hard to maintain the beauty and pleasure of the resort. The nightly entertainment is very good (better than resorts I've stayed at in Mexico and the D.R.) and Carlos does a great job as Entertainment Coordinator. The food in the buffet is of good quality and there was no problem to have omelettes with real eggs, meals with vegetables, salads, chicken, pork, several types of tasty fish, and even beef. The service staff both  [... read more]

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Private  - 

Verified Purchaser

Grand Memories Santa Maria: Excellent service!

The service we received at Grand Memories was excellent! All of the staff were kind and helpful. The beach is spectacular and the real showstopper! The resort is somewhat run down and many areas need updating and repairs. I heard they’re planning on having this done by the next high season. We requested to move out of building 52 due to black mould throughout the room. Thankfully they accommodated our request right away. The food was not so great, as I imagine resources are limited. Mostl [... read more]

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