Occidental at Xcaret Destination: The resort, staff and meal options were amazing

Great resort, everything was clean and staff was friendly and helpful. Loved the walkways and lazy river and the wildlife and flora. .......................................😀😀😀😀😀😀😀😀😀😀😀😀👍🏼👍🏼👍🏼👍🏼👍🏼👍🏼👍🏼👍🏼👍🏼👍🏼👍🏼👍🏼👍🏼👍🏼👍🏼👍🏼👍🏼👍🏼👍🏼👍🏼

Barcelo Maya Riviera: Nice new resort

Adult only resort is great. -Very clean throughout. -Rooms only have coffee available, we like tea. Had room service bring tea to the room but hot water craft still had a coffee taste to them. -should have no smoking sections for rooms and pool area. - Buffet availability for dinner was a huge disappointment as it was closed most of the time. We were fortunate to eat there due to a conference being on site and the food & variety was 10/10. When it wasn’t open for dinner, we had to go to t [... read more]he other resort(s) and that experience was very disappointing. 4/10. - Buffet food quality for both breakfast & lunch was good. For breakfast there was only 2 stations cooking eggs / omelettes resulting in long lineups. Should have boiled & pouched eggs available. - Premium level was value added with a wonderful view of the ocean. - Staff very friendly with mist having a good understanding of English.

Grand Sunset Princess: Beautiful Resort

The overall experience was excellent..the food, the variety of restaurants, service, cleanliness, friendly staff and layout of the resort. The only thing that I was disappointed in was that the entertainment at night was not long enough. It shut down at 10 or 10:30 pm and not everyone is interested in going to the Disco.

Grand Sunset Princess: Awesome trip, but room for improvements

The hotel was beautiful for the age, grounds were clean, tons of animals and little critters which was a plus for my boyfriend and i. service was good, drinks were good, food was simply OK compared to some resorts that i have said at before. We upgraded to the deluxe junior suite which was worth the few extra dollars simply as the rooms are in the middle of the resort were all the activities and the pools are located. The taco hut by the party pool was a highlight of our trip, the tacos were del [... read more]icious, and fresh not the mention the cooks were polite and always had a smile. Preferred the taco hut over the lunch buffet personally but the buffet was still good for lunch. Breakfast had tons of variety and always had delicious fresh fruits. Supper was OK oriental night was amazing, steak house and teppanyaki were delicious but besides that nothing to get too excited over, one night the buffet was so icky that we had to go to the sports bar which is open 24 hours and get burgers and fries which were super yummy. The bar staff at the sports bar were awesome and fun, not to mention had a larger variety of cocktails to offer compared to the pool bar. Beds were comfy but found the pillows to be a little hard for my liking but that would be my biggest complaint about the room as the showers were hot and had the perfect amount of water pressure. My biggest down fall for this hotel would be lack of seating around the pool as the seat savers get up at 5am every morning to reserve seats around the pool that they never use. UGH but that is no fault of the hotel and happens literally everywhere!!!! I would not hesitate to return if i was to find the right price like i did this trip. We had a great time, and the few minor things mentioned would not be enough to not tell you to give it a go, age is just a number doesn't make the place any less beautiful than any of the newer hotels.

Occidental at Xcaret Destination: Big Hotel with small hotel feel

Air Transat’s Xcaret Occidental Great hotel...quite large hotel with a small hotel feel! The planning and attention to detail everywhere is excellent. The strongest point in Xcaret Occidental is their fabulous staff and the resorts commitment to keeping the place clean everywhere!! Bonus points for both those. The choice and quality in restaurants is also above the average. I particularly enjoyed The Oriental restaurant and sushi with lots of non sushi items. Even the Saki is included. You c [... read more]an enjoy breakfast and lunch right at the beach or at a the larger buffet. The beach the pools and the resort are both set up perfectly for families and there are lots of both! However, you never felt inundated with kids/families. This small resort feel comes at the expense of a lot of walking to get around. My 10,000 steps was easily completed by 1pm each day. There is a tram to save walking but I never seemed to find it when I wanted a ride. Good fun to see the wildlife just hanging out although the monkeys can get quite brazen. Rooms large and comfortable and as everywhere...clean. Another strong point is the easy of on site access to the famous park Xcaret Experience. Well worth participating in. Would li recommend Xcaret Occidental...absolutely !!!..as long as you can accept a lot of walking and families having fun!!

Ocean Coral Riviera Cancun: Awesome resort!

I Really enjoyed this resort. The food was awesome at all of the restaurants, the sensai restaurant was my favourite. The beach always had chairs. The entertainment was really great to watch. Rooms were clean and comfortable. Staff was so helpful!

Royalton Hideaway Riviera Cancun: Incredible resort!!!!

This hotel is nothing short of being amazing. Everything someone could want on an all inclusive vacation. The property is in prestige condition and they take care of this property like it’s meant for royalty’s.

Ocean Coral Riviera Cancun: Great hotel, but dont nickel and dime me on the way out

Pros: Has 4 pools. All of the staff were super helpful and friendly. Food is great if you get there when the buffet opens. If you get there at the end, all the good food has gone. Price was great. Rooms are a little dated, but who is really hanging out in their room at a resort. Provided lots of entertainment if you are in to that sort of thing. Cons: If you want late check out, they want $10usd per hour over late checkout. Why nickel and dime me, when I just spent money to stay at [... read more] your all inclusive place. Obviously I chose all inclusive so I wouldn't be nickel and dimed. Seriously. $10usd per hour isn't going change your revenue much, but it surely buys you a lower review. Knocked a couple of stars off of my review.

Grand Sunset Princess: Very Large Resort!

The resort itself was beautiful and well maintained. A La Cartes were good, buffet on other hand we found that the hot buffet part was not hot(by the time you got to your table the food was cold). We also found that overall the food at the buffet was not really that good. Staff was very friendly and courteous, service was excellent. The beach was immaculate. Entertainment was good with a good variety to entertain all ages. We had a swim out and our pool area couldve been maintained better then i [... read more]t was (had floating debris/leaves that we had to clean out ourselves at times as no pool maintainence was done regularly). Room was amazing- maid cleaned very well and fridge was well stocked.

Iberostar Waves Tucan: Wonderful resort

We both loved this resort. The food was amazing and the staff were all very helpful. The beach was beautiful. Big waves but lots of fun. Would definitely return to this hotel and would recommend it to others.

Barcelo Maya Colonial: Barcelo Review

When we arrived at the Colonial we were upgraded to the Palace. This review is about the Palace. Grounds: Large ( Shuttle comes every 15 mins to take you around). Rooms: Nice and big. AC isn't as cold as other resorts, the coldest it got was 19 degrees. Food: Really good we stayed at the palace and the buffet was really good and the Coral for lunch was good also. Pools: They have an "Adult only" pool its quite no swim up bar, and cabanas you pay for. They also have a kids pool and l [... read more]ap pool. I spent most of my time in the large pool with the swim up bar. Big enough you don't realize others are in it. Beach: Not really sandy, hard rock under some sand. Ocean: Was very wavy and rocky, with lots of fish and sea turtles. Chairs: Lots of chairs near the pool and beach. Bonus hammocks too! Nightly entertainment: We did 3 out of 7. If you have a chance see The Magic Show and Micheal Jackson. So well done! Wifi: Don't waste your money, It works great for day one then it was very choppy after that. Maya Mall: Sports bar has great munchies and large TV to watch sports and a bowling ally. Maya Mall also had shops and a skating rink ($5 USD for 30 mins). Car Rental (Alamo): Miriam was GREAT! So helpful and full of information. Car rental was easy and great price, make sure you pay extra for them to gas up your car. Don't get scammed at the pumps. Air Transit Rep: Wasn't super helpful, I asked where I can rent a car and she did the sign of the cross over me and said don't do it. Its not safe. I rented the car with zero help from her, was so easy and very easy to drive in in Mexico. Download an offline map on your phone and go. SO EASY! Over all a great stay. If you like large resorts this is the place for you. Enjoy!

Valentin Imperial Riviera Maya: Returned visitors

We have been at this resort about 5 years ago and had such a great time we went back. The house band is amazing and there is always something going on at night which we love, as well as more quite places you can spend your night like the piano lounge which we also love. The food was wonderful in the restaurants, the lunch buffet was different then the last time we went it was missing some of our favourite items that we went back for we also love how you do not have to make reservations at nigh [... read more]t!! Like who wants to be on a schedule on vacation :) The only things this resort lacks in is the view from your room, the rooms themselves are beautiful however i have yet to find a room that has a nice view even the beach rooms lack the ocean view. The water was pretty rough when we were there, we did not spend much time at the beach.

Barcelo Maya Palace: Family Resort

First impressions of this resort are jaw dropping and over the top. It is stunningly maintained and very structured with lots of concrete, bridges, pools and buildings. The beach is immaculately kept with soft white sand. This is a family oriented resort with kids everywhere. We thought we'd be going when kids were in school. Wrong. If you are a couple looking to avoid children, find another resort. Lots of money goes into stocking the bars and maintaining the grounds. The staff work ha [... read more]rd to keep this place looking amazingly prestine. When we travel we are looking for good quality food but we didn't find it at this resort. The quality of the food in the Brasserie a la carte restaurant was excellent. The rest of the food on the resort was very disappointing. Cafe style buffets are where you eat and the food is cold, undercooked and prepared too far in advance. The waste of food is incredible. Kids and families might like the variety of choices but the quality isn't there. When clearing away plates of wasted food I wish they would ask people if there was anything wrong with the food resulting in such waste. Maybe something might change. We tried about 6 different a la carte restaurants and other than the Brasserie, they were horrible. There are some good things about this resort that might make it a perfect destination for families with kids. It is huge with lots of pools and beach areas for swimming. You can walk for a long time along the beach as well as the adjoining resorts so there are lots of places to move about throughout the day. The dolphin area is within walking distance and even if you don't swim with them, you can watch the daily shows. The malls allow for shopping, bowling and internet access during certain hours. If you want nonstop internet access all day and night you will need to purchase it for about $10 US per day. In my opinion, internet access should be free. Even though people are told not to feed the wildlife, they still do. Fish come into the shallow waters as do the sea turtles and pelicans. This resort is perfectly located for anyone wanting to go into Playa Del Carmen, Tulum and Coba. Lots of tours are available. The public bus (Collectivo) comes right to the entrance of the resort on the main road. You can save a lot by taking this bus (van) service to and from the resort.

Riu Yucatan: Good resort!

The resort was small, but lovely! The beach was awesome and the re were always chairs available! You didn’t have to get out there at 6am to score a good spot! Grounds were nice and well maintained. Food was pretty good too. All resort food gets to be boring after about day 5 :)

Barcelo Maya Riviera: Superb Resort

This resort is beautiful. The decor is modern and tasteful with open spaces, plenty of seating and attentive staff. The pools were beautiful. There was activities every hour starting at 10am. Our room was spacious and luxurious. The buffet had many choices and varied every day. The a la cartes that we visited had amazing food.

Blue Bay Grand Esmeralda: Disappointed

I would not recommend this hotel to anyone. There is a nice pool area but the beach area is less than expected and the ocean water is on swimmable. There is a lagoon about 15 minutes away that’s beautiful but if you have any issues with mobility you would not get to see this lagoon. They have a policy at this hotel that you have to be there at 7 Am To reserve for the à la cart restaurants. This is absolutely absurd to have to wake up at six in the morning to reserve a meal for the next day an [... read more]d you can only do one for the next day. I say 6 AM because this hotel is spread across quite a distance and you need to walk from one place to the other which can take about 15 minutes . For anybody with mobility issues and or an injury or disability this hotel is a nightmare. I found many areas where it was not well lit and dangerous for all ages and even the main pathway was not lit in the early morning hours when you’re trying to go to a excursion. The staff are friendly and do react quickly in an emergency situation. This is a positive. However the bathrooms near the pool and beach area are extremely dangerous and slippery and there are no hooks behind the bathroom stall doors to put your belongings. I did appreciate the automatic flush , Sink and paper towels to keep illness at a lower level. The fact that this hotel only has one place to go late at night on the beach is unbelievable because they have a beautiful black-and-white bar that is semi indoors that could be used when the weather is unfavorable. The nightly shows were overtaken by the backdrop And constant video that runs over the dancers and performers which is very distracting as well as the music system not being of high-quality. The French restaurant had the best food and service. The other food is good but the Buffay does become a little bit monotonous. After making a Written complaint they did try to accommodate us by upgrading us to a suite and by allowing us to book all our à la cart restaurants at one time. This was very kind of them however it was a little too late as my three friends and I were already very disappointed with our experience for the first few days. My friends had no air conditioning for three days in their room. The Jacuzzi in the updated suites was small and almost on functionable. I would not recommend this hotel to anyone I will not return to this hotel. They do have a shuttle that goes to and from playa Del Carmen but the last shuttle returning is at 6 PM so if you want to go into town to experience the nightlife you need to take a $25 taxi ride to playa Del Carmen and a $25 taxi ride back which is not so great if you’re on a budget. The fact that the very first morning they called us three times in our room Around 8 o’clock in the morning was ludicrous. I’m post to be on vacation and I was having to get up earlier than I do for work at home. This was frustrating. I could continue with many many more observations and criticisms of this hotel but for the most part please don’t send anybody there. Thank you for your time and energy.

Barcelo Maya Riviera: Really good resort

Overall this resort is excellent. New resort so all amenities and rooms are excellent ! Service during the day was fair not great. Still some work to do here! Restaurants excellent and food is really good . Room service was expensive and the wine lists were very over priced ! Over all liked the resort !

Ocean Coral Riviera Cancun: Amazing family resort

Overall this resort is very good. It is big yet very accessible. The food is delicious. The pools are spacious and clean. The service is 5 star. Safe and secure. The beach is good, although they have the occasional days with seaweed problem, they are working non stop to clean it.

Riu Yucatan: Amazing Trip

A group of 8 of us, ranging in age, enjoyed a 7 night stay here. The resort is a great size, beautiful beach, and never had a problem finding a spot at the beach or pool. No towel games, which was nice. The rooms are average, but make up for it in cleanliness. We don't spend much time in the rooms, so we were fine with them. Highlights of this resort is the staff, food and the animals.

Blue Bay Grand Esmeralda: Magnifique hôtel

C’est la deuxième année que nous allons à cet hotel. Nous y avons passé 9 jours l’an passé et 14 jours cette année. L’attente au buffet est plus que mauvais 30min pour se servir.Sinon tout est parfait