Our Verified Customer Rating 3.7

Our Verified Customer Rating 3.7

(12474 Reviews)

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Natedog  - 

Verified Purchaser

Roc Barlovento: Awesome resort

I loved everything about my stay the food was good, the staff was helpful and the beer was cold Can’t wait for next time Cuban people are so nice and know how to party I have no complaints at all See you next time

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Private  - 

Verified Purchaser

Playa Caleta: Worst resort ever

Nobody told us that this was a Russian hot spot while booking. Our trip central travel agent could have mentioned this to us as I’m sure she had some sort of idea that it was like this. Being 5 young women going on a grad trip here was a huge mistake. We only met maybe 4 people that spoke english and the majority of people were middle aged Russian men which was not the atmosphere we were looking for. The food was absolute garbage and the drinks were just plain awful. One of the pools wasnt eve [... read more]

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DarlyAnn  - 

Verified Purchaser

Iberostar Origin Tainos: Love This Place!!!!

This was my third visit to Tainos and it was as good as the first.. The resort is clean and the personnel are very friendly and helpful. The food is very good and has something for every taste, including vegetarians. Would highly recommend It!!

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Private  - 

Verified Purchaser

Barcelo Solymar: Okay resort

I’ve been to Cuba a few times and Barcelo was not too bad in my opinion. The only complaints I have are that they lack entertainment at the beach and just in general the entertainment was not as good as other resorts. The hair dryer in my room was not working, I called them everyday and even went to the fromt desk to ask for replacement. They continuosly promised me that they will send smebodg but never did. Aftee a few days of complaining I gave up. Our housekeeping was not as good either, we [... read more]

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Kevin & Sarah  - 

Verified Purchaser

Iberostar Origin Laguna Azul: Excellent

We were at the resort in April , The beach and the ocean were beautiful and warm . The rooms were nice and clean , The room maid would come every morning and clean and make our bed . The bar staff were always close by to get you drinks . The buffet food was pretty good and different choices every day . The resort and grounds were very well maintained over all 9/10

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Marc  - 

Verified Purchaser

Melia Marina Varadero: OK, but not the service I expected

Have been to Cuba many times before, but was disappointed with this hotel. Small things like lack of signs pointing to the lobby in the stairs. Big things like one room out of two having bad mold problems in the air conditioning. I never have problems with the food in Cuba, but they were skimpy in bringing things out which then led to guests taking lots and lots of food which led to it being wasted, and even more shortages. A classic feedback loop. Food at beach snack bar was a small  [... read more]

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Katiehooverr  - 

Verified Purchaser

Valentin El Patriarca Varadero: Great resort

The hotel was beautiful, service was great. Rooms were always tidy. There was a lot of selection with the food, which was great. All staff was very helpful when needed, and very friendly. My experience was great.

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Private  - 

Verified Purchaser

Melia Marina Varadero: Very good resort. I would return to it.

This resort is in a very beautiful setting. You have views on all sides of the ocean and on 1 the pool and the other the marina. The rooms are large and the maids do a wonderful job. Upgrading to the Level has it little perks and some are worth it. They make amazing café latte and are always smiling. You order food from the menu and not have to stand in line and they always have little snacks available if you just want something light. It has free Wi-Fi and the best connections. The beach i [... read more]

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Sonia  - 

Verified Purchaser

Melia Marina Varadero: Awesome vacation

Excellent facility! Very clean and. I concierge was excellent. Buffet was good.. lots of selection and à la carte were delicious( portion of main course small at times) pool was beautiful and beach was amazing

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Private  - 

Verified Purchaser

Melia Marina Varadero: Great resort

There was a lot of choice for food, the beach was beautiful, the resort was clean and there was plenty of room. The service was great and fast the the entertainment was good. The staff could have been more informative and different bars and restaurants were closed when it was during open hours.

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Aretele  - 

Verified Purchaser

Playa Caleta: Accurate Past Rating

The Gran Caribe Puntarena Playa Caleta is composed of two separate hotels; Puntarena and Playa Caleta. I've seen various reviews which had said that Playa Caleta is a lot better than Puntarena. My family stayed at the playa caleta and I would have to say that the previews reviews were pretty accurate. The first two floors were composed of the lobby, the bar, different restaurants and the buffet. The food wasn't too bad although the only complaint that I had was that it was pretty much the sa [... read more]

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Lisa  - 

Verified Purchaser

Paradisus Princesa Del Mar: Great resort

The resort was beautiful. The beach was fantastic. The pool bar employees were awesome. Housekeeping came 3 times in 8 days and had to call all 3 times. But most of all the food was horrible. I would not return because of the food.

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Poopsie1  - 

Verified Purchaser

Iberostar Origin Playa Alameda: Terrible Experience

Room was moldy and constantly damp. Bed was wet and there was cockroaches. (have videos). Couldn't get fresh towels daily as used ones NEVER dried. Had an male employee coming to our room trying to get us to give him money and acting very creepy. The rest of the staff was pleasant though. They would not change some of my money (large bills) as there was a slight slice (clean and unnoticeable) but did not hesitate to give me their torn paper money. All drinks were made with the same mix of pr [... read more]

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Private  - 

Verified Purchaser

Melia Varadero: Worst resort I have been to

The guy next door to us tried breaking in to my room drunk twice security did nothing. Another night the room next two us had a domestic dispute security refused to do anything. I couldn't get sleep. I booked a room with a king bed they pushed to twin beds together. My room sometimes would not get cleaned up. There is no server's around the pool to bring you drinks and the pool was dirty. The food on the resort was awful. Overall it was the worst experience I've had out of 10 trips

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Private  - 

Verified Purchaser

Paradisus Varadero: Disappointed

We paid to be upgraded to the family concierge section, but was very disappointed with the service. the buffet in the section was closed all week, forced us to shuttle to the main section for lunch and dinner every day. we often had to wait for a long time for the shuttle. 2 of us also got food poisoning. sunwing flight was delayed for both going and return flights! which was very challenging when traveling with an infant. this is our first time traveling with our baby and it was a very disappo [... read more]

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Private  - 

Verified Purchaser

Blau Varadero: Charming resort.

The grounds are beautiful and well maintained. Restaurants are clean and the food is good ad a lot of variety. Location is great by a beautiful section of the beach, and the staff providing lot of activities. At nights, we enjoyed the bars, the music and the shows. Front desk always helpful for any question or concern. We stayed on the eights floor on the sea side and the view was amazing. Overall we had a fantastic week at this hotel.

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Moi3582  - 

Verified Purchaser

Iberostar Origin Playa Alameda: Great resort

Rooms okay; beds comfy. Sadly no bathroom door; we had a shower curtain on it but hey it didn’t ruin our holiday. Grounds in good condition- rarely saw a gardener on the grounds. No one was bugging us. A few unruly drunk guests (early twenties) Sand beautiful and pool was quite. Always found something to eat; I’d go back if the price was right.

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Tron  - 

Verified Purchaser

Melia Las Americas: Awesome resort, awesome people

Great rooms, great restaurants, great beaches, great people. It was like a dream. The beach was right next to the resort which was convenient. Live entertainment in the lobby at 8:30, theme parties at 9:30, they all kept the atmosphere lively and made the overall experience quite enjoyable. They also went out of the way to make sure we had a comfortable stay (Make sure you tip. Tips are highly appreciated and get you great service apart from your usual P's and T's) They also gave us an ext [... read more]

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Private  - 

Verified Purchaser

Iberostar Origin Laguna Azul: An amazing resort ..Had alot of fun and staff was great and friendly

The hotel was very clean ..The pools were kept up very well and the food was amazing !!!! The staff were very friendly and helpfull and the wait staff were very good and fast ...the room was cleaned and stocked every day ...

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Caroloulou  - 

Verified Purchaser

Iberostar Origin Laguna Azul: Beautiful resort

❤️we loved the resort and beach and the workers food is Cuba but I really have to say that we still ate good the japenes restaurant was really good we always felt safe even when we left the resort... the only thing I would have to complain about is the rooms needs renovations and we had to chase for bottle wAter other than that everything was great ❤️❤️❤️🇨🇺❤️

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