Hard Rock Hotel and Casino Punta Cana: Amazing Resort!!!!!

Great hotel. Clean and excellent service throughout great selection of restaurants with excellent food. I cannot recall any other resorts that took care of us like Hard Rock. From picking us up at airport till the very end. First class Bravo!!!!

Bahia Principe Explore Punta Cana: Grand Bahia Principe Punta Cana JAN.31 TO FEB 10

WE HAVE STAY THERE BEFORE 5 YRS, AGO FOOD WAS GOOD BEACH AND POOLS GREAT ROOMS NOT IN VERY GOOD SHAPE NOT LIKE LAST TIME WE WERE THERE,ROOMS NEED TO BE UDATE BIG TIME BATH ROOMS IN BAD SHAPE.90% OF STAFF WERE GREAT.WE DO NOT SPEND A LOT OF TIME IN ROOMS BUT THEY ARE IN BAD SHAPE.ARE GROUP ALL AGREED.STAR RATING 3TO 3.5 ABEST.AIR CANADA VAC. FLEW AIR CANADA ROUGE IT WAS OUR FIRST AN WELL BE ARE LAST TIME.SEATS ON THOSE PLANES WERE SO OLD ALL ARE BACKS WERE KILLIN US AFTER 4HR. FLIGHT.OH YA HOTEL  [... read more]TRIES TO GET YOU TO UP GRADE YOUR ROOM FOR 20 TO 55 US A NIGHT.WE DONOT PLAY THAT GAME.

Ocean El Faro: Very Large Resort

A very clean resort everywhere, grounds, lobby, rooms are well kept and maintained. Front desk staff appeared not to be very well trained, and not prepared to registered new arrivals. (A lot of confusion when checking in. We were unexpectedly told to go to the bar after waiting sometime and that they will bring our room key to us which did not happen. After a while we pursued a front desk clerk and asked the whereabouts of our key.) The in room fridge was not stocked as advertised. We had to  [... read more]chase down housekeeping personnel to get it filled. The pools were very nice with sturdy lounge chairs but lack of umbrellas. Pool bar service was also very good. The food was generally very good. Lots of variety, lots of fruit a good selection of desserts. The buffet was well serviced by the hostesses and bus staff. They were very friendly and accommodating. Hotel staff went over and above expectations for a Super Bowl Party with food, beverages and a 25 foot outdoor TV set up in the main plaza. Excellent job! Beach was a huge disappointment. It is basically the width of the hotel property and the water is very rough due to the nearby coral reef. Not like the Bavaro beach where you can walk for miles. The H10 Time Share representatives were quite persistent and annoying but if you quickly set them straight they do back off.

Hyatt Zilara Cap Cana: Hyatt Zilara Cap Cana

The Hotel was amazing The Staff were just great right from the Towell Person to all the rest of the staff I loved every minute I stayed with you I Know it is a New Hotel but since I travel to a lot of different places you really need to get some stores in there no place to buy anything that people might need , also maybe another 2 Restaurants like most people that travel we would like a place down close to beach that does hamburgers, hot dogs and Natchos with cheese just small stuff to have  [... read more]in afternoon rather than going into a restaurant It is a learning curve for you being new lso the rooms are beautiful I was very comfortable in my room , You just have to fix a very little problems that I have suggested to you

Melia Punta Cana Beach Wellness Resort Adults: Melia Punta Cana Beach February 2020

The resort and the grounds were beautiful. The food at the buffets was good however the hot items were on the cooler side on most days. Having upgraded to the Level was nice as we could eat all three meals a la carte. The bars all had a really nice selection of premium alcohols. Some staff were friendly and helpful and others not so much...it was pretty much a 50/50 split. The pools and the beach were nice. My wife and I love nightly entertainment but there wasn't much of that in the evenings. W [... read more]e would also have preferred more daytime activities in the pool. I would recommend this resort to a friend only if they were looking for some quiet time. We prefer a bit more buzz!

Bahia Principe Escape Ambar: Fabulous resort

We are repeat vacationers to the Luxury Bahia Principe Ambar resort. We love the service, staff and the whole experience. Dining at the al la cartes are excellent. The particular building we were in, offered a butler service, Ligia was amazing, always on the ball, never disappointed. The Manager of the resorts restaurants Yulissa Acosta was always available and assisted us when required. The front desk manager Orlando Ellis greeted when we arrived and made the check in experience very smooth [... read more]. Also someone you could call upon when required. We like to thank the staff of Bahia for their wonderful service we will be returning.

Lopesan Costa Bavaro Resort Spa and Casino: Beautiful resort but very, very, very poorly managed!

I would rate this resort 3-4 stars. And we are not picky. It took us a long time to check-in because we had to change the room. Got to our room and it had a horrible sewage smell. Sewage smell is one of the biggest problem at this resort, not everywhere but in some parts of the resort. Finely got a beautiful room with ocean view. No problem with reception, they understand the problem and trying to help. - I don't know if its a poor management or cleaning lady think that all you need is 1 t [... read more]owel. You have to look for them every evening after the beach to get towels. - The staff is poorly trained, especially on the beach. They will get together 3-4 people, stay near you on the beach or pool and talk loud right beside your chair like you don't exist, you try to get around them, they won't move. - And now, the WORST part. No chairs on the beach available unless you are up at 5-6 am. The beach is packed and you will not get a chair. I don't understand, they spend so much money on this beautiful modern resort and created this problem. Buy extra 100 chairs and let people relax, it's supposed to be a 5-star resort and you pay for it. People fighting every day. The manager, young girl that was called on the beach to help sort it out has to be fired. Couldn,t get her name. We've never seen anything like that. They say that we are not supposed to reserve chairs on the beach, it's their rules, I understand but they created this problem, because not enough chairs. It is a 5-star resort, for goodness sake. She was taking peoples belonging and putting them on the ground because someone came and asked for the chairs. Staff was running around, throwing towels on the ground, stealing pretty much chairs and giving to other people for tips. Our neighbor on the beach went with his wife for a walk on the beach, A staff member came, decide that it's being reserved, put their stuff on the sand and took chairs away. We tried to tell them but nobody listened. Unbelievable. They don't ask for money but they know they'll get good tips. Management pretty much created business there. Unbelievable. 5 or 3 stars hotel it doesn't matter. They have no right to touch my stuff. It creates a lot of tension on the beach. UNPRECEDENTED. -The bars are always busy and the service is extremely slow. - The Restaurants Do not eat at the Mexican, smells like sewage. Japanese, Italian is Ok. The buffet food is good. No complaint. Overall the resort is beautiful, modern. Potential to be a luxury 5 star. Need a lot of work, train stuff, managers totally lost. I hope the owner is reading our reviews and fix it fast. I am definitely not planning coming back to this resort. For a lot of people, the vacation was ruined.

Iberostar Selection Bavaro Suites: Problems needing fixed

Holiday started off rough. This is not our first time here so we expected no problems. No water in room for two days, air conditioning problems, too much emphasis but on coral and prestige level that average Joe's felt part of the scenery. The animation staff never new what was happening that night when asked in the morning.. Junior and an older animation staff who i forget his name right now, but his son works in wait staff were great. Half of the new hired male staff in buffet area were too b [... read more]usy sneaking drinks while ducking under there dirty dishes station. Need MORE PROFESSIONALISM FOR SURE, Arielis looked exhausted trying to babysit these bafoons. Tables were always dirty and placemats, never new if your cutlery, or glasses had been used before. Seemed to me overall the place has gone down hill after their renovations. So sad as we always used to enjoy it. Stop trying to push out your average traveller for snobbery, and focus on those who made you what you are....your repeat average customers!! Shout out to Orlando, Baylaise, and kaysie who were fantastic. Oh and Pantara was the animation man I was thinking off.

Dreams Onyx Resort and Spa: Family vacation

My husband and I traveled with our 6-month-old baby to this resort and we were relatively pleased with the service. Just like most resorts, staff could be hit and miss - some staff were very helpful and some just doing the bare minimum. Beautiful hotel grounds and kept exceptionally clean, especially the pools which I saw them scrubbing every morning. The buffet is pretty good, the only negative was that it was extremely repetitive. Other resorts we've been to tend to do themed buffet nights so  [... read more]that food is switched up so by the end of the trip I was tired of the selection. There are restaurants but we only tried one (the grill) as we did not hear positive things about the other ones. Room service food isn't great quality so I'd definitely stick to the buffet. The daily cleaning service was great and most of the staff were very friendly and happy to help us with anything we needed. The only other thing that I would say negative about this resort is that because of the way that the washrooms are built, they hold condensation and humidity from the shower so I saw mold in the shower which was gross. And a few of the resort staff kept asking how old we were - and one even made a comment about 'babies having babies' which annoyed us to no end as we aren't actually that young, we just look it. But of course, our age is no one's business.

Grand Sirenis Tropical Suites: Exceeded my expectations

This hotel was by far my favourite in Punta Cana. This was my 6th time to the area and first time at the grand sirenis. The staff was awesome and easy to communicate with. The food was incredible. Our room was cool and comfortable and centraly located to beach and restaurants. I’d go back tomorrow.

Bahia Principe Explore Turquesa: Wonderful vacation

The workers from all avenues of the Bahia Principe from grounds to the chef in the kitchens are fantastic! Always happy, singing while they work! Love going to this resort. Probably 18-20 years. If you are a walker you can walk to the beach and then four to six kilometres on the beach. Food is fabulous, name your drink and you will get it!

Bahia Principe Explore Esmeralda: Good resort

We were for third time in this resort. The beach and pools are okay but rooms can be updated. The personal are very nice and friendly. The resort offers a lot entertainment in the evening and we had good time.

Majestic Colonial Punta Cana Beach Resort: 10 glorious days

We love the majestic . From the moment you arrive into the grand foyer and sweeping stairs leading to lower bar. The people greet you with warmth, happy to make sure you are made to feel like part of their family. I love the grounds, always colourful and well maintained. The rooms are spacious, clean and our maid Olga attended to our needs. The beaches are fabulous, plenty of seating. Bars every direction, and the service is fantastic with numerous great tasting drinks. The pools and the g [... read more]ym need a little work Restaurants are not crowded, no waiting and food amazing. That is our fourth time there, and already looking to hook trip number 5.

Majestic Mirage Punta Cana All Suite Resort: Great resort

Just returned from the Magestic Mirage . The one bedroom suite was very spacious, clean and well appointed . Service overall was very good . The beach is beautiful. Plenty of lounge chairs . Had a great relaxing vacation .

Grand Sirenis Tropical Suites: Loved the resort

This resort was great. The food was amazing. Plenty to choose from. The entertainment in the evening was wonderful. And the events during the day were fun to do. The rooms were clean and well kept. If you needed anything, the maids brought you extras.

Bahia Principe Escape Aquamarine: Vacay at Grand Bahia Prin. Aquamarine

Very clean resort. Lousy entertainment. Resort itself is decent size but travel agent failed to mention there were six other resorts on same compound. Need to use trains to all most all restaurants. Beautiful beach, private aquamarine beach seating but packed in like sardines. Many people have been there multiple times but we would not go back as it’s just way to huge for our liking.

Caribe Deluxe Princess: Relaxing n paradise

We had a wonderful experience at Caribe Club Princess. Staff amazing as was food. Loved the walk past mangrove to the lobby. Felt safe at all times. Have been here 6 times now alone and with family. Beach fabulous. Rooms really need to be updated especially washroom but always cleaned well. Would recommend to friends. Hope they don’t change lobby or buffet as beautiful...also hope mangrove walk stays as is as this is one of main reasons we keep coming back.

Grand Sirenis Tropical Suites: Great Resort

The resort was very clean, the staff were very friendly. The food was good but not a huge variety seemed to have the same food every day. I would recommend this hotel to anyone. We took our kids to this hotel and they were not really into the water slides, we went 1 day and stayed for about an hour. The kids said the slides hurt their backs. The kids had so much other stuff to do at the pool and the beach the slides were not an issue. The only thing that was very annoying was that the excur [... read more]sion people hounded you for probably 3 days, they are aloud to walk the whole resort carrying their excursion books and nag you

Bahia Principe Explore Punta Cana: Above average

The bar tenders are rude and ignore you and serve watered down drinks. There were roaches in the room. The floater at the pool was $22 USD (much more expensive than buying in USA or Canada). The common menu was almost the same daily. Needs to be different. Food & alcohol should be open 24x7. The casino seems rigged.

Breathless Punta Cana Resort: Great time at this fun resort

Breathless was a great place to stay, food was great, the place was clean and the staff was friendly. There is always something to do there so you would never be bored. The only negative would be that the drink consistency varied from bar to bar and you never knew what your drink would taste like each time. Also turn down service was to be done every night but it only happened once for us. No biggie as it was minor to us. We would come back