Hotel Mojito: Great resort,very friendly staff

We went as a family,the kids really enjoyed it. The staff were very friendly always a smile on their face.very good service in all restaurants. Entertainment at 4:00 at the pool, Saturday foam pool party and at 9:00pm Bingo every night, show at 9:30 each night with different themes.The dancers are very professional. We really enjoyed our stay, it was very emotional when we left as we got so attached to the staff after 8 days stay.

Iberostar Origin Laguna Azul: Very Good Amenities, and Frienly Staff

We enjoyed our stay in this hotel it has excellent amenities, such as the Pools, beaches, and Activities. The Food at the buffet was surprisingly good for Cuba, although, we wished that they had Lobster. The Staff are very friendly, although there were a couple of Front desk staff who were a bit snappy, luckily you do not have to interact with these individuals a lot. The staff that you do interact with are very friendly. The one short fall that I have to mention was the condition of the rooms [... read more]. The rooms could use some updating and fixing. The sliding door to the patio in our room was hard to open, as a matter of fact you could hear which guests were opening the Patio doors. The sheets had stains, the Furniture in the room had stains, and numerous other deficiencies. One has to accept the fact that the room is there to sleep, bathe, and change in, and not there for one to stay in all the time. This is Cuba, and one has to realize that they do not have access to the same resources/materials and standards that we are accustomed to here in Canada. Get past this point, and this is a very good Hotel/resort. My suggestion to anyone thinking of going to Cuba is to leave Canada with an open mind, and do not be too critical and remember where they are. Do your research with the currency and culture, remember that the CUC is pegged to the US Dollar, so if the Canadian Dollar is low, you will suffer with the exchange rate. The Cuban people are genuinely friendly, and lead simple lives. Cuba is a very safe country to visit, I would not hesitate to go back to Cuba with my family again.

Iberostar Selection Varadero: Good Hotel

My wife and I have visited 37 countries and this was our 2nd visit to Cuba (Santiago de Cuba previously). This hotel met all our expectations. Pleasant staff, good meals clean rooms and great facilities.

Iberostar Selection Ensenachos: Amazing beach, Terrible food

Having been south of Florida between the Caribean and Central America more than 30 times my review has some experience behind it.I will start off by saying that the beach there is absolutely gorgeous unfortunately the resort is not so nice the food quality is terrible with recycled food every day, If it wasn't eaten on day 1 it was put back out day after day.I have never gotten food poisoning in all my travels except this place.Even the Ala carte restaurants were terrible so bad that we had to g [... read more]et up and walk away from our dinners. At the bars they were even washing out the cheapest .02 cent cups and not even doing a good job of that as I was having a drink and ended up with sand in my mouth.As for the rooms they were decent except for the beds that are in desperate need of replacement nothing like lieing in bed and feeling like your going to roll out bed because the spring are so shot.I will definitely not be going back to this resort.I forgot to mention the fact that the floor in our room got swept once the hole week we were there, bed made towels changed that's it and we left a good tip every day.

Iberostar Waves Costa Dorada: Beautiful resort

Costa dorada was amazing. The staff from the animation team, to the wait staff and bar staff and cleaning staff were amazing and very welcoming. Hotel was clean and the food was plentiful and amazing. Kids Club staff were amazing with the kids.

Iberostar Waves Rose Hall Beach: Great hotel!

This was actually a great hotel to spend a week. Rooms were clean and food was amazing! Disco was good, music great! The beach is small but you can walk along to the other Iberistar properties. The only issue we had was with the check-in. It was incredibly disorganized and we had to wait 45 minutes.

Iberostar Origin Laguna Azul: 3 starts resort5

Good things: The overview is beautiful Well maintained garden The room is big enough The seafood is very good with a lot of fresh shrimps The pool is fun and entertainment Bad things : The air condition too old too weak. It's hot everywhere..rooms,lobby,all restaurants. The staff service is slow..and consider you will give tips or not to be nice with you The foods is not variety The beach is not as beautiful as you think because the resort place at the end of the beach so the san [... read more]d not white , the waves is more compare with Blau Varadero resort Money value if under 1000 I say yes to come back but up I'd rather try another one

Iberostar Selection Bavaro Suites: Funtastic Family Vacation

We spent a fantastic week at Iberostar Bavaro Suites from July 11th - 18th Likes: room was big enough for 4 Pool, Beach, Staff, Entertainment, Golf, Gym, Amenitites The pool area was fantastic. Lots of space. We didn't use the pool with the swim up bar. But the deep, zero entry, and kids pool were well used by our family. The bar near the pool was never crazy busy and there was always someone walking around to clear your cups and bring you another. There was plenty to be involved in at [... read more] the pool area. The entertainment staff did a great job. The beach was beautiful. Lots of chairs. Lots of shade. The beach bar has a great vibe and they grill burgers and hotdogs to order. Best burgers on the resort. There was always a BBQ on the beach and more often than not, there was lobster involved. Do not miss the Paella Party! The water could be a little choppy but I found it not too bad. Sauble Beach or Grand Bend can be much more rough in my opinion. Seaweed comes in a little with the tide in the late afternoon but not all that bad. The room is quite large. Tile floors so watch for slippery floors if you come in wet. Not at all noisy. Discovered when we left there were people above us. We did not hear them. Air conditioning functioned well but you do not control the temperature. Drying rack on the porch was handy. Bar was restocked daily but snacks dwindled at the end of the week. Evening shows were fun. Do not miss the circus show! It is open air. The bar is close by and there is always someone taking orders. The grounds are beautiful. My only regret was not spending more time exploring. Water sports are run by Dressel Divers. We did kayak..was a great time! They are very professional and offer water based excursions. We went on the full day Snorkel to Saona Island. I highly recommend that. Food. A La Carte meals were quite good. Although the service is a bit slower and so you should expect your meals to take about 1.5 hours. These meals are air conditioned. Except steak House. The buffets are open air. Was warm but nice. Service was pretty good for drinks and plate clearing. The staff in the food area were lovely. We simply did not really like the food. Typically we are not buffet people and are a bit picky as I am excellent in the kitchen. Still there were some good items (ribs, churros, fresh juice bar, salad bar, taco night). We were able to find something. I found the pool buffet to be the best one for lunch. Always lots of fruit available. Passion fruit looks awful but served with a little bit of honey, was my new favorite. The golf at Iberostate was good. It is worth it to bring your clubs and shoes. My husband golfed the course 4 times. Enjoyed it each time. The gym is beautiful. Lots of classes and good equipment. If you workout regularly you will be happy there. Kids club offers a good variety of activities. My kids were not interested in going. Definitely best suited to younger children (5-8 or so). The staff that work with guests speak many languages. It is amazing how multilingual they are. Once they find out you are Canadian they do prefer to speak French. But will gladly speak English if your French is a little rough around the edges. Overall- I would not hesitate to return, except we didn't like the buffets. For this reason only we will look elsewhere for next time. I definitely recommend this resort to others.

Iberostar Origin Laguna Azul: Very enjoyable resort.

After reading lots of negative reviews, I was not sure what to expect. I found this resort very clean, food very good, service great, and the staff couldn't have been nicer.The beach was beautiful. Although we did find the loungers hard on the back. I can see where some people had an issue with the room towels, bud I didn't let it spoil my vacation. The rooms were good size, a little bit tired, but had everything we needed. The maid did a great job with keeping it clean. I'm not a first t [... read more]imer to Cuba, I've been many times to different star rated resorts, I find "most times" you get what you pay for. I found this resort good value for money.

Iberostar Origin Daiquiri: A bit disapointed

We stayed at Iberostar Daiquiri from July 22 to July 29 (4 adults and 2 children). When we arrived we were impressed with the place. We tough we made a good choice given the fact that we spent a lot of time in looking for a place that would be ideal for us traveling with small children. The rooms were ok (not the cleanest but we did not go for the rooms). Food for the first 2 days was ok - quality and quantity. After the 2nd day the hotel was invaded with Cuban families - either family or acquai [... read more]ntances of employees. The quality of food and quantity took a sharp decline and the service too (at this point most employees did not care about foreign tourists they were catering for their own families - it was so obvious - as an example: one morning we were looking for some yogurt for our children but they said they only have it every other day. Ok no problem. We waited another two days still no yogurt. When we left the buffet, on the hall, one employee was giving yogurts from a bag to another lady, supposedly her family member...). The only consistently positive thing about the place is its beach. I would recommend this hotel from October to May when only tourist are allowed to stay.

Iberostar Selection Varadero: Very Good Resort

Iberostar Varadero is a very good resort. I have decided to stay only in Iberostar group of resorts whenever I go to a destination serviced by this resort. Everything from the rooms, food, bar and the employees was excellent. I give a 5 start review. Raj

Villa Marina: Loved our stay!!!

We thoroughly enjoyed our stay here. If you are going to party this isn't your place but if you enjoy a very relaxed, quiet, inexpensive holiday this is the place. We have been to many resorts in Cuba and I would say this is our favourite. It is relaxing, private, food was great (not a lot of selection but everything was delicious), service was the best as Juan is amazing! You can take a 10 minute bus ride to the sister resort (Playa Blanca, 5* for free and also a catamaran ride to the gorgeou [... read more]s beach but honestly, 6 out of 9 days we ended up just relaxing by the salt water pool. I absolutely recommend this resort if you aren't picky as this is Cuba. There is only one thing to get used to and is a negative, the water in the rooms is salt water and it stinks but it didn't bother us. I wish I was there right now:)

Iberostar Origin Laguna Azul: Not a 5 star

The resort looked beautiful from the outside but once inside you could see it was falling apart. The people that work at the resort are friendly and helpful. The food was just ok. There was only 3 choices for al a carte restaurants and it is hard to get into because they have limited seating. The buffet staff were amazing but the food I find was recycled. No air conditioning in the buffet restaurant so it gets quite hot in there. The rooms were ok. The maid was attentive to my families need [... read more]s. The towels and sheets are laundered out of the resort so some days they didn't have towels to exchange. The entertainment was average. These are the people who are there to get you involved in the activities and poolside music was the same songs on replay. Throughout the resort you can see signs of disrepair. For resort that's fairly young, it shows much older. I have been to other resorts in Cuba with fewer stars and they faired better. In regards to this resort I don't think I will be returning. Cuba is a beautiful country and the people are hard working and friendly. It's a shame that they don't maintain their resorts a little better.

Iberostar Waves Cozumel: Very basic and very crowded

The hotel caters to families and it was quite crowded. The beach is not very inviting, rocky, darker hot sand. Food is very repetitive, "travels" from dinner to lunch and from lunch to dinner. Rooms are small and basic but AC works well. WiFI unpredictable and internet off most of the time. It was our second time at this resort and will be the last.

Iberostar Selection Ensenachos: Wonderful vacation

This resort its good for families with children. This was our fourth stay in this resort. We love it very much its a amazing place amazing beaches and as always stuff is wonderful.We come to this resort for relax. Cant wait to go back again.

Iberostar Waves Costa Dorada: Amazing Resort

The staff here are above amazing. Beautiful resort. Gardens are superior. Meals are fantastic, with Sandos our waiter you couldn't ask for better. Evening shows are great, The Lion King and Michael Jackson wonderful. Very large pool, always clean. Beach fantastic with a bit of coral to attract the fish. Security always on the beach. Rooms always clean, Maria was the best. Any problem in the room was fixed immediately. Overall I would rate Iberostar Costa Dorada above a 5 Star level.

Iberostar Selection Playa Mita: Wonderful resort, as expected from IB!

Well maintained resort. Beautiful grounds. Lots of pool chairs with shade available. Nice to be able to access a la carte restaurants on demand. Upper deck lounge a nice option to sit and watch the wonderful sunset. Staff friendly and helpful. Resort great for those seeking a quiet experience. Would return and definitely recommend.

Iberostar Selection Playa Mita: 2nd visit- great resort!

Great resort! Travelled as family with a 2-year old. Amazing hard-working people, very friendly. The only issue I had was not too many vegetarian choices at the buffet. We had a standart room, bathroom was a bit small.

Iberostar Selection Varadero: Amazing Resort with wonderful staff

We were there week of June 4, the resort is very nice and clean. The staff are all very friendly and always willing to help. The entertainment staff are amazing. Always kept us busy. Great selection of food.

Iberostar Waves Costa Dorada: Average resort

Although the staff was extremely up beat and helpful, it could not detract from the fact that the resort is dated and in need of a facelift. The food was decent and the buffet had a selection for everyone. I strongly reccomend that you try the Japanese restaurent at least once. The rooms were clean, however every morning I would wake up witha sore throat and believe that it is due to the cleanliness of the AC unit's filters. My major problem was with the pool. It was always dirty. I have been to [... read more] many resorts and never experienced anything like this. There was a continuous oily film on the water and debris that never seemed to leave...almost as if the filteration system was not working. The employees tried their best to clean the pool, but it never worked. In all, for the price I paid, I expected more.