Our Verified Customer Rating 3.9

Our Verified Customer Rating 3.9

(4461 Reviews)

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Kiki9293  - 

Verified Purchaser

Club Amigo Atlantico Guardalavaca: OK-average resort.

This resort was a decent enough resort for the money we paid. It wasn't terrible but definitely could be better in some aspects. Check-in was definitely not quick and easy and the front desk staff always seemed to be overwhelmed. The bar staff were pretty good. The housekeeping staff were awesome, our room was spotless. We booked a Tropical room which was pretty average. Very clean but no balcony. The buffet dining room staff were very attentive. The buffet food was ok. We didn't go hungry but t [... read more]

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Teren  - 

Verified Purchaser

Club Amigo Atlantico Guardalavaca: Amazing resort, horrible room!

The resort was amazing, great and friendly people. The resort was clean, food was delicious, drinks were good but the downfall was the room. It was small, very old looking and feeling and the bed sucked! All in all though I had an amazing time with my husband!

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Mike and Jackie  - 

Verified Purchaser

Paradisus Rio De Oro: Amazing people. Amazing service.

Simply beautiful! Relaxing! SPA is out of this world. People are exceptionally well trained, always with a smile on their faces and touch of humor in their comments. Loved every moment. Excellent enterteinment.

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Jpoolguy  - 

Verified Purchaser

Brisas Covarrubias: Great getaway!

This is a great getaway for anyone looking to relax and enjoy the beautiful Cuban beach! If you are looking for shopping and nightlife try Varadero this is not for you. We were a little disappointed in the Senior Manager who choose to have his maintenance staff renovating empty rooms instead of performing their maintenance duties, example waited 3+ hours to get a toilet plunged while staff were moving furniture and mirrors from one empty room to another. Front desk staff were amazing at trying t [... read more]

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Packwallet  - 

Verified Purchaser

Playa Costa Verde: Great Beach

It is a nice size ( max.1000 guests) the grounds were immaculate, the beach great with enough shade umbrellas for all who wanted them. the beach was shallow for a long distance (good for children ) They had a "kids show" and adult entertainment every night. We ate at the buffet most days and found the food varied and good. The wait staff were wonderful, spend time to get to know them. Our room was clean and we had no issues. There were enough bars, and only the beach one had a line. There was a  [... read more]

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The ger  - 

Verified Purchaser

Club Amigo Atlantico Guardalavaca: Amazing resort

Has a fantastic time when i was there! been there 3times! Love the pool and swim up bar! Also the food was good the entertainment and service was also good. I also liked the fact that you can walk around the small cityThe locals were great! And got to see a lot of history as well. The beach was also nice

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Corvette  - 

Verified Purchaser

Brisas Guardalavaca: Beaches are amazing, Hotel is nice but food isn't

The beaches here are amazing and the hotel is a bit worn but overall clean and nice. The food, however is pretty poor, even by Cuban standards. Some of the recycled meals were definately past their prime and restaurants weren't a huge up-grade. But the people are lovely, the hotel is clean and nice and the beaches are truely one of the nicest. Just bring lots of snacks or eat out at the restaurant on the hill!

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Beachlover21  - 

Verified Purchaser

Club Amigo Atlantico Guardalavaca: Stayed for 6 hrs then changed resorts!

We got to the hotel at 2am and were quickly checked in. We were brought to our rooms and we were absolutely shocked. Very dingy looking. The beds were concave, one worse than the other to the point you couldn't put them together! The ceiling was so low and dirty and you felt like you didn't want to touch anything! We asked to change rooms right away but apparently there were none available and were told to wait until the morning. We tried to stay optimistic and went to the snack bar to get somet [... read more]

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None 1  - 

Verified Purchaser

Brisas Guardalavaca: Great Resort

The experience as a whole was great. Nice grounds, good people on staff. Had some issues with the room but they were made good by the staff. The resort was able to more than handle and co ordinate my sister's wedding with 80 guests from the ceremony to the reception without a hitch.

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Jshshsjahsjsj  - 

Verified Purchaser

Brisas Guardalavaca: Not bad

Decent resort. Food is what you would expect for Cuba . Variety of restaurants is nice. Beach beautiful . A lot of Cubans vacationing there as well. Found that is was a big family type resort. Not much younger adults (20- 30) therefor not very much of a party resort. Pool bars were pretty quiet and lots of kids. Service was good. Villa rooms nice. However we did have a leak in our roof from the AC but when we notified the front they had someone come the same day to fix it so it wasn't a big deal [... read more]

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Lindylee  - 

Verified Purchaser

Brisas Guardalavaca: very comfortable, friendly, clean resort

We enjoyed the many different restaurants and food options that were available. The staff was always very pleasant and freindly. Location was lovely on the beach, the villas were perfect for our needs

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Timandkath  - 

Verified Purchaser

Brisas Guardalavaca: Great time!

Friendly staff, lots of good bars. Johnny at the swim up bar a particular favorite of ours. Can swim out to excellent snorkeling reefs within 100 yards of shore. Have stayed in both hotel rooms and villas but prefer the villas. Just a personal preference because its quieter at night. Overall a great value m

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Alvin  - 

Verified Purchaser

Don Lino Hotel: Nice quiet resort

Amazing lobster meal, food was tastier than i thought it would be, Bartenders were wonderful especially junior and activities Dania and manwell were great.. Had a wonderful time playing cards with others from canada

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Cougar  - 

Verified Purchaser

Club Amigo Atlantico Guardalavaca: Nice Resort

The hotel was large but comfortable and we were quite satisfied with our room located just off the lobby on the first level. We thought this might be a problem as the hotel bar is there as well, but there was no problem as it usually quieted down before midnight. I did not find customer service as helpful as they could have been. On two occasions, I waited quite some time to even talk to someone and after they had, they waited on other customers who came to the desk after me. It appeared that i [... read more]

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Hpoole85  - 

Verified Purchaser

Playa Costa Verde: Great for kids

What a great resort with friendly staff, good pools, a beautiful beach and lots of extras like boat rental. Food in the buffet was excellent and ok at the snack bar. Best of all is how safe and peaceful it was for my children. Will definitely return.

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Armonas  - 

Verified Purchaser

Playa Pesquero: Very good

I and my wife was 2012 and we remember good beach ,service. Now Playa Pesquero surprise more better,food,room,,service.Very good kitchen (fresh vegetables,fruits) Much more sweet table, fish, meat.24 hours bar ,restaurant.We give 5 stars.

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DavidG  - 

Verified Purchaser

Brisas Covarrubias: Great value but not for everyone

This resort is 40 km from the nearest town and 2 hours from the airport. It has an amazing beach with a very small reef just offshore. We were there in the first week of January. The resort was full and often a bus or two of locals would arrive for the day. This produced long lines at the restaurant and bars. Patience was required. The resort has undergone some improvements (3rd time here) but more is required. Some lights on the walkways didn't work (regulars know to bring a flashlight), some r [... read more]

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Nadvisc  - 

Verified Purchaser

Club Amigo Atlantico Guardalavaca: Our trip was amazing

When we first arrived we did find that the gardenview room was not ideal for our family and the front desk quickly provided us with the option of upgrading our room to the tropical room. She let us view it first so that we could decided. We liked it much better. The upgrade fee was only 36 CUC for the whole week!. We then made reservations at 2 of the their 6 restaurants on the property. The Grill and the Cuban authentic restaurant. It was a nice change to the regular buffet meal. The buffet mea [... read more]

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Miny  - 

Verified Purchaser

Playa Pesquero: Fantastic

8 of us went to Playa Pesquero the week before Christmas it was my first time to cuba and I was so impressesd from the staff to the a la cartes to the awesome coffee bar in the lobby. I would really recommend this resort I wish I was back there now. Hope to go back some day soon . our maud Betsy was the best!!!

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Sun lover from NS  - 

Verified Purchaser

Club Amigo Atlantico Guardalavaca: The resort was the best!

The grounds were some of the best I have ever seen...but why can't they have good food? The people were the best, the beach was wonderful and there was always something to do. The market next to the resort was fantastic! Cuba is so nice but I can't understand why they can't do something about the food.

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