We had a great time we loved the swim out room it was a great feature and will do it again. Food was ok would have loved more options.
Service was great everyone was friendly
Thanks for a great week
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Ocean Coral Riviera Cancun: Great resort for the price point
Rooms were nice and clean. Good size resort. Buffet was good. Staff was friendly. Fairly quiet. Because of the risk of jellyfish and spiky fish there was a red flag (almost all resorts). No ocean swim
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Knighthunter -
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Riu Palace Cabo San Lucas: Beautiful resort
Our first stay at the RIU Palace, Cabo San Lucas and would not hesitate to return. The resort is older and starting to show signs of aging, particularly in the pool areas. But overall the resort is very clean and extremely well maintained.
The staff were always friendly and interested in providing top level service. We had a junior suite with partial ocean view overlooking one of the pool areas and the sea of Cortez, excellent view. Our pool was the activity area so it could be a little noisy [... read more]during the day but at night it was quiet. The room was spacious and very comfortable. The bed was a little firm but we still had good sleep.
Food at the resort was plentiful but mediocre at best. I compare the food service to that we experienced on cruises and it doesn’t meet that standard. After seven days we decided that the large buffet restaurant had the best food offerings and it was generally good. The specialty restaurants were disappointing, they tried but missed the mark in most instances. The Italian restaurant was a great place for lunch, not as busy as the buffet and provided made to order pasta along with a nice salad bar and other food choices.
Another miss is with the wine on offer. Being a Spanish resort chain I was expecting some decent wine. Not the case by far. I have purchased wine for $5 a bottle that was way better than what was available. RIU needs to up their game in this area.
Entertainment and activities were very good, the entertainment/activity staff were fantastic. Bars were open and relaxing, extensive drink menus. Lots of seating around the pools. The beach is beautiful but caution is advised because of undertow.
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Grand Palladium Vallarta: Do your research
You need to do as much research as possible when you are spending a lot of dollars on a trip.
We found that we were sort of held captive in the resort because the taxi fares from the hotel were inflated by a insane amount. We did not know exactly how far this resort was from the town of Puerto Vallarta or how much Taxis would cost on this coast. well they are incredibly expensive. Compared to other places I have traveled in Mexico they were four times as much and the number of passengers ra[... read more]ised the price. At least that is what the hotel told us when we asked at the desk. The other research to do is ask about the condition of the beach.. The one at this resort was some sand and rocks that were real foot and ankle scrapers.. The waves were high and not pleasant for youngsters below 8 years old.. Its really a surfing beach.
The Hotel staff were really great and the food was very good although you needed to make a reservation for most of the restaurants between 9am and 11am if you wanted a seat in most of them. The ones without reservations were very good buffet style places.
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Sheryl -
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Krystal Grand Nuevo Vallarta: Resort Review
We had an amazing time at the Krystal Grand. Food was delicious. Pools were clean and the infinity pool was breath taking. It is a great location if you like lots of action on the beach with quick access to horse back riding, sea doos, para sailing, banana boat rides messages and vendors going by with jewelry, hats etc.
Our room had no balcony. The window looked out onto construction and the rooms were very small. Other people we met were in other areas of the hotel and they loved their roo[... read more]ms.
The roof top pool/bar that opens at 5:00 pm had has an amazing view of the area.
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Grand Decameron Complex Bucerias Trademark: Excellent affordable holiday
Comfortable rooms, great pools. We stayed in the adult only pool section that was close to the breakfast restaurant and the bar. There was an area designated for smokers. The food could have had a more upscale menu and variety however I never went hungry. Many repeat customers were there. It is our third time and would definitely return!
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Platinum Yucatan Princess: Beautiful resort
We stayed on the adult side , great resort tucked away. Service was wonderful. We had a swim out and was very pleased with the overall look. Rooms were clean. Bar fridge wasn't stocked but we were close to all bars . Only recommendation to add disco on the adult side.
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Riu Emerald Bay: Sorry to complain
The hotel was first class. The staff were amazing. A great variety of food. Wonderful Mexican dancers at the show!
However the local loud repetitive music on the beach by 3 different bands at the same time playing different songs for 6 hours straight was unbearable. We could not sit on the beach, we could not sit on our balcony or have the balcony door open as all you could hear was tubas and drums for 6 hours and when that was finished, 2 hours of bad karaoke or bad audio video music began.
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Royalton Splash Riviera Cancun: Resort
I think there should be more entertainment things for adults . It a great place for kid. The bad thing is the upgame we have to paid to use it. It should be free or one time free if you stay for a week. The bed sheet is not clean, need more improvement!!
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Hotel Marina El Cid Spa and Beach Resort: the best I've been to in awhile!
Beautiful green property, renovated, upkept, clean and well taken care of. Several pools, cafe with great freshly brewed coffee, gym facing the ocean, meditation & yoga corner, so many things to do for kids and adults, or just find a quiet adult only spot to zoom out, plenty of space to walk around. Food was delicious, so much variety and fresh. The "cliff" &slide pool for kids- lots of fun. Staff so friendly too. beach is ok for sitting and building sandcastles but not for swimming due to weed[... read more]s and many sandbags placed to break off waves, but the view is still beautiful & relaxing. Staff works every day to clear off the seaweed. Our room was quiet, facing the river and surrounding jungle, my kid was so fascinated & excited watching crocodiles, crabs, turles & birds:) it's like mini zoo for her. Definetely goes on the list of places I want to come back to.
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Paradisus Cancun: Great Resort had a good time!
Pros: Buffet food was good and lots of variety
Entertainment: Good
Customer Service - Was very good, all staff members were pleasant and helpful
Cons: Strong scent located throughout the main lobby so if you are sensitive to smell this may bother some people
Water leaks from patio doors within the rooms during rains and winds causing a safety issue with slippery floors
Interior rooms need repairs i.e. washrooms doors off tracks, patio doors seized
Ceiling leaks throughout hallways fr[... read more]om heavy rain fall causing a hazard
No condiments in the buffets you had to ask for salt/pepper, ketchup etc
Any drinks you can never get them to taste the same twice, that seems to be a common with all inclusive
Ala cart Restaurants - Hit and miss, frequently items were not available
Beach area umbrellas were missing lawn chairs (14 empty) so a challenge to find a place to sit on the beach
The beautiful turquoise water was turbulent, so be aware, this could be a challenge for some swimmers
Be aware of staff trying to sell you memberships to the Melia resort
Overall had a great time!!
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Barcelo Maya Beach Resort: Great resort with excellent dive shop
Great resort with lots to do. Shout out to Judit, Vicktoria and Ilana at the Kessler Dive shop on the property. Went for a wonderful suba dive with Judit. Ilana set me up with jet skiing and was super helpful. Also tried the surf rider. The beach is great in front of this specific resort, although you can use the beach at 3 attached resorts so lots of beachfront. There's also a dolphin enclosure.
Date of stay: November 2023
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Bgallxx -
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Royalton Hideaway Riviera Cancun: Great Trip
I am an avid all inclusive traveler and have been to 15 resorts in the past 10 years. This trip was just for two people both of us in our early 30s not looking for a party resort, but also not looking for something boring. I would say this resort provided a great balance. If you’re elderly this is a larger resort lots of walking, however it’s 99% wheelchair accessible. Rooms were clean and well maintained, property was also clean and well maintained. Beautiful grounds and the resort rakes th[... read more]e seaweed off the beach every morning. The water was not crystal clear blue water, however a hurricane just came through those waters and I know it depends on time of year you travel, I saw others say the water wasn’t crystal clear though during reviews so if that matters to you, look elsewhere. Beach was gorgeous nonetheless. I saw tons of reviews from people mentioning mosquitos, I didn’t see a single one… in fact I didn’t see any bugs at all except for one bee the whole week. However what I think the problem is, is the sand fleas (can’t really see them) on the beach, the resort could spray for these and I assume they don’t or maybe it’s just elevated this time of year.. however for a 8 day vacation if the only complaint is bug bites then I think we’re good to go. Staff was friendly overall and helpful when you needed it, Alex by the pool was tremendous very courteous and on the ball with his service. The resort could work on playing more upbeat current music, as we kind of listened to the same music everyday by the pool and it was a little dated. The games / entertainment team could spruce up their games in addition to their prizes. They handed out tshirts, I’ve seen other resorts hand out bottles of champagne or small bottles of alcohol. The food was good, however Royalton does NOT let you book dinner reservations unless you’re a diamond club member (I’ve stayed at a few Royalton now and it’s a trend. The way it’s featured or advertised is as a positive, however it’s very hard to get in the actual restaurants for dinner unless you go at 5pm or 9pm or later as the resort prioritizes the diamond club members which sucks when you’re being told it’s an all inclusive. All paying guests should have an opportunity to eat in the restaurants and if they want to reward higher paying guests then there should be a exclusive bars or restaurants for them, but all other guests shouldn’t be deprioritized. However again, I’m looking for things to mention, non of this ruined our trip in any way. We ate at the Italian, steak and teppanyaki all were good but not as amazing as I have heard Mexican food to be, I’d say 7.5/10. However they were good. We did eat at the buffet rest of the week though because it had more options and easier to get what you want. Note: there is NO AC in the restaurants, the resort relays on sea breeze… which sometimes works and sometimes there is no breeze. The club on the resort has AC, but it could have been cranked way higher lol and same recommendation on better music lol. Overall, I would recommend this resort for someone my age looking to enjoy themselves but not get out of control. There is a splash pad area for kids away from the “party†pool (which is just more like games and drinks and music pool, not party), and there is a few quieter pools as well. Clean and fun resort, great vacation.
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Royalton Splash Riviera Cancun: Amazing resort
From the rooms to the staff to activities I loved this resort . It’s beautiful . The activities the rooms the pools the water park . There was something to do everyday and I had an amazing experience staying here , I highly recommend
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Plaza Pelicanos Club: Resort going downhill!
I have been coming to this resort for a few years. It has definitely gone downhill! The rooms are tired looking, some of the patio doors didn’t lock and the smell of sewer throughout the hotel was not nice. The pool was quite often dirty with straws and cups and other miscellaneous items in it.
The food at the buffet was not of a good quality and all of my dinners were spent off the resort!
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StoughRecords -
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Grand Decameron Complex Bucerias Trademark: Exceeded expecations!
The service was incredible as the staff were so friendly and helpful (especially Lorenzo). The food was amazing, the drinks delicious, the views were beautiful, and we loved every minute of the time at the beach! The weather was very hot so it was great to come back from a day on the beach or wandering around Bucerias to hang out in an A/C cooled room for an hour or two before heading down for dinner. We will definitely be back again next year and highly recommend this resort to those who would [... read more]like to escape the cold of Winter and get to know the very cool little town of Bucerias.
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Ocean Coral Riviera Cancun: Good time even with Rainy weather
So we arrived at 1130 pm, air transst did great job making sure our whole bus included all us to hotel, I had asked for ground or 1st level ,their English needed a little polishing, finally they mentioned was an elevator and got 3rd floor Jr suite.
Looked great and had personal items in bathroom supplied appreciated
The main lobby had multi level past bar area which could use some markings where the ceramic tiles are all same colour..00
it drops plus 12 inches ,my hubby luckily lande[... read more]d on his feet when he walked off level.
Night entertainment was fine fire wand show Abba tribute and bingo /casino which was only for the French population,karaoke...
Restaurants where well supplied with food choices
Alot of rain and water on outdoor hallways big slip fall risk - staff tried to keep up but should have had a wet vacuum,
All week had to watch not to fall around water from 3 rainy days,
Reservations for a la cart were very tricky to manage, air transat rep didn't help with any of that HAD to use the hotel app and air transatapp which .y phone had no room to add another app to..
Finally I got 3 booked
Beach was good once they cleaned it from the 3 previous days of rain
Pools were great, drinks were very good not consist between indoor lobby bar and pool bar tho
LAST MORNING
AFTER RAIN STORM MOST oF NIGHT we had 1/2 room with water lying on floor
I slipped and fell and hit my head
I went to lobby and told them I wasn't impressed but they probably didn't understand told them I hit my head and asked 2 different people for an ice pack but they looked baffled... our ride to airport was going in 15 min
Anyways went home to nurse the lump for 5 dsys
Air transat - good for plane , but on way home should have handed out declare card 1/2 hour before landing poor decision as we were disembarking to give then
Could have been more helpful at hotel no meeting and the timeshare people in lobby had to tell us where to find them
Price was good for one week but was surprised how they didn't make their presence known once arrived
Happy with trip central booking assistance thank you Wendy.
Sorry fir the rant but most people have to watch their physical self to carry on after the holiday and being a nurse just me.
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Krystal Grand Puerto Vallarta: Nice resort!
Our reservation was with Hotel but when we got there, they upgraded us to the Hacienda with a bigger room with two double beds, which was great. We thought this is good. It’s on the quiet, side, adult side it should be quiet. During the day it was good, but at night time they hosted many corporate parties for many of the locals. So it was very very very loud at night till 11 or 12 o’clock. The music was extremely loud and it was impossible to sleep even with earplugs, so was I impressed with[... read more] this no were not, and we made it known to one of the managers. Other than that the food was good the staff was excellent. We enjoyed our walks on the beach and it was very warm hot actually. Would we come back, probably not unless they can do something with the loud music at night like why do they have to have parties right in the middle of the courtyard with all those rooms around with other guests that don’t appreciate it.
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Sandos Caracol Nature Resort and Water Park: Very large property
This resort has lots of plants and animals. There is a small Mayan ruins a couple of cenote pools and a zoo.
The water park will be loved by all.
Several quieter pools available when the large pool gets to be too much.
Ala Carte restaurants are booked on the resort website. The steak and seafood was our favourite.
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Mich -
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Barcelo Maya Riviera: Beautiful resort
The hotel was absolutely beautiful, way nicer and fancier than expected. All the staff were so helpful and attentive. The rooms were large with comfortable beds (I had the best sleep I’ve had in a while in that hotel bed) along with beautiful views. The restaurants were amazing on a restaurant level, not just “good for a resortâ€. The resort is very modern and grand and aesthetic, great to take pics. We loved it!