Riu Vallarta: Amazing Resort

The resort was one of the best we've ever stayed at. The food was fantastic and continuously being served at the poolside, the ocean view side and even in the main lounge. There was such a variety of food and the food was tasty and the presentation was beautiful. The grounds were impeccable and clean. They had something going on every evening in the courtyard eg. jazz band, modern music band another night, drinks set up every evening in the courtyard and this was before the show started. Th [... read more]e cleanliness of the building, the rooms, washrooms were excellent. The beach was fantastic, clean and lots of beach beds available as was at the poolside. The pool was very clean. The employees bent over backward to make you happy and comfortable. Nothing was too much for them to do for you. I would definitely go to another Riu Hotel in any country if they're all like this one.

Riu Reggae: Not for us!

Very disappointing stay. Other than a staff who do their very best we left wondering why RIU even bothered to build this resort. Such a small footprint there is no room to get away from the loud noise-- music, people, airplanes-- other than going to your room. Beach is tiny, water murky, sand everywhere,no shade, crowded loungers. Went for breakfast and headed for the RIU Montego Bay 5 minute walk to spend the day. Wish we had waited for reviews and would have known beforehand.

Riu Palace Paradise Island: Bahama-mama

Overall we would give this resort 3 out of 5 stars. I was surprised and a little disappointed to see that the Riu did not live up to the reputation of a resort in the "Bahamas". While it was an enjoyable trip there were a few things that could have been much better. Having paid for an all-inclusive get away I was irritated to find out at check in that the a la carte meals were first-come first-serve and we were unable to make reservations. After spending the day by the pool or on the beach i [... read more]t was an inconvenience to get ready for 6:30 dinner only to be turned away after waiting in line for a half hour. While the buffet was delicious I felt that we were a little over-dressed for the meal as we had dressed for a proper dinner service. While it didn't bother me that much, it was a little awkward to have some staff ask us to get them drinks and food. Pros -pool was warm, plenty of seating -front desk staff very welcoming and helpful -early check in due to early morning arrival -room was very clean, excellent maid service -food was delicious, good variety, friendly wait staff -access to Atlantis was convenient -luggage storage before and after check-in while waiting to leave for the airport Cons -bartending, towel and beach staff were not friendly or attentive -lack of night entertainment -a la carte restaurants closed with no notice -no music on the pool deck during the day

Riu Ocho Rios: Good time

Everything good. Staff very good. It would be even better if you could go to the a la carte restaurants without waiting in line, but no a big deal since the buffet food was good. I found the flooring very slippery so I walked carefully. A piano bar would be a nice addition. Some of the evening performance was very good.

Riu Palace Las Americas: Really satisfied with the hotel resort

The hotel had amazing grounds not too large. Very easy to access all the areas including the three pools. The rooms were clean and quite large and all had balconies. The resort offered fantastic food including restaurants. I was impressed with the buffet. so many options to choose from but above all each and every dish was delicious! I'm very picky eater yet the fresh fish and Variety offered was very impressive. This hotel has amazing service. Each staff member on the resort is kind and helpf [... read more]ul and works very hard to make our stay pleasant. This is my third time at this resort and each and every time I go I am more and more impressed The beach is so comfortable and easy to access from the resort. I'm happy to report that this year they've included umbrellas on the beautiful white sand beach which is a huge bonus Again the service is impeccable and I would like to see more travellers tipping. It's really sad to see that many do not considering the impeccable service

Riu Santa Fe: Incredible time

I have stayed at this hotel several times and it does not disappoint. What a fantastic resort and what fantastic food. Thanks so much. The rooms were spectacular and the views were incredible. The staff worked very hard and were very friendly for the entire stay.

Riu Palace Costa Rica: Amazing Resort & Friendly Staff

My husband and I stayed at the resort from Dec 2 to Dec 9 and we had the most amazing time. We saw monkeys, turtles, snakes and the animals sounds coming from the trees each morning is truly something you need to get up early to hear. The rooms were clean and stocked and resort grounds were immaculate. Bring bug spray as you will need it in the evening. The entertainment was great. I have a food allergy and was very anxious about what I could eat at the resort. When I arrived I spoke with the f [... read more]ront desk and they provided me with a letter explaining my food allergy & what the kitchen staff needed to do to ensure that there was no cross contamination. I would provide to the restaurant manager the letter and he would bring out the chef who either make me a special meal or we would through the buffet and he would point out the safe foods for me. A special thank to Ramon and his team. To Jean Carlos. To William at the Steakhouse who ensured I could eat safely. To all the staff at the RIU your friendly attitude, you smiles & laughs made it a beautiful place to vacation.

Riu Vallarta: Great resort

The resort is well kept the grounds are always clean if yiur looking for a older crowd to relax this is the place. FOOD is typical ai food nothing to brag about but you will find something Drinks are cold pop is terrible unless from a bottle

Riu Merengue: Beautiful Resort

We found our overall stay amazing. The hotel was clean and the staff and servers were very friendly and quick. The food was really good and the entertainment was always great to see. We did have rain everyday, but no one can predict the weather when booking a trip but we still got our sunny days and a great tan.

Riu Guanacaste: Great resort

Great resort, food,rooms,staff ,garden and beach are well care for. Internet is only free in the reception area. If you want it in your room its $70.00 US dollar per week. It is a non-smoking resort, no smoking on balcaney or anywhere. There are four small smoking area which are not sign post very well. It took us a week to find the one in front of the hotel. I understand not smoking indoor but you should be able to smoke on you Balcaney. I would only recommend to my non smoking friend [... read more]s.

Riu Reggae: Great Resort

The hotel was new, clean and very modern. The rooms were a bit small and the mattresses and pillows were very uncomfortable. The beach was small but being able to walk through the other resorts made it more enjoyable. The food was very good. The salad bar was well done. I love all Jamaican people and the staff was trying but still need to learn some skills. The shows were entertaining especially the Michael Jackson show.

Riu Caribe Cancun: Good place for a comfortable stay.

This was our second stay this year (2016) at this hotel. Its very central and safe location is what has appealed to us very much. It is a medium size resort, located right on a very nice beach with the easiest possible access to public or private transportation. We have used public buses often and have very positive experience. We also found the food and service of an excellent quality. Best Regards, Anna and Jerry

Riu Palace Costa Rica: Quality vacation

This Resort me and even exceeded all our expectations - we have been to 10 Riu Palaces and we know we will unless weather is bad, we wil not be disappointed. The grounds are immaculate. The pools are spacious and the water temperature is warm. Buffet and specialty restaurants of of very good quality. Only 40-minutes from airport, located on a long, wide sandy beach with easy access to ocean. Lots of worthwhile excursions offered, and a big new zip-line is next door. Usually, monkeys can be seen  [... read more]nearby.

Riu Reggae: It's Average

The Riu Reggae is overall an average hotel. Public areas are modern and sleek, but the rooms show signs of being rushed. Our room was cleaned between 4 and 6 pm every day, when we were tired and wanted some time to get ready for dinner. They either need more housekeeping staff or a better schedule. Pluses were the staff and the food - both amazing. Great selection of tasty offerings for all meals at the buffet. Roger at the jerk hut was great! Beach is small, man-made, and the "sand" is mainly c [... read more]rushed shells. Wouldn't stay here again as there is better value to be had in Jamaica, but if you get a good price go ahead and book! Good location close to the airport in Montego Bay.

Riu Palace Peninsula: Amazing.

Hotel was excellent and Every one was pleasant to deal with and service was pretty good. We all being vegetarian the the choices and quality of food was great. We enjoyed the other amenities like lobby, pool and beach. The place is very neat and clean. The rooms were excellent with ocean views.

Riu Merengue: Great R&R!!

Nice place for a weeks vacation in the DR. While it was not the Ritz it certainly was worth the price we paid. Generally : Clean and well kept Hotel although rooms could do with a little update and refinish. Water pressure is iffy and failed a few times but a call to reception got it reasonably fixed within a couple of hours - However be prepared for a testy person at the other end of the line when you call in to follow up. Food : Merengue has only 2 dining areas - The Steak House, which was o [... read more]nly open for dinner once during the week we visited, and the Italian Restaurant which was turned into the only daily Buffet place. Food though was reasonably good (pan fried Mahe mahe and grouper were the best), accept at the pool side snack bar which only served the same fare every day - overcooked burgers (perhaps justified), pasta, fried /baked chicken, salad and fries until 6.00pm! Only problem in the dining area was flies! netting at the open windows would probably have helped. The Bachata (sister hotel next door) where you can also enjoy lunch but not dinner as part of the deal, did not appear to have this problem. Pool: Didn't step into it even once as we were there to enjoy the beach and the ocean!! so no comment. Beach: Nice and clean, although, expect the water to be choppy as it's on the Atlantic side. No shortage of beach chairs. Towels may be a problem occasionally. Sea sports: Not much to choose from. Lousy to non-existent snorkeling sites in the vicinity and if you Scuba you'll be disappointed. Service: Staff are generally friendly although you may cross the odd exception.

Senator Puerto Plata Hotel: good times!

Had a great time at this resort been there before. It has changed a bit though was disappointed that they didn't remember my sisters birthday when we saw others they celebrated..our toilet did not flush well at all. Food wasn't bad but is the same all week got a little sick of that..but over all entertainment was good at the pool and place was kept clean. They work very hard and it shows!

Riu Reggae: Ok resort for the money we paid

Grounds very congested. Too many chairs in a small space. . Spent most of our time at Riu Montego Bay. Rooms were ok but followup from management re issues were not followed through i.e. 3 days to get blanket, mini bar filled once in 7 days . Some rooms made up some not at all. Food staff and bar staff were excellent. Food was ok buffet was as good as a la carts. Other than premium drinks at Reggea we enjoyed our time at Riu Montego Bay better as they had drink service around the pool and on th [... read more]e beach. Beautiful foyer and sitting area at Montego Bay as well as casino (small but fun) and excellent staff . Its new and hopefully they will work the bugs out.

Senator Puerto Plata Hotel: Resort has gone downhill

This was our forth time at this resort. We will not return. The resort has gone downhill. From rats scurrying in the lobby to cockroaches on the buffet and large bugs in the room. We had a large bug lost in our room somewhere. We don't know what is was because it scurried out of a sandal too fast and climbed the curtains but it was quite large. The front desk offered to fumigate our room but I couldn't stay in the room knowing that was in there so we asked to change rooms which they accommodated [... read more]. They used to have something going on in the lobby each evening so you would have something to do after dinner but they have done away with that as well. :( We made the best of it and had a great time with our friends anyway. This used to be a great resort It's sad to see it go downhill like this.

Riu Santa Fe: Beautiful Resort, Great location to everything!

Resort was beautiful and a great location. The Service in the restaurants was not great, very disorganized, and rushed you out the door. The resort was very clean, but if you had a problem like we did our toilet did not work, it took them two days to fix it. This again was due to disorganization, in communication in this resort. I heard the Riu Palace was much better, so I will try this resort next time which is right next door. The pools were amazing. There was a water taxi, to a beach yo [... read more]u could go to, but we did not know this until the end of our stay. Yes communication in this resort could have been better!