Our Verified Customer Rating 4.2

Our Verified Customer Rating 4.2

(5960 Reviews)

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Private  - 

Verified Purchaser

Bahia Principe Explore Jamaica: Beautiful resort, but some issues

The grounds were nicely kept and well maintained. The 2 coves closer to hotel offer little beach area or swim area. The one further away (8 minute walk) had larger beach and swim area. If your looking for waves, this is not the place. Staff were friendly and evening entertainment was okay. Nothing to exciting going on. But that was okay, cause after a day of sun and swimming your pretty tired. There is an issue however with the power. Went out couple times. Then out for a full day. Was not grea [... read more]

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Private  - 

Verified Purchaser

Riu Palace Tropical Bay: Awesome Experience

Everything at the RIU Palace Tropical Bay Negril was fantastic. All services, maids, bartenders, servers, chefs, front desk Smiley...everybody was helpful and polite. We will definitely return to RIU. Food was excellent, beach was awesome.

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Yana  - 

Verified Purchaser

Riu Reggae: Vacation at Riu Reggae- Jamaica Nov 24/16.

1) The resort is 5 minutes from airport. We were on Vacation and NO reason to sit on the bus for more than hour waiting to leave- there is need for better organizing. 2) Airplanes taking off low right over the hotel all day. 3) Hotel is nice, opened Nov 19/16 and still in finishing progress. The garden has palm trees and shrubs. They were just planted and it will need 1-2 years to look lavishing green. Lots of potential. 4) Check in and check out was fast, staff was very friendly, pleasan [... read more]

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Taniaj  - 

Verified Purchaser

Melia Braco Village: resort was beautiful. ,

The hotel looks just like the photos online. This is a resort you go to sit and watch the waves and eat.. nothing else to do there. Cant even ride a bike without a hotel escort. Room humidity level on electronic thermostat was at 94%. Everything was damp, even all of the bedding. The bed though was the most comfortable bed I have ever been in.. it kind of sucks you in and cuddles you all night..truly a good nights sleep. Staff are wonderful, kind and truly genuinely nice. If you are like us [... read more]

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Ioanripas  - 

Verified Purchaser

Grand Palladium Jamaica: Grand Palladium was not as good as expected

I will give 3 stars to the Grand Palladium Jamaica. We travel a lot and I compare GP Jamaica with the other two Palladium's that we've already went to at Riviera Maya and Dominican Republic. This is at the bottom of the list ... and we came here having high expectations ... Why ? First of all we are returning guests for Palladium - the only think they have for returning guests are 4 very small cookies ... Is better to be a returning guest for Bahia Príncipe or Iberostar where we've got upgra [... read more]

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Super  - 

Verified Purchaser

Riu Reggae: great time

Nice resort. New. Is not a 5 star if they don't have drink service to beach and pool area. Thoroughly enjoyed ourselves. House keeping is working through some issues. Made me wait until 5 to check in.

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Big John  - 

Verified Purchaser

Riu Palace Jamaica: Lazy Vacation In The Sun

The Riu Palace Adults Only offers good value for the hard earned money you spendt on your vacation. The rooms are very clean, everything in it works, like plumbing (no plugged or slow draining drain), hot water (water is HOT), shower heads (not plugged by calcium) the bed is very comfortable and there are ample pillows available. The TV offers a many different channels and if you are into Soccer and Cricket you will never leave your room. Program wise there is something for everyone and channels [... read more]

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Private  - 

Verified Purchaser

Iberostar Waves Rose Hall Beach: Very good but one major dissapointment

No real surprises. It was consistent with all reviews we had seen before. The facility was great, the beach was fine, the food was, in fact, very good and the staff were very friendly. Generally what we have come to expect with Iberostar. We were celebrating a big event in our lives and we were visiting an Iberostar resort for the seventh time...we are loyal Iberostar clients! But the disappointment to us was that the aloof staff at the front desk gave us one of the worst room locations in t [... read more]

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Private  - 

Verified Purchaser

Grand Palladium Jamaica: Grand Palladium Lady Hamilton Resort

Upon arrival at the Grand Palladium in Jamaica we were first told that they didn't have our booking. They discovered our reservation at the sister resort - Lady Hamilton! We found out from the relatives we were meeting from the UK that they wrote to Palladium asking that our group stay together in the same part of the resort. They went one step further and upgraded all of us (5 couples) to the Lady Hamilton. What a nice surprise! Friendly and engaging staff in the restaurants made the exper [... read more]

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Johnny boy  - 

Verified Purchaser

Grand Palladium Jamaica: Horriable hotal with the worst service

The beachs are great, ocean calm and water great for swimming. Food is awesome in the buffet but other then that it's ok went to the steak house which was horrible under cook steaks,raw potatoes couldn't even finish the meal. The staff is probably the rudest and least caring I have ever had always expected a tip even if they did nothing to deserve it. We had springs in the mattress popping out worse sleep in a hotel only way they would let us change rooms was to upgrade to a larger room for a [... read more]

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Private  - 

Verified Purchaser

Hedonism II: Great vacation resort!

The hotel room was excellent, clean and well air-conditioned. And plenty of hot water. However, the resort is for couples who are "swingers", not for single guys like myself. Very few singles were there during my week there. In fact, a single person is at a major disadvantage there among swinger couples.

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Eric&Lauralee  - 

Verified Purchaser

Grand Palladium Jamaica: Not worth the money

It was an ok resort but not worth the money. There's lots of pros and cons so I'll list what comes to mind. If you like bland, boring food, the buffets are for you. The al-a-cart restaurants were good as was the sports bar. The staff was friendly but don't expect much more than that. The staff were also more than willing to offer us marijuana, cocaine, and even offered the services of a prostitute to one of our friends. Not sure what kind of resort this is. We couldn't even get our mini bar/fri [... read more]

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Mrsmac  - 

Verified Purchaser

Couples Tower Isle: Absolutely perfect

We loved that it was a small resort, just steps to everything you need. The staff here were outstanding! It was an Anniversary, 50th Birthday vacation and it couldn't have been better! The food at all of the restaurants was wonderful, but the private dinner on the island was the best! (Bayside was nice location but the food could have been hotter, very tasty otherwise)

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Rob 1  - 

Verified Purchaser

Bahia Principe Escape Runaway Bay: AMAZING RESORT

This was one of the best hotels I ever stayed at .Everything was excellent from staff ,food and accommodations...I would definitely stay here again and highly recommend this hotel...Thanks trip central ...

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Private  - 

Verified Purchaser

Iberostar Waves Rose Hall Beach: Very good but one major dissapointment

No real surprises. It was consistent with all reviews we had seen before. The facility was great, the beach was fine, the food was, in fact, very good and the staff were very friendly. Generally what we have come to expect with Iberostar. We were celebrating a big event in our lives and we were visiting an Iberostar resort for the seventh time...we are loyal Iberostar clients! But the disappointment to us was that the cold and aloof staff at the front desk gave us one of the worst room locati [... read more]

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Ginnygin  - 

Verified Purchaser

Sunscape Splash: Amazing, Fun Filled, Great Food

The hotel is clean and the staff go beyond to make you happy. The ocean is right there, within a few feet of where you can sit and have supper with candles and lights. Hearing the waves rush in. Was amazing. I think some of the friendliness staff i have meet, i travel at least three times a year. The shows are great. The disco,,, yea man. The drinks even better. I have only ever been to Jamaica once. I will be back and back to that resort. Totally pleased with everything about it. Than [... read more]

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Karenanddave  - 

Verified Purchaser

Royalton Hideaway Blue Waters: It was an amazing resort

Grounds were immaculate, food was great and abundant, so were the drinks. Staff were friendly and always helpful. We have no complaints whatsoever. We would def like to visit again very soon and will recommend to family and friends.

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Chris  - 

Verified Purchaser

Royalton Hideaway Blue Waters: Such a great vacation

The resort was awesome, very clean, well maintained. Nice pools; cool water slides, and lazy river :) Childrens play area had fun water features and water slides. Staff were amazing, so polite, happy, pleased to serve you. Our room service was excellent. Food was very good all in all, service at the steak house was very slow - only drawback. We had a couple of excursions, half day to Dunn's Falls - great experience, highly recommend. Also did luminous lagoon - very entertaining and fun evening.

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Private  - 

Verified Purchaser

Royalton Hideaway Blue Waters: Not the Royalton 5 star Experience I expected!

I have travelled extensively throughout the Caribbean and Mexico and stayed in many 4 and 4+ star resorts. I was somewhat disappointed with this 5 star resort. Upon arrival at the hotel I was informed that my room would not be ready until 5:30 p.m. My understanding was that check in was 3:00 p.m. I was given a room on the 3rd floor overlooking a massive flat roof at the front of building overlooking the street and noise of the locals. It made it very difficult to catch a nap late afternoon. I ha [... read more]

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Private  - 

Verified Purchaser

Royalton Hideaway Blue Waters: Just ok.

We had trouble checking in with the resort, even though we were part of a wedding group that had been booked for months & months in advance. My fiance and I did not get the king bed we requested. We were told they didn't have any room for us and for another guest of the party when we arrived. We waited approximately 20 minutes and were given a room with a twin bed and a double bed, which was dirty. The tv was left on, the bathroom was dirty, and the bed sheets had sand in them. I can only imagin [... read more]

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