Bahia Principe Explore Jamaica: Beautiful resort, but some issues
The grounds were nicely kept and well maintained. The 2 coves closer to hotel offer little beach area or swim area. The one further away (8 minute walk) had larger beach and swim area. If your looking for waves, this is not the place. Staff were friendly and evening entertainment was okay. Nothing to exciting going on. But that was okay, cause after a day of sun and swimming your pretty tired. There is an issue however with the power. Went out couple times. Then out for a full day. Was not grea[... read more]t. Often run out of cups at swim up bar too. Bring a bubba. My friends stayed an extra week and power was out 2 full days. Was only the resort, not the island. This is my 4th time with this chain at different locations, and depending on your desires it may suit you. To large for me though.
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Private -
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Riu Palace Tropical Bay: Awesome Experience
Everything at the RIU Palace Tropical Bay Negril was fantastic. All services, maids, bartenders, servers, chefs, front desk Smiley...everybody was helpful and polite. We will definitely return to RIU. Food was excellent, beach was awesome.
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Yana -
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Riu Reggae: Vacation at Riu Reggae- Jamaica Nov 24/16.
1) The resort is 5 minutes from airport. We were on Vacation and NO reason to sit on the bus for more than hour waiting to leave- there is need for better organizing.
2) Airplanes taking off low right over the hotel all day.
3) Hotel is nice, opened Nov 19/16 and still in finishing progress. The garden has palm trees and shrubs. They were just planted and it will need 1-2 years to look lavishing green. Lots of potential.
4) Check in and check out was fast, staff was very friendly, pleasan[... read more]t and attentive to our needs.
5) Rooms are nice, big, with big terrace. Fridge is replenished as needed. Bathrobes are very nice touch. Room service was very good.
6) Beach- small- if you like to walk this is not beach for you. First few feet in the water nice sand then unpleasant mud and water grass.
7) 2 Pools with pool bars. People sitting in the pool and drinking all day and you have to swim in it? I don't thing so. Does not feel appealing. Lots of loungers around the pool with canopy or umbrella, service offering refreshments.
8) We expected better food selection in five star hotel. However, what was offered was prepared well and tasty.
9) Something new at Riu Resorts. No more booking for restaurant. Did not like that. To get in you have to line up 1 hour before opening and at the end we did not get in. The Steak House food and service was the best. We were waiting just for a short time to get in but they already solved the waiting problem; they offered sparkling wine, chair and you did not have the feeling you are waiting.
10) All in all we had very good time, weather was perfect, staff very nice. We love Jamaica, next year we would like to try Riu Negril resort.
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Taniaj -
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Melia Braco Village: resort was beautiful. ,
The hotel looks just like the photos online. This is a resort you go to sit and watch the waves and eat.. nothing else to do there. Cant even ride a bike without a hotel escort. Room humidity level on electronic thermostat was at 94%. Everything was damp, even all of the bedding. The bed though was the most comfortable bed I have ever been in.. it kind of sucks you in and cuddles you all night..truly a good nights sleep.
Staff are wonderful, kind and truly genuinely nice. If you are like us[... read more] and like to explore and have some sort of adventure, this is not the place for you. Swimming was impossible. Rocks & current ruin any attempts at swimming or snorkeling in the warm sea we have paid so much to swim in. Don't bother with The Level, too expensive for what you get above the regular side. We ended up changing resorts to someplace with more activities and things to see. I would recommend this resort for seniors only.
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Ioanripas -
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Grand Palladium Jamaica: Grand Palladium was not as good as expected
I will give 3 stars to the Grand Palladium Jamaica.
We travel a lot and I compare GP Jamaica with the other two Palladium's that we've already went to at Riviera Maya and Dominican Republic. This is at the bottom of the list ... and we came here having high expectations ...
Why ?
First of all we are returning guests for Palladium - the only think they have for returning guests are 4 very small cookies ... Is better to be a returning guest for Bahia PrÃncipe or Iberostar where we've got upgra[... read more]ded room, separate check in, more services, even a weekly private party for returning guests at Bahia PrÃncipe Tulum etc ... so, the returning guests for Palladium are not valuable customers ...
Somebody asked me - what we can do or change to make your stay better? - I will say change the people's more precisely change the management team.
We love Jamaica and previously we had amazing experiences at SansSouci, Sandals and Veranda.
The property is huge, beautiful beaches, the property is old but well kept and clean.
One of the issues is the fact that the property is renovating 2 restaurants, part of the building and more ... that means great news for future customers ... but for us, was less choices, one of the beach with no washroom, noise etc. and they are doing nothing to accommodate the customers or to limit the consequences.
The food and restaurants.
The food was ok, nothing more. Less choices than at Bahia Principe or Iberostar. Less choices than at Palladium Riviera Maya ... the peoples at the restaurants generally unfriendly ... The best experience for us was at the steak house, great service, great food.
At Palladium to reserve a restaurant is a privilege ... Was low season and the customers are waiting in line outside of the restaurants to get a table ... simply unacceptable ! I don't even imagine what will be for the Christmas and the end of the year ...
At Palladium Jamaica the kids Club was great. Our 5 YO daughter just love it.
Overall this hotel has potential and can be great ... But for the same price I will recommend to choose a different hotel chain for now.
Finally - Grand Palladium or Lady Hamilton ? I was happy I didn't spend the money for Lady Hamilton ... Is not worth the difference, you have access to the same services, same restaurants, same beaches the same room size and amenities ...
We had the room 1123, great location close to everything.
Stayed November 2016, travelled with family
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Super -
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Riu Reggae: great time
Nice resort. New. Is not a 5 star if they don't have drink service to beach and pool area. Thoroughly enjoyed ourselves. House keeping is working through some issues. Made me wait until 5 to check in.
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Big John -
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Riu Palace Jamaica: Lazy Vacation In The Sun
The Riu Palace Adults Only offers good value for the hard earned money you spendt on your vacation. The rooms are very clean, everything in it works, like plumbing (no plugged or slow draining drain), hot water (water is HOT), shower heads (not plugged by calcium) the bed is very comfortable and there are ample pillows available. The TV offers a many different channels and if you are into Soccer and Cricket you will never leave your room. Program wise there is something for everyone and channels[... read more] are available in most popular languages spoken in the Caribbean. The Hotel offers a wide variety of foods. Breakfast and Lunch, there is something for everyone. There are 5 different Restaurants open at night which offer Italian, Classical, Japanese, Steak House and Buffet Type meals. The Food is absolutely GREAT and TASTY.
WARNING: bring dress pants, they won't let you in the Italian, Classical and Japanese establishments unless you wear dress-pants. Shorts are not allowed.
I did NOT bring long pants, (for heavens sake am in Jamaica) and therefore did not visit the Classical and Japanese establishments. I did get to eat in the Italian Restaurant and the Osso Bucco was truly excellent.
The bars, lobby bar, aqua bar and two pool bars where great. The Riu palace Hotel needs to be complimented in their decision to serve good and well known brands of liquor and liqueurs at their bars.
But most of all, the employees made my stay a memorable one. I found the staff being very friendly and laughing comes east to them.
I will be back, I had a very good time. Thank you.
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Private -
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Iberostar Waves Rose Hall Beach: Very good but one major dissapointment
No real surprises. It was consistent with all reviews we had seen before. The facility was great, the beach was fine, the food was, in fact, very good and the staff were very friendly. Generally what we have come to expect with Iberostar.
We were celebrating a big event in our lives and we were visiting an Iberostar resort for the seventh time...we are loyal Iberostar clients! But the disappointment to us was that the aloof staff at the front desk gave us one of the worst room locations in t[... read more]he resort. When we asked to have a room that we had requested, we were given another poor location, just marginally better. The next day we went to our booking rep (to avoid the front desk staff) to make a complaint and later got a much better room but still not what we requested. We find it odd that this resort doesn't take better care of their returning guests when other Iberostar resorts have worked so hard to impress us with their service. Will we stay at Iberostar next time? I'm not so sure.
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Private -
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Grand Palladium Jamaica: Grand Palladium Lady Hamilton Resort
Upon arrival at the Grand Palladium in Jamaica we were first told that they didn't have our booking. They discovered our reservation at the sister resort - Lady Hamilton! We found out from the relatives we were meeting from the UK that they wrote to Palladium asking that our group stay together in the same part of the resort. They went one step further and upgraded all of us (5 couples) to the Lady Hamilton. What a nice surprise!
Friendly and engaging staff in the restaurants made the exper[... read more]ience wonderful - particularly Garfield who really went out of his way to accommodate our large group.
Throughout the week the resort ran out of supplies - bananas, fresh pineapple, gin, beef (at the steakhouse). The breakfast buffet items seemed to deplete quickly and less options available as the stay went out, Seemed like they were watching the budget!!
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Johnny boy -
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Grand Palladium Jamaica: Horriable hotal with the worst service
The beachs are great, ocean calm and water great for swimming. Food is awesome in the buffet but other then that it's ok went to the steak house which was horrible under cook steaks,raw potatoes couldn't even finish the meal.
The staff is probably the rudest and least caring I have ever had always expected a tip even if they did nothing to deserve it. We had springs in the mattress popping out worse sleep in a hotel only way they would let us change rooms was to upgrade to a larger room for a[... read more] costly price and really nothing we could do other then pay more for a upgraded room. Wouldn't recommend this resort to anybody can get a lot better place and happier workers in different resorts. Have no desire to even return to Jamaica
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Private -
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Hedonism II: Great vacation resort!
The hotel room was excellent, clean and well air-conditioned. And plenty of hot water.
However, the resort is for couples who are "swingers", not for single guys like myself. Very few singles were there during my week there. In fact, a single person is at a major disadvantage there among swinger couples.
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Eric&Lauralee -
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Grand Palladium Jamaica: Not worth the money
It was an ok resort but not worth the money. There's lots of pros and cons so I'll list what comes to mind. If you like bland, boring food, the buffets are for you. The al-a-cart restaurants were good as was the sports bar. The staff was friendly but don't expect much more than that. The staff were also more than willing to offer us marijuana, cocaine, and even offered the services of a prostitute to one of our friends. Not sure what kind of resort this is. We couldn't even get our mini bar/fri[... read more]dge restocked. We had a leak in the bathroom that no one ever repaired, so water was constantly coming through the wall. We had complimentary coffee in our room but no coffee maker. We also got ripped off for $60 after the photo hut gave us a blank DVD and did not respond back to me when contacted about it. The entertainment department did a great job with their shows and assorted activities. Lots of options for off resort excursions but be prepared to pay lots. Coarse sand on the beach which wasn't exactly nice to walk on. The pool was really nice, except it was half closed for renovations. Overall, I wouldn't recommend it. You can definitely get better value for your money.
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Mrsmac -
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Couples Tower Isle: Absolutely perfect
We loved that it was a small resort, just steps to everything you need. The staff here were outstanding! It was an Anniversary, 50th Birthday vacation and it couldn't have been better! The food at all of the restaurants was wonderful, but the private dinner on the island was the best! (Bayside was nice location but the food could have been hotter, very tasty otherwise)
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Rob 1 -
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Bahia Principe Escape Runaway Bay: AMAZING RESORT
This was one of the best hotels I ever stayed at .Everything was excellent from staff ,food and accommodations...I would definitely stay here again and highly recommend this hotel...Thanks trip central ...
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Private -
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Iberostar Waves Rose Hall Beach: Very good but one major dissapointment
No real surprises. It was consistent with all reviews we had seen before. The facility was great, the beach was fine, the food was, in fact, very good and the staff were very friendly. Generally what we have come to expect with Iberostar.
We were celebrating a big event in our lives and we were visiting an Iberostar resort for the seventh time...we are loyal Iberostar clients! But the disappointment to us was that the cold and aloof staff at the front desk gave us one of the worst room locati[... read more]ons in the resort. When we asked to have a room that we had requested, we were given another poor location, just marginally better. The next day we went to our booking rep (to avoid the front desk staff) to make a complaint and later got a much better room but still not what we requested. We find it odd that this resort doesn't take better care of their returning guests when other Iberostar resorts have worked so hard to impress us with their service. Will we stay at Iberostar next time? I'm not so sure.
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Ginnygin -
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Sunscape Splash: Amazing, Fun Filled, Great Food
The hotel is clean and the staff go beyond to make you happy. The ocean is right there, within a few feet of where you can sit and have supper with candles and lights. Hearing the waves rush in. Was amazing. I think some of the friendliness staff i have meet, i travel at least three times a year. The shows are great. The disco,,, yea man. The drinks even better. I have only ever been to Jamaica once. I will be back and back to that resort. Totally pleased with everything about it. Than[... read more]k you.....
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Karenanddave -
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Royalton Hideaway Blue Waters: It was an amazing resort
Grounds were immaculate, food was great and abundant, so were the drinks. Staff were friendly and always helpful. We have no complaints whatsoever. We would def like to visit again very soon and will recommend to family and friends.
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Chris -
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Royalton Hideaway Blue Waters: Such a great vacation
The resort was awesome, very clean, well maintained. Nice pools; cool water slides, and lazy river :) Childrens play area had fun water features and water slides. Staff were amazing, so polite, happy, pleased to serve you. Our room service was excellent. Food was very good all in all, service at the steak house was very slow - only drawback. We had a couple of excursions, half day to Dunn's Falls - great experience, highly recommend. Also did luminous lagoon - very entertaining and fun evening.
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Private -
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Royalton Hideaway Blue Waters: Not the Royalton 5 star Experience I expected!
I have travelled extensively throughout the Caribbean and Mexico and stayed in many 4 and 4+ star resorts. I was somewhat disappointed with this 5 star resort. Upon arrival at the hotel I was informed that my room would not be ready until 5:30 p.m. My understanding was that check in was 3:00 p.m. I was given a room on the 3rd floor overlooking a massive flat roof at the front of building overlooking the street and noise of the locals. It made it very difficult to catch a nap late afternoon. I ha[... read more]d paid extra for a single supplement and was somewhat disappointed with the size of my room (1 double bed) and the lack of amenities (no full length mirror). I felt like I had booked a "super saver" room. I complained to the front desk and requested another room. They told me they could not accomodate me until the next day at 2:00 p.m. The following day they gave me another room on the 7th floor with the same view, however this time I had a King Size Bed, but still no mirror. I was shocked at the size of the shower and how a larger person would ever fit inside. Other people I was travelling with had rooms that were larger. I felt like I was given a smaller room because I was travelling on my own. On a positive note, the bed was extremely comfortable, well maintained and the lighting in the bathroom was awesome.
I found the food throughout the resort, at both the buffet and the a la cartes extremely good, along with the Jerk Chicken served on the beach. I found the service at both the restaurants and bars very good. I did tip for the good service and it definitely did not go unnoticed by the staff. They had 1 hottub, however the jets did not work my entire stay. There was also high pressure spouts at the infinity pool which did not work the entire stay. I inquired about the hydrotherapy at the spa and was informed it also wasn't working. They did offer different nightly entertainment such as a Michael Jackson Show, tribute to Bob Marley (a live Reggae band), acrobatic performer, synchronized swimming, along with an outdoor buffet. The only down side to the entertainment was the courtyard location where the shows took place and lack of seating.
In summary, I did not feel that the Royalton White Sands was superior to any of the 4 star resorts I have stayed at previously, and yet was the most expensive resort.
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Private -
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Royalton Hideaway Blue Waters: Just ok.
We had trouble checking in with the resort, even though we were part of a wedding group that had been booked for months & months in advance. My fiance and I did not get the king bed we requested. We were told they didn't have any room for us and for another guest of the party when we arrived. We waited approximately 20 minutes and were given a room with a twin bed and a double bed, which was dirty. The tv was left on, the bathroom was dirty, and the bed sheets had sand in them. I can only imagin[... read more]e someone checked out and they stuck us right in the room without properly cleaning it. The other guest without a room had to wait an hour before they found a spot for him.
They told us to come down the following morning before breakfast for another room. Nobody came to clean the room. The mini fridge was empty. We asked three separate times to have water, it was not brought for over three hours. We had to sleep on top of the covers & sheets because our bed was dirty the first night.
We came down the following morning and were told we should come back at noon. Fine. We come back at noon with our packed luggage (as they requested) and we were told to wait again until 2pm, and to leave our luggage in the lobby. The front desk staff was rude when we expressed our frustration with the process. Not helpful at all.
I won't even get into the trouble the bride had on her special day, as I'm sure she wants to write her own review, but for the amount of money you spend to ensure you have a special day - I can say with certainty I would not recommend this resort to anyone for their wedding day.
The resort itself is small, but beautiful. The resort is very modern and well decorated and clean. The bartending staff is great - they are friendly and prompt. The chefs are great too. The buffet service is very slow, there were times where we were not served drinks at all or given napkins/proper cutlery. Room service was pretty bad too, it would not come for 1.5-2 hours and they were always out of more than half the menu. There were times there was no hot water and the wifi was not working.
All in & all, I would not return to this resort. There are many other places in Jamaica to travel to and I would suggest trying another spot.