Our Verified Customer Rating 4.1

Our Verified Customer Rating 4.1

(3951 Reviews)

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PAMC  - 

Verified Purchaser

Barcelo Maya Tropical: Great family holiday

Overall the hotel was amazing. Check in and out was smooth without any issues. We had requested 3 rooms together on the ground floor because we were travelling with a small child and an elderly mother and were pleased when it was honored. The staff were all friendly, the drinks were great, the grounds are beautiful and well maintained. The a la carte restaurants were the best ... but they usually are. The buffets were good with lots of variety but were very busy but it was the season  [... read more]

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Private  - 

Verified Purchaser

Occidental Tucancun: Mediocre Resort

I recently stayed at Occidental Tucancun, while it wasn't a terrible experience, there were several areas that could use improvement. The hotel feels quite outdated. The rooms, though clean, could really use a refresh. The furnishings were old, and the overall vibe felt stuck in the past. The bathroom, while functional, had some wear and tear that stood out. In terms of dining options, I was disappointed to find there were very few food choices available on-site. There wasn’t much variety in t [... read more]

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Private  - 

Verified Purchaser

Occidental Punta Cana: punta cana

beautiful grounds. Easy booking for a la carte restaurants.Lots of choice at buffet but a shortage of wait staff. Stocked frig good size room with lots of storage space.Overall good value for the price.

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Private  - 

Verified Purchaser

Barcelo Bavaro Palace: Great Holiday at a Beautiful Resort

The Barcelo Bavaro Palace is a beautiful resort with lovely beaches and pools and lots and lots to do. The food is just ok. And there is not a midday poolside or beach snack bar to get food. you have to go to buffet and that's kinda the only thing I didnt like. Would defo recommend though. Wonderful vacation.

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Private  - 

Verified Purchaser

Occidental Tucancun: We had a great time!

We had a great time. Purchased an umbrella everyday for shade on the beach. We enjoyed ourselves. Our toilet did not flush , called maintenance each day.they came quickly. Food was good.we would go again.

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Private  - 

Verified Purchaser

Barcelo Maya Tropical: Better than ever

We’ve been to Barcelo Riviera Maya previously and enjoyed it. This year has brought change in a Positive way. Lots of new activities at the Tropical Pool area. And the Buffet restaurants have Theme nights.

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Private  - 

Verified Purchaser

Barcelo Maya Beach Resort: Nice resort

The grounds are kept neatly trimmed & watered. The hallways are scrubbed daily. Rooms are a good size; a/c worked well, good shower, lots of closet space. Seaweed is raked off the beach every morning Beach chairs are scarce some days as guests at the other hotels use the beach at the Maya Beach hotel…it’s the best beach. Buffets are the usual, food is plentiful. The entertainment was disappointing compared to prior years. We found that the main & beach buffets seemed to be short  [... read more]

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Private  - 

Verified Purchaser

Barcelo Maya Tropical: Pool and Beach Chair Problem!

All chairs were gone very early. We were there 2 weeks Feb 8th to the 22 2025. The resort needs to fix the problem. The rest of the resort services were perfect. We enjoyed all 10 of our Ala carte dinners. Service was very good.

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Meesh  - 

Verified Purchaser

Allegro Cozumel: Terrific resort!

We truly enjoyed our time at Allegro Cozumel. All staff were so friendly, especially the staff at Santa Rosa (the premium level area). Premium was worth the extra money: rooms closer to the beach and away from noise of night theatre and disco, access to Santa Rosa where we ate breakfast and lunch many days (less selection than the bigger buffets but more than enough to suit us AND in an air conditioned building) and a nice private pool/beach area with bar service. We also played cards in the [... read more]

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Brandon  - 

Verified Purchaser

Barcelo Maya Tropical: Beautiful, spacious resort!

What an absolute fantastic resort. This is our second time to the Barcelo Maya Tropical and it once again did not disappoint. It is even bigger than before. It has so much to do, fantastic shopping mall and so many individual vendors that sell everything you're looking or even not looking for, whatever your budget. The beach/pools are very clean and well maintained, you can see the staff constantly cleaning every aspect of the resort. Rooms are the same, food is definitely a bonus with such [... read more]

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Life on the beach  - 

Verified Purchaser

Barcelo Huatulco: Great place to stay

We just returned from our trip to Huatulco which we booked thru trip central with Erin Thunder who helped us with the entire booking process, which she was amazing to deal with. We stayed at the Barcelo which was all common areas and rooms were very clean and well kept. The food was great we tried all food areas offered during our stay and it offered a great selection of dishes for breakfast, lunch and dinner. All the hotel staff were very helpful and friendly. The beach area was fantastic but [... read more]

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Private  - 

Verified Purchaser

Barcelo Maya Colonial: Wonderful time at Barcelo Maya

We stayed at this resort for two wonderful weeks and had an amazing time here. Everything went smoothly from check in to check out. All the staff we dealt here were very helpful, friendly and professionally. We ate at the buffets with plenty of options to choose from and food was always hot and tasty. We also ate at all the a la carte restaurants and enjoyed everyone of our meals. Our room was very nicely decorated in traditional Mexican charm. It was always kept clean by housekeeping, and had n [... read more]

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Private  - 

Verified Purchaser

Allegro Playacar: Beautiful beach

This hotel was exactly what my 18-year old and I needed, amazing beach and ocean access, good food and drinks and entertaining shows at night. Unfortunately, two of the three restaurants were closed while we were there and if you look for anything to eat after 10pm, you are out of luck. The rooms are comfortable (two big beds) and we were lucky to be right in the middle between the main restaurant and the beach. I liked the layout of the resort with all the smaller buildings with rooms and the t [... read more]

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Katherine  - 

Verified Purchaser

Occidental Cozumel: Great Resort

The resort grounds/ gardens were gorgeous! It felt like you were in a botanical garden. We stayed in the Royal section which has its own pool and restaurant, which is amazing if you want a quiet area to relax! The royal restaurant was truly amazing! Food was always presented beautifully and tasted even better! We also enjoyed the food at the Mexican and Italian restaurants! The seafood restaurant is gorgeous as it is on the Ocean, unfortunately we did not like the food which was very disappointi [... read more]

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Desmond  - 

Verified Purchaser

Barcelo Maya Colonial: Feb 2025 Wonderful!

Great location, excellent food, superb service, beautiful pools, nice beach… really nice! Ocean was warm and perfect temperature for swimming and snorkeling. Easy to get to Tulum and to Playa del Carmen.

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Joe Noto  - 

Verified Purchaser

Barcelo Maya Palace: MUST Stay at Riviera Maya Adults Barcelo

I am happy to say Our experience over 20 years staying at the Barcelo Resorts in the Mayan ?? has always been fantastic because of the food, service, and ambience of expansive beachfront property It has a Chain of 6 in total. It’s established and operates efficiently, well maintained. Our recent trip this Feb.2025 is by far the most exquisite as we upgraded to the Riviera Maya Adults, their newest waterfront hotel built approximately 5 yrs ago, which we were curious to see. This hotel is absolut [... read more]

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Jimie  - 

Verified Purchaser

Barcelo Maya Palace: 5 times a charm

This Was our 5th time at this resort . 10 out of 10 on everything . I can’t say 1 bad thing about the place. If you’re looking for perfection this is it!. We enjoy the beach and spent 10 days there, swimming with sea turtles

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Private  - 

Verified Purchaser

Barcelo Maya Riviera: Can't wait to go back!

By far, one of the best all-inclusive resorts we've stayed at. The grounds were immaculate, room was well appointed with one of the biggest beds we've ever seen, pool was huge with good service, loved the beach and the food was at the buffet and a la cartes was so good. Lobby bar was a good place for a night cap. Staff were always kind and quick to help. The stay at 1, play at 6 concept is brilliant. If you get bored, you can easily visit the other resorts and use their facilities. The mini putt [... read more]

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Private  - 

Verified Purchaser

Royal Hideaway Playacar: Best beach ever

Yes best beach ever. Lots of chairs and all of them have covers and/or umbrellas. Food was great but making dinner reservations was chaos and terribly unorganized. Concierges were totally useless but wait staff and bartenders were excellent. Rooms were large and well maintained.

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Carole M  - 

Verified Purchaser

Barcelo Maya Palace: Amazing Resort

Absolutely amazing resort . The service was amazing. The la carts were easy to booked . Some of areas were rocky recommend water shoes . The chairs on beach and pool side are hard to find. Only complaint I have.

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