Our Verified Customer Rating 4.1

Our Verified Customer Rating 4.1

(3964 Reviews)

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Barcelo Maya Colonial: Never disappoints

Barceló hotels are so well designed for every guests needs. Amazing service, beautiful grounds and comfortable accommodations. We love this resort for its variety of restaurants and amenities, gym spa ball courts and tons of things for kids and adults of all ages to stay busy. Nice they don’t put the small water park way back of the resort like so many other big resorts. The entire resort is on the waterfront with a beautiful view and path to walk to the other Barcelo resorts. No golf carts requ [... read more]

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Barcelo Huatulco: Had a good time!

The resort was very clean. Staff were accommodating and work hard! Rooms were clean and in excellent shape. As with other resorts, be careful in the shower as hard to stabilize hot and cold. Entertainment was very good. Food in ala cart excellent and buffets were good.

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Barcelo Maya Caribe: Great resort but loud nights.

Third visit to the Barcelo Caribe. Love this resort… great beach, lots of evening options with shows and the mall, excellent beach volleyball court and pickleball courts and other sports courts. Food was great, buffet and ala cartes, however one in our group did get food poisoning, exact source unknown. Basic Caribe rooms are okay, could use some renos but bed was comphy. Nights were a problem. Only got one decent sleep in ten nights due to parties in next room and loud drunk people in hallways  [... read more]

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Royal Hideaway Playacar: A Hidden Gem

The resort was fantastic and exceeded our expectations. It was everything we could asked for and more. We could have stayed longer and left us asking for nothing . The resort itself was extremely well kept. What you see on the website is actually what the grounds and beach look like. The staff kept the grounds impeccably manicured and did so in a fashion that they did not distract from the experience. Every morning we woke up and the beach only meters away was raked, furniture re-organ [... read more]

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Occidental Caribe: Great beach resort

The ground, the pools were fine. Overall rm toilet only flushed when there was something heavier than toilet paper. The shower never did get hot for both of us. Took ages to even warm up. There were black marks all over mirror which was indicative of perhaps mold behind it. The toilet roll holder was broken and the bidet unusable. The housekeeping staff and dietary staff were wonderful. As a good fruit was very limited and food was OK.

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Barcelo Maya Tropical: Amazing Resort!

We loved the resort. The staff are amazing and welcoming. The grounds are pristine. Beach is beautiful and has a coral reef with lots of tropical fish. The pools are clean and there is poolside service. The buffet had lots of choices and is clean and spacious. The A La Carte restaurants we dined at were excellent - favorites being Tokyo for teppanyaki and the Italian restaurant which was located on this resort. The are a lot of activities available at the resort - Escape Room, Uspa which [... read more]

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Barcelo Maya Beach Resort: Amazing resort.

We stayed at the Barcello Maya Beach Resort located about one hour from Cancun. It is part of the Grand Maya Resort consisting of six hotels. Stay at one, play and eat at them all. The hotel and its grounds are very well kept. Staff are friendly and helpful. The buffet has everything to eat and offers a daily variance. The other speciality restaurants are all really good and have to be booked in advance. We really liked the Italian Trattoria, seafood, second Italian restaurant and the Spa [... read more]

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Peter  - 

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Barcelo Maya Beach Resort: too big to spread out.

asked 4 times for room close to restaurants so on, because family member trouble walking given room as far away as could be told we are to busy .so my daughter gave us her room also different hotel what hotel has 400 beach chairs for 3000 guests. did nt get seat on plane that we paid 90 dollars for we waited in terminal 25 min for rep to show up . asked policeman for help . bus when found was parked 500 yard away from terminal instead of out front . when returning bus driver would not  [... read more]

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Barcelo Huatulco: Great time at Barcelo

Had a wonderful time at Barcelo. Food was great. Italian and Seafood restaurants were very good. Service in the buffet and restaurants was A+. Room was nice and always clean. Would definitely return.

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Barcelo Maya Tropical: il ne manque de rien sauf !

C est un endroit magnifique belle plage bonne nouriture service impecable reservation a la carte avec Elisabeth facile et elle est tres serviable . le fait de pouvoir aller partout sur cet immense site de marcher ou de se deplacer avec le vehicule autobus gratuit de pouvoir marcher d un hotel a l autre toujours a l abri de la pluie pour ce rendre au different resto (sur 11 nuits seulement 2 soir de pluie) c est ma troiseme viste fevrier 2023 janvier 2024 fevrier 2024 je pense reserver pour 2025  [... read more]

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Barcelo Maya Tropical: Amazing Resort!

I’ve been travelling to inclusive for 25 years and will say that this was one of my better experiences. From the moment we checked in to checkout everything was top notch. Service, amenities, food, cocktails, cleanliness. Staff were very friendly and accommodating. The only thing that requires improvement in my opinion is they do not have enough lounge chairs. For the first time in those 25 years that I’ve traveled, I saw people sitting on the sand and on the cement pool patios and grassy ar [... read more]

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Barcelo Solymar: Terrible

Should have listen to reviews and stayed home. Worst vacation ever in 20 years. Stay away and safe your money. We are not fussy but this was the worst of the worst. Nothing to eat, no bars at beach, no entertainment….on and on and on

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Barcelo Bavaro Palace: Amazing place

This hotel was great , Very large but you don't feel crowded. Many activities Golf, pickleball, tennis, Beach and pools are beautiful. Staff very helpful rooms are clean and spacious. Many choices of places on site to eat. Casino and sports Bar, Spa is great and shows are entertaining

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PAMC  - 

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Barcelo Maya Tropical: Great family holiday

Overall the hotel was amazing. Check in and out was smooth without any issues. We had requested 3 rooms together on the ground floor because we were travelling with a small child and an elderly mother and were pleased when it was honored. The staff were all friendly, the drinks were great, the grounds are beautiful and well maintained. The a la carte restaurants were the best ... but they usually are. The buffets were good with lots of variety but were very busy but it was the season  [... read more]

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Occidental Tucancun: Mediocre Resort

I recently stayed at Occidental Tucancun, while it wasn't a terrible experience, there were several areas that could use improvement. The hotel feels quite outdated. The rooms, though clean, could really use a refresh. The furnishings were old, and the overall vibe felt stuck in the past. The bathroom, while functional, had some wear and tear that stood out. In terms of dining options, I was disappointed to find there were very few food choices available on-site. There wasn’t much variety in t [... read more]

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Occidental Punta Cana: punta cana

beautiful grounds. Easy booking for a la carte restaurants.Lots of choice at buffet but a shortage of wait staff. Stocked frig good size room with lots of storage space.Overall good value for the price.

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Barcelo Bavaro Palace: Great Holiday at a Beautiful Resort

The Barcelo Bavaro Palace is a beautiful resort with lovely beaches and pools and lots and lots to do. The food is just ok. And there is not a midday poolside or beach snack bar to get food. you have to go to buffet and that's kinda the only thing I didnt like. Would defo recommend though. Wonderful vacation.

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Occidental Tucancun: We had a great time!

We had a great time. Purchased an umbrella everyday for shade on the beach. We enjoyed ourselves. Our toilet did not flush , called maintenance each day.they came quickly. Food was good.we would go again.

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Barcelo Maya Tropical: Better than ever

We’ve been to Barcelo Riviera Maya previously and enjoyed it. This year has brought change in a Positive way. Lots of new activities at the Tropical Pool area. And the Buffet restaurants have Theme nights.

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Barcelo Maya Beach Resort: Nice resort

The grounds are kept neatly trimmed & watered. The hallways are scrubbed daily. Rooms are a good size; a/c worked well, good shower, lots of closet space. Seaweed is raked off the beach every morning Beach chairs are scarce some days as guests at the other hotels use the beach at the Maya Beach hotel…it’s the best beach. Buffets are the usual, food is plentiful. The entertainment was disappointing compared to prior years. We found that the main & beach buffets seemed to be short  [... read more]

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