Our Verified Customer Rating 4.3

Our Verified Customer Rating 4.3

(5690 Reviews)

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Private  - 

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Riu Palace Bavaro: Great resort!

Returned from a week's vacation at RIU Palace Bavaro where we had an amazing time. The resort is super clean and spread out nicely. The staff is very friendly and helpful, even fighting to have you sit in their section at breakfast haha! The food was good with lots of choice, I especially liked the meals at Krystal and Zen. We had a great time sitting at the tables in the pool meeting people from other places. The rooms were nicely decorated and laid out well. Of course the beach was specta [... read more]

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Private  - 

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Riu Dunamar: Amazing

Starting with an organized shuttle to hotel,getting an upgrade beautiful room,everything was just perfect. We loved the pools,manicured grounds.surely we will go back to enjoyment of the same.the food pleased every taste and plenty of varieties

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Woggy  - 

Verified Purchaser

Riu Lupita: great resort

the resort was great, but a few things to know, the beach is not at the hotel, and you need to take a shuttle (15 mins) to get to the beach. the beds in the hotel are very hard and uncomfortable and the A/C and fridge very noisy. at this time of year ( may 1) the weeds at the coast line where very bad, very difficult to swim on certain days, not the hotels' fault but good to know

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Woggy  - 

Verified Purchaser

Riu Lupita: great resort

the report was great, but a few things to know, the beach is not at the hotel, and you need to take a shuttle (15 mins) to get to the beach. the beds in the hotel are very hard and uncomfortable and the A/C and fridge very noisy. at this time of year ( may 1) the weeds at the coast line where very bad, very difficult to swim on certain days, not the hotels' fault but good to know

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Woggy  - 

Verified Purchaser

Riu Lupita: great resort

the report was great, but a few things to know, the beach is not at the hotel, and you need to take a shuttle (15 mins) to get to the beach. the beds in the hotel are very hard and uncomfortable and the A/C and fridge very noisy. at this time of year ( may 1) the weeds at the coast line where very bad, very difficult to swim on certain days, not the hotels' fault but good to know

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Private  - 

Verified Purchaser

Riu Palace Macao: Paradise

Louise Endean was instrumental in suggesting our day trip with the squirrel monkeys which we thoroughly enjoyed! The hotel was always clean, the food was exceptional and the beach was free of seaweed and beautiful blue!

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Private  - 

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Riu Palace Punta Cana: Fantastic Resort

Everything about this report was absolutely fantastic and the staff was incredible. No complaints at all. Only iffy thing was room service food but you can definitely go to the buffet and sports bar for any snacks.

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Can.I.Be.Frank.  - 

Verified Purchaser

Riu Palace Costa Rica: Amazing Resort with great All Inclusive services and fantastic weather , too!

One of if not , the Best place and vacation -- go for it! I could not imagine working day in day out, in such lovely hot weather (usual temp was about 31:c) but the great employees at the Hotel RIU do all the time. Kudos to them all from the front desk; to the great room maids; to the great bar service; and food service people. Great tours provided by Nicolas and by YuuGo at NEXUSTours (Vardala and Palo Verde tours). We our family of 5 adults stayed for 7 days. Great weather (only had a rain d [... read more]

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Private  - 

Verified Purchaser

Riu Latino: Nice Resort

- New hotel - everything was fresh and inviting - Public bathrooms - felt that there should be more bathrooms closer to the stage and restaurants. [Staff did a good job keeping them clean] - Rooms - Kept exceptionally clean but the view was AWFUL - our two rooms were on the second floor. We booked courtyard view [ it should have been called rooftop view because you could only see the roof ]. I was very disappointed because this was something that I would not have wanted. [Guest could literall [... read more]

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Mireya CR  - 

Verified Purchaser

Riu Palace Peninsula: Amaizing hotel

Everything was perfect, hotel, food, fun, the Riu parties were super fun, as were the DJs, beautiful, first-class service, all the waiters were super friendly, variety of food and delicious, the bar was 100% full with drinks, super fun, we had an incredible time and would return to the same beautiful hotel

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Stefanya  - 

Verified Purchaser

Riu Palace Costa Mujeres: Exceptional as always

We go every year to this resort; we call our second hom, for a couple weeks. Beach cleaner and gardeners work tidiously Hotel maids are always cleaning Food is great especially at Japan and steak restaurant Beach is a place you can walk for miles At the pool bar (mezcal) you’ll find The best our amigos IMr IRVIN , ConeLo, Juan, Jose, Abel and Abiel At the buffet our amigo Packo will serve you with a smile , he is always working hard At the boutique pls go say hi to Angelica she is alw [... read more]

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Private  - 

Verified Purchaser

Riu Ocho Rios: Great resort!

The gardens were beautiful, however; the beach is beautiful, the rooms were clean and staff were great. The entertainment was lacking in the daytime on the beach & would be a nice change to switch up some of the shows in the evening's. Same shows the last 3 years at different Riu locations we stayed in Jamaica. We love Riu chains, people are great. I would probably enjoy an adults only next time, lots of infants this round and crying through the night keeping me awake. Overall great resort

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Private  - 

Verified Purchaser

Riu Ocho Rios: Great resort!

The gardens were beautiful, the entertainment was lacking in the daytime on the beach however; the beach is beautiful, the rooms were clean and staff were great. Different entertainment in the evenings year to year would be nice to change it up some, same shows the last 3 years at different Riu locations in Jamaica. We love Riu chains, people are great. I would probably enjoy an adults only next time, lots of infants and crying through the night keeping me awake. Overall great resort

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Private  - 

Verified Purchaser

Riu Latino: Best resort I’ve ever been to!

This was a great trip for all of us. I took my 3 adult (20 something) kids to Riu Latino. It was perfect for them! We all loved it. Something for everyone. The Riu parties were really fun. The hotel/rooms are pristinely clean. Service was amazing. The staff work extremely hard and I was more than happy tipping everyone as a result. Entertainment was impressive. Best I’ve seen, to be honest. And the food, really good. The buffet was unbelievable. Pretty much anything you wanted to eat was on that [... read more]

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Private  - 

Verified Purchaser

Riu Reggae: Great Experience

Grounds are well kept, bathrooms are clean, staff are very friendly and always trying to get guests involved in the daily activities and nightly entertainment. There’s an abundance of food and fresh fruits, especially those from the island. It was nice to see that Jamaican dishes were available at every meal - sometimes the vegetables were a bit too salty but other options were available at other stations. The water was great, as expected, but the sand close to shore was a bit slippery and un [... read more]

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Private  - 

Verified Purchaser

Riu Palace Cabo San Lucas: Riu Place

Great time, with our crew. The views are spectacular, just wish I could have gone in the ocean!! The food at Japanese restaurant, was not very good. The buffet was fabulous!! Service was very good and staff so very kind!!

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ToddB  - 

Verified Purchaser

Riu Latino: Wonderful vacation!

We thoroughly enjoyed our vacation at Riu Latino. The resort was impeccably clean, more often than not when I went to the washroom someone was in there cleaning. The food was very good with lots of variety. The buffet alone could've satisfied me for the week. But the a la carte restaurants were very good and the no reservation policy was nice. This was our first time at an adults only resort and we really liked it. No kids around and the party atmosphere was not too loud or out of control.  [... read more]

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Steph  - 

Verified Purchaser

Riu Dunamar: Riu Dunamar

The Riu NEVER disappoints. The resort was clean, the food was amazing and the staff were phenomenal. Customer service is always 10/10. The only suggestion I would make is regarding the lounge chairs at the pool as many guests will leave their towels to “claim” a chair, however they never actually utilize the chairs, leaving them unoccupied and not allowing other guests to utilize and enjoy the pool space

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Stuart  - 

Verified Purchaser

Riu Ocho Rios: Awesome Stay!

This is our second time staying here and we will be back. The beaches are so well kept, the water is fantastic and there are great areas to snorkel. I would recommend that you bring your own mask & snorkel, they are included in the cost of the stay, but only 1 hour, which honestly isn't long enough. The food was great, we ate at all the different places, but the buffet was always good, no shortage of choices. The rooms are good and the beds are comfortable. The staff, every single one was fr [... read more]

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Gill  - 

Verified Purchaser

Riu Bambu: A great resort

Riu Bambu was a wonderful resort. The staff, the variety of food, and the entertainment was top notch. I would definitely return. The grounds are very well kept. The staff are very friendly and helpful.

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