Our Verified Customer Rating 4

Our Verified Customer Rating 4

(517 Reviews)

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Ginger  - 

Verified Purchaser

Viva Heavens by Wyndham: Amazing Resort

The hotel was small and intimate, got to know many staff members, who were always pleasant and helpful. The rooms are very big compared to other resorts i have been to. The pools were clean and well maintained and the beach was lovely and very long. The food was varied and plentiful, with 4 a la cartes and the main buffet, I felt like I was going out to a high class restaurant every evening. The bar tenders were so nice and I tried many cocktails but settled on the" bahama mama" as my drink of [... read more]

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Chantaly  - 

Verified Purchaser

Viva Heavens by Wyndham: Quiet amazing resort

Very clean all over. The rooms are spacious and very clean. Didn’t see a bug out there. They had new beach lounge chairs. The a la carte restaurants are very good and the buffet had a good variety. This is my second time too this resort and planing again to return next year for 2 weeks again.

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Manni1127  - 

Verified Purchaser

Delta Hotels Anaheim Garden Grove: Amazing experience

The hotel was clean, staffs were very nice and helpful. Over all experience were great. The pool was very clean, and enjoyed the hot tub. Very close to Disney land, surrounded by target and CVS. Great value.

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Debbie & Bill  - 

Verified Purchaser

Viva Heavens by Wyndham: Fabulous resort

We went on vacation to this resort our first time in Puerto Plata the hotel staff are very friendly and treat you like family, the Annimation team was by far the best entertainment we have seen they are very good at getting people to engage in the games and the night shows were phenomenal , the food was great , the grounds were kept nice the bathroom and rooms were very clean. It was the best vacation we have been on , We would highly recommend this resort if you want to have a great time on v [... read more]

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Chelsea  - 

Verified Purchaser

Viva Heavens by Wyndham: A tropical paradise

My boyfriend and I booked this trip at the end of summer to relax and enjoy after a crazy summer of working, and I am so glad I choose this resort to do so. For someone who travels to a lot of all inclusive resorts I did enjoy how welcomed we truly felt here. From the moment we stepped foot we were already greeted with friendly faces.We came as visitors and left as friends, all the staff started and ended our day with smiles. The animation team was incredible huge shutout to black panther, c [... read more]

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Private  - 

Verified Purchaser

Viva Heavens by Wyndham: Fun Resort

Beautiful area, staff is really interactive and friendly. Food is amazing 5 different restaurants that have different cultures food. Excursions are fun and exciting. Would recommend this resort to anyone looking for a fun time!

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Larisa60  - 

Verified Purchaser

Viva V Samana by Wyndham: Beautiful resort

The grounds maintained very well.The rooms are clean and spacious.The food was good for me,but not all restorants was open every day.The front desk was very good to me ,everything I asked they got for me even Soya milk,which was very important for me and I am very grateful to them.Thank You amigos!The people that work in this resort very friendly and helpful. The only inconvenience was asking for water every time ,2 bottles per day not nearly enuff for me. And enother inconvenience the beach v [... read more]

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Private  - 

Verified Purchaser

Viva Heavens by Wyndham: this resort was very good value - the food was good - the service was good - entertainment staff were excellent including everyone to join in and new everyones name

The room and the grounds were very clean and constantly being looked after - well maintained - the service was excellent - the beach was a 10 minute walk but was good to exercise with all the good food and drinks we had - only down side was they would never call us when we asked for a wake up call - thanks to our agent - she was helpful in helping us make this decision - we were hoping for Punta Cana - she recommended this resort - so glad she did - excellent decision

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Soprano  - 

Verified Purchaser

Viva Heavens by Wyndham: Very nice Resort

The resort was very clean & the staff & entertainment was very good.The staff at the pool kept us entertained & were very pleasant & warm towards us.The beach area was wonderful & lots of chairs available.Having terrific weather also made our stay much more satisfying.This was our 1st all inclusive resort and we will probably be back.

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Private  - 

Verified Purchaser

Viva Tangerine by Wyndham: Great Stay!

The overall hotel was well kept , other than the terrible water pressure in our hotel room. Rooms were clean , maids came everyday to clean. The entertainment every night never disappointed.Going on the beach was annoying do to the vendors. Food was alright , a different country or theme every night and lots of variety. All the staff was very nice.

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Katiekate  - 

Verified Purchaser

Viva V Samana by Wyndham: Love this place - even better 2nd time around!

The grounds are beautiful - rooms modern and clean - beach beautiful. Food is quite good - you can always find something delicious. We have gone two years in a row and it is HUMID. Expect to sweat. Love that there is no towel card, and you can always exchange for a fresh one. The vibe rooms are worth it.

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Private  - 

Verified Purchaser

Viva Heavens by Wyndham: Good for the Price!

The best aspect of this hotel were the people for sure. Everyone is always available to help you out in any way you need. Other things to highlight include, the food quality with a la carte restaurants that do not require a reservations, the common areas were always clean and well maintained. The only thing I was disappointed with was that the ac was not turned on when we arrived so the humidity in the room was pretty high; which made the beds feels wet that night. We did talk to the manager and [... read more]

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Margy2018  - 

Verified Purchaser

Viva Heavens by Wyndham: Good for the price

Good food. Excellent staff. The entertainment team is amazing. The room was clean. (Even if they don't change our bed in 7 days). Some room have humidity and small bad. The spa time was wonderful. Bad: in the reception they offer you a free day pass in other club. We lost the time. It was a lie. The city is fool the garbage. It's too bad.

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Private  - 

Verified Purchaser

Viva Heavens by Wyndham: Highly recommend

From arrival to leaving, I found the service was excellent. The entertainment crew worked from morning to night to ensure a good time was had by all. Lots to do on and off resort. Great value for your money. Would definitely recommend.

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Hamza  - 

Verified Purchaser

Viva Maya by Wyndham: Good experience for the money you pay

Hotel was always clean, facilities were always available, never knew about the wind sailing as it was also included in all inclusive package which made our day at the beach really memorable, excursions offered were decently priced and well worth in trip.

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Private  - 

Verified Purchaser

Viva Azteca by Wyndham: Small, peaceful, quite

This is our 2nd visit of this resort. We returned here because we really like the environment inside the resort. It's small, cute, modern and authentic. It has one of the best beaches in Playa de Carmen. 15 minutes walk to Playa de Carmen from the hotel. The food is good, but nothing extraordinary. Rooms are standard - clean and nice. Entertainment is awesome! If you're looking for small, quite, peaceful resort - this is the right place for you!!! We'll definitely come back here again in the fut [... read more]

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Private  - 

Verified Purchaser

Viva Tangerine by Wyndham: Viva wyndham tangerine

This resort was great. Food was decent. Clean resort, service and staff was great. No big line up at the bar. There is a excellent restaurant at the resort thats not included in the all inclusive but is worth going to. Will go back again.

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Kirk15  - 

Verified Purchaser

Viva V Samana by Wyndham: Amazing resort

Staff, food, grounds, pool, beach, rooms. Everything was awesome and clean and well taken care of. Great activities in the day time, also close to towns and excursions. 25 mins from airport! Such a nice resort

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Private  - 

Verified Purchaser

Viva Dominicus Palace by Wyndham: Hassled

The resort was ok. More like a 3 out of 5. The food was better in the non VIP section but not that great. Everyday we were harassed every single day to attend information to buy into the hotel's direct purchase program---constantly harassed. While in the pool, ocean, eating---eveverywhere. I would not recommend. Not recommend!

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D. Burnett  - 

Verified Purchaser

Viva Dominicus Palace by Wyndham: Great vacation

The hotel has a lot to offer. Awesome beach area. Ocean view room that we upgraded to needed an update badly as opposed to 4 years being at the same resort, but a garden view room. Buffet appeared to has less variety, but the food was great

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