Still the best!!!

We had a great time. The resort was warm and welcoming from the time we arrived to when we departed. Our rooms were nice, clean and well maintained. The resort grounds are also well maintained, staff always kept walkways clean and pool area is kept spotless. Beach was nice to have a nice walk, it was a little rocky in the water though.The servers and activity personnel treated us like we were family and couldn't do enough for us. The lounge and entertainment area is beautiful and very comfortabl [... read more]e to relax in. The evening entertainment was wonderful, the talent of the entertainers were amazing. Restaurants are wonderful. The different verity of cuisine was remarkable. We will go back. Perfect place to relax!

Amazing resort

Forest around and cliff for ocean . Wonderful room service. Easy for borrow equipment such as fin stuff. Sailing boat is wonderful Excellent for Smokering Idea relax on the top of cliff Huge room

Fantastic stay in Cuba

Just got back from a week at Rio de Oro and had an amazing time! The resort and staff were terrific - very welcoming and accomodating. We enjoyed the synchronized swimming shows in the swimming pool (especially the one at night) and snorkelling right off the beach. A lot of effort was made to keep the guests happy and entertained. Compliments to the chefs in the a la carte restaurants - we were very impressed with the food and the service. We went here on the recommendation of a friend and I wou [... read more]ld absolutely recommend this resort to anyone!

Not a 5 star resort !

Water is full of rocks, the beach is small , the food is not good at the buffet. Buffet is outside, full of birds that are eating from plates, poof variety of food. If you want a decent vacation and a nice beach you have to upgrade to royal services.

6x a Charm

I have stayed at this resort 6x and will continue to. Why change perfection? The people, food, entertainment and accommodation were Excellent. The hotel manager John Mark taught me the proper way to light and smoke a cigar. I always learn something from this resort. The restaurants have amazing selection and service. You definitely will not be disappointed staying at this hotel. Stan

Excellent for Seniors

Amazing Hotel for Seniors but NOT for the young people! Very relaxed place ... NO lively environment there .... Service is GREAT .. No young people around even in work force there. Very beautiful place. Beach is NOT that GREAT, but okay! Overall I would prefer PLAYA COSTE VERDE!!!

Great vacation!

Me and my husband stayed in Paradisus Rio De Oro during a second week of September 2016. Overall we had a great vacation, considering it was during a low season and there were renovations going on. The only negative thing that stood out for us was the fact, that the buffet restaurant is located in an open restaurant setting and it could be quite hot and humid in there. My husband was complaining about the " long pants" rule for attending a buffet dinner. On top of it, the chairs had sticky han [... read more]dles and upholsteries were really stained. The tables had no tablecloth, there were just plastic runners and cutleries were placed directly on it. Well, I understand that there is a problem with water generally and maybe that is why the tables had no tablecloth? Overall, we were happy to stay in this hotel, it has a beautiful settings, a lot of lounging areas to enjoy the scenery, food was very tasty. I would have enjoyed more types of beer, not only light beer in the fridge. In the middle of our stay, we were moved to another room, all went smoothly and staff was very helpful. One more thing, we could have had 4 a la card restaurant bookings, but the gentleman who was reserving our tables managed to book only 3 dinners, and there seem to be no initiative to help with the 4th one. It seemed, there was an expectation of us to reserve one in the Royal area, where we would have to pay for it and we were not interested, so after that, there was nothing available in Mediterranean restaurant. That had left a negative impression. Otherwise, I would return again.

An Excellent Choice

Our trip was amazing! The resort was beautiful, clean, well -maintained with everything we hoped for and expected. The food was plentiful and offered a huge variety of choice both at the buffet as well as at the a la carte restaurants. The very best feature of this resort was the staff. Everyone from the gardeners to bartenders, recreation staff to chambermaids, all were warm, inviting, gracious, and a delight to get to know during our week stay. I can't wait to go back.

Rating 3 out of 5 stars

The Good: The staff of the resort were very nice and helpful - polite and professional. The beach was beautiful - crystal clear waters. The room and bed were comfortable and clean. The Not So Good: While I can see the grandeur of the resort from when it first opened (I was told some 15-17 years ago) it has not been maintained and shows as shabby and tired. The property fountains look like they haven't been cleaned in years. The air conditioning in the room was not adequate and just barel [... read more]y kept the room cool. We asked others about theirs and it seems that it is the norm. The water pressure in the shower appears to be an issue as it was just above a trickle and the toilets took some time to refill in between usage. While we are not pool bathers, I did peak at it and it seems not to be cleaned well...There appeared to have algae at the bottom in some parts. The buffet was below standard - there was no change in the daily menu, with some items being brought back the next day particularly at breakfast - I believe the reason was that there were only approximately 250 guests in the hotel so I assume they were trying to prevent waste - as well there was a roaming cat(s) in the buffet dining hall that expected to be fed from the table of guests. The Al a Carte restaurants were better but not stellar. Much more work is needed on the beach to make it cleaner as there were no signs that sweeps were done regularly to pick up leftover straws and plastic cups as well, some of the palapas needed repairs or complete replacement and in need of more of them and they could be spaced out better, as we were so close to one another we could reach out and touch the next person. The entertainment was ok. Overall we give this resort 3 stars out of 5.

Wonderful resort!

One of the best resorts I have stayed at in Cuba! I've been to Varadero many times and Cayo Coco and this resort beat them all. Everything was perfect from the staff to the food to the grounds. I would definitely return! Leaving the resort wa ma easy and beautiful beaches all around.

Paradisus Rio de Oro, Holguin - Cuba

We were very happy with our stay at Paradisus, Holguin Cuba. Hotel is excellent and most importantly, the staff are really wonderful! We like the Buffet restaurant more than the other restaurants - we found that food is a bit salty for our taste. We have to remember to let them know to take it easy on salt next time we're there :) We also had a great spa experience.

Great resort, great staff

This hotel is definitely a five star that caters to all your vacation needs. Royal Section is very quiet and is perfect for a relaxing vacation. Property is huge so if you don't like walking be prepared to be shuttled around in gold carts.

Great Resort

The resort was beautiful. The staff were exceptional. Very polite and very helpful. The grounds were kept tidy and very clean. The food at the buffet and a la carte were excellent. The Ocean view Villas were nice except that there were trees, weeds and bushes blocking the view to the Ocean. We did not have those, but people who paid a lot more money for those were disappointed. I would not pay for those. Our room was very nice close to the main building. A two minute walk to the pool and beach. [... read more] I did not understand why at Dinner in the Buffet that men had to wear long pants, yet women could wear their bathing suits or cutoff jeans. On a couple occasions a women wore her thong bikini at dinner and nobody said anything to her. I can see in the A La Carte having to dress up, but in the buffet that was not air conditioned. Did not make sense. All the men as I did went and changed as soon as we left the buffet to enjoy the night at the shows. Over all I would rate it a true 5 star for Cuba. I have been to Cuba 12 times and this rates right up there with the best of them. My wife who is very picky even liked it as one of the best we have been to there.

EXCELLENCE

THIS LONG TIME ADULTS ONLY FAVOURITE DID NOT DISAPPOINT. BUILDINGS WHERE WELL SPACED WITH VERY WELL MAINTAINED GROUNDS. OUR ROOM WAS A GROUND FLOOR,PATIO UNIT. IN BUILDING 40 THAT WAS 2 BUILDINGS FROM THE MAIN LOBBY AND THE BUFFET/A LA CARTE RESTAURANTS IN ONE DIRECTION WHILE 4 BUILDINGS FROM THE MAIN POOL. THE ROOM WAS A BED WITH SUNKEN SITTING AREA WITH A SMALL PATIO. THE POOL WAS A LARGE L-SHAPE THAT YOU COULD DO LAPS IN. ITS SWIM UP BAR WAS WELL ATTENDED AND A FOCAL POINT FOR MEETING OTHE [... read more]R GUEST (MOSTLY BRITS AND CANADIANS.). NEXT TO THE POOL WAS A WELL ATTENDED BAR AND GRILLE WHILE IN THE THE OTHER DIRECTION WAS THE SHORT WALK DOWN TO THE BEACH BAR AND GRILLE AND THE BEGINNING OF THE 2 KM. PLAYA ESMERELDA. THE GROUNDS HAD A WELL SHADED WALKING PATH ALONG THE SEA FOR A QUARTER MILE TO THE FAR END OF THE PROPERTY. THIS PATH TAKES YOU PAST A WELL APPOINTED GYM AND VERY NICE SPA WITH ITS OWN POOL AND SMALL PRIVATE BEACH. THERE IS ANOTHER SMALL BEACH AND A LARGER UNDER USED BEACH AT THE THE FAR EASTERN END OF THE PROPERTY. THIS IS BACKED BY THE UPSCALE ROYAL RESERVE UNITS UP THE HILL WITH ITS OWN MAIN LOUNGE AND RECEPTION BUILDING. OUR VISIT WAS MID JULY, OFF-SEASON BUT THE WEATHER WAS HOT WITH WARM NIGHTS. THE QUIETNESS OF THE RESORT AWAY FROM THE POOL AREA WAS VERY RELAXING. THE STAFF IN ALL AREAS WHERE VERY FRIENDLY AND APPROACHABLE IF YOU HAD QUESTION. I WILL RETURN HERE IN THE FUTURE AND CAN RECOMMEND IT.

Nice resort

Close to perfection, very pleasant experience without royal services. Perfect location for outdoor people, maybe challenging for non swimmers because water way entrance. Perfect spot for snorkeling and diving. Just recommended to my son and hopefully he will get our advise. Very hard to find something unlikeable at this resort and all personnel was very pleasant and courteous. We never use the pool but was pleasent athmosfere around the pool. We will be back in the future.

Great Resort

This resort is well kept, the grounds are beautiful and the staff is wonderful. The food was good but not great, probably because I don't eat pork and there was a lot of stuff with pork. Need more variety with non pork items

Terrific Resort

The resort was very friendly was also very clean. The restaurants were very good quality and the pool and beach were great. Will be back again for sure. Only criticism would be the evening dress code is a bit antiquated being that it's 2016 I think they should relax the rules a bit.

Worst Customer Service

Grounds, rooms, beach and hotel workers all great. Customer service at the resort was beyond POOR with no manager ever available to help or be of service. Do not pay for WIFI service as they have none and they take away your money. MEN- Remember to bring pants as this was not communicated to us before we departed and my husband had to be escorted out of the buffet via security guards?? Ridiculous!

Nothing but excelence

I have enjoyed every moments of this vacation, this resort is the best i have been so far. the food, the accommodation, service, facility and the beach sooooooooooo beautiful. looking for to return in November, :)

Not really a five star hotel. Ala cartes slow

Air conditioning was not really working. Slow service at Ala carte. I liked the fact that it had non smoking areas. Quiet and relaxing if that is what you want to do. Not a lot of local shopping..