It's a beautiful resort, we where there last year but at the Punta Cana. We wanted to go back because we loved it and the food was delicious, the staff is friendly.. The only thing that bothered me; is I asked for a room on the top floor away from the noise and got the bottom floor and couldn't sit outside to enjoy a relaxing drink before bed with all of the construction outside our patio door everyday/night. It's great new resorts are being built but it does put a damper on your vacation with a[... read more]ll the construction going on.
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Bozz -
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This is a great resort
We have been at this resort numerous times and believe it's one of the best resorts to visit. We will be going back for a ten day stay next year. The staff have been great with us ,even when there is problems .
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Private -
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Hit and Miss!
First let me say that the resort grounds are beautiful and well kept. I sent an email to the resort 3 weeks before our departure to request a room near the beach on the top floor (the same request was made when we booked the trip). We ended up on the main floor of building 60 which is close to the beach. When we arrived at our room, the safe wasn't working and the patio door wouldn't lock. Called the front desk and both were fixed a couple of hours later. Obviously we had to wait in our room unt[... read more]il both were fixed (different people fix different things). The next morning the toilet overflowed, we had toilet water all over the bathroom floor. Again I called the front desk and it was fixed about 90 minutes later. The repair man was leaving without cleaning the water on the floor, so we asked him to clean it up. He did with all our bath towels. Our room issues ended there but it wasn't a great way to start our vacation. The weather, beach and pool were very nice but the food was always cold. The service was not very good even after tipping the staff...not very many smiles. To be honest, I think they lacked motivation and that in my opinion is largely due to the way the resort is managed. Something is not right with the staff at this resort. I was expecting a lot better from this resort especially considering the price we paid and the start rating. Did I have fun yes....would I return no.
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Private -
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Mixed emotions
Enjoyed my stay except for first day my first day was a total loss as I spent my time getting my rooms adjusting my rooms and changing my room they gave us our rooms at 5 and 6 and gave us king instead of two doubles and then told us they could not change as they were fully booked after we got rectified at four the next day it was a great holiday I have stayed there 3 yrs in a row and this was my first bad experience
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Lena -
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Great Vacation
The beach is gorgeous! Water is crystal clear. Weather was fantastic. Very pretty resort. The gardens were very well kept. We stayed in building 66 close to the main lobby. Just a short walk to the pool and the beach. We enjoyed the music and the entertainment. The staff are amazing. Very friendly and they work very hard to keep everything organized. Had a great time!
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Vtech 129 -
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Great resort
We enjoyed our week thanks ro our travel agent. This resort is great we were on thr abults only resort. The food and service was great. We took 3 excursions and they were awesome to see the contry and the way they live.
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Debbie -
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Fabulous
The resort was very clean the staff very happy and lots of fun Our rooms were very clean and beautiful The food was awesome The drinks were delicious The shuttle service was an excellent commodity The staff were polite friendly well groomed and clean We loved everything about the resort
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Private -
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Beautiful resort!
We just came back from an amazing vacation at the Grand Bahia Principe Ambar Green yesterday( march 30 to april 6). It is an adult only resort with unlimited a la carte restaurants. Our favorites were the Don Pablo and the Japonese Maiko. With all the other Grand Bahia resorts together, it is huge, but we don't mind it, we love walking and the properties are very clean and beautiful! The beach is amazing! The staff are very nice but their english is very limited compare to other resorts we've be[... read more]en too. I wish i could learn a bit more spanish so we could chat with them more. It was our forth vacation at a Grand Bahia Principe resort and we were not disappointed with our choice! 😎😎
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Private -
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Beautiful resort!!
This was our first trip ever and it was amazing!!!The resort is beautiful, clean and the service was amazing. You will never go hungry and never get bored, so many things to see and do. The beaches are gorgeous and the people we met were amazing. Thank u Laura for suggesting this place to us we look forward to going on another trip next yeat!!!!
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Private -
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Awesome
The beach was beautiful and the staff was super friendly. The excursion with "Sammy" of Bavaria Runners for the day was worth every penny. The a le carte restaurants were superb. Definitely planning to go here again.
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Ann72 -
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Wonderful holiday
I have been to this resort 4 times now. The grounds are beautifully maintained with a gorgeous selection of palm trees and flowering shrubs. My friend and I were staying at Ambar Blue and the pool area, beach and surrounds were lovely. The beaches were clean and on the 2 days when seaweed was washed ashore (in 11 days), the staff was quick to rake and remove it from the area.
The restaurants were fine to excellent. Kudos to El Olivo and Don Pablo, gourmet dining at its finest. A special note t[... read more]o the Japanese restaurant which served a fun experience while grilling the food in front of you and 6 others.
Our room was clean, maintenence was excellent and the beds comfortable.
The staff was excellent overall. Although we were disappointed in the initial greeting when checking in. The gentleman on the front desk lacked customer service skills and made the process very frustating. After travelling for more than 5 hours, a more welcome process was expected.
Our only unfortunate experience occured on the last night of our trip. We had retired to bed when we were awoken an hour later by the door opening, the lights turning on and two men walking in with their suitcases. The only reason that we didn't panic was that they were so obviously shocked. They left immediately and we reported the incident the next morning at the front desk. The reaction was rather blase and so we reported again to a gentleman at the front of the lobby. I believe his name was Edgar. He apologized and took all the particulars and promised to look into this breach of security.
We will however, always put the chain on the door in future trips.
Overall though a wonderful holiday at a lovely resort.
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Private -
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Excellent Resort
The grounds were superb, trolley system efficient, pools nice but difficult to find a chair, food excellent at buffets, fair at a la carte, rooms 3.5 star. The staff were pleasant and anxious to please, always greeted you with "hola". Rooms overated!
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Private -
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Great resort !!
This resort was well kept, all the staff were super friendly and always trying to make the best out of your stay, there was different activities going on each day. I Definitely recommend this resort and will be returning
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Daniel -
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Luxury Bahia Principe Ambar Blue-Not as quiet as is use to be
Love the resort but it's busier than usual. The Ambar use to be more quiet and romancing. Similar to a Sandals resort. Now, it's still an Adults only but they have on-going classes and dances by the pool, mediocre shows at the lounge and they seem to attract a more rowdy crowd. It has lost it's finesse to call it a "Luxury" resort. Will be looking at other resorts within Punta Cana that caters to Adults Only.
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Kidd -
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Luxury Bahia 9th time
Okay, first of all, there were 4 of us.....Denis Huberdeau, Caroline Guertin, Joanne Clark and Lucie Huberdeau
This hotel I swore by and have sent many people to. However, it has taken a major turn. I (Lucie) offered my Sister Joanne a spl trip for xmas and as soooo disappointed. I also suggested and referred Denis and his wife to go here for their 25 Wed Anniversary. Horrible.
Joanne and I got there first Feb 9 and Denis and his wife caught up to us on Feb 12. We had asked if po[... read more]ssible to be put in a specific area on the site in which did not happen. First afternoon at the beach, we asked to changed chairs as the chairs we are sitting on are privileged members ONLY!!!!! What is a privileged member now...? we need to buy it....become a sorta RCI type member for 17,000 US $ ..this is sooo crazy. After going 9 times and sending all kinds of people. this is the treatment we get?
Both our rooms were on the outside of the site, alongside a construction site. Just horrible. Also booking outtings with AC sucks....they are not on time, furthermore, we were told that we needed to be in the lobby one hour prior to the departure of the bus to make our way back home. Guess what, we are told that the bus is running 20 mins late. We wait the 2o mins to finally be told that the bus has already come and gone. There were 3 couples including ourselves waiting on the bus. AC didn't care, they told us that if we wanted to make the flight that we had to a cab a $40 US ride. This we had to pay out of our pockets. They are now just money makers......horrible. Will not go again with AC as a supplier nor will the Bahia Princ see us anytime soon. I strongly suggest and will refer future clients to the Secrets!!!!!!!!! Was sitting on the beach one day with people that had a greyish/gold type bracelet on in which they claim got first class service in everything they did as the were now privileged due to the amount of times they had been there! Give me a break. This was my 9th and last time. we are treated like any local unless we now buy the priviledged package that Mr DON offers to clients for a cheap amount of $17,000 US.....trust me, 17,0000 US can take me for a long ride without having to put up with all this nonsense of being low class......Will never recommend another person to your site!!!!!! if you do a quick math of an avge of 1800 per trip per person 9 years in a row. MY PRIVILEGE SHOULD BE UP AND ABOVE THE DIAMOND CLASS OF PEOPLE.......ONE LAST COMMENT, IT RAINED FOR 3 DAYS AND WE WERE NEVER ABLE TO GET DRY TOWELS, WHETHER IN THE ROOMS .........OR AT THE POOL. SHOWERTIME CAME AROUND, WE GOT WET TOWELS TO DRY WITH!!! THIS IS TOTALLY UNACCEPTABLE.
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Ruza -
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Beautiful Resort
The resort was beautiful the staff was very Accomodating and very friendly.
The grounds were very pretty and very well taken care of.
This resort had many restaurants and the buffet was alway fresh and very well displayed,..was always appealing to eat at.
I really enjoyed exploring the other resorts either by walking or by the cart drivers.
The other resorts always made you feel comfortable and were always happy to help!!
The resort always had entertainment and got us involved!!!
I truly w[... read more]as extremely satisfied and would definitely recommend The grand Baha'i principe to my family and friends!!👌ðŸ»ðŸ‘ðŸ»ðŸ˜ðŸ‘ðŸ»
Thank you for making our experience fabulous!!
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Private -
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Very Nice Resort
This resort is very nice, clean and staff are friendly, although it is a very large resort. It was a bit challenging (and frustrating) the first few days to find our way around. It would be a good idea for the resort to put a "you are here" on their maps. Reception upon arrival was lacking; there was no orientation on how things worked around the hotel, i.e. where we could find lunch, what restaurants we could use, towels, etc. We were basically directed to a seat in the lobby with no further di[... read more]rections. After a few minutes we were given our envelope which included our key, a map of the resort and a schedule of the daily activities and a bracelet for our wrist.
The rooms are very nice and spacious. And clean! They are cleaned everyday and the fridge was always stocked. The grounds are beautiful; manicured gardens always being worked on. The pools were great and always seats available, although the shaded ones are limited. The resort should consider getting more umbrellas. There is heavy construction taking place on one side of the resort which is very loud, fortunately, we were place on the pool side so we did not get any of this noise.
The lobbies are very spacious and comfortable; very conducive to a relaxing atmosphere. Entertainment was always provided in the evening such as live music, dancing, etc. Michael Jackson show was excellent. Waiters are very attentive and always checking on drinks.
We did not try any of the restaurants as we did not want to be committed to reservations (time) and we were quite happy with the buffet. Staff are very friendly and we did not encounter any problems. We enjoyed eating in the open air section of the buffet restaurant.
The beach was beautiful and we thoroughly enjoyed swimming in the ocean. It was a bit challenging to find loungers at times as many of them are reserved very very very early in the morning. But we managed ok and spent a lot of time walking the beach. The beach is a fair distance from our room but shuttles are always going by to provide rides to wherever you're going.
If I was to comment on anything about this resort is the communication between the resort and their guests is not very clear. (orientation upon arrival and map)
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Private -
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Perfect Resort
There is nothing I would change in the resort. Rooms, beautiful, large and with everything one would need. Clean and fresh with an east facing balcony to allow the morning sun. The food was perfect and plentiful. The staff is friendly and efficient.
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Private -
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Fantastick
Exelente ground and whole sorauding bych and swem area clean. Only
One think Cheyenne should spyck dmore English.For a better communication.the drinks was okay bar services OKAY .the nightly program
God be bender.
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Nairam1 -
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First time at Bahia
The resort is very clean and well kept. Large area, good transportation to the beach (Building 72) and to pools and restaurants. Food at buffets was plentiful, sometimes too salty for my taste. It was hard to get reservations for 6 pm seating, even when restaurants were half empty. Japanese was the best. Most staff do not speak English, which is a little drawback. Evening shows. Only one evening show was OK, others were "teach merengue " and dance with guests. Lots of shade at the beach under pa[... read more]lm trees. Not a 5 star hotel, but 4 1/2 for me.
Ask for a good map at arrival. We did not get one, later a bad b/w copy and after few days, a good "fold-out" map.
At the beach, only one restroom for men and one for women. Usually, two to three guest waiting. No towel service at the beach. Leaky toilet in room did not get fixed for two weeks, water being wasted. An at buffet restaurant, one toilet ha broken chain for three days, even I showed the manager with a clip board three times. Those are small concerns, that do not make this resort 5*