Iberostar Origin Daiquiri: Not as good as last year

The hotel and location was awesome. The hotel staff was great. The food was no where near as good as last year. And I ended up with over 70 sand flee bight on my body. My wife only had a few but this is the second year and the second and our last trip to Cuba.

Iberostar Selection Rose Hall Suites: Awesome vacation

My family and I (kids aged 7 and 10) spent one wonderful week (April 9-16) at this resort. I was there to attend the wedding of a family member. I have traveled to a lot of all-inclusive resorts and must say this one tops them all. The same opinion was shared by family and friends who attended the wedding. The food was great, we only went to two à la carte restaurants and this was only due to the fact that the food at the buffet was great. The pool and beach were great and well maintained; I fo [... read more]und you could always find a lounge chair with shade no matter what time of the day you went. The staff at this resort, are the ones who make this resort special, they cared about their guests and go out of their way to make you feel welcome. I would definitely recommend this resort to anyone and would go back in a heartbeat.

Iberostar Selection Ensenachos: Beautiful resort

Iberostar Ensenachos is a very clean and very beautiful resort. The pools were gorgeous and lots of shade for those that want it. The food was excellent, the staff were superb. Rooms were nice as well and very large. The beaches were the most amazing beaches ever.

Iberostar Waves Rose Hall Beach: Amazing resort and Staff!

This hotel has everything you need when you think if a southern vacation! Amazing,friendly staff, good food at all 3 restaurants and buffet, yummy drinks at all bars. My 2nd time there and I wouldn't hesitate to go back! :)

Iberostar Selection Rose Hall Suites: Great Resort

The Hotel was fantastic. The staff are really very friendly and willing to please. My husband and I were impressed. Our week's stay was very enjoyable. The food was great and offered a variety of choices.

Iberostar Waves Cozumel: Overall, disgusting!

We were disgusted by the smoking, eating and drinking that was allowed everywhere, even in the pool. There was nowhere that you could escape the smoke, and rules were not enforced. Need segregated areas for smokers so that they don't "kill" the non-smokers and the children who are at the resort. I don't feel that the young children were safe in the pool because of the drink glasses and plates allowed in there.

Iberostar Selection Bavaro Suites: Mostly good with a few annoyances

I traveled in a group of six...ages 3-51 years. I booked three rooms on the phone with Jenn B instead of online as I wanted to make sure we got two rooms that were connecting rooms. Pros: Sunwing flight, resort layout, excellent beach, above average food and drinks, Star Friends/Animation team, service in bars/restaurants, kids water park Cons: poor wifi, inconsistent hot water, air conditioning varied within 3 rooms (1 cold, 2 warmer), pool could use some maintenance, ceiling fan and other swi [... read more]tches not marked in room The resort overall is nice and the beach is excellent. We walked over a mile in both directions and truly feel the Iberostar Beach is the best in that area. The resort is aged but the rooms are kept clean. I read the resort will be closed for two months in Fall 2016. The pool layout is good with some zero entry areas but could use some maintenance (missing tiles, loose ladders, etc.) The main issues were all of us losing our wifi connection 4-5x a day and inconsistent hot water daily. We were planning on using wifi on our phones/ iMessage to keep in contact with each other. It seemed like every day, the wifi would die around 2:30pm for an hour. The hot water we had maintenance come twice. I guess we were turning the faucet on the wrong way...which was not communicated the two times maintenance came (because the maintenance crew only spoke Spanish and we barely speak Spanish). On day three, we ended up having a manager come and go over the things wrong in each room. We were told for the hot water...While the faucet is off, you have to turn the dial to fully hot and then turn the water/shower on. After it runs a bit, you can adust the temperature to warmer. We were just turning it on in the middle and trying to adjust (how every other shower faucet I have used in my lifetime). It makes no sense to me but we did take warmer showers after that. Maybe it's a water pressure thing of priming the hot water. We were not the only people with this hot water problem so Iberstar should put signs up around the faucet. This is like a rating of 4.2 / 5 resort...if they sort these issues out, a bit more (4.5)

Iberostar Selection Playa Mita: Outstanding resort

First let me thank Debbie from Trip Central for recommending this resort! She was amazing to work with and really took the time to find a resort that fit our needs. Well, all I can say is that our first trip to Mexico was amazing. We did have a few hiccups (more so surprises do our lack our knowledge) but nothing that we couldn’t handle. Thank you for recommending the Iberostar we had an awesome time. Although, we did not get a king size bed it wasn’t then end of the world…..it didn’t  [... read more]matter we at least had comfortable beds. It was a beautiful resort the kids activities and pool were great we were there every day and the “big pool” was large enough we didn’t really get in anyone’s way. The service in general was great (although there were a few times it was slower but service in an individualized thing). The food was delicious…a large selection. here is an excellent variety with the 4 al a carte restaurants and the buffet.......the food was delicious.. We only ate at the Japanese (which was delicious) and the Steakhouse (soooo good). We receive awesome treatment and they do try to make everything so very convenient for you. In fact we are already planning for another trip to the Iberostar Playa Mita for next year and this time we're bring our entire family to enjoy such a beautiful place. Thank you for making our family vacation full on amazing memories!

Iberostar Selection Rose Hall Suites: Great Resort

We had a wonderful time at Iberostar Rose Hall Suites. We were on a family vacation which included our brother's wedding. The resort was very clean, staff were friendly and very attentive and there were lots of options for activities that we didn't even want to leave the resort. The group we were with included a total of 14 children - all under the age of 13 - they had the time of their lives. The best part was that the resort felt very safe and the staff got to know the kids and seemed to be lo [... read more]oking out for them wherever they went - just amazing for them!

Iberostar Waves Cozumel: Perfect place in Cozumel - Iberostar!

Hotel rooms: Very colorful 1 or 2 floors little buildings hidden between the trees and gives you a great privacy feeling. There is a hummock for each room. WiFi is free and strong, no extra for the safe box!Very welcoming upon arrival with the great fresh drink! Restaurants are great. 3 a la cart restaurants and 2 buffet. Food selection is great. Pool area and the beach area are very close, there is many seats so you will never need to look for the seat. There is a show on the beach. Take your s [... read more]wimming shoes and the mask for snorkeling to profit the ocean! Show at night was amazing!! The beach party show with the fire performance is amazing! At the Lobby from 8 p.m life music and 2 great singers David and Brenda. You have entertainment team keeping you busy during the day with yoga classes, beach volleyball, airgun shooting, archery, soccer, water aerobics!! what an amazing team!

Iberostar Selection Rose Hall Suites: Friendliest place ever

The service was beyond excellent,the staff were amazing,the food was mmmmmmmm great,the room service amazing ,the waitstaff were so friendly they remembered your names they were sincere in asking about our trip they made you feel at home

Hotel Mojito: Amazing staff, good beach, fun experience

The best feature of this resort is amazing staff. Bar staff are great, always greet you with a smile. Sandros, Aireio, Axle, Freddy are great. The other vacationers at this resort are very friendly and fun. Beach and water are very good. Resort is in good sharp, rooms are ok, should be updated. Pool area is good. Breakfast buffet is ok, Omlete station is good, lack of meat and often potatoes. Lunch and dinner buffets also just ok. Pasta station is good, grill station is ok. Always the same thing [... read more]s, should have theme nights with different items. The a la cartes are ok, not good. Entertainment is ok. Overall the resort is very good for the price. The great people make this resort. Many returning vacationers. However, do not travel with Cubana Airlines. Our flight from Toronto, scheduled for 6:40 am, departed at 12:15 am. Delayed by 20 hours with no reason given and no communication.

Iberostar Origin Laguna Azul: Good value for the money

The grounds were nice, layout was great as everything was rather close for a large resort, even the beach. Rooms were tired. Food was ok, lots of choices. Great family resort - too many kids for me....

Iberostar Selection Rose Hall Suites: Beautiful resort, amazing staff!

Absolutely loved this resort. True 5 star. Food, staff, room, pool, beach! Loved it all. We went snorkelling in front of the resort everyday. We did the dolphin cove and Dunn's river falls excursion. Norman was our tour guide and Scott easier driver. They were awesome!!! We also did a catamaran ride to a reef for some snorkelling with a stop at Margerittaville on the way back. Joel was our driver for this one and he was awesome too! Jessica in the buffet area was my daughters favourite person th [... read more]ere. She was so personable and greeted us by name everyday. Such a seeetheart! Alwayne made my omelette every morning and he never disappointed. Such great service. If u want pasta at the buffet ask Randel to put some thing delicious together for you. He is a pasta genius! Lil' Suzie was so lovely every time We went to get our towels. The list goes on and on. I can't say enough nice things about the staff. They're amazing! You will be treated like gold! We will be back!

Hotel Mojito: Good value, service top quality,

You pay less but still get a great vacation. 5 star beach, top service not a new resort but still great. We are not familiar with all the bar drinks so it would have been nice to see a list of the tropical varieties. We traveled as a couple and met many happy vacationers.

Iberostar Selection Playa Mita: Great PLace to Relax!

We really enjoyed our stay. The grounds are kept very clean. Even the washrooms by the pool are spotless.The staff are very friendly and have activities going everyday from 10 am until 4pm. The rooms are clean, beds are comfortable. We forgot to lock our safe and the maid had security come and lock it and left a card stating that some valuables were left out and security had to come and unlock our safe. The food in every restaurant was enjoyable and fresh. All a la cartes are good. The Mexican a [... read more] la carte was my least favorite but the atmosphere is fun. They do a flaming tequila over beef and the flaming Mexican coffee. The café for coffee was good. They changed the chairs all around the pool from beautiful padded chairs to mesh chairs. They weren't nearly as comfortable and the original chairs looked more high end. There was never a problem getting a chair or shade. The infinity pool is perfect for all ages and warm. The ride to the hotel was 40 mins but we went directly there with no stops. The beach is 4 stories down from the pool area and I felt it was too disconnected but there is bar service on the beach and its very quiet. Never a problem getting a chair and the venders on the beach are not pushy. Overall excellent place, secluded, quiet and very safe.

Iberostar Waves Rose Hall Beach: Fantastic All-Inclusive Experience!

I loved the staff and their continued enthusiasm. They are very hard workers, but also know how to enjoy themselves which I think made my experience more relaxing and fun as a guest. Also the food was amazing!! I love sea food and there was not shortage at every dining experience. and it was great to try some more authentic Jamaican food. It was all delicious!

Hotel Mojito: The Iberostar Mojito was truly fantastic!

The grounds were beautiful and maintained daily. There were many pools to choose from, including a children's pool with activities. The staff treated the kids as if they were their own, so the parents could have some adult time. All staff was very friendly and obliging, and always smiling. The buffet was extensive and delicious, and the a la carte restaurants were intimate and refined. The beach was to die for...the whitest sand and turquoise water. Daily activities were fun and plentiful. The n [... read more]ightly stage performances were spectacular. The room was spacious, comfortable and clean. Met many lovely people, and made great friends. The weather was perfect for every day of our 10 day stay...sunny, 80 degrees, no humidity and a gentle breeze. We took a couple of excursions, which will be life long memories. A trip into the town of Moron, and swimming with the dolphins. Highly recommend. Lastly, our TripCentral contact (Cindy Calaghan) was amazing, and went above and beyond the call of duty. Thank you TripCentral. Thank you Cindy! We would return again in a heartbeat! Bob and Lori Gardner, Toronto

Iberostar Waves Rose Hall Beach: A must go-to

Everyone is amazing and friendly, rooms are tidy with a awesome view, food is spectacular, drinks are refreshing, beaches are wonderful. Only minutes away from Montego Bay airport. Go to the luminous lagoon!

Iberostar Waves Costa Dorada: Consistantly good location, excellent vacation,

We have stayed at this resort three times and have never been dissapointed. The staff are courteous and friendly. Activities are fun. Entertainement is excellent. The beach is nice. Food is fine, and speciality restaurants are excellent. Bar services are top tier. The grounds are beautiful and well kept. The rooms are fine, and kept very clean. On the down side is a sketchy internet, and poor currency exchange- they frequently cannot change US or Canadian bills at the front desk. We requested a  [... read more]upper floor room months in advance, but a ground floor room was all we could seem to get when complained (a minor dissapointment), though it did have a king sized bed and ocean view. No problem getting a chair at the beach, (but staff assistance to move them seems to have declined from previous years). Pool side chairs are difficult to obtain, as guests seem to hoard them early (an annoying change from earlier years).