Our Verified Customer Rating 4.1

Our Verified Customer Rating 4.1

(7235 Reviews)

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Private  - 

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Melia Las Americas: WOULD STAY HERE AGAIN IN A HEARTBEAT

This is a beautiful resort, with very friendly staff. The food had flavour (which for Cuba is saying a lot from our past experience). We arrived later in the evening just before the buffet was closing for the night. Boris was checking us in, and advised to go get something to eat and we could finish checking in after. (awesome - we were starving) We had our first experience with Manuel in the restaurant - absolutely amazing. Manuel looked after us from that moment on, each morning we h [... read more]

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Private  - 

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Melia Buenavista: Excellent!!! Real Paradise!!!!

Beautiful resort, great people, great location - a little windy there from the Atlantic exposure, but in overall a great place to rest if you are looking for a quite and peaceful place. Food is excellent quality and plenty. The only down turn is the lack of the traditional buffet. All 3 restaurants are al 'carte there, so if you don't mind wasting your time in waiting for your food each day at the restaurant then you should be fine with that. Also in addition there is an excellent grill/pizza pl [... read more]

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Private  - 

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Paradisus Rio De Oro: Quiet Small 5 * Cuban resort

I was overall very pleased with this resort. It was good value for a 5 star Cuban resort. This is my 6th trip to the Caribbean (Negril Jamacia, Maya Riviera Mexico, Cayo Coco Cuba, Varadero Cuba) and have enjoyed all the trips and been pleased with every experience. We normally travel with a large group but on this trip we went as just a couple. Cuba is still the best value in the Caribbean for a sunny vacation. The Paradisus Rio De Oro is the best Cuban resort that I have visited. It cer [... read more]

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Dmdottie01  - 

Verified Purchaser

Melia Jardines del Rey: The Best Time Ever!

We loved this resort! it was amazing! the resort is a large one, so there was a lot going on, we didn't quite get to see everything we wanted, (one week was definitely too short) The resort itself is very beautiful, the staff are very friendly and helpful. The beach was magnificent! white sandy beach, calm waters for the most part, loved it! Our building was located close to the beach and was in a quiet area, and yet fairly close to the main building, so we were able to relax in a quiet setting [... read more]

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Bearoak  - 

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Hotel Camino del Mar: Another great trip to MCG

As always the MCG did not disappoint, many improvements and painting has been taking place and they are working hard to keep this hotel in good repair. Staff are very helpful and friendly. Can't wait to go back in November to see all our friends again!

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Private  - 

Verified Purchaser

Paradisus Rio De Oro: Week of Relaxation..

We have been to Cuba several times. This Hotel was the best of all aspects. The room was spacious. It was attractive and linens were nice. The bed was the most comfortable of all the beds in Cuba to date. No issues at all. The rooms in the main section are all "garden view". However, this was not an issue and the serenity offered by the gardens was actually a welcome change. Lots of song birds to wake up to and there was a great little garden area that was actually their own tree nursery [... read more]

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Private  - 

Verified Purchaser

Paradisus Princesa Del Mar: Very nice resort

The Paradisus Princesas Del Mar was a very nice and clean resort, the rooms were well kept and in very good condition. There is a great number of restaurant on the resorts which offer a good variety of food which was good overall. The evening entertainment was great but during the day it la is a little and was pretty quiet. The resort is adult only and very quiet until approximately 9-10 am. Overall a great place but We would have to say that the service was very poor and not uncommon to sit the [... read more]

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Fred and roxy  - 

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Paradisus Varadero: Awesome beachfront

We had a little trouble at the beginning,the room was dirty,the bed inadequate,etc. The hôtel management then switched us to an ocean view room and everything went well from there. I suggest sakura and fuego for the a la carte restaurant.

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Private  - 

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Melia Jardines del Rey: MELIA JARDINES DEL REY , CUBA , HEAVEN ON EARTH !!!

LET ME START BY SAYING , I HAVE TRAVELLED TO CUBAN RESORTS MORE THAN 20 TIMES IN THE LAST FEW YEARS. AND OF COURSE WE HAVE SEEN THE GOOD THE BAD AND THE UGLY. SO WHAT A PLEASANT SURPRISE TO HAVE DISCOVERED MELIA JARDINES DEL REY IN CAYO COCO CUBA !! -----LET ME STRESS THIS POINT ----- ---------NO DISAPPOINTMENTS-------- YES THAT`S RIGHT NO DISAPPIONTMENTS . SHOULD THE SMALLEST ISSUE ARRISE , WELL THEN JUST TELL THE STAFF , AND THE WORLD STANDS STILL UNTILL THEY CORRECT WHATEVER [... read more]

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Private  - 

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Melia Cayo Coco: Loved Resort

Everything was very clean. People working at resort were always pleasant and helpful. Food was excellent with many choices. Activities plentiful. Loved painting at beach, foam party in pool, area where you could do yoga, stretching, etc. The shows at night were amazing (dancers very talented) and had the option of staying in lobby for other entertainment. Lots of umbrellas for shade and when we were there chairs were changed to white, with cushions and more cabanas added.

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Patrick911  - 

Verified Purchaser

Paradisus Rio De Oro: Not a true 5 star

While it wasn't a true 5 star, the locale was great, the staff were great. The food was not great so I recommend you bring your favourite spice for steak, fish and chicken. The airline was a nightmare. Air Transat has lost my business for sure. Terrible seating arrangement "high density" seating configuration best suited for premordial dwarfs. Air Transat call centre left you feeling that there was a bit of anti anglophone happening. Trip central could have been abut more helpful when it [... read more]

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Private  - 

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Melia Marina Varadero: Clean, modern, resort

View of the marina was really awesome and an added bonus. The hotel is very clean and modern by Cuban standards. Food was average. The French a la carte was fantastic. Other a la cartes very average. The buffet was quite good with lots of variety. Hotel grounds were immaculate. Pool area was very clean and spacious. No issues getting pool chaises or beach chaises. Beach area is very narrow but nice sandy beach. Beautiful beach like all Cuban beaches. Service was slow at resort. Half  [... read more]

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Private  - 

Verified Purchaser

Hotel Camino del Mar: Nice resort. Clean. Staff is hit and miss. Would go back

Booking with Transat: Firstly, when I booked there was a bonus $75 gift card for some restaurants that was to be sent out after January 22nd. Never received! As for the Distinction and Elegance inclusions , don't waste your money! By the time we could make our a la cartes, we only had time for 2. Wasn't told when the BBQ beach party was and ended up missing it because we had an a la carte that evening. There was no mention of a manager's cocktail party. No bottle of rum in the room, no we [... read more]

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Private  - 

Verified Purchaser

Melia Cayo Santa Maria: Great vacation

Traveled with a group of 8. Arrived at the resort around noonish our rooms were ready. Check in was a breeze. The grounds are beautiful well kept up. 2 big pools no problem getting chairs. Food was delicious. The French restaurant was my favourite they served a delicious lobster diner. The beach is beautiful unfortunately the week we stayed april 11-18 there was lots of wind everyday therefore the water was rough. I was nervous after ready numerous reviews about hot water. Hot was was NOT an i [... read more]

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Private  - 

Verified Purchaser

Paradisus Varadero: Royal service - a little disappointing.

As this was our second trip to Paradisus, royal service, our expectations were that it would be similar to our previous trip 6 years ago. We were transported by bus and dropped at the family concierge building where there was no one to help or advise us where to go. Eventually someone took us to the royal service area, they took our passports and left us just sit there for almost an hour. When I enquired about a room they said come back a couple of hours later but it still was not ready and t [... read more]

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Maria  - 

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Melia Cayo Coco: Wonderful place!

We had a very nice week at this clean and well organized resort! The food was very nice with fresh seafood (my favorite) for lunch and supper at the buffet, of course the buffet is plentiful of other delicious food too, what I like about this resort is they gave us different kind of food, so you don't have to have the same food every day. There are three restaurants and they are very nice. The service is excellent! The staff is very polite and friendly. The manager is so attentive, he reall [... read more]

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Jennifer  - 

Verified Purchaser

Melia Cayo Coco: Great all-round resort!

This resort gives you great value. The food is good for Cuban standards, and the standard restaurant provides a variety of choices both for people who want to eat healthy and those who don't! We particularly enjoyed the salad bar, delicious Cuban ice creams, and variety of meats (especially fish) available at the grill. My husband and I also enjoyed the fare, ambiance and service at the International restaurant - great appetizers too! The staff at Melia Cayo Coco is very friendly, from the [... read more]

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Private  - 

Verified Purchaser

Melia Peninsula Varadero: Hotel with Great Potential

This hotel is not a 4.5* hotel as rated in the travel magazines. It is closer to 3/3.5*. However it has great potential to be a 5* with some simple improvements. The location is great, on the beach, and away from high density traffic. The buildings are in good shape with minor repairs/painting needed. The grounds are maintained and clean but there is room for improvement. They could do a better job with the entrance and lobby areas. Filling in the empty pool areas with flowering plants would gr [... read more]

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Jodi  - 

Verified Purchaser

Melia Las Antillas: Nice Resort

Staff very friendly as usual for Cuba. Small resort so not tons of walking which is nice. Elevator access which is great for when your tires or for those who have difficulties walking. Grounds were always well kept and pretty. The surrounding water within resort was cool they have a shark that swims around and eats the algae. That was neat. The rooms are a great size and lots of space. Maids were prompt and friendly. I personally didn't like the Italian restaurant. But other then that there is [... read more]

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Angelfilipuzzi  - 

Verified Purchaser

Melia Las Antillas: great mother daughter vacation

We just got home a couple of days ago. Had a wonderful time. Our check in was very quick. The front desk staff were very helpful when we asked questions. The staff were friendly. We had an oceanview room which we loved. The resort is clean. We did find it does need some repairs but that did not bother us after all it takes time and money. We went to the beach and it was nice yellow flag every day though but did not stop us. The pool area is nice plenty of chairs we just found the entertainment [... read more]

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