Riu Flamingos: amazing resort

the resort had everything you needed and more we did not have to to leave the food was great lots of variety very cleanand spacious rooms definitely worth it no reservations for a la carte restaurants you could go back more than once

Riu Palace Paradise Island: Great hotel and vacation

Good food. Close beach access! Had a great time. R n r with my wife. No problems with the hotel staff. Pool was small but decent. Food was great. Ample selection. Lots to choose from for everyone

Riu Montego Bay: Great trip

Overall we had a great time at the Riu Montego Bay Resort. The resort was clean, our room was clean with NO bugs. Food was pretty good, not a huge variety. Staff was nice. Entertainment was good. At the time we visited the resort they were renovating the disco, so the stage area was the temporary "disco" Beach was pretty nice, hardly any seaweed or rocks. The pools was ok, needs a little maintenance, tiles were old and falling off in some areas but nothing major. Altho [... read more]ugh, we have a good time, We would not return to this resort.

Riu Cancun: beautiful Resort

Clean, Food was amazing it caters to everyone. The rooms were clean, the persons at the front desk, pool area, restaurants everyone one amazing. I would definitely recommend this resort to friends and family. I would also come back.

Riu Palace Costa Rica: Honestly cannot say anything bad... Awesome awesome

In a nutshell, my wife and I were on our 14 day stay at the Palace, and as much as we wanted to do excursions , we had no sense of bordem or that an escape was needed. The food was Riu quality (awesome), and the service was exceptional, honestly. As any Riu, the grounds were perfection and the liqour was hard as a rock ;) its beaches were prestine with their cocoa powder sand, and spotless. Not our last time.

Riu Playa Blanca: Great Panama Holiday

The Riu Playa Blanca Hotel was amazing.The staff was great,they actually changed are room 4 times till I was happy and no complaint.The maids were amazing,the rooms and balcony were kept very clean. The pools 4 in total were great,however there were no bathrooms close to the pools. the swim up bar I did not go to,seen people in there drinking from 9:00am until after 12;00 and never got out to use the bathroom so to me that pool was definetly off limits YUCK. the meals were okay being a vegeta [... read more]rian and my husband a meat lover it was very hard.The steak house which he loved only offered meat,the side were 2 pcs of broccili and 1/8 cob of corn.We loved the pasta restaurant the best it had a little bit of everything.The nightly entertaiment sucked.

Riu Montego Bay: Great resort

The hotel was nice and clean. Fairly modern, rooms weren't anything special (sheets weren't soft) Beach was really nice, locals only came by to sell stuff before 9am and after 5pm. Great selections at buffets. The three restutants were nice, but I would have prefered them to not be biffet style. Pools were well kept and offered great seating. Very close to airport, 4-5 planes flew over each day. Only issue during our stay was with an excursion we booked.

Riu Playacar: Perfect Resort

My friend and I just returned from a week at Riu Plyacar. It was the perfect resort - not too big and not too small. Even though there were a lot of guests, it never felt crowded and there were no waits at any of the bars. Even on the days we slept in a bit, we could always find chairs by the pool. The resort and rooms were immaculate. Although we picked this resort partly due to the fact we didn't need to make reservations at the ala carte restaurants, we ate at the buffet every night. The [... read more]re we lots of choices to keep both of us happy. The entertainment crew were outstanding. They worked day and night running numerous daytime events ( poker, aqua fitness, Zumba, volleyball, soccer, bocce ball and horse shoes to name a few ) and then ran the evening show. They were friendly to all guests regardless of age. Do not hesitate to book this resort. You will love it.

Palace St. Martin: Beautiful Resort

The beach, grounds, and pool were great. The food and drinks were amazing. The staff was fantastic. The spa was good. The rooms were clean and comfortable. The entertainment was very poor. The advertised resort credit are coupons.

Riu Bambu: Not a resort for family

While the grounds are clean and the rooms are kept clean, the pools, hallways, lobby and entertainment areas are flooded with smoke - too many people smoke around the pools, the lobby, the hallways and the entertainment center. Wherever we walked, we can smell and inhale 2nd-hand smoke. My kids are in their tweens - they didn't like the kids pool because it's very kiddy, they want to be in a big pool. But the big pools specially the main pool with the swim-up bar is so crowded and floode [... read more]d with smokers. There are cigarette butts around the pools, on the tables etc.- not a good sight and experience for my tweens. We ended up going a couple of times to Riu Naiboa where the pool is free from rowdy crowd and free from smoke - Riu Naiboa turned out to be a healthier and more appropriate resort for us. There are 4 fine ding restaurants but all non air-conditioned. This is definitely not a 5-star resort. Overall, I was dissatisfied with our stay at Riu Bambu. I wish the Tripcentral representative, described us the resort in detail - the atmosphere, the ambiance, what's going on in the resort, we would have changed to Riu Naiboa or other resorts.

Senator Puerto Plata Hotel: Awesome resort!

This is our second time to this riu resort. I was pleasantly surprised to see alot of the same staff still here. Gigi is so much fun, and Manuel, the gentleman behind the pool bar is also fantastic. All the staff are so friendly. The nightly shows are extremely well done! The rooms are very nice, they restock your fridge daily. There is a bar in your room. The food is delicious. So much fruit to choose from, a salad bar, dessert bar. And of course the meat/potato /pasta line. Cannot boast enoug [... read more]h about this resort. Highly recommend it to anyone.!,

Riu Cancun: Very Clean, Beautiful Resort

The hotel was much larger than other RIU's I have stayed at However very clean, not a bug in site, hotel staff were always cleaning, touching up paint and maintaining the overall hotel. The staff were extremely helpful and quick to assist with anything needed. The pool bar staff were very friendly and fast at making sure you received your order quickly and made properly. One thing that was a little disappointing was that our hotel would cover the sun once it hit 4pm. because the building is tal [... read more]l. It casts a shadow over the pool and beach making it a tad bit on the cool side with the winds coming in from the ocean. The food was really good, I recommend the Steakhouse if you are going to try anything. You didn't have to make any reservations which was a nice change, it was first come first serve. And there was never an issue getting into one of the restaurants. The beach was very clean, they made sure to remove any seaweed that was dragged in with the waves and Lifeguards were always close-by. There are some vendors who walk up and down the beach strip but aren't pushy like the vendors across the street. We booked excursions through Nexxus, there were some issues with our excursion bookings. We had to cancel our initial trip and book another one through a recommended third party. Which ended up being more money for less. (Which my group was not happy about) The overall experience at that excursion was not very good. The ATVing was really rough. They put two people on a one seater ATV where I was hurt from my behind hitting off the metal rack on the back of the ATV. One of our friends on the excursions seat was loose and they told him to still continue driving. Our ATV also kept dying throughout our drive. We went to speak with our Nexxus representative later and he explained there have been multiple complaints with that third party company and they are looking at dropping them as an option. (which we would have appreciated to know sooner) There is a lot of shopping surrounding the hotel, However be aware there are a lot of vendors who are pushy and they tend to get a bit overwhelming after a while. A three-story super market is conveniently close if you are looking for hotel room snacks. Very good prices and definitely a sight to see. Really beautiful supermarket. If you are the type of person who likes to be in the heart of where you are travelling, not sure this is the place you want to be. It is very americanized. Almost like a vegas strip. High-End stores such as Burberry, Armani, Cartier etc. are close by as well as big clubs and chains of restaurants. The flight staff with Sunwing were very pleasant, no delays, flight was on time and great overall service.

Riu Guanacaste: Very nice stay!

We visited the Rui Guanacaste on our honeymoon and loved the experience. The restaurant staff were very friendly and always prepared. They would come up to ask what you wanted within a minute or two of you entering the restaurant. The cleaning staff were very friendly, and having a minibar in our room was a nice touch. The beach is not amazing, but that is fairly expected in Costa Rica. The pool was awesome, but very busy during the afternoon and it's just one large pool. I recommend going on ex [... read more]cursions as the area surrounding the hotel is beautiful and there are tons of things to do!

Riu Santa Fe: Great time in Los Cabos!

My boyfriend and I did a little bit of research going on our trip, and the Riu Santa Fe did not disappoint us ! The Riu is about a ten minute drive from downtown (14 USD cab ride). The resorts beach is not the greatest (the sand isn't fine), most of Cabo's beaches are NOT swimmable due to the water conditions. We did find a few beaches where we could take a dip In. The pools at the riu definitely make up for the beaches water conditions, there's an Infiniti pool with a breathtaking view 😍 Br [... read more]eakfast, lunch and dinner buffet was better than expected. We did one a la carte (Italian) it was nice, they also have a BBQ by the Infiniti pool around noon as well as a taco station before dinner. We did go into town a lot to explore and eat and would highly reccomend to do so. Entertainment was great, always something going on, it was an overall great first time in Cabo !

Riu Tequila: Great vacation

The hotel is really beautiful, strongly recommend to keep the colonial flavour in case of refurbishment. The other RIU resorts located on the beach have a modern glass/chrome flavour that I hate. If I need that I can go to a hotel downtown Toronto. Staff is great from top to bottom. Had the feeling that I'm part of a big family. Food was great, good variety. Had lamb, turkey, steak, roast, tuna, salmon, salads, variety of cheese, natural juice. Of course hamburger, hot dog and pizza for the m [... read more]orons who prefer fast food instead real food. Croissants were not the real ones that I like and the desserts were a step back compared with what I had at other resorts in Mexico but this is just a drop in the ocean and by no means a deal breaker. Usually the family strategy is to have a different experience with each trip. If this will change we would be more than happy to return to RIU Tequila.

Riu Palace Costa Rica: Palace in the jungle

Very nice and is worthy of 4 stars! Staff was eager to please and friendly. Rooms smelled a bit musty but thats to be expected as it is very humid there! Mostly ate at the buffet. Their omelets are amazing!! Great and big selection of foods and desserts! Buffet foods werent always the hottest, but still good! Dined at the steak house 1 night and all 3 of us loved it!! The resort is stunning!! All white with the green jungle surrounding it! Beach sand is darker as it is volcanic sand but not as b [... read more]lack as we expected. Room service is fabulous! Huge portions and delicious! Only complaints.. we found the fridge in our room not cold. We had to chill our drinks on ice. All the floors throughout the resort are very slippery. Nearing the end of our trip we were getting tired of always watching how we walked! The pools shut down every night at 6pm. This is when it gets dark but they have good lighting so not sure why they do this! The bar closes every night by midnight. We had a jungle view room and highly recommend it! In our opinion the ocean view would not be worth the extra expence as the ocean is a fair distance from the resort and you would be looking over the grounds and pools way more so then the ocean! If we returned to Costa Rica would we stay here again? Absolutly!

Palace St. Martin: Not a 5 *

Food was excellent. Grounds seemed to be under construction- lots of wasted space with grass, many lights were not working at night. Staff was friendly. It service was not stellar. Entertainment crew was amazing during the day but lacked in evening. Evening entertainment should not be volunteering from the audience. Hotel itself is secluded and for night entertainment outside resort is a 20 min cab ride. Only shuttle service to casino on Friday.

Riu Ocho Rios: Amazing

Thank you once again jessienewbigging@tripcentral.ca.....beautiful hotel, the grounds extremely well kept! The food was quite varied and the tastes and flavour was impeccable ! In anticipation of a hurricane, the hotel and staff were more than prepared to accommodate and take good care of the guests 😎

Riu Ocho Rios: Very Good Resort

I was totally impressed with the staff at the Riu Ocho Rios. To management I say your finest asset is your people. All were very friendly and professional. I totally enjoyed the Jamaican cuisine. The resort handled the looming hurricane so well that it made the entire experience a good one. Thank goodness the worst did not happen but if it had I was quite confident that everyone would have been taken care of the best way possible. thank you to everyone at the Riu Lori Widdup

Riu Republica: New Resort and Worth the Trip!

6 adult travelers; aged 27-38. We booked our trip to the Riu Republica before the resort construction had been completed. The hotel was being billed as a 5-Star resort, and at a cost of $1100 CAD per person, we thought that was a great deal. We read LOTS of reviews -- a lot negative -- before we left, and were a little hesitant as the days passed on toward our departure date. If you don't read any further, just take this away --- DO NOT LET THE BAD REVIEWS DETER YOU FROM TRAVELING TO THE R [... read more]IU REPUBLICA!!! We found a lot of them were unwarranted. CHECK IN went smoothly. Two couples in our party were roomed near each other, but one was placed on the other side of the hotel ... and was given two single beds. We arrived around 12:30pm and our rooms weren't to be ready until 3pm; we left our luggage and had lunch before returning to get our room keys. The ROOMS are modern, spacious and clean. There are showers only (no bathtubs) in the washrooms. Everyone we traveled with found the beds to be quite hard. The water pressure is fantastic. The TURN DOWN SERVICE in the rooms was great -- always done when requested, floors mopped, flowers left and adorable towel or blanket designs on the bed. There is a ROOM BAR on the wall, four locked bottles inclusive of rum, gin, vodka and rye. It was advertised that the BAR FRIDGE would be replenished every other day (water, soda, beer) -- we arrived on a Friday; our fridge was stocked Saturday and then again on Monday, but never again after that. That would be my only real complaint of our whole week -- not that you can't get soda or beer elsewhere, but the tap water is not potable, so in the heat it is important to always have fresh bottled water at the ready. I was able to get more from the front desk any time I asked, but I feel the hotel can improve in this area. RESTAURANTS are easily accessible and always have plenty of food. The main buffet always seemed to have a strong odor of seafood. We also ate at the Italian, Asian and Steakhouse restaurants. Reservations cannot be made days in advance to any of the specialty restaurants -- you have to go at 6 or 6:30pm the evening of and make a reservation for that day. They are all buffet-style, except for the Steakhouse. They do, however, serve different foods than at the buffet ... so it's worth the reservation if you're looking to switch things up! There were always ACTIVITIES available to participate in. Yoga, aqua fit, dancing, bar games (golf, discs, etc.) were always being initiated by the Riu FUN staff. These were inclusive of anyone who wanted to participate. There are two POOLS available to the Republica resort guests. A quiet pool, without swim up bar; and a more active pool, with activities and a swim up bar. We spent all of our time at the more active pool. We were still able to read and relax quite comfortably. There is a separate third pool, but that is only available to the European Sensimar guests. The glasses are sturdier and larger than any other resort we have been to. My only improvement for the pool bar would be a better clean up of the soiled drinking glasses, as they attract LOTS of bees ... half of our party was stung at one point or another. The BEACH is gorgeous. We were vacationing over the touch down of Hurricane Matthew and, still, everything was wonderful. With the exception of a day of rain and two days of a red/yellow flagged beach, you wouldn't have known what was happening on the other side of the island. We read lots of complaints in other reviews before we left about the "massive sand dune" blocking the beach --- to put this to rest, it is a mound of sand, yes. It obstructs the view of the ocean from the pool, yes. But is it something you have to climb to get to the beach? No. There is a completely manageable sand walkway from the resort to the beach. This is not unique -- we have been many places where this is the case. It also blocked some of the wind from the ocean during hurricane season. Zero complaints about the beach, or the "sand dune." There are lots of events thrown -- beach party and foam party were two of our favourites. The number of rooms at the resort seems like it has the potential to overwhelm the size of the actual resort -- that is, if it were filled to capacity, the amenities may seem overwhelmed. I utilized the SPA one day for a massage. There are credits available at the front desk for the Spa, so be sure to ask for them if you are going to use any of the facilities! This is an adults only resort. Again, we read reviews either citing this was a "young 20s party resort" or a "50+ relaxation resort" -- honestly, neither are true. Or, perhaps both are true ... we traveled during the first week of October and met people from their mid 20s all the way through to their 60s/70s. There was no-one group catered to -- and, those that seemed to be "partying like it was spring break" were in their mid 40s; not 19-year old kids on their first trip away from home. This is a resort you can let a little loose at as well as one you can relax at. YOU determine the vacation you will have ... Riu Republica lets you do that! STAFF were friendly, fun and accommodating. The reviews that said staff were unfriendly and miserable ... I'm not sure where they stayed, but it couldn't have been here! Most staff did speak reasonable-enough English. We always had a table waiting for us in the buffet thanks to Remy, and always received quick service at any bar or restaurant we attended. Overall, we had a great, relaxing, FUN vacation here. We'd recommend it to others wishing to travel to a modern, adults-only resort. I would NOT advertise this as a true, 5-Star resort, and only because of the lack of true a la carte restaurants, and some of the service that needs to be brought up to a 5-Star level. 4 to 4.5 Stars, sure. The only other disappointment was the lack of infinity pool that was advertised to us when booking, before construction had been completed.