Our Verified Customer Rating 4.2

Our Verified Customer Rating 4.2

(21868 Reviews)

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Tyler J  - 

Verified Purchaser

El Cid Hotel Marina Beach: Life changing trip!

I have never been more at peace then being at this resort. Everything was so amazing! The staff are so friendly and so nice. There are so many places to eat to choose from and they are all 5 star in my eyes! The pools and ocean were a straight paradise. This trip brought my girlfriend and I so much closer together because they made it so easy and enjoyable there. I SERIOUSLY recommend it!

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Private  - 

Verified Purchaser

Royalton Hideaway Riviera Cancun: Couple getaway

Beautiful resort. Many restaurants, great food, many pools, beach was nice white sand with many covered loungers to choose from. There were 3 different bars on the beach to be served from. staff were great at all times. Hideaway section had some perks like more restaurants and an adults only pool. One pool section was under repair but it was slow time for them so understand the timing. We wish we had requested first floor because they had semi- private pool access from the room which is neat. Ou [... read more]

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Private  - 

Verified Purchaser

Secrets The Vine Cancun: Amazing resort

Excellent amenities, beach and pools are great, food and beverages are excellent, night entertainment needs improvement, lobby to increase ventilation, staff are very friendly. Presentation to be a member was long and very tiring, it should have been an interesting, but because it’s too long you lose your interest.

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David B.  - 

Verified Purchaser

NYX Hotel Cancun: Second time there.

I thought the hotel. NYX was very clean. Very well, keep up the people were always trying to help you. Service was Excellent Staff was very well Front desk always willing to help. Food is excellent. The beach was very nice, very well kept up. Looking forward to going back next year.

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Matthew Konstantine  - 

Verified Purchaser

Royalton Hideaway Riviera Cancun: Absolutely outstanding resort and staff

Diego was outstanding. Damarius was outstanding. Vanessa was outstanding. The food was incredible. We will be back, and cannot recommend enough. Every single person we dealt with was more than willing to help answer any questions. We thoroughly enjoyed the restaurants, and the buffet was lovely.

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Private  - 

Verified Purchaser

Bahia Principe Explore Coba: Five Star Resort

We enjoyed our vacation at Coba, and highly recommend it to anyone planning to visit this resort, great service, good food, rooms were very clean, transportation to & from the beach was excellent. Beach was amazing, we got to see a lot of fish, also had a fun time feeding them. We were blessed with good weather the entire seven days, the pools were amazing, had a great bar, also great night entertainment.

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Private  - 

Verified Purchaser

Barcelo Maya Palace: Wonderful large resort

The resort is gigantic and very well kept with great customer service. Check in was a little time consuming for us and we had to wait 4 hours to get our two rooms but staff was nice about our original request to get adjacent rooms. I loved the beach and the constant breeze there. The size of the resort also helped me easily hit 10K steps each day and we liked some of the a la Carter restaurants even though it was stupid only being able to book one reservation each day. The buffet food qualit [... read more]

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Private  - 

Verified Purchaser

Posada Real Los Cabos: Trip was changed to Krystal Grand

Would like to speak with someone at tripcentral regarding our trip which was suppose to be an upgrade. The change to Krystal Grand and being a 4 star resort is very misleading, lots of disappointments and would like to discuss. Not satisfactory to say the least.

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Private  - 

Verified Purchaser

Grand Decameron Complex Bucerias Trademark: No so great experience

Me and my husband arrived to Royal Decameron complex on October 7/23. Front desk stuff speaks very little of English. The beach was good and buffet stuff was friendly and quick to clean the table.Buffet does not have windows and of course no air conditioning- what h is big minus to the resort. Because of hurricane Lidia that hit resort on Tuesday, the power was off for sort period and generator picked up and we had lights in rooms, hallways , but NO air conditioning, no TV, and interruptions o [... read more]

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Private  - 

Verified Purchaser

Barcelo Maya Palace: Amazing Resort

My husband and family and I just came back from a holiday at the Barcelo Rivera Maya and it was extremely enjoyable. We stayed at the Barcelo Palace and it was wonderful. From the food to the hotel room to the many helpful pleasant staff. Front desk is the only complaint. It is very slow to check in and putting wrist bands on. We loved the location of the Palace with the many kids pools close. The beach was also beautiful and close to the hotel. Our grand kids enjoyed the Barcy children’s c [... read more]

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Private  - 

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Atelier Playa Mujeres: Wonderful experience!

Amazing resort overall. Very clean, all the indoor areas smelled amazing, service was fantastic and while we definitely tipped, there was no explicit expectation to tip as is common in most other resorts. The staff genuinely looked happy to be there and provided amazing service. Food was a highlight, it was definitely several steps above typical resort food and similiar to food at mid to high end restaurants. The rooms were amazing and so was the beach with basically no seaweed!

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Private  - 

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Kore Tulum Retreat Wellness Resort: So relaxing!

my partner & I had a good time at this resort. The views were breath taking, the food was good and the massages were amazing. The staff were friendly. cons: - Not very accessible/accommodating - condition of the area around the resort. don't be frightened by what you see, staying on the resort makes up for it. - We stayed for 4 days and water was out 3/4 days in our room & when there was water, there wasn't any warm water so be prepared for that. Which meant we didn't get to actually e [... read more]

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David B.  - 

Verified Purchaser

NYX Hotel Cancun: 2nd trip to NYX

Out of 5 stars, I give it 6! Fantastic service, the staff are excellent and always happy to help you. The hotel is beautiful and perfectly located, the food is always fresh and very good, we can't wait to go back!

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Sulkenabu  - 

Verified Purchaser

Hotel Dos Playas Faranda: Amazing

What do you think about your stay? The facilities and the services were excellent. The beach had sea weed but the general view was great. The big pool was under construction so we made do with the smaller pools. If you love Mexican Food and drinks then it was fantastic.

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Sandi  - 

Verified Purchaser

Riu Palace Riviera Maya: Our Second Home away from Home

We have becoming to the Riu Palace Riveria Maya since it opened and prior to that we were at the Riu Playcar. To help with how long we have been enjoying this wonderful second home we have been coming to the same resorts since 2002. What you can expect is everywhere you go the staff are friendly, make you laugh and spoil you. It is the staff that bring us back every year. Some of the staff are like family to us and we enjoy their company and their stories. You will also meet people from  [... read more]

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Private  - 

Verified Purchaser

Akumal Bay Beach and Spa Resort: Loved this resort

We are a retired couple looking for some r&r and beach time. We found it at this resort. It was quieter than other resorts we have been to, which was perfect for us. There was a live band every evening instead of cheesy entertainment. The food was great with lots of variety. The water was warm, no wind and little waves. The highlight of our trip was the turtle class with Alejandro, a very passionate biologist who educated us about the turtle population in the bay. This talk should be manda [... read more]

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Private  - 

Verified Purchaser

Royalton Hideaway Riviera Cancun: Hideaway at Royalton

Stayed at the hideaway section of the Royalton the first week of October 2023. Fantastic resort. Food was excellent with zero complaints. Room was very clean. Premium liquor on the hideaway section was a bonus. If you’re looking for a nice resort with fantastic amenities and no kids I would spend the extra cash and stay in the hideaway. I’ve seen complaints of no A/C in restaurants. Majority of restaurants DO have air conditioning, granted I was still quite warm but not warm enough to stop m [... read more]

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Kellyanne  - 

Verified Purchaser

Iberostar Waves Tucan: 4th time at Tucan, I will always return here!

This resort never fails to amaze me. From the friendly and helpful staff , the cleanliness, the wildlife constantly about, the a la cartes ( superior quality), buffet variety. ..all outstanding! Alcohol service does not shirk on the drinks prep, the breathtaking landscapes and scenery . Miss it already.

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Private  - 

Verified Purchaser

Bahia Principe Escape Sian Ka'an: Very nice smaller resort

Sian Ka'an is a smaller self-contained adult-only resort within a complex of larger resorts, but separated from the rest of them -- and the beach -- by a 10-minute trolley ride. Being smaller, it's less busy, more relaxing, and one could even argue that a 10-minute direct trolley ride to the beach is better than a long walk from one of the closer resorts. But it's the staff -- especially at the buffet -- that make this resort -- they do a great job of providing excellent, personalized service. [... read more]

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Andre  - 

Verified Purchaser

Iberostar Selection Paraiso Maya Suites: Cannot say a bad thing about this resorts.

Dinning was everything and more than we expected. We upgraded our room and were very nice. Grounds were very well kept no matter where you were on the grounds. The only thing that our party wasn’t crazy about is the size of this place. If you don’t mind walking, this is certainly the place for you. Other than that, we would rate the Iberostar Maya a very strong 4 1/2..

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