Our Verified Customer Rating 4.3

Our Verified Customer Rating 4.3

(5708 Reviews)

review headshot

Private  - 

Verified Purchaser

Riu Republica: Fantastic hotel!

Just came from the resort, we loved it! Beautiful beach, great food, tons of entertainment options. The place is new, so everything is still in good shape. The rooms are lovely, big and bed is huge. Air conditioner works perfectly. Overall had a great time, value for the money.

Location
Value
Food
Beach
Rooms
Service
review headshot

Steve g  - 

Verified Purchaser

Riu Santa Fe: Great resort good location

The resort is nice and clean. Food on the buffet is average buffet food...but be careful on the weekend while locals invade the resort...quality goes down (tougher steaks...more local foods) and lots of empty trays. Ala carte resaurants have amazing food...but good luck if they decide to open or if they will let you in. They are scheduled to open at 6:30 but some never open and when they do...it's usually 7. Rooms are nice and constantly cleaned...do not leave change laying out as they assume [... read more]

Location
Value
Food
Beach
Rooms
Service
review headshot

Igormasterclass  - 

Verified Purchaser

Riu Palace Peninsula: It's all about shrimp and the view!!!

I'll make it short. Pros: The ocean view from the room!!! New, fancy and clean resort. Thursday Lobster night. Great choice of spirits (don julio, jack daniels, etc). Great service throughout the resort. Lots of jumbo shrimp every day for dinner and supper. Cons: Very uncomfortable bad and pillows. Same food every day. The food is just ok. Lame a la carte restaurants. Alcohol dispenser not renewed in the entire stay. No slippers or bathrobe in room. Dos xx beer on tap absolute [... read more]

Location
Value
Food
Beach
Rooms
Service
review headshot

Ramirra  - 

Verified Purchaser

Riu Caribe Cancun: Great resort, wish I could have stayed longer!

I was looking for a 5 or 7 night trip, only got 3 nights 3 days unfortunately - I'd love to win ! The staff, room, food, ocean and trips were just great and that made my short stay a great one nevertheless. I would definitely return to the resort, but I do like to try new places each time.

Location
Value
Food
Beach
Rooms
Service
review headshot

Everhoppy  - 

Verified Purchaser

Riu Republica: Great Hotel, Beach and Food!!

The beach was amazing, I could walk for a long time along the shore. The water was the most beautiful colour and clear. The selection and quality of the food was wonderful and the hotel was clean and beautiful. The staff are hardworking and friendly. Unfortunately I became very ill on vacation, possibly a parasite due to the symptoms. But these things can happen in a foreign country, a chance we take when vacationing in the caribbean.

Location
Value
Food
Beach
Rooms
Service
review headshot

Private  - 

Verified Purchaser

Riu Palace Riviera Maya: Loved it!

The hotel is a bit dated but is still beautiful and immaculate. The grounds are very well manicured and the RIU standard is very apparent. The beach is lovely white sand and the water is warm and rock free. The food is wonderful and the staff are amazing.

Location
Value
Food
Beach
Rooms
Service
review headshot

MacSadava  - 

Verified Purchaser

Riu Republica: Wonderful resort!

Great staff, beautiful grounds and so many options! We spent a week there without leaving the hotel once and had a blast. The restaurants were much better than your typical resort with great food and friendly service. I've never gone to the same resort twice but might just have to come back some day!

Location
Value
Food
Beach
Rooms
Service
review headshot

Private  - 

Verified Purchaser

Riu Republica: Riu Republica

This resort just opened in June, however, it already is starting to look worn. There is cracking and peeling pain, the tiles appear dirty - especially the grout. It is touted as a 5 star but, realistically, it is only a 4 star. The food is good but not spectacular. There is a nice variety of fish in the buffet but nothing really jumped out at us. The bread wasn't great as it was quite hard - usually if all else fails, the bread is usually quite good. The floors in the dining room were very [... read more]

Location
Value
Food
Beach
Rooms
Service
review headshot

Private  - 

Verified Purchaser

Riu Republica: Lovely Resort

We recently returned from a week at Riu Republica in Punta Cana. The hotel is huge, with lots of shady seating near the gorgeous pools. The trip to the beach is a bit of a hike over a sand dune, and there are no washrooms on or near the beach. There are very few washrooms period, which was a bit of an issue, as I was travelling with my mentally disabled brother. The elevators are also few and far between, and in out of the way areas. Hotel is built like a rounded W, so there is lots of walking t [... read more]

Location
Value
Food
Beach
Rooms
Service
review headshot

Caryn  - 

Verified Purchaser

Riu Republica: Fantastic vacation

we had a fantastic vacation, resort was beautiful, staff was fantastic, great food selections. Always something to do while we were there. daily entertainment at the pool was a lot of fun. Beach was beautiful

Location
Value
Food
Beach
Rooms
Service
review headshot

Private  - 

Verified Purchaser

Riu Republica: Nice resort

Very modern, clean resort. Enjoyed the daily entertainment. Food was good but not great. The hotel staff was very accommodating and provided good service. Enjoyed the pool and bars. Sammy was great for booking day excursions.

Location
Value
Food
Beach
Rooms
Service
review headshot

Lenman  - 

Verified Purchaser

Riu Republica: Riu Republica

Not a 5 star resort but a great place to enjoy! Beautiful beach, decent food and accommodations. Only a few small complaints. No room service and you had to pay $3.00 US for a game of pool in the sports bar. Overall, we had a great time!

Location
Value
Food
Beach
Rooms
Service
review headshot

Friendlyvisit  - 

Verified Purchaser

Palace St. Martin: Riu? maybe not

When we arrived at the hotel we were greeted with a cocktail drink which was warm. The grounds were dark we arrived at night they could have used more lighting around the premises. This hotel is still undergoing renovations it was another hotel (I believe, Radisson, so I heard) and Riu acquired it 2 years ago. The pool is at the very end of the property right next to the ocean. There is no swim up bar, and it makes it inconvenient for those in the pool to get drinks. The ground were okay, n [... read more]

Location
Value
Food
Beach
Rooms
Service
review headshot

Private  - 

Verified Purchaser

Riu Ocho Rios: Fantastic resort

Great......extremely accommodating...rooms clean, dinning room was fantastic, smaller eating areas were of great selection! Satisfying to all.🛫🛏🚿🛀☉🌫⛈🌞🏊🎶🍸🍷🍻🍞🧀🍖🍗🍔🍟🍲🍿🌯🌭🍕🍦🍨🍾🍳🌴🍌☕😎😉

Location
Value
Food
Beach
Rooms
Service
review headshot

Private  - 

Verified Purchaser

Riu Palace Costa Rica: Fantastic Place!!

Service is excellent - people are nice. Food is good - can't think of a better place I wanted to be. So much to see and do. Coco Beach is absolutely wonderful!!! Second time round at the Riu Palace for me. I will go again in a minute. Weather is good - even in the rainy season (only rains at night).

Location
Value
Food
Beach
Rooms
Service
review headshot

Robert  - 

Verified Purchaser

Riu Santa Fe: rui santa fe

the hotel and people were great , too bad the ocean was not swimmable but can not complain , ocean view is the best and ala carte restaurants are great Alex at the buffet and Bibbanne at the steak house treated us like royalty

Location
Value
Food
Beach
Rooms
Service
review headshot

Pacman005  - 

Verified Purchaser

Riu Montego Bay: Trip to Montego Bay

Everything was great, food, entertainment, drinks. Fabulous The lobby was really amazing. A nice first sight to see Staff was great and can't say enough about the pool and the drinks and entertainment. My family and I had a great time

Location
Value
Food
Beach
Rooms
Service
review headshot

Private  - 

Verified Purchaser

Riu Montego Bay: The worst vacation ever

There are two constructions going on; one next to the pool and one close to the beach. Noise and dust. Mosquitos and yellow ants on the beach, no service at the beach. Tiles were falling off the pool. Rooms are with old furniture, moldy and dirty. Our rooms got flooded from the toilet on the forth day of our stay, my luggage got soaked. Nobody seemed to care about any problems that occurred during our stay. Food was kept on the buffet with flies coming and going, very few items that were prepar [... read more]

Location
Value
Food
Beach
Rooms
Service
review headshot

Private  - 

Verified Purchaser

Riu Republica: Excellent resort

The resort was great. I was expecting a few glitches since it's fairly new but can't say I can complain on anything that wasn't dealt with immediately. Our first room was a king bed and I was there on a girl's trip and required two beds. No problems ... fixed and upgraded to Ocean View. All the staff - cleaning, reception, restaurant, bar, beach waiters, animators were so friendly and quick to serve and help you. Tip or no tip the service was phenomenal. The beach is beautiful, quiet  [... read more]

Location
Value
Food
Beach
Rooms
Service
review headshot

Marcus 61  - 

Verified Purchaser

Riu Santa Fe: it was a great resort

this is a great resort . a lot of walking but we like that . the front lobby and center court reminds me of a small Mexican village. food was good and the steak house was delicious. service was excellent we enjoyed it and had fun.would return again

Location
Value
Food
Beach
Rooms
Service

Next Page