Our Verified Customer Rating 3.8

Our Verified Customer Rating 3.8

(4602 Reviews)

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Scottyb81  - 

Verified Purchaser

VH Gran Ventana Beach Resort: amazing vacation

My group consisted of 2 couples ages 24-29. We arrived on March 5, 2015 around 11pm and we're greeted with a welcome drink at check in. The hotel reception were very nice and got us to our rooms within 20 minutes. Our rooms were located in Beata building and we thought this was to our advantage as it was quiet at night. Rooms could use some updating but for us who were only in there to sleep it wasn't a big deal for us. We waited for our luggage to be delivered to our room for about 10 minutes a [... read more]

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Marly  - 

Verified Purchaser

Marien Puerto Plata Hotel: lovely clean friendly resort

I loved my vacation stay at Be Live Marien and will return next year,food was very good ,rooms very clean,excellent time,friendly staff,check in was swift,tours on the cable car and shops in town well worth the price also the dinner theatre at ocean world was excellent

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Lecointre  - 

Verified Purchaser

VH Gran Ventana Beach Resort: the best

the grounds were amazing there was all ways some one cleaning.the staff were great.our room was very clean & we got a free upgrade to a beach view. I go for the beaches & this beach is the best the sand is not so fine that it gets ever were but very nice to walk on the only thing is that it's windy. the water is great & bring your snorkeling gear the reef have hundreds of small fish to feed.

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Strawberry  - 

Verified Purchaser

Marien Puerto Plata Hotel: Great time

The hotel was clean,the food was great,staff was outstanding,the shows and al la cartes were amazing,entertainers were amazing. I would tell people to go to this resort if you have the chance. Made a lot of friends here!!!!

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Senator Fan  - 

Verified Purchaser

Senator Puerto Plata Hotel: Great Resort

Resort was very good. Clean, food was good, staff were very friendly. Had a good time. The drinks were also very good. Being an all inclusive resort, it gave us the chance to try different food and drinks. The beach was also very nice. It was ok for swimming, but the week we were there was quite windy, so you had to be aware of the undertow if you were not a strong swimmer. There were lots of loungers, so getting one was not a problem.

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Kishor  - 

Verified Purchaser

Cofresi Palm Beach and Spa Resort: Awesome Resort

very nice resort with beautiful landscape and plantation, very green with slopes and small buildings..staff,service, food, entertainment, welcome party all excellent.... Beach not develped and maintained by hotel....needs to pay attention .....

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Con69  - 

Verified Purchaser

Marien Puerto Plata Hotel: Great stay!

Stayed at the Be Live from Feb 20-27th, hotel was a tad runned down but overall a great week with lots of wonderful staff and people. Food was also good with lots of variety. Would come again for the right price !

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Gilly19  - 

Verified Purchaser

Marien Puerto Plata Hotel: Tired resort

We arrived at around 12 noon and checked in but could not get a room till 3, unless you wanted to pay extra, The Wi Fi is extra and is only good for one device, the safe was extra, I would rather pay more for the trip instead of all the extra fees. The food in the buffet was very good, The resort is clean and very safe just old and tired.

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GmyM  - 

Verified Purchaser

Emotions by Hodelpa Puerto Plata: Nice place !

Nice place to stay in family or with friends. Clean and cosy, every body is polite and smily, Good animation staff young and very energetic that they share during the day and at night show, special congratulations for the show fire and water! The

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Kris23  - 

Verified Purchaser

Riu Merengue: Had a great trip !

The resort and beach were very clean, rooms were always taken care of. However we had no hot water during our last two days there. The food was good but got very redundant, there was never a change in selection from day to day. The daily and nightly entertainment was okay, Ive seen better, and Ive also seen worse. the beach was okay, alot of seaweed, but still enjoyable. Service at the bars was great, however all bars on our resort closed at 11, and we had to walk 10 minutes to Riu Bachata, in o [... read more]

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Hulagirl  - 

Verified Purchaser

Sunscape Puerto Plata: Great resort!

The hotel was very nice, clean and the people that worked here are amazing! The a la carte restaurants were fantastic!! We ate at them all, and enjoyed every meal. The room was spacious, and the cleaning staff did an excellent job. We would love to go back again!!! We even had friends staying locally come to spend the evening with us.

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Barbara1944  - 

Verified Purchaser

Sunscape Puerto Plata: very nice resort with super friendly staff

This resort exceeded my expectations in every way! I was there APR 23-MARCH 01. The staff were all smiles and were particularly impressive with children; they treated everyone in a friendly and professional manner, (even when customers were demanding and rude). They all seem to speak at least three languages and work very long hours, six days a week. They appreciate tips and toys, pencils etc, but do not seem to expect it. The entertainment at night is very impressive, and the activities during  [... read more]

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JNine  - 

Verified Purchaser

Bahia Principe Grand San Juan: Very Good Resort

Upgraded our room, very spacious. Great air conditioning, clean, two bathrooms and closets. Maid was excellent. The grounds were beautiful and the food delicious both at the buffet and the A la Carte. Very long property, very private on beach. Sand is brown but so what. The bottom of the ocean was like velvet to the feet. The water was clearer when the waves were low.

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Pgibby  - 

Verified Purchaser

VH Gran Ventana Beach Resort: Still our favourite - couple of disappointments

8 of us stayed at Gran Ventana Feb 27 - Mar 6. Of the 4 couples, 3 had mobility limitations. I had emailed Marisol well in advance, requesting rooms that would be close to the pool, hence the shortest walk possible. One couple did receive a room,that was only two doors in, the other 2 couples were at the very end of the hallway (including an 85 yr old lady). Needless to say, I was very disappointed, as I didn't feel this was an unreasonable request. As well, we arrived on Friday, tried to book t [... read more]

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Happydays  - 

Verified Purchaser

Bahia Principe Grand San Juan: Very nice resort

The resort was very clean and the food was great. The staff were friendly and efficient and ready to serve. I was with a group of 4 and we all had a awesome time. We had no complaints. We would go back anytime.

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Trudy  - 

Verified Purchaser

Marien Puerto Plata Hotel: Great resort

Very clean! Well maintained. Good entertainment, friendly staff. Beautiful beach for walking, water warm. lots of food, usual buffet style, nothing great but normal for Dominican! Good drink menu. USA money is excepted everywhere .

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Aliciam  - 

Verified Purchaser

Bahia Principe Grand San Juan: Excellent vacation!

We have booked our family (2 adults, one 12 yo) vacation during Reading Week, and we were a bit worried it will be very noisy. This resort is the perfect place for a family: not too many very young kids, not too many (and definitely not very rowdy) college / university students, not too many older adults; just the perfect mix. The rooms are clean and well kept, the entertainment crew is friendly and they put on very nice shows (we've enjoyed all the evening shows, but if you must miss one, make  [... read more]

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TinaT  - 

Verified Purchaser

Sunscape Puerto Plata: Staff needs to improve on customer care

The resort was beautiful and being in club premium is definitely the way to go. The selection of food was excellent. As for the service and friendliness ... that is something to be desired. I found staff at this resort were rather rude and really didn't seem like they wanted to help you. The staff at the "Italian" ala carte were down right horrible and beyond rude. We sat and waited and waited .. people even got up and left due to the poor service.

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Canuk me  - 

Verified Purchaser

Bahia Principe Grand San Juan: Beautiful but far from actionm

Bahia Principe San Juan is one of the most beautiful resorts I have seen in the Caribbean. All staff were very friendly with good service. The food was good. It's a great r&r resort. There are some on-resort activities but the resort is very far from everything so travel to excursions is long and far and not always comfortable.

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Mle007  - 

Verified Purchaser

VH Gran Ventana Beach Resort: Great value for the price

The resort was small but nice. Staff were friendly and fun. Beach was beautiful and water clear! Food was good and drinks were .....strong! It was quiet which is what i was looking for. Happy overall.

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